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KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY, KUMASI COLLEGE OF ARCHITECTURE AND PLANNING DEPARTMENT OF BUILDING TECHNOLOGY TOPIC: EFFECTS OF DELAYED PAYMENT ON PROJECTS AND STAKEHOLDERS A CASE STUDY OF KETA MUNICIPAL ASSEMBLY BY: TEKU AARON YAO NOVEMBER, 2014 EFFECTS OF DELAYED PAYMENT ON PROJECTS AND STAKEHOLDERS A CASE STUDY OF KETA MUNICIPAL ASSEMBLY By: Aaron Yao Teku BSc. (Hons.) A Thesis submitted to the Department of Building Technology, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirement for the degree of MASTER OF SCIENCE Construction Management September, 2014 DECLARATION I hereby declare that this submission is my own work towards the Master of Science Degree and that, to the best of my knowledge, it contains no material previously published by another person nor material which has been accepted for the award of any other Degree of the University, except where due acknowledgement has been made in the text. Teku Aaron Yao (PG9128713) …………...………… ……………………… (Candidate) Signature Date Certified by: Mr. Joe K. Hackman ………………….… …………………… (Supervisor) Signature Date Certified by: Prof. Joshua Ayarkwa …………………… ……………………… (Head of Department) Signature Date ii ABSTRACT Delay payment is endemic in the construction industry and needs to be explicitly recognized as this problem recurs from project after project. Its’ alarming rate may go out of hand if measures are not put in place to curtail it. The researcher researched into the causes and effects of delayed payment on project and stakeholders. The objectives of the study are to identify the underlying causes of delayed payment that are characterized with the Keta Sea Defence and Resettlement Housing Units, establish the effects on projects and stakeholders and to determine effective solutions to mitigate these effects. The target groups of respondents were contractors with D1K1, D2K2 and D3K3 classifications, Keta Municipal Assembly and the direct project beneficiaries. The study was limited to Keta Sea Defense Resettlement Housing Unit projects at Adzido, Vodza and Kedzi. A deductive methodological approach was adopted for the study using literature review and surveys. Questionnaires and personal interviews techniques were used to collect data. Results from this study were analyzed using Statistical Package for Social Science (SPSS 11.0). Findings reveal that the main causes of delays are; poor financial arrangement by the clients, improper planning of projects, poor contractual relationship between parties, bureaucracy, political influence and delay in submission of claims by contractors. On the other hand, cost overrun, time overrun, total abandonment of projects and poor quality of work are effects on contractors, clients and projects. It was also revealed that, the ripple effects on projects beneficiaries (end users) includes; decline in economic activities of the people, poor living condition, insufficient accommodation readily available, denied of early use of project, fast spread of disease among households which claims lives and poor iii health conditions. It was recommended that, since direct beneficiaries of projects will continue to suffer the consequences of delayed payment in various ways and degrees, clients’ financial capacity and credit rating be made transparent to facilitate contractors to assess the employers' ability to pay for projects, projects should be well planned and must not be politicized. Conditions of contracts must be modified and balanced. Risk should be allocated evenly to all parties involved and be enforced. KEYWORDS: Delayed Payment, Causes of Delayed Payment, Effects of Delayed Payment iv TABLE OF CONTENTS Declaration …………………………………………………..……………………...…… ii Abstract …………………………………………………………………………...…….. iii Table of Contents …..……………………………………………………………..……... v List of Tables ………...………………………………………………………………...... x Dedication …….……………………………………………………………………….... xi Acknowledgement ………………………………………………………………..……. xii CHAPTER ONE - INTRODUCTION 1.1 Background to the Study …………………………………………………………..… 1 1.2 Statement of the Problem ………………………………………………………….... 2 1.3 Research Questions …………………….…………………………………………..... 3 1.4 Aim and Objectives of the Study .………………………………………………...…. 3 1.5 Significance of the Study ..………………………...………………………………… 4 1.6 Scope of the Study ….. ……………………………………………………………… 4 1.7 Methodology ………………………………………………………………………… 5 1.7.1 Structured Interviews …………………………………………………………...…. 5 1.7.2 Internet Sources …………………………………………………………...………. 5 1.7.3 Library Search …………………………………………………………...………… 5 1.7.4 Questionnaires, Surveys and Checklist ……………………………………………. 6 1.7.5 Observations …………………………………………….………………………… 6 1.7.6 Sampling …………………………………………………………………...……… 6 1.8 Structure of Report ……………………………………………………………..……. 6 v CHAPTER TWO – LITERATURE REVIEW 1.0 Literature Review …………….…...…………………………………………………. 7 2.1 Introduction .……………...….………………………………………………………. 7 2.2 The Construction Industry .……………….....………………………………………. 