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The Alibaba way unleashing grassroots entrepreneurship to build the world’s most innovative internet company PDF

351 Pages·2016·4.75 MB·English
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Copyright © 2016 by McGraw-Hill Education. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. ISBN: 978-1-25958541-8 MHID: 1-25-958541-7 The material in this eBook also appears in the print version of this title: ISBN: 978-1-25958540-1, MHID: 1-25-958540-9. eBook conversion by codeMantra Version 1.0 All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill Education eBooks are available at special quantity discounts to use as premiums and sales promotions or for use in corporate training programs. To contact a representative, please visit the Contact Us page at www.mhprofessional.com . TERMS OF USE This is a copyrighted work and McGraw-Hill Education and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill Education’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL EDUCATION AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill Education and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill Education nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill Education has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill Education and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. This book is dedicated to two giants in the field: Professor William Baumol for his seminal work on innovation and entrepreneurship, and Professor Edmund Phelps for his contributions to the understanding of the importance of institutions and grassroots dynamism to economic growth and well-being. I want to thank them for being mentors in my economic research. CONTENTS INNOVATION AND GRASSROOTS ENTREPRENEURSHIP: KEY INSTRUMENTS OF ECONOMIC GROWTH by William J. Baumol FOREWORD by Edmund S. Phelps AUTHOR’S PREFACE TO THE CHINESE EDITION by Ying Lowrey AUTHOR’S PREFACE TO THE ENGLISH-LANGUAGE EDITION by Ying Lowrey CHAPTER ONE : THE ALIBABA WAY CHAPTER TWO : ALIBABA’S EFFICIENCY AND THE ALIBABA ECOSYSTEM by Chen Liang CHAPTER THREE : THE TAOBAO PLATFORM: TEACHING PEOPLE HOW TO FISH by Fang Ruonai CHAPTER FOUR : CLUSTERING INNOVATIONS THAT STARTED WITH 1688.COM by Xiang Songlin CHAPTER FIVE : INTEGRITY CAPITAL–BASED MICROFINANCE by Dong Youying CHAPTER SIX : E-COMMERCE LEGISLATION AND INNOVATIONS IN REGULATORY SUPERVISION BY THE PUBLIC by Huang Lingling CHAPTER SEVEN : THE “ROUTINIZATION” OF ALIBABA’S CORPORATE CULTURE INNOVATION by Quan Tao CHAPTER EIGHT : GRASSROOTS STARTUPS ARE THE WAY TO EXPAND EMPLOYMENT by Sun Xiaoyu, Xiang Songlin, and Ying Lowrey POSTSCRIPT INDEX INNOVATION AND GRASSROOTS ENTREPRENEURSHIP: KEY INSTRUMENTS OF ECONOMIC GROWTH Throughout history, China has been a guide to economic progress, in many eras serving as a model for other nations—though sometimes showing what approaches are best avoided. Now it has returned to its role as a source of guidance and is again achieving domestic progress and offering the promise of future prosperity. The lessons to be learned will surely be useful to China itself because much of its economy has not yet abandoned older and less productive modes of operation and management. This valuable book offers a guide to the activities that will contribute to China’s success. However, such a book will also serve as an instrument that benefits China indirectly by enhancing the purchasing power of other countries that are China’s customers. Here we must remember that impoverished customers are not good customers. It follows that China stands to benefit both directly and indirectly by understanding the economic activities that enhance prosperity. A key to progress in this direction is the opportunity for encouragement of entrepreneurial activity, within small enterprises and large firms. Both have already made substantial contributions and promise to remain a source of these benefits in the future. These observations may appear to be self-evident, but it is important to bear in mind that entrepreneurs can be relied on to seek to promote their own gains, whether or not the actions adopted are beneficial to other enterprises. Recent developments in China have shown dramatically how such a society can benefit from the contributions of entrepreneurs and their colleagues in carrying out the activities of a firm. However, they also have provided unfortunate examples in which entrepreneurs put their own well-being ahead of society’s welfare. Evidently, the general welfare requires the adoption of incentives that encourage those entrepreneurs whose activities are beneficial, while discouraging others, whose actions conflict with the interests of society. In China, some of these incentives already have been put to use. In other cases, the orientation of the firms themselves has contributed to achievement of such goals. But there is still more to be learned from the beneficial undertakings of enterprises that are laggards on the road to progress. Indeed, in China and other countries that have experienced substantial growth, some enterprises have explicitly designed their activities to achieve private benefits at the expense of their employees and their customers. This book focuses on the firms whose activities contribute to the general welfare through the use of innovation—both in producing and in bringing goods and services to the public—that also multiplies the benefits to society provided by small entrepreneurs. Based on both observed experience and years of research, Professor Lowrey’s discussion brings out the developments of the recent past that have enhanced the general welfare. More than that of any other nation, China’s history entails a story of invention that is unique in its abundance and, thereby, illustrates dramatically how grassroots entrepreneurship can contribute to the general welfare—or, in other circumstances, how it can fail to do so. Such contributions clearly offer extraordinary enhancements to economic growth and, thereby, to the general welfare. The analysis offered in this book indicates directions that will enhance both by using innovation to unleash productive grassroots entrepreneurship. William J. Baumol Professor Emeritus of Economics , New York University, and Professor Emeritus of Economics , Princeton University FOREWORD My book, Mass Flourishing , argues that the surge in economic activity and the emergence of widespread growth and prosperity observed during the 1800s and first half of the 1900s cannot be understood solely as a consequence of scientific discoveries or changes in government policies or institutions. An important factor, often disregarded, was a change in attitudes, which finally led to the unleashing of entrepreneurs and, in turn, innovation. New or improved products and methods resulted in the spread of more rewarding work and a sense of flourishing—of personal growth. Professor Lowrey’s book, which describes and analyzes the tremendous dynamism created by Alibaba’s ecosystem, exemplifies my basic themes transported to China’s modern age. Rather than the steam engine of the nineteenth century, Alibaba uses information technology to enable mass innovation to flourish. Thanks to this technology, “growing by unleashing grassroots entrepreneurship” can be adapted by companies as a new strategy to win markets; it also can become a nation’s strategy to improve the lives of its people. China has changed greatly in the last 35 years: Markets have been created, skyscrapers are everywhere, people are migrating in pursuit of jobs, and urbanization is taking advantage of the country’s late development. Perhaps most important, companies such as Alibaba have become leaders of the international trend in e-commerce. Using Internet technology, Alibaba and others are creating environments where grassroots entrepreneurs can easily enter markets with little or low cost. This new ecosystem allows small businesses to avoid middlemen between them and consumers. The ecosystem also includes open, transparent, efficient, and accountable services, such as logistics and finance, for millions of e-commerce retailers. E-commerce has changed attitudes toward the possibility of individuals using their initiative and creativity to become entrepreneurs. This is extremely

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