The Balanced Engineer: Essential Ideas for Career Development

232 Pages·1998·21.26 MB·\232

by  Ieee (Author)

THE BALANCED ENGINHR
Taylor & Francis
Taylor & Francis Group
http://taylorandfrancis.com
IEEE. USA
THE
BALANCED
ENGINEER
fssentialldeas for Career Development
1998 Professional Activities Conference Proceedings
Phoenix, Arizona September 4-7, 1998
T
0
CRC Press
c8l
Taylor & Francis Group
Boca Raton London New York
CRC Press is an imprint of the
Taylor &: Francis Group, an informa business
Copyright © 1998 by The Institute of Electrical and Electronics Engineers, Inc.
All rights reserved
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No part of this publication may be reproduced, stored in a
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without the prior written permission of The Institute of
Electrical and Electronics Engineers, Inc.
Printed in the United States of America
10 9 8 7 6 5 4 3 2
Main entry under title:
The Balanced Engineer: Essential Ideas for Career Development
Library of Congress Catalog Card No. 98-86723
ISBN No. 0-87942-324-2
Table of Contents
Foreword xv
HOW TO CONDUCT EFFECTIVE PERFORMANCE APPRAISALS:
COMPETENCY-BASED PERFORMANCE MANAGEMENT . 1
0. BLAKE
Competency-Based Performance Management 2
Some Do's and Don'ts of Performance Management 4
Accountability-The Reason Behind It All 6
Accountability Is Misunderstood 6
Why Performance Management? 7
Performance Management and Appraisal Process 8
Conceptualizing in Terms of Results 8
Objectives of Performance Management and Appraisal 8
About the Author 9
EVERYTHING YOU EVER WANTED TO KNOW ABOUT STATE
LEGISLATURES, BUT WERE AFRAID TO ASK . . . . . . . . . . . . . 10
C. BRANTLEY
About the Author 18
GRASS-ROOTS EFFORTS THAT CAN AFFECT PUBLIC POLICY . . . 19
Effective Lobbying at the Grass-Roots Level 19
C. BRANTLEY
Abstract 19
Why Grass-Roots? 19
WhyMe? 20
How to Build a Local Grass-Roots Network 21
The Tools of the Trade 22
What IEEE-USA Is Doing About Grass Roots 26
Conclusion 29
About the Author 29
v
vi Contents
Recommendations for Effective Communications to Influence Federal Policy
Issues of Importance to Electrical Engineers 30
R. M. PAUL
Abstract 30
Why Should I Care? 30
You Have Decided to Become Involved in the Federal Policy Process.
Now What? 31
Learning to Talk the Talk 31
Content Preparation and Organizing Your Thoughts: Build a Story 31
Conclusion 33
About the Author 33
EMPLOYERS' ENGINEERING EDUCATION NEEDS FOR THE
NEW MILLENNIUM. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
L. E. BRYANT
Abstract 34
Background 34
Vision for New Engineers 35
About the Author 35
DEVELOPING AND MAINTAINING A COMPETITIVE CAREER. . . . . 36
K. BUCKNER
Abstract 36
Introduction 37
Career Bests: Where Development Occurs 37
Identifying Individual Interests 39
Identifying the Organization's Needs 41
Checking for Reality 43
Individual Development in Action: A Case Study 44
Conclusion 45
About the Author 46
About the Presenter 46
EFFECTIVE COMMUNICATION SKILLS FOR ENGINEERS. . . . . . . 47
S. CERRI
Abstract 47
Introduction 48
What Is Communication Excellence? 48
Humans as Satellites 49
Who Is Responsible for Effective Communication? 49
Contents vii
How Do Engineers and Managers Communicate Differently? 49
Communication Pitfalls: Deletion, Distortion, and Generalization 50
Communication "Representational Systems" 50
The Three Ways We Communicate 100 Percent of the Time 50
Building Rapport-How Friends Communicate 51
The "7-Step Communication Process" 51
Summary 52
References 52
About the Author 53
TRANSITIONING FROM TECHNICAL PROFESSIONAL
TO MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
S. CERRI
Abstract 54
What Is a Technical Professional? 55
What Is Important? 55
What Does It Take to Motivate People? 55
A Question of Sorting 56
Summary 57
References 57
About the Author 57
SUCCESSFULLY SPEAKING: WINNING GOVERNMENT ORALS BY
GIVING MEMORABLE SPEECHES ................... 59
R. L. CRANSTON
Introduction 59
Engineers Must Build Public Speaking Skills to Survive 59
Planning and Practice Are Key 62
Conclusion 63
COACHING FOR CONTRIBUTION: THE LEADERSHIP BEHAVIORS
THAT MAKE A DIFFERENCE . . . . . . . . . . . . . . . . . . . . . . 65
R. CUTADEAN
Abstract 65
Introduction 65
Coaching Defined 66
Collaboration Builds "Win-Win" Opportunities 66
A Framework for Coaching 67
Establish a Climate for Learning and Trust 68
Create a Context for Performance and Development 69
Promote Discovery and Self-Reliance 70
viii Contents
Delegate and Instruct 71
Communicate Expectations and Mirror Reality 71
Extend Self-Reliance and Build Networks 72
Conclusion 73
About the Author 73
MIXED-SEX TEAM COMMUNICATION: AVOIDING
NEGATIVE CONFLICT . . . . . . . . . . . . . . . . . . . . . . . . . . 74
A. ECKSTAT
Abstract 74
Introduction 74
Male-Female Communication Differences 76
Conclusion 78
Summary 79
References 79
About the Author 80
DEALING WITH OFFICE POLITICS . . . . . . . . . . . . . . . . . . . 81
W. C. EGGERS
Abstract 81
Politics-What Is It? 81
Politics-So What? 82
Politics-Can We Do Anything? 82
Effective Communications-Good Politics? 82
Planning-Good Politics? 85
Summary 87
Bibliography 87
About the Author 88
IEEE ENGINEERING MANAGEMENT SOCIETY: A RESOURCE FOR
YOUR IEEE RESPONSIBILITIES AND YOUR CAREER . . . . . . . . . 89
G. GAYNOR and C. VOEGTLI
Abstract 89
EMS Membership Benefits 90
Publications 90
Education 91
Awareness 93
Networking 93
Chapter Operations 94
The Future of EMS 94
The Relevance of EMS 95
About the Authors 95
Contents ix
BASICS OF INTELLECTUAL PROPERTY: PATENTS,
COPYRIGHTS AND TRADEMARKS . . . . . . . . . . . . . . . . . . . 97
A. H. GESS
Abstract 97
Introduction 97
Patents 98
The Patent Application 98
Examination Process 100
Cashing In 100
Copyright 10 1
Requirements of Copyright 101
Protection Provided I 02
Registration 102
Authorship and Ownership 103
Everyday Acts of Infringement 10 4
Trademarks 105
Trademark Origins 105
Protection for the Public 106
Protection for the Businesses 106
Picking a Trademark 106
Federal Registration 107
About the Author 108
COMMUNICATING WITH YOUR CUSTOMERS: GETTING INTO
YOUR CUSTOMERS' WORLDS TO SERVE THEM BETTER ... 109
J. HARPER
Abstract 109
Introduction 110
Communicating with Your Customer Ill
Active Listening Ill
Empathy 112
Obtaining Customer Input 113
Summary 113
About the Author 114
LIFE WORK: REDUCING STRESS AND PLANNING YOUR
CAREER TOWARD PERSONAL VALUES ................ 115
J. A. HOSCHETTE
Abstract 115
Introduction 115
Developing a Career Mission Statement, Goals, and a Strategic Plan 116