Advances in Human Factors/Ergonomics, 20B Symbiosis of Human and Artifact: Human and Social Aspects of Human-Computer Interaction Advances in Human Factors/Ergonomics Series Editor: Gavriel Salvendy, Purdue University, West Lafayette, IN 47907, U.S.A. Vol. 4 Engineering Physiology: Physiologic Bases of Human Factors/Ergonomics (K.H.E. Kroemer, H.J. Kroemer and K.E. Kroemer-Elbert) Vol. 5 Human Factors Testing and Evaluation (D. Meister) Vol. 6 Applications of Fuzzy Set Theory in Human Factors (W. Karwowski and A. Mital, Editors) Vol. 7 Human Reliability: Analysis, Prediction, and Prevention of Human Errors (K.S. Park) Vol. 8 Human Aspects of Occupational Vibration (D.E. Wasserman) Vol. 9 Human Factors Research: Methods and Applications for Architects and Interior Designers (J.E. Harrigan) Vol. 10A Social, Ergonomic and Stress Aspects of Workwith Computers (G. Salvendy, S.L. Sauter and J.J. Hurrell, Jr., Editors) Vol. 10B Cognitive Engineering in the Design of Human-Computer Interaction and Expert Systems (G. Salvendy, Editor) Vol. 11 Occupational Safety and Accident Prevention: Behavioral Strategies and Methods (C. G. Hoyos and B. Zimolong) Vol. 12A Work with Computers: Organizational, Management, Stress and Health Aspects (M.J. Smith and G. Salvendy, Editors) Vol. 12B Designing and Using Human-Computer Interface and Knowledge Based Systems (G. Salvendy and M.J. Smith, Editors) Vol. 13 Designing User Interfaces for International Use (J. Nielsen, Editor) Vol. 14 Human Factors in Product Design (W.H. Cushman and D.J. Rosenberg) Vol. 15 Workspace, Equipment and Tool Design (A. Mital and W. Karwowski, Editors) Vol. 16 Connective Networks in Ergonomics: General Methodological Consider- ations (E.A. Franus) Vol. 17 Psychology of Systems Design (D. Meister) Vol. 18A Human Aspects in Computing: Design and Use of Interactive Systems and Work with Terminals (H.-J. Bullinger, Editor) Vol. 18B Human Aspects in Computing: Design and Use of Interactive Systems and Information Management (H.-J. Bullinger, Editor) Vol. 19A Human-Computer Interaction: Applications and Case Studies (M.J. Smith andG. Salvendy, Editors) Vol. 19B Human-Computer Interaction: Software and Hardware Interfaces (G. Salvendy and M.J. Smith, Editors) Vol. 20A Symbiosis of Human and Artifact: Future Computing and Design of Human- Computer Interaction (Y. Anzai, K. Ogawa and H. Mori,Editors) Vol. 20B Symbiosis of Human and Artifact: Human and Social Aspects of Human- Computer Interaction (Y. Anzai, K. Ogawa and H. Mori, Editors) Advances in Human Factors/Ergonomics, 20B Symbiosis of Human and Artifact Human and Social Aspects of Human-Computer Interaction Proceedings of the Sixth International Conference on Human-Computer h~teraction, (HCI International '95), Tokyo, Japan, 9-14 July 1995, Volume 2 Edited by Yuichiro Anzai Department of Computer Science Keio University Yokohama, Japan Katsuhiko Ogawa Nippon Telephone and Telegram Tokyo, Japan Hirohiko Mori Musashi Institute of Technology Tokyo, Japan l[ ELSEVIER 1995 Amsterdam - Lausanne- New York- Oxford- Shannon - Tokyo ELSEVIER SCIENCE B.V. Sara Burgerhartstraat 25 P.O. Box 211, 1000 AE Amsterdam, The Netherlands ISSN 0921-2647 ISBN 0-444-81795 6 © 1995 Elsevier Science B.V. