PRADEEP $27.95 USA/$33.95 CAN ( continued from front flap ) Praise for Neuroscience is taking marketing to a new THE BUYING BRAIN If you understand brain basics, level, pointing to a future where companies that you’ll sell more properly neuromarket will reach and serve their “D r. Pradeep makes the case for the potential of the dynamic new field of neuro- T customers more effectively than companies marketing as a multifaceted marketing tool, and he does so with the combination N ew discoveries in neuroscience are H that don’t. Bring your marketing strategy and of passion, intellect, and insight for which he is renowned. A must-read for any revolutionizing twenty-fi rst-century life, marketing practitioner seeking to advance the field.” practice into the age of neuroscience with The E and marketing is no exception. These Buying Brain, and start putting this powerful —David Poltrack, Chief Research Offi cer, CBS Corporation insights into the human brain promise to reshape body of knowledge to work for you today. B the way companies, brands, and products get “ Neuroscience has come out of the lab and the clinic, and is now changing how noticed, get liked, and get bought. So how do you marketers communicate with their customers. Using principles of neuroscience U and marketing strategy, Dr. Pradeep brings the new fi eld of neuromarketing alive put these groundbreaking fi ndings into practice for businesses of all categories.” Y at your company and gain the advantage over Secrets for Selling to the your competitors? DR. A. K. PRADEEP —Rajiv Lal, Stanley Roth Sr. Professor of Retailing, Harvard University I N is the world’s leading Subconscious Mind The Buying Brain gives you a one-stop neuromarketing researcher, G playbook for understanding and applying the pioneering the application of Understand brain basics and sell more! latest research using fi ndings from sophisticated neuroscience in marketing, B As much as 95% of our decisions are made by the subconscious mind. As a neuromarketing techniques. Covering everything advertising, and messaging. result, the world’s largest and most sophisticated companies are applying the R from product development to packaging to point- He received the Advertising latest advances in neuroscience to create brands, products, package designs, of-sale marketing, this is the only guide you Research Foundation’s “Great Mind” Innovation marketing campaigns, store environments, and much more, in order to appeal A need to access today’s newest business frontier: directly and powerfully to our brains. Award in 2009. He is the founder and CEO I the human brain. of NeuroFocus, Inc., and works with many of N The Buying Brain offers an in-depth exploration of how cutting-edge neurosci- the world’s leading companies, including CBS, ence affects how we make, buy, sell, and enjoy everything, as well as how this Incorporating data derived from electro- Microsoft, Google, PayPal, Citibank, BlueCross new knowledge can enhance customers’ overall lives. The Buying Brain gives encephalographic (EEG) brainwave studies, eye BlueShield, Scottrade, and more. Dr. Pradeep you the key to: SS ue tracking, and cutting-edge, proprietary fi ndings, bc holds many U.S. and international patents and has cr The Buying Brain enables you to: • Brain-friendly product concepts, design, prototypes, and formulations oe been published in numerous scientifi c journals. nts • Understand and employ neuromarketing • Highly effective packaging, pricing, advertising, and in-store marketing s f co techniques, terms, and technologies to • Building stronger brands that attract deeper consumer loyalty ior uS build your brand and your business se • And more Mll • Reach consumers’ minds at the i Jacket Design: Oksana Teicholz A highly readable guide to some of today’s most amazing scientifi c inng preconscious, precognitive level, where Author Photograph: José Sepulveda d t responses are unbiased and unfi ltered fi ndings, The Buying Brain is your guide to the ultimate business frontier— o the human brain. th D . A. K. PRADEEP • Engage the unique aspects of male and e R female brains • Effectively advertise and promote products Founder & CEO, NeuroFocus, Inc. at all points in the consumer journey • And much more ( continued on back flap ) P1:OTA/XYZ P2:ABC ind JWBT296-Pradeep June22,2010 7:24 PrinterName:CourierWestford,Westford,MA P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA THE BUYING BRAIN P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA THE BUYING BRAIN Secrets for Selling to the Subconscious Mind Dr. A.K. PRADEEP John Wiley & Sons, Inc. P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA Copyright(cid:1)C 2010byDr.A.K.Pradeep.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey. PublishedsimultaneouslyinCanada. 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LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbest effortsinpreparingthisbook,theymakenorepresentationsorwarrantieswithrespecttothe accuracyorcompletenessofthecontentsofthisbookandspecificallydisclaimanyimplied warrantiesofmerchantabilityorfitnessforaparticularpurpose.Nowarrantymaybecreated orextendedbysalesrepresentativesorwrittensalesmaterials.Theadviceandstrategies containedhereinmaynotbesuitableforyoursituation.Youshouldconsultwithaprofessional whereappropriate.Neitherthepublishernorauthorshallbeliableforanylossofprofitorany othercommercialdamages,includingbutnotlimitedtospecial,incidental,consequential,or otherdamages. Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,please contactourCustomerCareDepartmentwithintheUnitedStatesat(800)762-2974,outside theUnitedStatesat(317)572-3993orfax(317)572-4002. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsin printmaynotbeavailableinelectronicbooks.FormoreinformationaboutWileyproducts, visitourwebsiteatwww.wiley.com. LibraryofCongressCataloging-in-PublicationData: Pradeep,A.K.,1963– Thebuyingbrain:secretsforsellingtothesubconsciousmind/Dr.A.K.Pradeep. p.cm. Includesindex. ISBN978-0-470-60177-8(cloth) ISBN978-0-470-64684-7(ebk) ISBN978-0-470-64678-6(ebk) ISBN978-0-470-64661-8(ebk) 1.Neuromarketing. 2.Consumerbehavior. 3.Shopping–Psychologicalaspects. 4.Marketing–Psychologicalaspects. I.Title. HF5415.12615.P732010 658.8(cid:2)342–dc22 2010003830 PrintedintheUnitedStatesofAmerica. 10 9 8 7 6 5 4 3 2 1 P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA For my dear children, Alexis, Shane, and Devin, whose intelligence and laughter light up my life. P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA Contents Foreword ix Acknowledgments xi Part 1 Introducing the Buying Brain Chapter 1 $1 Trillion to Persuade the Brain 3 Chapter 2 Neuromarketing Technology 7 Chapter 3 Your Customer’s Brain Is 100,000 Years Old 17 Chapter 4 The Brain 101 33 Chapter 5 The Five Senses and the Buying Brain 41 Chapter 6 The Boomer Brain Is Buying 55 Chapter 7 The Female Brain Is Buying 65 Chapter 8 The Mommy Brain Is Buying 79 Chapter 9 The Empathic Brain Is Buying 93 vii P1:OTA/XYZ P2:ABC fm JWBT296-Pradeep June15,2010 8:27 PrinterName:CourierWestford,Westford,MA viii Contents Part 2 Engaging the Buying Brain Chapter 10 Neuromarketing Measures and Metrics 103 Chapter 11 The Consumer Journey 113 Chapter 12 The Buying Brain and Brands 119 Chapter 13 The Buying Brain and Products 135 Chapter 14 The Buying Brain and Packaging 155 Chapter 15 The Buying Brain in the Aisle 171 Chapter 16 The Buying Brain and Advertising 193 Chapter 17 The Buying Brain, Screens, and Social Media 219 Chapter 18 Vision of the Future 231 Notes and Sources 237 Index 247
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