the airport the airport

47 Pages·2015·10.77 MB·English

TTHHEE AAIIRRPPOORRTT
OOPPEERRAATTOORR

THE OFFICIAL MAGAZINE OF THE AIRPORT OPERATORS ASSOCIATION
Features
BUILDING CAPACITY TRANSFORMATION WAVE
Heathrow Gatwick
SMARTER MANAGEMENT TIME-LAPSE FILM MARKS
AIRPORT MILESTONE
Biggin Hill
Newcastle International
ONE VISION
SPRING 2015

LondonLuton
ED ANDERSON
Introduction to the Airport Operator
THE AIRPORT
OPERATOR then Secretary of State for Transport,
MARTIJN KOUDIJS PETE COLLINS PETE BARNFIELD MARK GILBERT Philip Hammond, suggested that our
AIRPORT NEEDS ENGINEERING SYSTEM DESIGN BAGGAGE IT
industry was ‘lightly taxed’, despite UK
THE OFFICIAL MAGAZINE OF THE AIRPORT OPERATORS ASSOCIATION
GARY MCWILLIAM ALEC GILBERT COLIN MARNANE
SERVICE DELIVERY CUSTOMER SOLUTIONS INSTALLATION Air Passenger Duty being the highest
AIRPORT OPERATORS ASSOCIATION air tax of its kind in the world. At the
same time the major Opposition party
Ed Anderson was embarking upon a total review of
Chairman
its aviation policy, including two policy
U-turns by 2012. In short, our industry
Darren Caplan
Chief Executive was on the back foot.
Rebecca Roberts-Hughes Much has changed for the better
Policy Director
since then. There is now widespread
recognition of the economic benefits
Tim Alderslade
Public Affairs & PR Director of aviation and the importance to
the UK of international connectivity;
Roger Koukkoullis Can I welcome there have been welcome APD cuts
Operations & Safety Director
in last year’s Budget and Autumn
readers to the first Statement, with the longest-haul APD
Patricia Page
Executive Assistant & Office Manager bands abolished, and APD on children
edition of the being phased out altogether; and
Leonie Martin the work of the Sustainable Aviation
Accounts
new-look Airport coalition has a very healthy profile
and has strong support from policy
AIRPORT OPERATORS
ASSOCIATION Operator, which is makers. At the same time, the level of
3 Birdcage Walk,
engagement between the AOA and
London SW1H 9JJ
United Kingdom published to coincide policy makers, regulators and other
stakeholders has increased many-fold.

with our Annual
T: [phone]
E: [email protected] The challenge now facing the industry
F: [phone] Dinner at the is to make sure that, whatever the
W: www.aoa.org.uk
outcome of this year’s General Election,
Grosvenor House there are no steps backwards and that,
on the contrary, we are able to build
Hotel in London. on the positive platform that has been
Gary Mason
established. That means the industry
Editor
presenting some very clear, united,
At the time of writing there are messages to the incoming Government
Here to help you with HBS Standard 3
just over two months until the and ensuring that the momentum
THE AIRPORT OPERATOR
MAGAZINE IS PRODUCED BY General Election. Commentators are towards a positive policy and fiscal
WITHIN DESIGN describing its outcome as one of the framework for aviation continues at a
most difficult to predict. For us at the pace. You can be assured that the AOA
HBS Standard 3 baggage security requirements are a challenge facing UK airports.
AOA, this is a time to reflect on how will be campaigning hard on behalf of
As the world leader in HBS Standard 3 solutions we have created the UK’s leading Vanderlande Industries UK Ltd
the airport sector is positioned with all our members to this end over the
team to help you: Integration House, 1 Mondial Way,
Will Hambling policy makers compared with 2010. coming period.
Harlington, Hayes, UB3 5AR, Director
>>Design an integrated solution that fits your airport needs T [phone],
>>Achieve right-first-time installation into live operations E [email protected] Ruxandra Radulescu Overall, there is no doubt that we In the meantime, we thank all our AOA
>>Maximize value for your business through partnershiprion. Publication Manager have made good progress but we Airports, Corporate Partners, and
need to remember that that progress Gold, Silver and Associate Members
Leo Collina followed on from some significant for their support for the Association.
