PENGUIN BOOKS THE CRASH DETECTIVES CHRISTINE NEGRONI is a journalist specializing in air travel and aviation for The New York Times, ABC News, Air & Space, The Huffington Post, and many other news organizations. She began her career in broadcasting as an anchorwoman in local television and rose to become a network correspondent at CBS News and CNN. While working in CNN’s New York bureau, she covered the crash of TWA Flight 800 and went on to write the book Deadly Departure, which was a New York Times Notable Book of the Year. Neither a pilot nor an engineer, she was nonetheless asked by the Federal Aviation Administration to represent the traveling public and present a fresh-eyed perspective on a five-year advisory committee formed to address problems exposed by the crash of TWA Flight 800 and the 1998 in-flight fire on Swissair Flight 111, which killed all on board. Following the attacks against America on September 11, 2001, she joined the aviation law firm Kreindler & Kreindler, directing its investigation into sponsorship of terror and other aviation disasters on behalf of victims’ families. During this time she qualified for membership in the International Society of Air Safety Investigators. She is considered a thought leader in the aviation industry and contributes insight, analysis, and advocacy on the subjects of safety and civility in air travel. CONTENTS About the Author Title Page Copyright Epigraph Introduction Mystery PART ONE The Clipper Thin Air Emergency A Fading Glimmer Incomprehensible Intermittent Power Center of Confusion Acausal Connections Cover—Up Lost at Sea Conspiracy PART TWO A Little Mistrust A Diplomat Dies The Dodge Snow Job Fallibility PART THREE Progress and Unexpected Consequences Unknown Unknowns Deflection Fever Dream Powerhouse Thermal Fratricide Humanity PART FOUR The Right Stuff Sole Responsibility The Prevention System Evolution Resiliency PART FIVE The Control Metaphor Photographs Acknowledgments Bibliography Index O Trinity of love and power All travelers guard in danger’s hour; From rock and tempest, fire and foe, Protect them whereso e’er they go; Thus evermore shall rise to Thee Glad praise from air and land and sea. —WILLIAM WHITING, 1860 PRESBYTERIAN HYMNAL INTRODUCTION T his I can say about Malaysia Airlines Flight 370: there is little to suggest the pilots were involved in hijacking or crashing the plane they were flying from Kuala Lumpur to Beijing on March 8, 2014. One need only look at the shocking, intentional crash of a GermanWings* flight one year later to see how quickly, and how many, clues emerge when a pilot plots to bring down an airliner. My theory about what happened to MH-370 began to form within a week of arriving in Malaysia to help ABC News cover the story. When I first heard about the missing flight, I was at sea in Vietnam’s Gulf of Tonkin. The fact that the news reached me in such a remote place was a new high in communications technology. That years later we do not know what happened to the airliner and its passengers demonstrates the shallows. I hurried to Kuala Lumpur and spent five weeks there. Each night, I went to bed pretty sure I’d wake up to hear that the airliner had been found. When it was not, I was swept along with everyone else in believing that this was “unprecedented,” as Malaysia’s transportation and defense minister was fond of saying. In fact, over the past century of commercial aviation, more than a dozen airliners have disappeared without a trace. And even when a missing plane is found, it is sometimes impossible to determine what went wrong. When I returned to the United States and started the research for this book, I came across the trailer for a documentary produced by Guy Noffsinger, a media specialist at NASA. “What happened to the most high-tech commercial airliner in the world and those people aboard it?” the narrator asked ominously. Was it structural failure, pilot error, or something more sinister? In a similar vein, author Edgar Haine in Disaster in the Air, writes, “Of particular concern to everyone was the sudden termination of normal radio contact” and “the absence of subsequent communications.” Yet Noffsinger and Haine weren’t referring to MH-370; they were talking about the Pan American Airways flying boat the Hawaii Clipper.