WEBFFIRS 02/09/2017 12:53:18 Pagei T H E C O M P L E T E G U I D E T O F U N D R A I S I N G M A N A G E M E N T WEBFFIRS 02/09/2017 12:53:18 Pageii WEBFFIRS 02/09/2017 12:53:18 Pageiii T H E C O M P L E T E G U I D E T O F U N D R A I S I N G M A N A G E M E N T • 4 F O U R T H E D I T I O N S T A N L E Y W E I N S T E I N , ACFRE, EMBA P A M E L A B A R D E N , DBA, CFRE WEBFFIRS 02/09/2017 12:53:19 Pageiv Coverimage:iStock.com/Volokhatiuk Coverdesign:Wiley Copyright2017byJohnWileyandSons,Inc.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey PublishedsimultaneouslyinCanada. 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Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand.Somematerialincludedwith standardprintversionsofthisbookmaynotbeincludedine-booksorinprint-on-demand.Ifthisbookrefersto mediasuchasaCDorDVDthatisnotincludedintheversionyoupurchased,youmaydownloadthismaterialat http://booksupport.wiley.com.FormoreinformationaboutWileyproducts,visitwww.wiley.com. LibraryofCongressCataloging-in-PublicationData: Names:Weinstein,Stanley,1943-author.|Barden,Pamela,author. Title:Thecompleteguidetofundraisingmanagement/StanleyWeinstein, PamelaBarden. Description:Fourthedition.|Hoboken:Wiley,2017.|Revisededitionof Thecompleteguidetofundraisingmanagement,c2009.|Includes bibliographicalreferencesandindex. Identifiers:LCCN2016051239|ISBN9781119289326(hardback)|ISBN 9781119289364(epub)|ISBN9781119289357(ePDF) Subjects:LCSH:Fundraising–UnitedStates–Management.|Nonprofit organizations–UnitedStates–Finance–Management. Classification:LCCHV41.9.U5W462017|DDC658.15/224–dc23LCrecordavailableat https://lccn.loc.gov/2016051239 PrintedintheUnitedStatesofAmerica 10 9 8 7 6 5 4 3 2 1 WEBFFIRS 02/09/2017 12:53:19 Pagev ■ The AFP Fund Development Series The AFP Fund Development Series provides fundraising professionals and volunteers, including board members and others interested in the nonprofit sector,withtop-qualitypublicationsthathelpadvancephilanthropyasvoluntary actionforthepublicgood.Ourgoalistoprovidepractical, timelyguidanceand informationonfundraising,charitablegiving,philanthropy,andrelatedsubjects. TheAssociationofFundraisingProfessionals(AFP)andJohnWiley&Sons,Inc., each bring to this innovative collaboration unique and important resources that resultinawholegreaterthanthesumofitsparts.Forinformationonotherbooks in the series, please visit www.afpnet.org. The Association of Fundraising Professionals and the Center for Fundraising Innovation The Association of Fundraising Professionals (AFP) represents over 33,000 members in more than 230 chapters worldwide, working to advance philan thropy through advocacy, research, education, and certification programs. The Association fosters development and growth of fundraising professionals and promotes high ethical standards in the fundraising profession. For more infor mation ortojointheworld’slargest association offundraisingprofessionals,visit www.afpnet.org. AFP’sCenterforFundraisingInnovation(CFI)developshighquality,innovative education and information programs and resources that support fundraising professionals at every stage of their careers and help prepare them for the challenges of raising money on behalf of important causes. CFIStaff Jeffrey A. Rupp, Vice President Susan Drake Swift, Director of Content Strategy Vanessa Mayo, Conference and Meetings Manager Chris Griffin, Product Development Coordinator WEBFFIRS 02/09/2017 12:53:19 Pagevi John Hendrickson, CFI Contractor Cathy Williams, CFI Contractor 2016AFPPublishingAdvisoryCommittee Daryl Upsall, FInstF, Vice Chair of AFP’s Center for Fundraising Innovation Division StephanieCory,CAP,CFRE,Co-ChairofthePublishingAdvisoryCommittee Ben Mohler, ACFRE, Co-Chair of the Publishing Advisory Committee Nina Berkheiser, CFRE Thomas Campbell, ACFRE D.C. Dreger, ACFRE Patricia Egan, CFRE Patricia Eldred, CFRE Steven Miller, CFRE Sophie Penney, Ph.D. Katrina VanHuss WEBFFIRS 02/09/2017 12:53:19 Pagevii Thisbookisdedicatedtotheboardmembers,volunteers,andstaffmembers whofacilitatethefundraising foranorganization.Itissaidthattheyhave earnedaspecialplaceinHeaven—nexttothemartyrs. WEBFFIRS 02/09/2017 12:53:19 Pageviii FTOC 02/06/2017 23:52:57 Pageix ■ Contents Foreword to the Fourth Edition xiii Foreword to the Third Edition xiv Preface xvii A Note about the Website xix 1 CHAPTER FiveMajorFundraisingPrinciples 1 People Give to People to Help People 1 People Give Relative to Their Means 2 Those Closest Must Set the Pace 3 Successful Fundraising 3 The 80/20 Rule Is Becoming the 90/10 Rule 4 The Need for Balance 5 CHAPTER 2 YourOrganizationandtheNonprofitWorld 7 An Overview of the Sector—Broad Range of Services 7 Opportunities and Challenges 8 Working Together 9 Importance of Strategic Management 10 Be Sure Your Institution Is Worthy of Support 12 3 CHAPTER ManagingtheResourceDevelopmentFunction 17 Analysis and Planning 17 Effectiveness: Doing the Right Things 21 Efficiency: Doing Things Right 23 Budgets and Financial Resources 25 Setting Fundraising Goals 30 Fundraising Modes 36 Special Issues Related to Small and Large Operations 42 Ethics 45 Evaluation 49 4 CHAPTER TheCaseforSupportandFundraisingMaterials 51 The Case Statement 51 The Comprehensive Formal Case Statement 52 The Case Statement Process 54 Market- and Situation-Specific Case Statements 55 Presentations and Presentation Materials 55 ix