Senior Designer steps backwards five years ago. I, and the whole AOA team, hope all
After the last election, we had an readers enjoy the new look and feel
WITHIN DESIGN
incoming Coalition Government of the Airport Operator; and I hope
Somerset House
Strand, London which seemed unconvinced about to see as many of you as possible at
WC2R 1LA the benefits that our industry brings our Annual Dinner, which I am
United Kingdom
to the UK economy; it seemed sure will once again be a most
> vanderlande.com MOVING YOUR BUSINESS FORWARD
unaware of the steps that aviation enjoyable occasion.
T: [phone]
E: [email protected] had been taking to actively embrace
W: www.withindesign.co.uk the environmental agenda; and the Ed Anderson, AOA Chairman
ED ANDERSON
Introduction to the Airport Operator
THE AIRPORT
OPERATOR then Secretary of State for Transport,
MARTIJN KOUDIJS PETE COLLINS PETE BARNFIELD MARK GILBERT Philip Hammond, suggested that our
AIRPORT NEEDS ENGINEERING SYSTEM DESIGN BAGGAGE IT
industry was ‘lightly taxed’, despite UK
THE OFFICIAL MAGAZINE OF THE AIRPORT OPERATORS ASSOCIATION
GARY MCWILLIAM ALEC GILBERT COLIN MARNANE
SERVICE DELIVERY CUSTOMER SOLUTIONS INSTALLATION Air Passenger Duty being the highest
AIRPORT OPERATORS ASSOCIATION air tax of its kind in the world. At the
same time the major Opposition party
Ed Anderson was embarking upon a total review of
Chairman
its aviation policy, including two policy
U-turns by 2012. In short, our industry
Darren Caplan
Chief Executive was on the back foot.
Rebecca Roberts-Hughes Much has changed for the better
Policy Director
since then. There is now widespread
recognition of the economic benefits
Tim Alderslade
Public Affairs & PR Director of aviation and the importance to
the UK of international connectivity;
Roger Koukkoullis Can I welcome there have been welcome APD cuts
Operations & Safety Director
in last year’s Budget and Autumn
readers to the first Statement, with the longest-haul APD
Patricia Page
Executive Assistant & Office Manager bands abolished, and APD on children
edition of the being phased out altogether; and
Leonie Martin the work of the Sustainable Aviation
Accounts
new-look Airport coalition has a very healthy profile
and has strong support from policy
AIRPORT OPERATORS
ASSOCIATION Operator, which is makers. At the same time, the level of
3 Birdcage Walk,
engagement between the AOA and
London SW1H 9JJ
United Kingdom published to coincide policy makers, regulators and other
stakeholders has increased many-fold.

with our Annual
T: [phone]
E: [email protected] The challenge now facing the industry
F: [phone] Dinner at the is to make sure that, whatever the
W: www.aoa.org.uk
outcome of this year’s General Election,
Grosvenor House there are no steps backwards and that,
on the contrary, we are able to build
Hotel in London. on the positive platform that has been
Gary Mason
established. That means the industry
Editor
presenting some very clear, united,
At the time of writing there are messages to the incoming Government
Here to help you with HBS Standard 3
just over two months until the and ensuring that the momentum
THE AIRPORT OPERATOR
MAGAZINE IS PRODUCED BY General Election. Commentators are towards a positive policy and fiscal
WITHIN DESIGN describing its outcome as one of the framework for aviation continues at a
most difficult to predict. For us at the pace. You can be assured that the AOA
HBS Standard 3 baggage security requirements are a challenge facing UK airports.
AOA, this is a time to reflect on how will be campaigning hard on behalf of
As the world leader in HBS Standard 3 solutions we have created the UK’s leading Vanderlande Industries UK Ltd
the airport sector is positioned with all our members to this end over the
team to help you: Integration House, 1 Mondial Way,
Will Hambling policy makers compared with 2010. coming period.
Harlington, Hayes, UB3 5AR, Director
>>Design an integrated solution that fits your airport needs T [phone],
>>Achieve right-first-time installation into live operations E [email protected] Ruxandra Radulescu Overall, there is no doubt that we In the meantime, we thank all our AOA
>>Maximize value for your business through partnershiprion. Publication Manager have made good progress but we Airports, Corporate Partners, and
need to remember that that progress Gold, Silver and Associate Members
Leo Collina followed on from some significant for their support for the Association.
