SUMMARY REPORT ABM University Health Board Quality and Safety Committee Meeting On

66 Pages·2016·3.72 MB·English

SUMMARY REPORT ABM University Health Board
Quality and Safety Committee Meeting On: 22nd JUNE 2016
AGENDA ITEM:4.2
Annual Quality Statement (AQS): Progress Update
Subject

Prepared by Ms Lesley Bevan, Assistant Director of Nursing
Approved & Mr Hamish Laing, Medical Director
Presented by Professor Rory Farrelly, Director of Nursing and Patient
Experience
Purpose
The purpose of this paper is to provide the Quality and Safety Decision
Committee with a copy of the first draft of the 2015-16 Annual
Approval X
Quality Statement (AQS), and to seek the committee’s comments
Information
and feedback.
Other
Corporate Objectives INSERT ‘X’ IN BOXES BELOW AS RELEVANT
Healthier Excellent Sustainable Strong A fully Effective
Communities Patient & Partnerships Engaged & Governance
Outcomes & Accessible Skilled
Experiences Service Workforce
X X X X X X
Executive Summary
All Welsh NHS organisations are required to publish an AQS. It is a statement from
the Board to its public that provides an opportunity for the Health Board to let the
communities it serves know, in an open and honest way, what it is doing and how it is
making the best use of its resources to provide and deliver safe, effective and
user/patient-centred services - ensuring that care is dignified and compassionate.
Previous feedback from Welsh Government has informed us that the page count of 30
pages is a guide rather than prescriptive, that pictures and info-graphics are welcomed
as are patient stories
An Editorial Board, established in December 2015 agreed the cover, outline and
content of the 2015/16 AQS (Appendix 1 – AQS Draft 1, enclosed separately)
which was presented to the Editorial Advisory Group in May and will be presented to
the Stakeholder Reference Group on July 6th. Previous engagement with the
Stakeholder Reference Group in January 2016 was successful and the group gave
very positive feedback of last year’s AQS but would like more pictures and tables and
for it to be written in more simple language.
The first draft contains all agreed content which will need to be refined according to
feedback. Further editing and graphics will be completed to ensure flow and overall
appearance so that it is aesthetically pleasing to the public.

Key Recommendations
It is recommended that the Quality and Safety Committee provides comments on the
final draft of the 2015-16 AQS

Assurance Framework
The AQS is a key strand of the Health Board’s assurance arrangements. It provides
an opportunity for the Health Board to let its population know, in an open and honest
way, what it is doing to and how it is making the best use of its resources to provide
and deliver safe, effective and user/patient-centred services - ensuring that care is
dignified and compassionate

Next Steps
Following feedback from the Quality& Safety Committee, Audit Committee and key
stakeholders, the AQS will be amended and the final draft will be presented to the
Quality and Safety Committee at the August meeting prior to being printed in English
and Welsh.
The following will also be available:
 Electronic versions in English & Welsh (other languages on request)
 Easy Read Summary Version (English only)
 Talking Book, English and Welsh
 BSL signed video
 Large print version on request (standard versions will use Arial 14 for text & Arial
16 for headings minimum)
The key headlines from the AQS will be distributed via Face book and Twitter and A3
and A4 posters with the key points from the AQS will be produced for use in hospitals
and GP surgeries.
It’s all
about....

FOREWORD
To Come
CONTENTS
0
ges 4 -3 LOOKI
pa N
S G F
D O
R R
A W
W Care
A
K 14 Care R
C D
A S
B 17
p
G Safe a
g
N Care e
KI s
O 8 3
O Timely 1-3
L Care 5
21
Promoting
Good
Introduction 2 Health
Individual
4
Our Care
25
28
4
Abertawe Bro Morgannwg University Health Board (ABMU) is responsible for
improving the health of the 500,000 people who live in the communities of
Bridgend, Neath Port Talbot and Swansea, we have 16,000 staff.
We commission, plan and provide primary (General Practitioner (GP), Optometry,
Pharmacy and Dental services), community based services and secondary (Hospital)
care services. We also provide Mental Health and Learning Disability services and a
range of very specialist (tertiary) services such as Burns and Plastic Surgery (for South
Wales and the South West of England), Forensic Mental Health Services (for the whole
of South Wales) and Learning Disability Services (for Swansea, Cardiff and the Rhondda
Cynon Taf and Merthyr Tydfil areas).
D
R
A 10
5
O 9, 0 1
During 2015-16 your health board 2 3 3
4 5 2
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A
1
Hospitals and GP Cluster Networks Within ABMU
ABM has :
Cwm Tawe - 6 clusters
Upper Valleys - 8 clusters 2,583 nursing home beds and
2,206 hospital beds
Llwchwr - 5 clusters
Neath - 8 clusters
6
Penderry - 4 clusters M4 D Hospitals:
1
7
A 4 A Gorseinon
Afan - 10 clusters
C
B Cimla
3 E
8 C Singleton
Bridgend North
B 5 G 9 clusters D Neath Port Talbot
F
2 E Morriston
9
City Health
14 clusters F Maesteg
G Gellinudd
H Princess of Wales
H M4
Swansea Bay
Bay Health - 6 clusters
10
11
Bridgend West - 4 clusters
Bridgend East - 6 clusters
Hospitals : A Gorseinon E Cimla
£997,000,000 = £2000
B Singleton F Neath Port Talbot
funding allocation for population per person per year to cover GP, Pharmacy and Dentist

C Morriston G Maesteg Community
D Gellinudd H Princess of Wales

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Values Update

Our values and behaviours were co-created with staff, patients and carers in 2014 and launched in February 2015. Our
values are central to our mission to deliver effective and efficient healthcare in which patients and service users always
feel safe, cared for and confident. They underpin our strategic aims to develop healthier communities and deliver
excellent patient outcomes and experience through a fully engaged and skilled workforce, strong partnerships and
effective governance.

During 2015 our focus has been on raising awareness of our values with the people who deliver care across ABM, this
has involved teams having conversations about what values mean to them and the impact they have on delivering the
best experience for our patients. A recent (February 2016) staff survey identified that 91% of respondents were aware
of our values and believed they demonstrated them in their work. 59% of respondents believed our values make a
difference to patients and 42% believed our values make a difference to staff experience. This is a significant
achievement across an organisation as large and diverse as ABMU in such a relatively short time.
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Throughout 2016/17 we will be working further with our staff to understand the impact of our values on:
• How patients feel about their experience, how they feel involved, informed, cared for, supported, confident in our care
• How satisfied our patients feel overall - likelihood to recommend ABMU as a great place to receive care.

ARCH
ARCH (A Regional Collaboration for Health) is a unique collaboration project between our
Health Board, Swansea University and Hywel Dda University Health Board.
ARCH is a visionary project bringing health & science together to improve the health, wealth & wellbeing of the people
living across the whole of South West Wales.
ARCH is working within four key areas:
• Health: To create a healthcare system fit for the 21st Century
• Enterprise: We aim to drive inward investment in the region and create new jobs to
boost economy of South West Wales “The ARCH Programme has
made good progress during
• Skills: We will skill up the next generation of clinicians, researchers, scientists, the last year and I hope this
academics, innovators and leaders Welsh Government support
will help to maintain the
• Research: We will continue to lead the way in Life Science research and innovation pace.”
Running through all of these aims is innovation and collaboration (Health Minister, Mark Drakeford)
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