INVITATION TO NEGOTIATE TEMPORARY LABOR SERVICES (ITN# 1602JCSA) PROPOSAL Submitted to: CALI JONES Purchasing Department University of Central Florida 12479 Research Parkway, Bldg. 600 Orlando, FL 32826 Submitted by: 1100 H Street, N.W. Suite 450, Washington DC 20005 202.241.0167 (O)| 866.733.4974 (F) Email: [email protected] DUE DATE: SEPTEMBER 22, 2016 | 02:00 PM (EST) ITN# 1602JCSA CONTENTS COVER LETTER ................................................................................................................... 3 A. EXPERIENCE AND QUALIFICATIONS OF PROPOSER ....................................................... 4 A.1 - Qualifications to Serve .............................................................................................................. 4 A.2 - Brief History of vTech ............................................................................................................... 6 A.3 - Business Information ................................................................................................................ 8 A.4 - Financial Information ................................................................................................................ 9 A.5 - Similar Accounts ..................................................................................................................... 17 B. PROJECT STAFF QUALIFICATIONS/EXPERIENCE ............................................................. 22 C. OVERALL RESPONSIVENESS OF PROPOSAL ................................................................... 30 C.1 - vTech’s Capacity ..................................................................................................................... 30 C.2 - How Urgent Requests are Handled? ........................................................................................ 36 C.3 - Background Check Process ...................................................................................................... 37 C.4 - Process of Vetting Employees ................................................................................................. 38 C.5 - vTech’s Fill Percentage and Lead Time ..................................................................................... 40 ACKNOWLEDGEMENT FORM ............................................................................................ 41 APPENDIX I - V .................................................................................................................. 43 ACKNOWLEDGEMENT TO AMMENDMENT ....................................................................... 53 Proposal | Temporary Labor Services 2 ITN# 1602JCSA COVER LETTER To, Cali Jones Purchasing Department University of Central Florida 12479 Research Parkway, Bldg. 600 Orlando, FL 32826 Subject: “ITN# 1602JCSA - Temporary Labor Services" vTech Solution Inc. (vTech) is pleased to provide a response to “ITN# 1602JCSA - Temporary Labor Services” Invitation to Negotiate. Our proposal submission includes all the required information as instructed in ITN document. This response is based on information in ITN and its addendums. vTech specializes in providing Staff Augmentation services. With over a decade of experience in Staff Augmentation services, vTech supports 50+ federal & state government agencies. A small, minority and women owned company; Established in 2006 by a group of highly qualified professionals, headquartered in Washington DC and have strong presence nationwide. Currently, we have 180+ employees engaged on various staffing projects for federal & state government clients. The undersigned confirms that, we have an ACTIVE registration with the Florida Department of State, Division of Corporations, do not have any exceptions to the requirements and agrees all the terms & conditions of the ITN and offer may, at the organization's option, be made applicable in any contract issued as a result of this solicitation. The following are the offeror details and contact details of the executive who has the authority to contract with the organization. Company Name : vTech Solution Inc Point of Contact : Haresh Vataliya, Director (Client Relationship) Company Address : 1100 H street, N.W. Suite 450, Washington DC 20005 FEIN : 20-4271088 Phone : 202.241.0167 Fax : 866.733.4974 E-mail : [email protected] Website : www.vtechsolution.com We are firmly committed to provide University of Central Florida (UCF) with quality resources and perform the work as required or requested by the UCF within the stipulated time period, if awarded with the contract. Sincerely, Haresh Vataliya Director, vTech Solution Inc. Proposal | Temporary Labor Services 3 ITN# 1602JCSA A. EXPERIENCE AND QUALIFICATIONS OF PROPOSER A.1 - Qualifications to Serve We understand that the UCF intends to select firm(s) that shall provide temporary labor services in numerous categories including, but not limited to, administrative, accounting, training, support staff, information technology, professionals, light industrial, technical, skilled trades, and general maintenance. In response to the requirements of this ITN, we are interested in providing the UCF with resources for the