Senior Designer steps backwards five years ago. I, and the whole AOA team, hope all
After the last election, we had an readers enjoy the new look and feel
WITHIN DESIGN
incoming Coalition Government of the Airport Operator; and I hope
Somerset House
Strand, London which seemed unconvinced about to see as many of you as possible at
WC2R 1LA the benefits that our industry brings our Annual Dinner, which I am
United Kingdom
to the UK economy; it seemed sure will once again be a most
> vanderlande.com MOVING YOUR BUSINESS FORWARD
unaware of the steps that aviation enjoyable occasion.
T: [phone]
E: [email protected] had been taking to actively embrace
W: www.withindesign.co.uk the environmental agenda; and the Ed Anderson, AOA Chairman
THE AOA IS PLEASED TO WORK
WITH ITS CORPORATE PARTNERS, AND
GOLD AND SILVER MEMBERS

Corporate Partners
Gold
Silver
WWW.AOA.ORG.UK
WITHIN DESIGN
ARE DELIGHTED TO
THE AOA IS PLEASED TO WORK
WITH ITS CORPORATE PARTNERS, AND
BE ON BOARD
GOLD AND SILVER MEMBERS

FIRST CLASS CONSULTANCY IN
Corporate Partners
DIGITAL, BRAND, FILM
AND LIVE EVENT
Gold
Silver
We at Within Design are Part of our work for The AOA We welcome any opportunity to
delighted to be producing is to give you, the members, meet with you and discuss how
The AOA Annual Conference, more opportunity to talk about we can help you make the most
Exhibition and this new look the amazing things you do. As a of your communications.
AOA Operator Magazine. fully integrated Design Agency
Adding the AOA to a client list we are well placed to achieve Will Hambling
of top global corporate clients this, whether online, in print, Director
has been the best possible on screen or at your live event.
start to 2015. We are really Our services cover Digital, Within Design Ltd
looking forward to working Brand, Film and Live Event, [phone]
with the biggest and best in all underpinned with first [email protected]
the Aviation sector. class consultancy.
www.withindesign.co.uk
WWW.AOA.ORG.UK
6 7
BUILDING
CAPACITY
A ground breaking capacity management system is paying
dividends at Heathrow which operates close to 100 per cent
capacity all year round. Gary Mason reports
Earlier this year, it was amount of operational data in what solutions in place ahead of time, capability, said: “The airfield operation The toolset itself provides the and more accurate information we
announced that Vietnam air traffic control company NATS is is extremely valuable. is always busy here, and there are airport’s analysts online access to two have access to, the better decisions
Airlines will be moving its calling Strategic Airport Capacity countless factors which can affect main areas; the ability to make use we can make. What ACM allows us
operation to Heathrow in March. Management (ACM). NATS have brought together experts the performance of the airfield at any of a variety of simulation tools and to do is make robust, consistent
The move has been made possible from across industry to create given time.” These factors can range access to a large historical dataset. and quick business decisions about
because of the creation of a new pair BUSY AIRPORTS - BIG CHALLENGES Strategic ACM - which combines the from the way that the scheduled This provides them with the ability to detailed and complex problems.”
of slots at Heathrow. Busy airports face a number of power of data analytics and advanced traffic arrives at the airport, and run “what if?” simulations to assess
challenges in delivering a consistent simulations - to put the airport in the local weather conditions, to the effects of changing the traffic, Direct comparisons can be made
New slots at Heathrow are famously and quality service, and whenever control. The analytical components infrastructure constraints like the infrastructure, weather or operational to the current airport operation in
rare and can be traded for millions demand and capacity become out that make up the toolset can be numbers of available stands and environment, to understand the order to understand and quantify
of pounds, so given it is already of balance problems can arise. These easily developed in a bespoke fashion taxiway closures. overall impact it will have on the the likely benefits of any proposed
the busiest two-runway airport in problems can manifest themselves for different airports, meaning any airfield. It also allows them to learn operational change, or a combined
the world, operating close to 100% in many different guises; increased number of problems and constraints SMOOTH RUNNING from past performance through programme of initiatives. “This is vital
capacity on a daily basis, how did delays, lost revenues, poor passenger can be understood and tackled. The ability to identify and quantify analysis of key airfield metrics, when considering long-term strategic
space for new slots emerge? experience and subdued growth potential benefits to the operation in which have been derived from large investments, to ensure that future
are just some of the possible Jon Proudlove, who is the NATS any of these areas is absolutely vital historical data sets. efforts are focused on achieving the
The answer lies in combining consequences. So the ability to General Manager for air traffic to the smooth running of Heathrow, maximum benefit for both the airport
advanced modelling techniques with proactively identify future problems services at Heathrow airport, who or any airport, and the Strategic ACM Derek Provan, Airside Director at and the passenger,” Provan added.