* It disappeared seventy-six years before MH-370 and was one of the first mysteries in commercial aviation. It remains a subject of fascination to this day. After two decades writing about air safety and working as an accident investigator, I have learned that most accidents are variations on a limited number of themes, and in this book I explore some of them: communication failures, overreliance on or misunderstanding of technology, errors in the design of airplanes and engines, and lapses in the performance of flight crews, operators, and mechanics. The tie that binds the accidents (and incidents*) in this book is that they confounded the crash detectives looking for answers. Why conduct investigations anyway? It is not to provide “closure” for families of victims, though that’s a compassionate side benefit. It is not to assign blame so people can be prosecuted and lawyers can sue. Investigations help illuminate how machines and humans fail, which in turn shows us how to prevent similar events. Because the aviation community has been so conscientious about this over the years, hurtling through the air at five hundred miles an hour and seven miles high is far less likely to kill you than almost any other type of transportation. From pilot training and airplane and engine design to dropping crash test dummies on their rubberized and sensor-equipped bottoms to the floor of a test lab, every decision in commercial aviation is based on lessons learned from disaster. That’s why it is so important to discover what happened to Malaysia 370, even if the plane is never found. An unsuccessful search is still not the end of the story; thinking through scenarios of what might have happened can identify hazards that need to be fixed. So while it is possible that one or both of the pilots—in an uncharacteristic act of hostility and without any of their friends or family noticing anything amiss —purposefully took the plane on a flight into oblivion, other theories better fit the available facts. My theory is that an electrical malfunction knocked out systems on the Boeing 777 and that the plane lost pressurization, incapacitating the pilots. Whatever happened, it could not have caused damage serious enough to affect the airworthiness of the plane, since it flew on until running out of fuel many hours later. Likely, the men in the cockpit were overcome by the altitude sickness known as hypoxia, which robbed them of the ability to think clearly and land the plane safely. Many of the links in the bizarre chain of events that night can be explained by hypoxia because past cases have shown how rapidly those who fall victim to it turn imbecilic. As soon as a plane crashes, people begin to speculate about what happened. Horace Brock, who became a Pan Am pilot shortly after the Hawaii Clipper disappeared, noted in his book, Flying the Oceans, “The public will not tolerate a mystery. They always sense a conspiracy. They will never believe in coincidence or even a predictable tragedy.” Alternative theories abound in many notable accidents, including the disappearance of Amelia Earhart in 1937, the death of United Nations secretary- general Dag Hammarskjöld in Northern Rhodesia* in 1961, and the 1996 in- flight explosion of TWA Flight 800 off the coast of New York. Questioning the official version of events can be a good thing. The loss of an Air New Zealand DC-10 on a sightseeing flight over Mount Erebus in Antarctica in 1979 was first attributed to pilot error. Only after people outside the investigation presented their own evidence did a special court of inquiry discover what it called “a litany of lies” by an airline and a government trying to hide their culpability. More on that crash later. The tradition of doubt in aviation goes back to Orville and Wilbur Wright’s successful first flights, which prompted an editorial writer to say of the brothers three years later, “They are in fact either fliers or liars. It is difficult to fly. It is easy to say, ‘We have flown.’” If skepticism was a gnawing mouse in flying’s early days, it is a roaring lion now that anyone with an Internet connection can access information and review the evidence. Invited or not, independent analysts and armchair investigators are contributing to the discussion on TV news, blogs, and pop-up crowdsourcing sites. For the first time in history, technology is connecting hyperspecialists with geeks, skeptics, and advocates. Information can be scrutinized and analyzed in ways not previously possible, and this Internet-enhanced coalescing of the world’s brain power will certainly continue to grow. This book is a part of that evolution as I hypothesize about MH-370 and other disasters that have mystified the world. PART ONE Mystery I have approximate answers and possible beliefs and different degrees of uncertainty about different things. —NOBEL PRIZE–WINNING THEORETICAL PHYSICIST RICHARD FEYNMAN