administrative, accounting, training, support staff, information technology, professionals and technical categories. vTech feels that it is capable and has all the qualifications needed to provide temporary labor services to the UCF. vTech had performed similar tasks as requested under the scope of this ITN. vTech possess a decade temporary staffing experience. We are a small, women and minority owned company. Established in 2006 by a group of highly qualified professionals, headquartered in Washington DC and have strong presence nationwide. Currently, we have 180+ employees engaged on various staffing projects for federal & state government clients. With stretch of extensive experience and built on a foundation of integrity, vTech endeavours to overcome the challenges and opportunities confronting private and government sectors by incorporating known latest solutions with industry best practices. vTech therefore helps organizations to embrace a leadership model that will focus both on process and people. We facilitate efficient & effective team resourcing and team built - ups realigning the organization’s purpose, mission, process, and systems, with the needs of its most important asset - its people. vTech’s consultants on average have about 6-10 years of overall industry experience, with at least 2-5 years of hands on experience working on various assignments with government agencies. Not only are our resources at vTech technically qualified and much superior to resources available in the market today but also our costs are significantly lower than the average provider of similar services. Apart from this, our team have strong policies for confidentiality and information security, labor wages and various certificates. Our team is fully aware and comply with all applicable laws, regulations, policies, standards and guidelines affecting information technology projects. We adhere to and remain abreast of current, new, and revised laws, regulations, policies, standards and guidelines affecting project execution. Proposal | Temporary Labor Services 4 ITN# 1602JCSA vTech’s Key Differentiators Creative and consultative approach We pride our self as the creative problem solvers for our client’s business problems by providing various solutions that are tailor made for the situations and are effective to the maximum extend. Our consultants are experienced and seasoned having in-depth knowledge of various domains and industries, but what makes us unique is our dedicated account manager for each client approach that ensures your organization is handled by professionals that has complete knowledge about your organization. We take great efforts to understand clients' needs and add personal touch on every phase of project or service. High Quality Customer Service We believe in providing services without compromising on quality. At vTech we stand up and take responsibility and are willing to go extra miles to provide high quality services. Through our internal Quality Assurance & Compliance Teams, we go to extensive lengths to ensure we provide you the most accurate and high-quality services because we believe in mutual growth and long-term relations. Value Added Services Our innovative and efficient solutions services give a competitive edge to our clients with unique market position. Services such as cloud assessment, optimized infrastructure support, and security solution prepare our client for next information security challenge. Optimized cost With IT budgets tightening, costs become increasingly important criteria influencing critical IT projects. We are cost effective and provide unmatchable services at extremely competitive prices. We also have highly competent market research team, who continuously keep our list of hourly rate updated. Prompt delivery Timely delivery of the service is one of our utmost concerns here at vTech. We take great care to deliver right services in nick of time. We have professionals that give special attention to each client and have dedicated resources working on to give immediate response and quick turnaround. Team Experience Our Team has a combined total industry experience of more than 25 years. Over the period, we have built a unique expertise that is shared by all of our employees and associates. We have strong sourcing teams with expertise in resourcing and placement for Commercial and Government Sector. Past Experience We have experience with multiple sectors which includes but not limited to Higher Education Institutions (University Of Massachusetts, University Of Massachusetts, Medical School (Worcester Campus), DC Public School, Arizona State University etc.), Public Sector (State of Maine, District of Columbia Government, State of Arizona, State of Iowa, State of Virginia, State of North Carolina etc.) and Complex Organizations (Department of Navy, Department of Defense, US Army and Virginia Housing Development Authority etc.). Proposal | Temporary Labor Services 5 ITN# 1602JCSA A.2 - Brief History of vTech vTech Solution Inc. is a small, women-owned, and minority-owned Business, headquartered in Washington, D.C. vTech, was incorporated in January, 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech