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The Diffusion of Medical Innovations: An Applied Network Analysis PDF

286 Pages·1988·4.482 MB·English
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The Diffusion of Medical Innovations An Applied Network Analysis ENVIRONMENT, DEVELOPMENT, AND PUBLIC POLICY A series of volumes under the general editorship of Lawrence Susskind, Massachusetts Institute of Technology, Cambridge, Massachusetts PUBLIC POLICY AND SOCIAL SERVICES Series Editor: Gary Marx, Massachusetts Institute of Technology, Cambridge, Massachusetts THE DIFFUSION OF MEDICAL INNOVATIONS: An Applied Network Analysis Mary L. Fennell and Richard B. Warnecke FATAL REMEDIES: The Ironies of Social Intervention Sam D. Sieber INNOVATION UP CLOSE: How School Improvement Works A. Michael Huberman and Matthew B. Miles OSHA AND THE POLITICS OF HEALTH REGULATION David P. McCaffrey RACIAL AND CULTURAL MINORITIES: An Analysis of Prejudice and Discrimination (Fifth Edition) George E. Simpson and J. Milton Yinger STABILITY AND CHANGE: Innovation in an Educational Context Sheila Rosenblum and Karen Seashore Louis Other subseries: ENVIRONMENTAL POLICY AND PLANNING Series Editor: Lawrence Susskind, Massachusetts Institute of Technology, Cambridge, Massachusetts CITIES AND DEVELOPMENT Series Editor: Lloyd Rodwin, Massachusetts Institute of Technology, Cambridge, Massachusetts The Diffusion of Medical Innovations An Applied Network Analysis Mary L. Fennell The Pennsylvania State Universily Universily Park, Pennsylvania and Richard B. Warnecke Universily of Illinois at Chicago Chicago, Illinois Plenum Press • New York and London Library of Congress Cataloging in Publication Data Fennell, Mary L. The diffusion of medical innovations: an applied network analysis I Mary L. Fennell and Richard B. Warnecke. p. cm.-(Environment, development, and public policy. Public policy and social services.) Bibliography: p. Includes index. ISBN-13: 978-I -4684-5438-3 e-ISBN-13: 978-1-4684-5436-9 om: 10.1007/978-1-4684-5436-9 1. Cancer-Treatment-United States-Technological innovations. 2. Diffusion of innovations-United States. 3. Cancer-Hospitals-United States. 4. Network analysis (Planning) I. Warnecke, Richard B. II. Title. III. Series. [DNLM: 1. Communication. 2. Interinstitutional Relations. 3. Research. W 20.5 F335d] RC270.8.F46 1988 616.99'406-dc19 88·2475 CIP © 1988 Plenum Press, New York Softcover reprint of the hardcover 1st edition 1988 A Division of Plenum Publishing Corporation 233 Spring Street, New York, N.Y. 10013 All rights reserved No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical. photocopying, microfilming, recording, or otherwise, without written permission from the Publisher For Dennis and Barbara Preface This book has several objectives. Most basically it presents an approach to assessing interorganizational innovation diffusion. To do this we have tried to link contempo rary organizational theory with more person-centered diffusion theory. We have also combined contingency theory with the resource dependence perspective to explain why organizations might choose to initially consider an innovation, re define it to suit their particular environmental context, and then implement it. Another objective has been to examine how environmental constraints can limit the ways in which diffusion channels form, and can determine when diffusion can be truly organizational and when it will depend upon individuals. In doing so, we have tried to indicate how organizational structures emerge to manage re sources in ways that are consistent with those environmental constraints. We have borrowed the notion of boundary management from resource dependence, and we have used it to examine how organizations use various boundary management strategies to preserve their autonomy in exchange relationships with other organi zations. We have done this both at the network level and at the level of individual organizations. When we conducted this study (in the late 1970s and early 1980s), the "net work" strategy had just been adopted by the National Cancer Institute as a method for disseminating state-of-the-art cancer treatment strategies. The data we present and the observations we have made provide a view of a strategy just beginning to unfold. This early vantage point has given us what we believe is a unique view of a major organizational effort sponsored by the NCI to disseminate scientific informa tion from research centers to community practitioners and community hospitals. By viewing the system at this early timepoint we have been able to show how perfor mance gaps were identified by various parties in this process, and how they influ enced agenda setting at the local, regional, and national levels as part of the "War on Cancer." We were also able to examine closely how early network strategies were implemented in various types of environments. Because these were very large organizational systems, and the networking ap proach was at an experimental stage, we adopted a combined qualitative/quanti tative methodology to chronicle the development of these cancer networks. Those social scientists