the ability to make sense of a huge or constraints, in order to put is the first customer for the new capability is designed to do just that. Heathrow Airport, said: “The better
WWW.AOA.ORG.UK THE AIRPORT OPERATOR SPRING 2015
6 7
BUILDING
CAPACITY
A ground breaking capacity management system is paying
dividends at Heathrow which operates close to 100 per cent
capacity all year round. Gary Mason reports
Earlier this year, it was amount of operational data in what solutions in place ahead of time, capability, said: “The airfield operation The toolset itself provides the and more accurate information we
announced that Vietnam air traffic control company NATS is is extremely valuable. is always busy here, and there are airport’s analysts online access to two have access to, the better decisions
Airlines will be moving its calling Strategic Airport Capacity countless factors which can affect main areas; the ability to make use we can make. What ACM allows us
operation to Heathrow in March. Management (ACM). NATS have brought together experts the performance of the airfield at any of a variety of simulation tools and to do is make robust, consistent
The move has been made possible from across industry to create given time.” These factors can range access to a large historical dataset. and quick business decisions about
because of the creation of a new pair BUSY AIRPORTS - BIG CHALLENGES Strategic ACM - which combines the from the way that the scheduled This provides them with the ability to detailed and complex problems.”
of slots at Heathrow. Busy airports face a number of power of data analytics and advanced traffic arrives at the airport, and run “what if?” simulations to assess
challenges in delivering a consistent simulations - to put the airport in the local weather conditions, to the effects of changing the traffic, Direct comparisons can be made
New slots at Heathrow are famously and quality service, and whenever control. The analytical components infrastructure constraints like the infrastructure, weather or operational to the current airport operation in
rare and can be traded for millions demand and capacity become out that make up the toolset can be numbers of available stands and environment, to understand the order to understand and quantify
of pounds, so given it is already of balance problems can arise. These easily developed in a bespoke fashion taxiway closures. overall impact it will have on the the likely benefits of any proposed
the busiest two-runway airport in problems can manifest themselves for different airports, meaning any airfield. It also allows them to learn operational change, or a combined
the world, operating close to 100% in many different guises; increased number of problems and constraints SMOOTH RUNNING from past performance through programme of initiatives. “This is vital
capacity on a daily basis, how did delays, lost revenues, poor passenger can be understood and tackled. The ability to identify and quantify analysis of key airfield metrics, when considering long-term strategic
space for new slots emerge? experience and subdued growth potential benefits to the operation in which have been derived from large investments, to ensure that future
are just some of the possible Jon Proudlove, who is the NATS any of these areas is absolutely vital historical data sets. efforts are focused on achieving the
The answer lies in combining consequences. So the ability to General Manager for air traffic to the smooth running of Heathrow, maximum benefit for both the airport
advanced modelling techniques with proactively identify future problems services at Heathrow airport, who or any airport, and the Strategic ACM Derek Provan, Airside Director at and the passenger,” Provan added.
the ability to make sense of a huge or constraints, in order to put is the first customer for the new capability is designed to do just that. Heathrow Airport, said: “The better
WWW.AOA.ORG.UK THE AIRPORT OPERATOR SPRING 2015
88 99
For instance, the new tool has also programme of developments, ranging even the most constrained of airports,
enabled a complete revamp of the from small taxiway closures to large and when we consider the capacity
Runway Scheduling Limits process; building projects. Being able to constraints that exist elsewhere,
the speed of one of the three quantify the impact of these on the particularly in the Middle East and
simulation tools allows changes to day-to-day operation ahead of time Asia, this is an exciting prospect.
the schedule to be assessed within is hugely beneficial, to ensure that
seconds, rather than days and weeks, works are planned and carried out
as was the case in the past. This has in optimal order. Through Strategic
meant that potential improvements ACM it is straight-forward to review
to next season’s schedule can now be all future developments both
reviewed and implemented at several independently and together, in order
different times of the year, around the to guarantee minimal impact on the
IATA scheduling timeline, providing airside operation There are sure to be
benefit to the airport, airlines and more examples too of how the new
passengers alike. toolset is benefiting the airport over
the coming months.