was the brainchild of Haresh Vataliya and Kapil Patel, both of whom now serve as the Directors of the company. vTech was established a decade ago, based on market survey at the time, as an organization that would assist corporations and government clients on the IT Consulting and Staffing platform. Initially hired as an Administrative Assistant in the year 2009, Anisha Vataliya eventually took over the role of Director of Operations and became the majority stockholder of the company in the year 2014. Anisha and Haresh oversee the day-to-day operations of the company, while Kapil reviews the business and its financial structure from time to time and offers his guidance and expertise when required. In addition, Anisha also oversees the financial operations of the firm and ensures efficient coordination with accounting and/or human resources transactions of the company. vTech has experienced constant and tremendous growth over the past several years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, Network Security Services and Cloud Computing Services in order to provide complete IT Managed Service offerings. This success can be attributed to the strong directorship demonstrated by the three pillars of the company, Anisha, Haresh and Kapil. vTech’s senior leadership has over twenty years of experience in IT physical and logical infrastructure design, cyber-security best practices, cloud technology, Federal Information Security Management Act (FISMA) compliance, and Federal Risk and Authorization Management Program (FedRAMP) governance. vTech’s team of subject matter experts (SMEs) has Project Management Professional (PMP), Microsoft Certified Professional (MCP), Certified Information Systems Security Professional (CISSP), Microsoft Private Cloud and other highly respectable certifications. Drawing on the company’s all-embracing experience and built on a foundation of integrity, vTech’s constant endeavour is to overcome challenges confronting private and government sectors by introducing them to latest IT solutions, which are complete with industry best practices. With this motto in mind, vTech helps organizations embrace a leadership model that focuses not only on IT systems but also in the true value of people. Throughout its history, vTech has expanded its offerings and capitalized on evolving Information Technology trends and technologies to benefit its clients. The company pioneered in IT Staffing and Consulting services over the past decade. Expanding its horizons by the day, vTech now has its presence, in the form of deploying its services, in almost two dozen states across the nation. vTech, also, invested its resources in the successful deployment of cloud solution services and network security solutions and is continuing to do so. Currently, vTech is one of the nation’s fastest growing private companies and has been ranked by INC. 5000 as the 13th fastest growing company in the District of Columbia with a 371% growth between the years 2012 and 2015. Proposal | Temporary Labor Services 6 ITN# 1602JCSA Organizational Chart Below mentioned is our organizational chart: Green coloured connectors depict the major hierarchy/flow of this contract. Managing Director UCF Director Director (Client (Operations) -Relationship) Key Business Presales Account Development Manager Manager Manager HR & Administration Recruiting Manager Head (Internal) UCF Technical Executive supervising Staffing HR Experts Search Negotiators manager Recruiter Specialist Proposal | Temporary Labor Services 7 ITN# 1602JCSA A.3 - Business Information Company Name : vTech Solution Inc Headquarter Address : 1025 Connecticut Ave. NW, Suite 511 Washington, DC 20036 FEI# : 20-4271088 Years in Business : 10 Years Socio-Economic Status : Small, Minority and Women owned business Financial Strength & Capability: With current annual revenue exceeding $3.8 Million, vTech has experienced consistent Y-O-Y growth with its strong emphasis on quickly applying new and emerging technology and platforms in its implementations. The company is financially strong and sound, well- funded, owns company office in Washington DC and having direct & remote support services in various regions of US sub-continent to deliver and implement projects on time. Below mentioned chart shows our revenue generation of last 4 years. 4 3.5 3 2.5 2 1.5 3.8 Revenue (In million) 2.9 1 1.5 1.8 0.5 0 2012 2013 2014 2015 2015 Inc. 5000 Honors: We are listed in Inc. 5000 listing for the fastest growing companies in USA; Ranked 1142 nationally and ranked 11th fastest growing company for government services in District of Columbia with a growth rate 371% in last 3 years. 2016 Inc. 5000 Honors: We are listed in Inc. 5000 listing for the fastest growing companies in USA; Ranked 1053 nationally and ranked 13th fastest growing company for government services in District of Columbia with a growth rate 371% in last 3 years. Proposal | Temporary Labor Services 8 ITN# 1602JCSA A.4 - Financial Information Balance sheet - 2015 Proposal | Temporary Labor Services 9 ITN# 1602JCSA Proposal | Temporary Labor Services 10
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