Table of Contents Title Page Copyright Introduction: How The Conversion Code Was Created How to Crack The Conversion Code How You Can Crack The Conversion Code The Conversion Code Creeds Note Part I: Capture Internet Leads Chapter 1: Need More Leads?: How to Build Websites and Landing Pages That Consistently Capture Internet Leads Content Is Not King if Your Goal Is Capturing and Converting Leads—Design, Being Purposeful and Landing Pages Are King How to Quickly and Inexpensively Turn a Website into a Lead- Generating Machine Landing Pages Are the New Black Microwave Marketing Mentality Get the Most Out of Your Website and Landing Pages by Retargeting the Visitors Who Do Not Convert Notes Chapter 2: Writing the Perfect Blog Post Headline Storytelling Hook Fewer Characters per Line at First Featured Image The 1,500+ Word Sweet Spot Soundbites for Social Sharing Now You're Creating Content That Is Ready to Be Optimized for Lead Generation, Social Media, and Search Engines Notes Chapter 3: Optimizing Your Content for Lead Generation, Social Media, and Search Engines Optimizing Your Content for Lead Generation Optimizing Your Content for Social Media Optimizing Your Content for Search Engines Notes Chapter 4: Advanced Facebook Marketing and Advertising Techniques That Generate “Ready to Buy” Leads Facebook Profile Pro Tips Facebook Groups Facebook Pages Facebook Ads The Essentials of Running a Great Facebook Ad The Perfect Facebook Ad Funnel Four Facebook Ad Types Everyone Should Run Notes Chapter 5: Simple Strategies (Beyond Facebook) That Drive Massive Traffic and Leads to Your Website and Landing Pages Email Marketing Retargeting Curation YouTube Twitter Instagram Guest Blogging Podcasting Webinars Notes Part II: Create Quality Appointments Chapter 6: How to Use CRM, SMS, and Marketing Automation to Immediately Turn a New Lead into a Hot Appointment The Fortune is in the Follow-Up Speed + Tenacity + Script = Highest Conversion Rate Possible SMS > Email Emails That Work Chapter 7: Need More Appointments? How to Use Email Marketing, Retargeting, and User Tracking to Turn Old Leads into Quality Appointments There Is No Longer an Old Lead Bucket Ads as a Lead Follow-Up Tool Part III: Close More Sales Chapter 8: Need to Know Exactly What to Say to a Lead on the Phone?: How to Have a Perfect First Minute on a Sales Call with an Internet Lead The Two-Step Precall Lead “Stalk” Chapter 9: The Digging Deep Technique: Questions to Ask That Make It Impossible for an Internet Lead to Say No The Digging Deep Technique Notes Chapter 10: How to Build Trust with an Internet Lead in Two Simple Steps Chapter 11: Proactively Uncovering Objections Chapter 12: How to Start Closing an Internet Lead Using the “Five Yes Technique” The 20/20/20 Sale Chapter 13: How to Pitch Using the “Feature, Benefit, Tie-Down Technique” and Identify Exactly When to Close Always Be Closing Chapter 14: Exactly What to Say When You Start to Close Chapter 15: The Two-Step Close Step 1: The Trial Close Step 2: The Slot Close Chapter 16: What to Say When Someone Still Says No Buying Questions versus Objections ARCing Chapter 17: They Said Yes! Now What Do You Say? Chapter 18: How to Turn a Closed Internet Lead into Even More Sales Bonus: Checking the Analytics and Metrics That Actually Matter (and what to do based on what you find) Website Metrics That Matter Landing Page Metrics That Matter Facebook Metrics That Matter Email Marketing Metrics That Matter Sales Metrics That Matter Notes Index End User License Agreement List of Illustrations Chapter 1: Need More Leads?: How to Build Websites and Landing Pages That Consistently Capture Internet Leads Figure 1.1 Figure 1.2 Figure 1.3 Chapter 2: Writing the Perfect Blog Post Figure 2.1 Average Length of Top-Performing Content Chapter 4: Advanced Facebook Marketing and Advertising Techniques That Generate “Ready to Buy” Leads Figure 4.1 Figure 4.2 Figure 4.3 Figure 4.4 Chapter 5: Simple Strategies (Beyond Facebook) That Drive Massive Traffic and Leads to Your Website and Landing Pages Figure 5.1 Chapter 6: How to Use CRM, SMS, and Marketing Automation to Immediately Turn a New Lead into a Hot Appointment Figure 6.1 Figure 6.2 Figure 6.3 Impact of Speed-to-Response on Lead Conversion Figure 6.4 The Optimal Number of Calls Figure 6.5 Best Days and Times to Contact Leads Chapter 8: Need to Know Exactly What to Say to a Lead on the Phone?: How to Have a Perfect First Minute on a Sales Call with an Internet Lead Figure 8.1 Figure 8.2 Chapter 13: How to Pitch Using the “Feature, Benefit, Tie-Down Technique” and Identify Exactly When to Close Figure 13.1 THE CONVERSION CODE CAPTURE INTERNET LEADS CREATE QUALITY APPOINTMENTS CLOSE MORE SALES CHRIS SMITH This book is printed on acid-free paper. ∞ Copyright © 2016 by Chris Smith. 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Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Library of Congress Cataloging-in-Publication Data is available. ISBN 978-1-119-21188-4 (hardback) 978-1-119-21189-1 (epdf) 978-1-119-21190-7 (epub) Cover image: Mike Mangigian Cover design: Wiley Internal Graphics & Charts: Mike Mangigian and Allie DeCastro Edited by: Steve Smith Introduction
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