Teaching Leadership and Organizational Behavior through Humor: Laughter as the Best Teacher

197 Pages·2012·0.878 MB·English

by  Joan Marques, Satinder Dhiman, Jerry Biberman (eds.)

TEACHING LEADERSHIP A ND O RGANIZATIONAL
BEHAVIOR THROUGH HUMOR
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Teaching Leadership and
Organizational Behavior
through Humor
Laughter as the Best Teacher
Edited by
Joan Marques, Satinder Dhiman , and
Jerry Biberman
TEACHING L EADERSHIP AND ORGANIZATIONAL BEHAVIOR THROUGH H UMOR

Copyright © Joan Marques, Satinder Dhiman, and Jerry Bibermen, 2012
Softcover reprint of the hardcover 1st edition 2012 978-1-137-02488-6
All rights reserved.
First published in 2012 by
PALGRAVE MACMILLAN®
in the United States— a division of St. Martin’s Press LLC,
175 Fifth Avenue, New York, NY 10010.
Where this book is distributed in the UK, Europe and the rest of the world,
this is by Palgrave Macmillan, a division of Macmillan Publishers Limited,
registered in England, company number 785998, of Houndmills,
Basingstoke, Hampshire RG21 6XS.
Palgrave Macmillan is the global academic imprint of the above companies
and has companies and representatives throughout the world.
Palgrave® and Macmillan® are registered trademarks in the United States,
the United Kingdom, Europe and other countries.
ISBN 978-1-349-43867-9 ISBN 978-1-137-02489-3 (eBook)
DOI 10.1057/9781137024893
Library of Congress Cataloging-in-Publication Data is available from the
Library of Congress.
A catalogue record of the book is available from the British Library.
Design by Newgen Imaging Systems (P) Ltd., Chennai, India.
First edition: December 2012
10 9 8 7 6 5 4 3 2 1
This book is a compilation of work-related humor stories in
chapter format, contributed by different educators who represent
a variety of disciplines and backgrounds. It should be noted that
each story reflects the views, experiences, or recollections of the
contributing author and not necessarily of the entire
contributing group or the editors.
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Contents
From the Editors x iii
A Note on Humor and Humorous Stories x vii
Part 1 The Corporate Workplace
Chapter 1 There Will Always Be Exceptions to the Rule 3
Joan Marques
Chapter 2 I Do Not Need the Footrest Anymore 5
Satinder Dhiman
Chapter 3 Where Are We Going? 7
Jerry Biberman
Chapter 4 Gorilla in Aisle Two 9
Robert S. Fleming
Chapter 5 Just Doing Our Job 1 3
Joan Marques
Chapter 6 And the Deaf Shall Hear 15
Edwina Pio and Isaac Pio
Chapter 7 Who’s in My Audience, and What Do They Need? 17
Edward Rockey
Chapter 8 Whose Chair Is It Anyway? 1 9
Edwina Pio and Isaac Pio
Chapter 9 Everyone Recognized the People
behind the Curtain 2 1
Edwina Pio and Isaac Pio
viii CONTENTS
Chapter 10 Making a Big Impression 25
Joan Marques
Chapter 11 Festive Decorations in the Neighborhood 27
Robert S. Fleming
Chapter 12 Client Retention with Dogged Determination 31
Tammra Furbee
Chapter 13 Feng Shui De-Clutter 3 5
Edwina Pio and Isaac Pio
Chapter 14 How Did We Decide That? 37
Jerry Biberman
Chapter 15 There’s No Substitute for an Alarm Clock 3 9
Robert S. Fleming
Chapter 16 A Swift Job 4 3
Joan Marques
Chapter 17 Compliment or Insult? 45
Jerry Biberman
Chapter 18 Stripping Down 4 7
Edwina Pio and Isaac Pio
Chapter 19 How’s That Bonus Working Out for You? 49
Robert S. Fleming
Chapter 20 I Bet You Used To! 53
Joan Marques
Chapter 21 No Monkeying Around 55
Edwina Pio and Isaac Pio
Chapter 22 Not the Assistants! 57
Joan Marques
Chapter 23 How Did I Miss the Meeting? 59
Jerry Biberman
Chapter 24 How Satisfied Can Your Customer Really Be? 61
Tammra Furbee
Chapter 25 Genie in a Bottle 65
Joan Marques
Chapter 26 Golf Ball or Gulf Ball 67
Jerry Biberman
CONTENTS ix
Chapter 27 The Golden Office . . . 6 9
Joan Marques
Chapter 28 Bad or Good? 7 3
Jerry Biberman
Chapter 29 This Is My Desk!!! 7 5
Joan Marques
Chapter 30 Thank You for Completing
Our Survey 77
Tammra Furbee
Chapter 31 The Swindling Free Rider’s Club 81
Joan Marques
Chapter 32 The Least Preferred Coworker 83
Joan Marques
Chapter 33 Heads Up 8 5
Michael Morris
Chapter 34 Three Is a Charm 8 7
Joan Marques
Part 2 The Academic Workplace
Chapter 35 Study Abroad 91
Jerry Biberman
Chapter 36 Which Tire? 93
Joan Marques
Chapter 37 Am I the Instructor? 95
Lorianne D. Mitchell
Chapter 38 What’s the Deal with That
Copy Machine? 9 7
Robert S. Fleming
Chapter 39 Introduction to Personality 1 01
Lorianne D. Mitchell
Chapter 40 No Pictures in This Book! 1 03
Edward H. Rockey
Chapter 41 Beware the Road to Abilene 1 05
Lorianne D. Mitchell