who see the word network will probably immediately see blockmodel- vii viii PREFACE ing and other quantitative techniques that have developed in social network analysis. These data do not lend themselves to this type of analysis, and with the exception of Chapter 5, readers will find very little of it here. However, we hope you will bear with us, because we believe the reader will find considerable empirical evidence in sup port of the diffusion model we present. Another type of caution is also pertinent. Because the diffusion strategy de scribed here was new and had not been tested elsewhere, it would be easy to conclude that the system was largely ineffective. This would be an error. Although there were factors in this program that inhibited the NCI in attaining some of its stated objectives, the results of this initial effort had far-reaching consequences for the national cancer program and for all of the institutions that participated. The results of this first effort greatly influenced subsequent diffusion efforts. Many different forms of diffusion networks followed this first attempt, each with a different focus or set of objectives. But all of them were designed to somehow strengthen the ties linking community hospitals to the objectives of the NCI. In each instance the objective was to increase the access of cancer patients to newly developed treatment strategies, and to provide newly trained oncologists who chose to practice in community hospitals with better access to state-of-the-art treat ment methods. In most instances the source of the state of the art was a university research center, or in some cases the NCI. However, as these programs developed, the community physician increasingly became a partner in both the development of that knowledge and its implementation. Thus, this book is really a first look at an ongoing program of diffusion. We hope that it will stimulate others to apply the concepts discussed here in the examination of other attempts at diffusion of state-of-the-art treatment or patient care strategies for other diseases and in other contexts. This was another purpose in writing the book: We have tried to develop a methodology and conceptual frame work to be used by other health services researchers in conducting such studies. Overall, then, we view this book as an attempt to examine organizational change in the delivery of cancer treatment resulting from the introduction of new treatment strategies and patient management techniques. If we have been suc cessful, it might provide guidance about when such strategies can be effectively applied and when they cannot. It might also be useful in identifying the limits of such strategies and what impact the diffusion efforts themselves are likely to have on the form of the technology that is ultimately diffused. We have taken the position that the social and organizational context of diffusion itself forces changes in the form of the innovation. This is particularly likely when the innovation is a set of concepts about treatment, rather than a particular treatment technology based solely on particular hardware. How this change occurs and what might be done to pro mote consistency in the diffusion of new treatment strategies are important issues, but difficult to discuss given the data we have. Nevertheless, we have made an attempt. Acknowledgments In a project of this size and length, many individuals make contributions. The actual project was carried out under a contract with the NCI (NOI-CN-95446-46). However, this book represents an interpretation of the data from that contract that is our responsibility and does not reflect the opinions or policies of the NCI. More- PREFACE ix over, the reader should be aware that these data were collected from 1978 through 1982, and they therefore do not reflect current activities at any of the programs or institutions discussed. In addition to the Ncr contract support, Dr. Fennell was provided support in the form of release-time from teaching, computer facilities, and staff support from the Department of Sociology at the University of Illinois at Chicago. Dr. Warnecke's time was also supported under two grants from the Ncr, Cancer Control Science Program (CA34886) and Community Interventions for Cancer Prevention (P01- CA42760). Rosemary Yancik was the project officer on the initial contract from the Ncr and provided considerable assistance in completing the initial research. She also critically read drafts of the materials developed under that contract and provided good feedback. However, the content of this book in no way reflects the opinions of Dr. Yancik. We are also indebted to the principal investigators of the individual network projects who generously and graciously made available the materials and other information necessary to conduct this research. Again, the interpretation of these materials is ours, but the original resources came from these programs. Specifically, we would like to thank James Y. Suen (University of Arkansas for Medical Sci ences), James H. Brandenburg (University of Wisconsin), Donald Shedd (Roswell Park Memorial Institute), John M. Lore (State University of New York at Buffalo), Sol Silverman (University of California at San Francisco), Luther Brady (Hahnemann Medical Center), Frank Hendrickson (Rush University), George Sis son (Northwestern University), and Emmanual M. Skolnick (University of Illinois). A special note of thanks is due Jerellyn Logemann (Northwestern University), who was a coinvestigator on the original evaluation contract and who had also been a major participant in the rehabilitation program of the network. Her observations and insights were most helpful in enhancing our understanding of these networks. As our project coordinator and Number One Research Assistant, Penny L. Havlicek performed yeoman's work throughout the research project and completed a most impressive doctoral thesis using the project data. Her efforts and input were not restricted to Chapter 6. Of our many colleagues at the University of Illinois at Chicago, Chris Ross was extremely helpful in the network analysis of our survey data. He is a patient teacher as well as a good friend. Dorothy Young assisted us throughout the project, typing early manuscripts and all tables for the final manuscript. The library of Bowdoin College in Brunswick, Maine, was most generous in providing library resources and a study carrel to Dr. Fennell for two summers. Major portions of this manuscript were drafted in those cool, restful environs. The final word processing of the manuscript could not have been accomplished without Dennis Hogan's IBM-XT and his Laser Jet printer. Finally, our respective families provided support and listened to endless dis cussions about this book. Special thanks to Dennis Hogan and Barbara Warnecke for their support and encouragement throughout the project. Mary L. Fennell Richard B. Warnecke Contents CHAPTER 1 MEDICAL INNOVATIONS AND INTERORGANIZATIONAL DIFFUSION Introduction ......................................................... 1 Historical Background of Networks in the Health Sector ................. 5 Background of the Head and Neck Cancer Demonstration Networks ...... 11 Organizational Networks and the Diffusion of Innovation. . . . . . . . . . . . . . . . 16 Focus of This Study .................................................. 23 CHAPTER 2 DATA AND METHODS Introduction: Process Evaluation and Retrospective Case Studies ......... 27 Primary Sources ...................................................... 28 Secondary Sources ................................................... 31 The Process of Synthesis .............................................. 35 Thumbnail Sketches .................................................. 36 CHAPTER 3 NETWORK ENVIRONMENT AND RESPONSE TO UNCERTAINTY: PERFORMANCE GAPS AND DEFINITION OF THE INNOVATION Introduction ......................................................... 63 Diffusion and Uncertainty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Types and Characteristics of Innovations ............................... 67 The Innovation in Head and Neck Cancer Treatment.................... 70 Performance Gaps, Agenda Setting, and the Network Programs .......... 72 xi xii CONTENTS CHAPTER 4 CONSIDERING THE ENVIRONMENT: ENVIRONMENTAL CONTEXT AND NETWORK FORM Introduction ......................................................... 79 Boundary Spanners and Interorganizational Linkage . . . . . . . . . . . . . . . . . . . . . 80 The Innovation Diffusion Model ....................................... 82 Considering the Environment ......................................... 86 Relating Environmental Characteristics to Diffusion Channel Form .... . . . . 92 Summary ............................................................ 112 CHAPTER 5 NETWORK FORM, NETWORK STRUCTURE, AND BOUNDARY MANAGEMENT Introduction ......................................................... 115 Network Form and Boundary Management ............................. 116 Boundary Management and Network Structure ......................... 121 General Purpose Linkages: Analysis of the Relationship between Context and Linkage Structure .............................................. 145 Summary ............................................................ 155 CHAPTER 6 VARIATION ACROSS HOSPITALS IN NETWORK PROGRAM PARTICIPATION PENNY L. HAVLICEK Introduction 157 Organizational Power ................................................ . 158 Interest Structure .................................................... . 159 Measuring Power, Interest Structure, and Participation ................. . 161 Power and Participation ............................................. . 165 Interest Structure and Participation ................................... . 167 Summary and Conclusions ........................................... . 169 CHAPTER 7 DEFINITION AND DIFFUSION OF THE INNOVATION Introduction ......................................................... 171 Definition of the Innovation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 172 Reinvention: Alternative Definitions of the Innovation ................... 173 Implementation Strategies ............................................. 177

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