The Best Of ADAIR on Leadership & Management ‘He is without doubt one of the foremost thinkers on the subject in the world’ SIR JOHN HARVEY-JONES Edited by Neil Thomas IFC THE BEST OF JOHN ADAIR ON LEADERSHIP AND MANAGEMENT EDITED BY NEIL THOMAS Thorogood Publishing 10-12 Rivington Street London EC2A 3DU Telephone: 020 7749 4748 Fax: 020 7729 6110 Email: [email protected] Web: www.thorogoodpublishing.co.uk © John Adair 2008 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise, without the prior permission of the publisher. 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Foreword Thanks to the excellent editorship of Neil Thomas this book contains all the essentials of my thinking on leadership and management. It is with great pleasure, then, that I welcome you to these pages. You will find in them a wide range of practical suggestions, frame- works and examples that are designed with one simple aim in view: to help you to become a more effective leader and manager. To that end Neil has divided my practical guidance on effective leadership, teambuilding, creativity and innovation, problem solving, motivation and communication – in a nutshell, ‘the human side of enterprise’ – into two parts: Part 1 Self-management and Part 2 Managing others.That makes sense to me. After all, if you can’t manage yourself how can you manage anyone else? At the core of my philosophy is the three-circles model. What the model does in a simple (but not simplistic) and visual form is to show you the generic role of leader, namely achieving the task, build- ing the team and developing the individual. It tells you what you are there to do. Those broad and overlapping functions are then further expressed as eight more specific functions. You will notice that this foundational framework also serves to integrate into one the substance of both leadership and managership, as two eyes are joined in sight. Remember, however, that it is only a foundation – a basis upon which to build your own house of leadership and management. The way to grow as a leader - so that you come to fulfil your own personal vision of what a leader should be, know and do – is to 01TIME MANAGEMENT iii take time out from your busy life at regular intervals for reflec- tion. If you don’t believe you have time to spare for such self-development then read my section on time management with- out further delay! Reflection needs something to work upon. You will, I trust, find the frameworks, charts, diagrams and forms in these pages useful tools to aid you in that essential work of thoughtful evaluation. It is when the sparks of understanding jump both ways between the principles in this book and your own experience that you will be learning to lead and manage more effectively. You will then be on your way. For learning, of course, is a journey. It is one which includes drawing lessons from the things that don’t go so well for you, as well as your achievements and successes. That can be tough – I speak from experience. Search my many books and not once will you find that I say that leadership is easy. So becoming an effective leader is not easy either. The more time and effort that you put into studying and apply- ing the principles in this book the more you will find that being a leader and manager comes naturally to you. Through accepting and developing your talent for leadership in this way you will increase what you have to give to others and to society. What the world needs now is what your organisation is also seeking – ‘good leaders and leaders for good’ at all levels. Besides practical guidance I hope that you will also find in these pages some wells of inspiration to keep you going forward when the journey is uphill. Drink from those waters and then you will in your turn – by your words of encouragement and, above all, by your example – be able to inspire others. I shall be with you in spirit. John Adair iv THE BEST OF JOHN ADAIR ON LEADERSHIP AND MANAGEMENT Contents Foreword iii PART ONE:SELF-MANAGEMENT 1 01 TIME MANAGEMENT 3 Introduction 4 Developing a personal sense of time 6 Identifying long-term goals 11 Making medium-term plans 13 Planning the day 16 Making the best use of your best time 19 Organising office work 21 Managing meetings 23 Delegating effectively 26 Making use of committed time 29 Managing your health 30 Summary and six-month follow-up test 34 02 SETTING AND ACHIEVING GOALS AND OBJECTIVES 37 Introduction 38 Personal goals and objectives 38 Professional/business goals and objectives 41 Summary and six-month follow-up test 45 03 DECISION-MAKING AND PROBLEM-SOLVING 47 Introduction 48 Decision-making skills 48 The manager as decision-maker 51 Key elements of effective thinking and decision-making 53 Other useful approaches 55 CONTENTS v The concept of value in decision-making 58 Decision-making and weighing up the options 59 Summary and six-month follow-up test 62 04 CREATIVITY AND INNOVATION 65 Introduction 66 Creativity 67 Innovation 70 Summary and six-month follow-up test 85 05 PART 1: PERSONAL REMINDERS AND THOUGHTS WORTH THINKING 87 Introduction 88 Time management 89 Setting and achieving goals and objectives 103 Decision-making and problem-solving 108 Creativity and innovation 110 PART TWO:MANAGING OTHERS 127 06 LEADERSHIP AND TEAMBUILDING 129 A. Leadership 130 Qualities of leadership 133 Functions of leadership 135 Leadership skills 142 Developing leadership skills 158 B. Teambuilding 159 Summary and six-month follow up test 169 07 MOTIVATION AND PEOPLE MANAGEMENT 171 Introduction 172 The 50:50 rule 173 Needs and motivation 174 Managers/leaders and motivation 179 Getting the best from people 182 Summary and six-month follow-up test 192 vi THE BEST OF JOHN ADAIR ON LEADERSHIP AND MANAGEMENT 08 COMMUNICATION AND PRESENTATION 195 Introduction 196 Issues in communication 196 Listening 199 Reading skills 201 Writing skills 202 Speaking and presentation skills 206 One-to-one interviews 211 Managing meetings 213 Within your organisation 215 Summary and six-month follow-up test 216 09 PART 2: PERSONAL REMINDERS AND THOUGHTS WORTH THINKING 219 Introduction 220 Leadership and teambuilding 220 Motivation and people management 234 Communication and presentation 240 CONTENTS vii Blank