IMPACT DEVELOPMENT
Another area that is set to benefit As a web based service, the Strategic
from the new capability is the ACM capability is something that
group responsible for the on-going can be integrated relatively easily
infrastructure improvements planned into any other airport around the
at the airfield. Like any major hub world. It has already been proven to
airport Heathrow has a long-term improve capacity management at
ANALYTICAL SUPPORT question they’re trying to answer. AIRSPACE CHANGES
Analytical support from NATS Once completed, the system For example, as different airspace
Analytics’ simulation and data will present a series of outputs changes are introduced in the
experts is also a fundamental showing the results from their future, the affect that they will have
part of the capability, working requested simulation, for example on the airfield can be accurately
collaboratively with Heathrow in airfield delays, which they can then modelled and understood. Similarly,
order to provide additional context compare to any other previously run modifications to the taxiway or stand
or exploration where required. simulation saved in the simulation infrastructure – like the opening of
This has been provided as part library. Depending on the detail of Terminal 2 in 2014 – can be simulated
of the Strategic ACM contract the simulation they’ve run – and in order to quantify the likely affect
with Heathrow, enabling them to within Strategic ACM there are three to the ground operation. And as
utilise the wealth of knowledge different tools available – different future schedules become available,
and expertise within NATS, on performance metrics will be output they too can be quickly analysed in a
top of the toolset itself. As well as displaying the results appropriate for consistent and comparable manner,
providing an on-going framework each analysis. so that an optimal version can be
for knowledge sharing with the agreed by all stakeholders.
airport, it has also resulted in more “The tool is web based which helps
targeted capacity and performance make it future proof” said Jon Derek Provan commented: “Whilst
monitoring activities with a variety Proudlove. “As the challenges faced the toolset has only been available
of stakeholders at the airfield. by the airport change over time, for a few months, it has already
so can the analytical components, provided significant benefit to the
Once logged n to the Strategic ensuring that the focus is always on airport. Value from the new analytical
ACM platform, a user can run a new the relevant questions being asked capability has already been realised in
simulation, by making a series of at the time.” several different areas, as well
choices about what they want to as the new long haul slots for
analyse, based upon the specific Vietnam Airlines.”
WWW.AOA.ORG.UK THE AIRPORT OPERATOR SPRING 2015
88 99
For instance, the new tool has also programme of developments, ranging even the most constrained of airports,
enabled a complete revamp of the from small taxiway closures to large and when we consider the capacity
Runway Scheduling Limits process; building projects. Being able to constraints that exist elsewhere,
the speed of one of the three quantify the impact of these on the particularly in the Middle East and
simulation tools allows changes to day-to-day operation ahead of time Asia, this is an exciting prospect.
the schedule to be assessed within is hugely beneficial, to ensure that
seconds, rather than days and weeks, works are planned and carried out
as was the case in the past. This has in optimal order. Through Strategic
meant that potential improvements ACM it is straight-forward to review
to next season’s schedule can now be all future developments both
reviewed and implemented at several independently and together, in order
different times of the year, around the to guarantee minimal impact on the
IATA scheduling timeline, providing airside operation There are sure to be
benefit to the airport, airlines and more examples too of how the new
passengers alike. toolset is benefiting the airport over
the coming months.
IMPACT DEVELOPMENT
Another area that is set to benefit As a web based service, the Strategic
from the new capability is the ACM capability is something that
group responsible for the on-going can be integrated relatively easily
infrastructure improvements planned into any other airport around the
at the airfield. Like any major hub world. It has already been proven to
airport Heathrow has a long-term improve capacity management at
ANALYTICAL SUPPORT question they’re trying to answer. AIRSPACE CHANGES
Analytical support from NATS Once completed, the system For example, as different airspace
Analytics’ simulation and data will present a series of outputs changes are introduced in the
experts is also a fundamental showing the results from their future, the affect that they will have
part of the capability, working requested simulation, for example on the airfield can be accurately
collaboratively with Heathrow in airfield delays, which they can then modelled and understood. Similarly,
order to provide additional context compare to any other previously run modifications to the taxiway or stand
or exploration where required. simulation saved in the simulation infrastructure – like the opening of
This has been provided as part library. Depending on the detail of Terminal 2 in 2014 – can be simulated
of the Strategic ACM contract the simulation they’ve run – and in order to quantify the likely affect
with Heathrow, enabling them to within Strategic ACM there are three to the ground operation. And as
utilise the wealth of knowledge different tools available – different future schedules become available,
and expertise within NATS, on performance metrics will be output they too can be quickly analysed in a
top of the toolset itself. As well as displaying the results appropriate for consistent and comparable manner,
providing an on-going framework each analysis. so that an optimal version can be
for knowledge sharing with the agreed by all stakeholders.
