Copyright © 2013 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Objective of the Talent Demand-Supply Analysis The Talent Demand-Supply Analysis contributes to the larger vision of the National Skills Mission 2022 to make 567 million Indians employable. • The Talent Demand-Supply Analysis highlights qualitative and quantitative trends and insights to bridge the talent demand-supply requirements and impact policy, operational and decision making. • In this report, we analyse the trends and analyses on Supply and Demand within the IT-BPM industry. IT- BPM industry will have a downstream impact on all other sectors as it touches upon all realms in the Indian economy. Objectives of the Talent Demand-Supply Analysis Highlight trends and analytics on the demand side w.r.t. market trends, employment growth patterns and necessary quality Scope and analyse indicators the demand-supply ecosystem for the IT-BPM Industry Provide analysis of the supply side w.r.t. academic outcomes w.r.t. talent requirements- present and future Highlight issues and recommend necessary steps to bridge the talent demand-supply situation Outcome: The Talent Demand-Supply analysis will impact policy, operational and decision making Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 2 Approach and Methodology for Data Gathering A combination of Primary and Secondary sources was used for capturing qualitative and quantitative data for the Talent Demand-Supply report. Scan primary and Triangulate data Refresh data Identify the type of secondary sources and conduct periodically to data required for the of information to consistency checks ensure data analysis gather the relevant to validate the relevance and data gathered data accuracy Primary sources Secondary sources Governance • On-line survey • Research reports from: • Refresh secondary data • Subject Matter • MHRD annually / bi-annually as Experts(SME) • UGC desired in coordination Interviews with Talent Demand • AICTE and Supply side • Company websites • NASSCOM Research • Companies should Team refresh OS every 2-3 years Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 3 Approach and Methodology for Data Maintenance on WorkForce Market Information System (WFMIS) The dynamic nature of the IT-BPM Industry necessitates that this analysis be refreshed every year to track progress and ensure data relevance Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 4 Structure of the Talent Demand-Supply Analysis report Snapshot of Talent Demand-Supply Analysis report Executive • What is the IT-BPM Summary • What must happen to drive Industry? growth? • Where does the IT-BPM • How will it propel the Industry currently stand? IITT-BPM Industry’s growth? RRReeecccooommmmmmeeennn IIInnnddduuussstttrrryyy • Where is it headed to? • What are the policy changes dddaaatttiiiooonnnsss DDDaaassshhhbbboooaaarrrddd • Current and future skills required? base • Who needs to make it happen? • What is the current Talent TTaalleenntt • What is the talent demand Demand-Supply DDeemmaanndd ––– TTaalleenntt in the IT-BPM Industry? DDDeeemmmaaannnddd SSuuppppllyy mismatch? AAAnnnaaalllyyysssiiisss EEEcccooosssyyysssttteeemmm • Current and Projected • How many of the annual Requirement of Talent for graduate supply are TTaalleenntt Industry to support actually employable? Supply revenue growth Ecosystem • How Talent Supply (or the • Talent Base lack of it) may stunt • What is the available Talent supply in the IT-BPM • Where is the Demand for Industry growth? Industry Talent coming from? • Where is the Supply for Talent come from? • What are the learning outcomes achieved by the Talent Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 5 supply Chain ? Table of Contents OObbjjeeccttiivvee aanndd aannttiicciippaatteedd oouuttccoommeess ooff tthhee 1. Executive Summary SSttuuddyy//RReeppoorrtt GGrroowwtthh Trends for revenue, headcount and 2. IT-BPM Industry Dashboard hhiirriinngg GGlloobbaall Future Outlook 3. Employment and Talent GGrroowwtthh trends for Talent Supply