7 2.2 Major Distinction between the Construction Industry and other Industries ....…….... 8 2.2.1 Size …...…………...………………………………………………………….……. 8 2.2.2 Processes …...………..…………………………………………………………..… 8 2.2.3 Scope ……...……...………...……………………………………..………….….… 8 2.2.4 Limitations ………………………………………………………………………… 8 2.2.5 Product …………………………………………………………………….………. 8 2.3.1 What is Payment …………………………..…………..………..………..……...… 9 2.3.2 Types of Payment ………………………...……………………….....……………. 9 2.3.3 Periodic Schedule during Contract Period ……...………….……….…………..… 9 2.3.4 Phase Payment …………………………………………………………...………. 10 2.3.5 Advance Payment ………………………………………….………………….…. 11 2.4.1 Delayed Payment ………..……………………………………………………….. 11 2.5.1 Identifying Factors Causing Delayed Payment …...……………………………… 15 2.6.1 Effect of Delayed Payment in the Construction Industry ..……………..………... 18 2.6.2 Time Overrun …………………………………………………...………….…….. 20 2.6.3 Cost Overrun …………………………………………………….……………….. 21 2.6.4 Dispute ………………………………..………………………………….………. 21 2.6.5 Arbitration ……………….………………………………………………….……. 21 2.6.6 Litigation …………………………………………………………………………. 22 vi 2.6.7 Total Abandonment ……...……………………………………………….……… 22 2.7.1 Cash Flow in Construction Project ……………………………………………… 24 2.8.1 Potential Solution of Delayed Payment ……………………………………….… 25 CHAPTER THREE – RESEARCH METHODOLOGY 3.0 Research Methodology …………………………………………………………….. 29 3.1 Introduction ………………………………………………………………………… 29 3.2 Approach and Survey Description ………………………………………………..... 30 3.2.1 The research Process …………………………………………………..…………. 31 3.2.2 Research Design ………………………………………………………….………. 31 3.3.1 Determination of Sample Size …………….……………………………………... 33 3.3.2 Sample Size …………………………………………………………………......... 33 3.3.2 Questionnaires Distribution ………………………………………………...……. 34 3.3.3 Analysis of Result ……………………………………………………………...… 34 3.4 Data Processing, Analysis and Analytical Tools …………………………………... 35 3.4.1 Method of Data Analysis ………………………………………………………… 35 3.4.2 Relative Importance Index …………………………………………………...…... 35 3.4.3 Respondents Profile ……………………………………………………..……….. 36 CHAPTER FOUR – DATA ANALYSIS AND DISCUSSION 4.0 Data Presentation, Analysis and Discussion …………………………………..…… 37 4.1 Introduction ………………………………………………………………………… 37 4.2.1 Sources of Funding …...…………………...……………………………………... 37 4.2.2 Respondents’ Background and Experience with Delayed Payment .…………….. 37 4.3 Respondents Ranking of Causes of Delayed Payment ...……………………..……. 39 vii 4.4.1 Effects of Delayed Payment on Employer …………….…………………..……... 39 4.4.2 Delay in Contract Completion by Contractor .…………………………………… 40 4.4.3 Delay in having the expected benefit of property ……………………………..…. 40 4.5 Effects of delayed payment on Consultant ………………………………..…..…… 40 4.6.1 Effect s of delayed payment on Contractors .………………………...……..……. 41 4.6.2 Borrowing from Financial Institutions…………………………………………..... 42 4.6.3 Cash Flow Forecast Problems ………………………………………..…………... 42 4.6.4 Cost Overrun …………………………………………………………….….……. 42 4.6.5 Contractors’ Image Tarnished …………………………………….……………… 43 4.6.6 Temporal Suspension of Work …………………………………………..….…… 43 4.6.7 Bankruptcy or Liquidation …………………………………..…………………… 44 4.7.1 Various Effects of Delayed Payment on Projects .…………………...………..…. 44 4.8.1 Effects of Delayed Payment on Stakeholders (Beneficiaries) …………...…… 44 4.8.2. Decline in economic Activities …………………………………………….……. 45 4.8.3 Poor Living Conditions …………………...……………………………………… 45 4.8.4. Insufficient Accommodation Readily Available …...…………………………… 46 4.8.5 Denied of Early use of the Facility ……………………………………….……… 46 4.8.6 Reduction in Performance of Students ……………………………………..……. 47 4.8.7 Fast Spread of diseases among households .………………………………...…… 47 4.8.7 High Maintenance cost due to Poor Quality Work ………………………….…… 47 4.9 Effective Solutions to Mitigate the effects of Delayed Payment on Projects and Stakeholders ………………………………………………………….………………… 48 4.9.1 Regular Periodic Payment ……………………………………………………...… 49 viii 4.9.2 Interest on Default Payment ……………………………………………………… 50 4.9.3 Time Frame for Payment ………………………………………………………… 50 4.9.4 Working within Stipulated budget …………………………………………..…… 51 CHAPTER FIVE – CONCLUSION AND RECOMMENDATION 5.0 Summary of Findings, Conclusion and Recommendations ………..………………. 52 5.1 Overview ……………………………………………………………………..…….. 52 5.2 Summary of Findings ………………………………………………………………. 52 5.3 Conclusion ……………………...………………………………………………….. 53 5.4 Recommendations ………………………………………………………….………. 55 5.5 Further Study ………………………………………………………………...…….. 55 REFERENCES ………………...………………………………………………………. 57 APPENDICES …………………………………………………………………….…… 60 APPENDIX A …………………………………………………………………….……. 60 Questionnaires ………………………………………………………………………….. 60 ix

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Delay payment is endemic in the construction industry and needs to be explicitly recognized as this Keta Municipal Assembly and the direct project beneficiaries. The study was limited to .. works, owner furnished items, difference in the interpretation of plans and specifications, unfulfilled duti
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