airport, it has also resulted in more “The tool is web based which helps
targeted capacity and performance make it future proof” said Jon Derek Provan commented: “Whilst
monitoring activities with a variety Proudlove. “As the challenges faced the toolset has only been available
of stakeholders at the airfield. by the airport change over time, for a few months, it has already
so can the analytical components, provided significant benefit to the
Once logged n to the Strategic ensuring that the focus is always on airport. Value from the new analytical
ACM platform, a user can run a new the relevant questions being asked capability has already been realised in
simulation, by making a series of at the time.” several different areas, as well
choices about what they want to as the new long haul slots for
analyse, based upon the specific Vietnam Airlines.”
WWW.AOA.ORG.UK THE AIRPORT OPERATOR SPRING 2015
10 11
SIGHT RESTORING
FLYING EYE HOSPITAL
RECEIVES AWARD
AOA charity partners Orbis have The teaching facility on board the Orbis Flying Eye Hospital Medical five operations therefore THREE TOP PRIZES FOR CHARITY
gained accreditation for their DC-10 features an operating theatre, Director, Dr Ahmed Gomaa said: restoring sight and hope RAFFLE AT AOA DINNER
flying eye hospital from the American lecture theatre and pre and post-op “Earning the AAAASFI accreditation to thousands of people.
Association for Accreditation of spaces. To earn its accreditation the means we are providing patients
Every year, the AOA supports Orbis by Darren Caplan, chief executive of the
Ambulatory Surgery Facilities FEH passed inspection of hundreds of around the world with the best Since its maiden programme in
holding a raffle at its Annual Dinner. Orbis AOA said: “This year for the first time
(AAAASFI). This prestigious award is important criteria concerning patient care possible in line with 1982, the Flying Eye Hospital has
continues to run a Flying Eye Hospital the AOA has not one, but three fantastic
the result of the charity’s dedication safety. This is the same criteria used international standards.” visited 92 countries and helped
which carries out operations for blind prizes, to raise funds for this deserving
to providing world class eye services to evaluate first class outpatient Orbis to train over 325,000 medical
peoples in a number of developing countries cause. Attendees to the AOA Dinner are
in the field of ophthalmology facilities in the United States and For Orbis, there is no shortage of professionals and change the lives
around the world and the charity relies on asked to dig deep to support Orbis’s work
throughout the developing world. across the world. people to help. More than 285 million of millions of people worldwide.
fundraising to enable its operations. At this – and we wish you good luck in the
people around the world are visually www.orbis.org.uk
year’s dinner the prizes are: raffle draw!
The Orbis Flying Eye Hospital AAAASFI President, Dr Ronald impaired with 80% suffering from a
(FEH) is a unique combination of Iverson, said: “The decision by Orbis preventable or curable condition. It’s To find out more contact:
• British Airways, 2 x Club Class We of course thank British Airways,
ophthalmic, teaching and aviation, to pursue accreditation cannot be estimated that 90% of this figure live Jaymie Duke via
tickets, anywhere on the network Emirates and Virgin Atlantic for their
which provides training to doctors overstated. It speaks volumes about in developing countries with limited [email protected]
• Emirates, 2 x Business Class tickets tremendous generosity in donating these
and nurses across the world in areas the organisation’s commitment access to health care.
to Dubai prizes. It really is appreciated by both
of need. By improving skills, Orbis to medical and clinical excellence
• Virgin Atlantic, 2 x APD-paid Orbis and the AOA.”
can enable local eye care teams to on board. This is an important AOA has donated £76,000 since 2006.
tickets to New York
reach more people struggling with achievement for the Orbis Flying Eye This money could buy the equivalent
preventable blinding conditions within Hospital and AAAASFI is pleased of 1,900 cataract kits in Zambia, just
in their community. to endorse Orbis’s performance in one of the countries in which Orbis If you can’t attend the AOA Dinner but would like to donate to Orbis please
patient safety and quality.” operates. Each of these can be used for contact Patricia Page at [email protected] or 020 7799 3171
WWW.AOA.ORG.UK THE AIRPORT OPERATOR SPRING 2015