Demand in IT-BPM Industry TTaalleenntt Demand-Supply Gap Situation KKeeyy Issues Identified 4. Talent Demand Ecosystem KKeeyy Recommendations 5. Talent Supply Ecosystem 6. Analysis of Supply Chain w.r.t. Academic outcomes AAppppeennddiixx AA:: SSttaattee PPrrooffiilleess 7.Talent Demand-Supply AAppppeennddiixx BB:: QQuuaalliittaattiivvee sskkiillll ggaappss bbyy ssuubb- Analysis sseeccttoorr AAppppeennddiixx CC::AAnnaallyyssiiss ooff TTaalleenntt DDeemmaanndd- 8. Recommendations SSuuppppllyy ggaappss bbyy RReeggiioonnss AAppppeennddiixx DD:: DDeeffiinniittiioonnss uusseedd iinn tthhee rreeppoorrtt 9. Appendix CCooppyyrriigghhtt ©© 22001133 AAcccceennttuurree.. AAllll rriigghhttss rreesseerrvveedd.. SSSooouuurrrccceee::: AAAcccccceeennntttuuurrreee RRReeessseeeaaarrrccchhh 66 Detailed Table of Contents (1/3) 1. Executive Summary- Slide 10 • Growth Trends for revenue, headcount and hiring • Global Future Outlook • Growth trends for Talent Supply • Talent Demand-Supply Gap Situation • Key Issues Identified • Key Recommendations 2. IT-BPM Industry Dashboard- Slide 32 • World IT-BPM Spend (2012) and Share of Indian IT Industry • Indian IT Industry – Trends and Future Outlook • Occupations in Demand – Present and Future • Skills in Demand – Present and Future • Generic Skill Gaps in IT Industry 3. Employment and Talent Demand in IT-BPM Industry- Slide 42 • Growth in Revenue and Employment • Forecasting For Employee Growth • Growth of Direct and Indirect Employment • Hiring in IT-BPM Industry – Part, Present and Future • Talent Demand and Preferred Courses Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 7 Detailed Table of Contents (2/3) 4. Talent Demand Ecosystem- Slide 50 • NASSCOM and Non-NASSCOM members • Types of companies and their contribution to revenue and people employed • Distribution of Employment among Companies • Employment by Customer/Market segment and Sub-sector • Hiring by Sub-sector • Gender Diversity • Demand Ecosystem 5. Talent Supply Ecosystem- Slide 59 • Where is the supply coming from • Types of Institutions • Enrolments at various level • Growth in GER in the Past • Growth in Talent Pool for the IT-BPM Industry • Talent Supply Trends – Levels, Streams, Gender and States 6. Analysis of Supply Chain w.r.t. Academic outcomes- Slide 84 • Summary of Academic Outcomes • Assessment Insights • Summary of analysis of curricula • Curricula Evaluation Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 8 Detailed Table of Contents (3/3) 6. Analysis of Supply Chain w.r.t. Academic outcomes(contd..) • Analysis of curricula w.r.t. academic outcomes using Bloom’s Taxonomy • Critical competencies for the IT-BPM Industry • Learning outcomes identified by NBA • Detailed note on Bloom’s Taxonomy of Learning Outcomes 7. Talent Demand-Supply Analysis- Slide 99 • Hiring and Talent Supply in IT-BPM Industry • Employable Talent Supply • Talent Demand-Supply Analysis- Entry level (0-2 yrs) • Talent Demand-Supply Analysis- Experienced level (>2 yrs) • Talent Demand-Supply Analysis by Region and State 8. Recommendations- Slide 115 9. Appendix- Slide 129 • Appendix A: State Profiles • Appendix B: Qualitative skill gaps by sub-sector • Appendix C:Analysis of Talent Demand-Supply gaps by Regions • Appendix D: Definitions used in the report Copyright © 2013 Accenture. All rights reserved. Source: Accenture Research 9 Contents Executive Summary — Growth Trends for revenue, headcount and hiring • Executive Summary — Global Future Outlook • Demand-Supply Ecosystem — Average age of the IT-BPM workforce in India • Analysis of Current and Future Demand and Supply of Talent — Growth trends for Talent Supply – Region-wise — Talent Demand-Supply Gap Situation – Sub-sector/Occupation wise — Employability Rates – Diversity — Key Issues Identified • Skill Gaps and Challenges — Key Recommendations • Recommendations CCooppyyrriigghhtt ©© 22001133 AAcccceennttuurree.. AAllll rriigghhttss rreesseerrvveedd.. Source: Accenture Research 1100
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