The CCL Handbook of Coaching: A Guide for the Leader Coach (J-B CCL (Center for Creative Leadership))

500 Pages·2006·1.55 MB·English

by  Sharon Ting

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Y
THE CCL HANDBOOK
OF COACHING
A Guide for the Leader Coach
Sharon Ting
Peter Scisco
Editors
Foreword by John Alexander
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THE CCL HANDBOOK OF COACHING
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One of the most important and foundational skills for effective coaching is the ability to listen.
Because we rely on listening so much in our everyday lives, we often take for granted our
ability to use this skill. Much has been written in the counseling field about the science and art
of listening. As CCL extends its presence into Asia, I find myself reconnecting with my own
culture, one of the oldest in the world. In the Chinese language, the character for listen is one
of the most intricate. I believe that understanding its construction and the meaning of its
component parts, known as pictograms, powerfully conveys what is involved in listening, and
it also reminds us, as coaches, of what we need to do as listeners.
The traditional version of the Chinese character for listen is composed of several pictograms:
The symbol for ear—what you use to listen.
The symbol for king, because when you listen, you should pay attention as if the other
person is the king.
A pairing of the characters for ten and eye, to indicate that when you listen, you should
pay careful attention, observe body language, and be especially observant—as if you
had ten eyes.
The symbol for one, signifying that you should listen with undivided attention.
The symbol for heart, because you should listen not just with your ears and eyes but also
with your heart.
-- Sharon Ting
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Y
THE CCL HANDBOOK
OF COACHING
A Guide for the Leader Coach
Sharon Ting
Peter Scisco
Editors
Foreword by John Alexander
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Copyright © 2006 by John Wiley & Sons,Inc.All rights reserved.
Published by Jossey-Bass
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Library of Congress Cataloging-in-Publication Data
The CCL handbook of coaching :a guide for the leader coach / Sharon Ting,Peter Scisco,editors ;
foreword by John Alexander.
p.cm.
“A joint publication of the Jossey-Bass business & management series and the Center for Creative
Leadership”—
Includes bibliographical references and index.
ISBN-13:978-0-7879-7684-2 (cloth)
ISBN-10:0-7879-7684-9 (cloth)
1.Executive coaching. 2.Leadership—Study and teaching. I.Ting,Sharon,1952– II.Scisco,Peter.
III.Center for Creative Leadership.
HD30.4.C38 2006
658.4'092—dc22
2005036457
Printed in the United States of America
FIRSTEDITION
HB Printing 10 9 8 7 6 5 4 3 2 1
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A JOINT PUBLICATION OF
THE JOSSEY-BASS
BUSINESS & MANAGEMENT SERIES
AND
THE CENTER FOR CREATIVE LEADERSHIP
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CONTENTS
CD-ROM: A Library of Related CCL Publications xi
Foreword by John R. Alexander xv
Acknowledgments xvii
The Authors xxiii
Introduction 1
PART ONE: FOUNDATIONS OF COACHING 13
1 Our View of Coaching for Leadership Development 15
Sharon Ting
2 A Framework for Leadership Development Coaching 34
Sharon Ting, Doug Riddle
PART TWO: COACHING FOR SPECIAL POPULATIONS 63
3 Coaching Women Leaders 65
Marian N. Ruderman, Patricia J. Ohlott
vii