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher, Elsevier Science B.V., Copyright & Permissions Department, P.O. Box 521, 1000 AM Amsterdam, The Netherlands. Special regulations for readers in the U.S.A. - This publication has been registered with the Copyright Clearance Center Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923. Information can be obtained from the CCC about conditions under which photocopies of parts of this publication may be made in the U.S.A. All other copyright questions, including photocopying outside of the U.S.A., should be referred to the copyright owner, Elsevier Science B.V., unless otherwise specified. No responsibility is assumed by the publisher for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions or ideas contained in the material herein. This book is printed on acid-free paper. Printed in The Netherlands PREFACE This book presents the latest advances in the research of ergomomics, human factors and social aspects of work with computer systems. The 171 papers presented in this volume were selected from those submitted to the Sixth International Conference on Human-Computer Interaction (HCI International '95) held in Tokyo, 9-14 July 1995 with the support of a grant from the Commemorative Association for the Japan World Exposition (1970). A total of 1,298 individuals from 36 countries submitted their work for presentation at this first major international meeting on human-computer interaction held in Asia. Among the submit- tals, only those judged to be of high quality were accepted for presentation. The papers accepted for verbal presentation, totaling 354, present recent advances in human interaction with comput- ers and related machines in a variety of environments. The selected papers in the areas of future computing and system design in human-computer interaction are included in the accompanying Volume 1 entitled Symbiosis of Human and Arti- .fact: Future Computing and Design.for Human-Computer Interaction. We are grateful for the help of many organizations which made the congress successful, and would like to thank the following sponsors of the conference: Information Processing Society of Japan Institute for Electronics, Information and Communication Engineers Japan Ergonomics Research Society Public Health Research Center The Society for Instrument and Control Engineers and the following cooperating organizations: Architectural Institute of Japan Japan Association of Industrial Health Atomic Energy Society of Japan Japan Industrial Management Association Chinese Academy of Sciences Japan Institute of Office Automation Chinese Ergonomics Society Japan Management Association EEC-European Strategic Programme for Japan Society for Software Science and Research and Development in Information Technology Technology- ESPRIT Japan Society of Health Science Ergonomics Society of Taiwan Japanese Cognitive Science Society Finnish Institute of Occupational Health Japanese Society for Artificial Intelligence IEEE Systems, Man & Cybernetics Society Japanese Society for Science of Design IEEE Tokyo Section Korea Research Institute of Standards and Indian Society of Ergonomics Science Institute of Management Services (UK) National Institute for Occupational Safety & International Ergonomics Association Health (USA) vi National Institute for the Improvement of The Illuminating Engineering Institute of Working Conditions and Environment Japan (Thailand) The Institute of Electrical Engineers of Japan National Institute of Industrial Health (Japan) The Japan Society of Mechanical Engineers Society of Biomechanisms (Japan) The Japanese Association of Rehabilitation Software Psychology Society Medicine The Ergonomics Society of Korea The Society of Heating, Air Conditioning and Sanitary Engineers of Japan. We are most grateful to the following Board members for their fine contributions to the organi- zation of the conference: General Chair Advisory Committee Chair Y0shio Hayashi, Japan Kageyu Noro, Japan Vice Chair Organizing Committee Chair Hiroshi Tamura, Japan Takao Ohkubo, Japan Advisory Board Hideo Aiso, Japan Kazutaka Kogi, Japan Shun'ichi Amari, Japan Takao Shirasuna, Japan Takaya Endo, Japan Sadao Sugiyama, Japan Hal Hendrick, U.S.A. Yotaro Suzuki, Japan Atsunobu