BOSSSTTOONN DIPUIBBLNIICC LLIIBBRRAARRYY | | GOVERNMENTT RECeNED DEPARTMENT| | JAN 28 002 | Metro-Boston Pibeary Reo and Boston Public Library Technology Plan 2001-2004 (sal | ~Authorized signature Ws i/e/ ; ae ee, en ie y Date mo "ee f hy Roe * ‘ ‘a é i: % aa ; 1 } Gr ! fi { \ jo r Lu] i if 4 } - 1 La | im | ‘ae 1 is roe a | 4 ball See! A Technology Plan Metro-Boston Library Network Boston Public Library Vision Background Methodology and Approach Approach Plan Review and Key Implementation Steps Critical Success Factors Key Implementation Steps Evaluation Strategy Reporting Implementation and Process Strategy Adjustments Comprehensive Evaluation Goals / Work Plan Goals for Interagency Cooperation Goals for Public Services SOOO1oOCSNNN)NreS SaN nn n Goals for Collection Development Goals for Human Resources Development Goals for Facilities and Equipment Goals for Administrative and Support Services Goals for Community Relations Attachments Al. Budget A2. Equipment Inventory A3. 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These skills are dependent upon access to and the productive use of information. While libraries of the future may be configured in dramatically different ways, the traditional roles that libraries and librarians have played will continue to be needed and even strengthened. To that end, we make the following assumptions upon which our goals and objectives are based: Librarians will continue to collect, organize, and make available the intellectual and artistic record of the human race. They will continue to be educators and mediators between the creators and the consumers of information. Information is essential to the progress, happiness and full potential of all people; as such, Libraries are a community resource. Libraries enrich the lives of people by providing the information and resources for learning and pleasure, and empower citizens with knowledge, thereby strengthening the foundations of democracy. Libraries are an essential public service, and it is the responsibility of government to adequately and appropriately fund them in order to meet the needs of a changing, growing population. Because the Library is an essential public service, we believe that Libraries should be available and free of charge to all citizens. The Library exists for its customers. In order to promote literacy and reading, books, and lifelong learning, the Library needs to expand and improve its programs and services. Applicable Library technologies promote efficiency and effectiveness in the delivery of Library services to the public, and increase Library use by the disabled. Electronic access to information will become increasingly important. The primary means of locating information will eventually shift from print to electronic. Incorporating the best and most professional of business practices enables the Library to improve its performance, heighten its accountability, and evaluate its effectiveness in meeting the informational needs of its clients. Functional, well designed, and well maintained facilities improve the delivery of Library services. he ee rl Ee Dy Orley ere ee © men Jjnielt oi alde =) Op besq vedT novcarrretai socibechucla’ —_ bites! vil totictae ele qui bast in ails seedT ol doe aieorns {is oy avavn 2 ot Ane~ay Wow ite 10 t Hugs OOo od var seni? ott sere va shitW arosteemcint }ooan avitovborg erly has: AN nboly oved exsimmitihns zetmdil tuchhesiod ienonibert sat ava treed hb ai toaverues gevrolhe! alt Sige ow ‘ean je7i) OT .bareuitaiioti2c neve ban babsana'nd os ii ‘hoesa wp env itootte Gee ainag awe Hs ' iziins btu; indjaslisini on) sidelisve ods bute Satta .! “— at Suri. 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Background The Metro Boston Library Network (MBLN) was conceived to help realize this vision of library service by the cooperative application and implementation of technology. MBLN is one of ten automated resource sharing networks in Massachusetts. These are fostered and partially supported by the Massachusetts Board of Library Commissioners, although the bulk of financial resources come from member contributions. All of these networks facilitate the sharing of automation and technology resources, which in turn facilitates the sharing of collection, staff and electronic resources. MBLN covers not only the geographic confines of Boston, but also the cities of Chelsea and Malden. All of the public libraries of these cities, which incorporate 30 branch locations, as well as 25 Boston Public School libraries and the State Transportation Library, are served by the Metro Boston Library Network. As the details below indicate, MBLN seeks to improve its technology position in order to widen the membership served. MBLN is a service of the Boston Public Library. The Boston Public Library is not just the “owner” and operator of MBLN, but the chief consumer of services as well. As the chart below indicates, BPL has the greatest number of workstations operating on the system and supports the greatest number of records and circulation transactions. 2 esi diese) cone a oan na ne a te arco VTi ecko ot ret “orders hivintiya nen esixa U vidests Tale sidixefl bie svedveye baal sells Lit pleicf diondoedtew. saaubs ooensapo Daw, Heng oti fae of) ee ae iel + me een et A nn Blind eememlilli omit Yo neieee eet? oxiten atures bs 209 2hw |i d) ahewesi .y ea aia ') ro > BeF re4 JOM \solighost Fo nodes! oe bam HAUS) yop coger tei brs basted) a séedl 2isbuiibnteshh ab eaiisa sirete 3a AD Lianne To. te ot dtroiie. ernore ne) vidi) Vo Gnethan tau _ aay O git of spiog? wabwien seed! 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Therefore, this plan details much that is applicable to the entire network, and some that is specific to the Boston Public Library. This Technology Plan supports each member library’s goal of meeting the needs of its clientele and of the community as a whole. These technological needs encompass library operational efficiency, information on and access to library collections and physical resources, and the storage, retrieval and distribution of information to library users. Much of this Technology Plan is derived from a strategic planning process undertaken by the Boston Public Library. Other parts encompass the vision of network members as expressed through the network’s Policy Advisory Group. Methodology and Approach The first step in building an “enterprise-wide” system to manage information for the Metro Boston Library Network is developing a strategic plan that includes technology architecture and standards while at the same time incorporating a proven approach and sound methodology. The Network used three key technology initiatives to support and position the institution for the future. , Im plement IT Network-W ide Develop IT Organizational! Paryeo ct s Architecture Changes “DevelopI T Standards ‘Investigate Competency "Identify Technology Teams Overlaps “Develop Strategic Information Systems Plan “Investigate IT Cost ‘Identify Vendor Partner Allocations Opportunities "Provide Training for IT Staff "Identify Network Upgrade Requirements ¢ A chit at Saal A 4 Aes 0:5 Se Ce Dot eek. BsT e ay ms ri V’ i raga . Seal 7 bee yhelty. oft or teewin toiomy s eel sundel side. pelell eis en -zliptal i] 217. 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