Supported Employment Part One Pre-Service Training January 1, 2014 Best Practices in Supported Employment Part One Pre-Service Training 2014 Supported Employment Part One Pre-Service Training January 1, 2014 Supported Employment Part One Pre-Service Training January 1, 2014 TABLE OF CONTENTS Prologue ......................................................................................................................... v Agency for Persons with Disabilities (APD) v Agency Mission v Chapter 1 ....................................................................................................................... 1 Introduction to Supported Employment 3 Introduction ....................................................................................................................... 3 History’s Treatment of People with Disabilities ............................................................ 3 Ed Roberts and the Disability Rights Movement ......................................................... 9 Famous People with Disabilities add a few sentences .......................................... 11 Legislation of Significance ............................................................................................ 15 What is Supported Employment? ................................................................................ 18 Supported Employment Models .................................................................................. 20 Review 1 25 Chapter 2 ..................................................................................................................... 27 Rules and Regulations Governing Supported Employment 29 Introduction ..................................................................................................................... 29 Florida’s Statutory Definitions of Supported Employment and Training: .............. 29 Pertinent Provisions of Supported Employment Laws in Florida............................. 29 Section 393.066, Florida Statutes (2010) - Community services and treatment . 30 Section 393.13, Florida Statutes (2010) - Treatment of persons with developmental disabilities ........................................................................................... 31 Agency Goals ................................................................................................................. 32 Ensure the well-being and safety of the people we serve, and maximize self- sufficiency through the programs we provide. ....................................................... 32 The Division of Vocational Rehabilitation (VR).......................................................... 34 INTENSIVE AND ONGOING SUPPORTS .................................................................................... 35 Flow of Job Seeker With Medicaid Services .............................................................. 39 Flow of Job Seeker Without Medicaid Waiver Services .......................................... 40 The Americans with Disabilities Act ............................................................................. 41 Disability and Human Resources: Test Your Knowledge! ...................................... 44 Federal Tax Incentives ................................................................................................... 46 Forms/Further Information:………………………………………………………………. 47 WOTC Resources…………………………………………………………………….......... 47 Federal Bonding .............................................................................................................. 48 Prologue Page i Supported Employment Part One Pre-Service Training January 1, 2014 Review 2 50 Answers to “Test Your Knowledge:” ............................................................................ 50 Chapter 3 ..................................................................................................................... 51 Discovery 53 Introduction ..................................................................................................................... 53 Discovery Process ........................................................................................................... 53 Steps to Discovery .......................................................................................................... 55 Review 3 61 Chapter 4 ..................................................................................................................... 63 Preparing Professional Resumes, References and Cover Letters 65 Introduction ..................................................................................................................... 65 Resumes ............................................................................................................................ 65 Overview: Basic Rules of all Resumes ........................................................................ 73 References ....................................................................................................................... 73 Thank You Letters ............................................................................................................ 74 Interview Questions ........................................................................................................ 76 Ex-Offender Preparation 76 Expunging & Sealing Records ...................................................................................... 77 Important Employment Related Websites: ................................................................ 78 Review 4 79 Chapter 5 ..................................................................................................................... 81 Marketing 83 Introduction ..................................................................................................................... 83 What Is Marketing? ......................................................................................................... 83 Image ................................................................................................................................ 84 Networking ....................................................................................................................... 85 Innovative marketing .................................................................................................... 85 Employer Concerns ........................................................................................................ 91 Job Matching .................................................................................................................. 93 Job Analysis...................................................................................................................... 93 Job Development Strategies Exercise 93 Exercise 1: ......................................................................................................................... 94 Exercise 2: ......................................................................................................................... 96 Review 5 98 Chapter 6 ..................................................................................................................... 99 Prologue Page ii Supported Employment Part One Pre-Service Training January 1, 2014 How to Teach Adults and Provide Follow-Along Services – Job Coaching…….. 101 Introduction ................................................................................................................... 101 We Work with Adults..................................................................................................... 101 Pedagogy vs. Andragogy .......................................................................................... 101 Motivation and Responsibility .................................................................................... 102 Ways We Learn ............................................................................................................. 103 Building Natural Supports ............................................................................................ 104 Challenges on the Job ................................................................................................ 106 Fading………………………………………………………………………………………… 106 Follow Along…………………………………………………………………………………. 107 Task Analysis………………………………………………………………………………….. 108 Review 6………………………………………………………………………………………. 110 Glossary……………………………………………………………………………………… 111 References…………………………………………………………………………………… 113 Prologue Page iii Supported Employment Part One Pre-Service Training January 1, 2014 Prologue Page iv Supported Employment Part One Pre-Service Training January 1, 2014 PROLOGUE AGENCY FOR PERSONS WITH DISABILITIES (APD) AGENCY MISSION “The Agency supports persons with developmental disabilities in living, learning and working in their community.” APD Mission Statement, October 2010 Prologue Page v Supported Employment Part One Pre-Service Training January 1, 2014 Prologue Page vi Supported Employment Part One Pre-Service Training January 1, 2014 CHAPTER 1 Introduction to Supported Employment “A lack of learning in any particular situation should first be interpreted as a result of inappropriate or insufficient use of teaching strategy, rather than inability on the part of the learner.” - Marc Gold Introduction to Supported Employment Page 1 Supported Employment Part One Pre-Service Training January 1, 2014 Introduction to Supported Employment Page 2
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