Ichikawa, Japan Kei Takeuchi, Japan Kazumoto linuma, Japan Thomas J. Triggs, Australia Hiroshi Kashiwagi, Japan Keiichi Tsukada, Japan Akinobu Kasami, Japan Masao Ueda, Japan Kakutaro Kitashiro, Japan Jiirgen E. Ziegler, Germany. We thank, in particular, the Program Committee members who made their best contributions to organizing the program: Ame Aar~is, Norway Hiroshi Hamada, Japan Munehira Akita, Japan Hiroshi Harashima, Japan Yuichiro Anzai, Japan (Chair) Susan Harker, U.K. Kazuo Aoki, Japan Martin Helander, Sweden Albert G. Arnold, The Netherlands Herbert Heuer, Germany Eiichi Bamba, Japan Michitaka Hirose, Japan Nigel Bevan, U.K. Erik Hollnagel, U.K. John M. Carroll, U.S.A. Ken Horii, Japan Yam San Chee, Singapore Tohru Ifukube, Japan Marvin J. Dainoff, U.S.A. Koichi Inoue, Japan Miwako Doi, Japan Kitti Intaranont, Thailand Wolfgang Dzida, Germany Hiroo Iwata, Japan Ray Eberts, U.S.A. Hiroyasu Kakuda, Japan Klaus-Peter F/ihnrich, Germany Katsuari Kamei, Japan Emiliano A. Francisco, The Philippines John Karat, U.S.A. vii Osamu Katai, Japan Olov Ostberg, Sweden Takashi Kato, Japan Peter G. Poison, U.S.A. Yosuke Kinoe, Japan Jens Rasmussen, Denmark Bengt Knave, Sweden Kazuo Saito, Japan Richard J. Koubek, U.S.A Susumu Saito, Japan Masaharu Kumashiro, Japan Steven L. Sauter, U.S.A Masaaki Kurosu, Japan Dominique L. Scapin, France Nahm Sik Lee, Korea Pentti Seppala, Finland Soon Yo Lee, Korea Thomas B. Sheridan, U.S.A. Xu Liancang, China Ben Shneiderman, U.S.A. Holger Luczak, Germany Michael J. Smith, U.S.A. Thomas L~iubli, Switzerland T.F.M. Stewart, U.K. Marilyn Mantei, Canada Yasuo Sudoh, Japan Marvin Minsky, U.S.A. Yuzuru Tanaka, Japan Naomi Miyake, Japan Yoh'ichi Tohkura, Japan Hirohiko Moil, Japan Kim J. Vicente, Canada Masaki Nakagawa, Japan Tomio Watanabe, Japan Jakob Nielsen, U.S.A. Runbai Wei, China Kazuhisa Niki, Japan Sakae Yamamoto, Japan Shogo Nishida, Japan Eiichiro Yamamoto, Japan Takeshi Nishimura, Japan Michiaki Yasumura, Japan Donald Norman, U.S.A Atsuya Yoshida, Japan Katsuhiko Ogawa, Japan Hidekazu Yoshikawa, Japan Takao Okubo, Japan Richard Young, U.K. Choon-Nam Ong, Singapore This book, as well as the conference program, could not have been completed without the out- standing effort of Ms. Yoko Osaku, the secretariat for HCI International '95, and Mr. Akira Takeuchi of the Musashi Institute of Technology. Yuichiro Anzai, Keio University Miwako Doi, Toshiba Corporation Hiroshi Hamada, NTT Hirohiko Mori, Musashi Institute of Technology Katsuhiko Ogawa, NTT Susumu Saito, National Institute of Industrial Health This Page Intentionally Left Blank ix CONTENTS Analysis, Design and Evaluation in Human-Computer Interaction M. 1 Interaction in Context Context in Interaction Interaction in Context Context in Interaction - William Edmondson, Jim Alty, Patrick Brezillon, Erik Hollnagel, John Meech, Katsuhiko Ogawa, Dan Suthers 111.2 Winning the Market of HMS Winning the Market of Human-Machine Systems (HMS) Elena A. Averbukh 21 111.3 Interaction Design i Different Approaches in Visual Interactive Software Construction Olivier Esteban, St6phane Chatty, Philippe Palanque 27 Toward a Comprehensive Manipulation Solution on 3D Workspace Nobuo Asahi, Kazuhisa Okada, Akira Maenaka, Eun-Seok Lee 33 Tailoring Non-Visual Interaction in a Graphical Environment C. Stephanidis, R. Gogoulou 39 Command-Line Prediction and Error Correction Using Generalized Command- line YasuhiroU eda, Toshikazu Nishimura, Michihiko Minoh, Katsuo Ikeda 45 111.4 Interaction Design 2 FRADS: A System for Facilitating Rapid Prototyping by End Users Irvin R. Katz 53 User Interface Development Environment for End Users CUIDE Yoshiichi Tokuda, Eun-Seok Lee, Norio Shiratori 59
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