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Study on monitoring the application of the EU Quality Framework for anticipation of change and PDF

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Study on monitoring the application of the EU Quality Framework for anticipation of change and restructuring Final Report Social Europe EUROPEAN COMMISSION Directorate-General for Employment, Social Affairs and Inclusion Directorate E - Skills Unit E1— Job creation Contact: [email protected] European Commission B-1049 Brussels Study on monitoring the application of the EU Quality Framework for anticipation of change and restructuring Europe Direct is a service to help you find answers to your questions about the European Union. Freephone number (*): 00 800 6 7 8 9 10 11 (*) The information given is free, as are most calls (though some operators, phone boxes or hotels may charge you). LEGAL NOTICE This document has been prepared for the European Commission however it reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. This publication has received financial support from the European Union Programme for Employment and Social Innovation "EaSI" (2014-2020). More information on the European Union is available on the Internet (http://www.europa.eu). Luxembourg: Publications Office of the European Union, 2018 PDF ISNB 978-92-79-90386-1 doi:10.2767/949091 KE-02-18-956-EN-N Reproduction is authorised provided the source is acknowledged. EUROPEAN COMMISSION Directorate-General for Employment, Social Affairs and Inclusion Unit E.1 – Job Creation Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 Table of Contents 1 Introduction ................................................................................................ 1 1.1 The scope of the study ........................................................................... 1 1.2 Purpose of the report ............................................................................. 2 2 The Context within which QFR was developed .................................................. 3 2.1 EU policies on restructuring and change ................................................... 3 2.2 Key features of the QFR ......................................................................... 5 3 Data collection and analysis .........................................................................14 3.1 Data collection process .........................................................................14 3.2 Analysis of study evidence .....................................................................24 3.3 Issues with data collection .....................................................................25 4 A review of literature relating to restructuring: drivers and impacts ...................27 4.1 The process of change and restructuring .................................................28 4.2 Overall analysis by Member State of job losses from restructuring events ...32 5 Research Questions .....................................................................................38 5.1 Study Question 1: What are the awareness levels about the existence of the QFR among different categories of stakeholders? ...............................................38 5.2 Study Question 2: Have the QFR good practice standards been implemented? If so, was it triggered or facilitated by the QFR? Have other good practices and standards of anticipation and management of restructuring been implemented? ....39 5.3 Study Question 3: How has the QFR been implemented by each stakeholder category (employers / employees / employee representatives / authorities etc.)? In particular, what was the role of the social partners and / or EWCs in anticipation and management of restructuring? .........................................................................53 5.4 Study Question 4: To what extent has the QFR contributed to the improvement of the restructuring practices in the EU? What was the result of the QFR in terms of actual increase and/or improved quality as regards different stages (i.e. anticipation and management) and different categories of stakeholders in the restructuring activities? ..................................................................................57 5.5 Study Question 5: Has the QFR produced net positive benefits compared to the outcomes produced through other EU and MS level initiatives / programs and if so, in which domain? ......................................................................................59 5.6 Study Question 6: Were there any undesirable or negative effects? If so, which and who was affected (it could be that the interventions were beneficial for e.g. older workers, but negative for young workers etc.)? ...................................64 5.7 Study Question 7: Has the QFR been applied to employees and officials from public administration? ....................................................................................66 5.8 Study Question 8: Has the QFR been applied in the SMEs? ........................73 5.9 Study Question 9: To what extent is the QFR coherent with other EU acts applicable in cases of restructuring? .................................................................81 5.10 Study Question 10: Are there any innovative tools that have been developed in order to apply the QFR? What are they? ........................................................85 5.11 Study Question 11: How could better results be obtained within the current approach, i.e. the QFR based on good practices? ...............................................87 5.12 Study Question 12: Would a different approach to promotion of the socially responsible restructuring bring more added value? ............................................88 6 Conclusions and recommendations ................................................................89 6.1 Overall assessment ..............................................................................89 6.2 Summary of specific conclusions related to research questions ...................90 Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 6.3 Recommendations ................................................................................95 Annex 1: Study Methodology ............................................................................97 Method overview ...........................................................................................97 Work undertaken ...........................................................................................98 Annex II: Study Bibliography ........................................................................... 118 Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 1 Introduction ICF Consulting was appointed by DG Employment, Social Affairs and Inclusion in July 2015 to undertake a study entitled “Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036” issued under the Framework Contract “Provision of services related to evaluation, evaluative studies, analysis and research work, including support for impact assessment activities - Lot 2: analysis and research including impact assessment (VC/2013/0085)”. This study provides DG Employment, Social Affairs and Inclusion with an objective assessment of the way in which the EU Quality Framework for anticipation of change and restructuring (QFR) has been implemented in the first two years (2014 and 2015) since its adoption. Additionally the study provides the Commission with elements for reflection on whether there is a need to revise the QFR or take any further initiatives with regard to the anticipation and management of restructuring. 1.1 The scope of the study The study required consideration of the following research questions: 1. What are the awareness levels about the existence of the QFR among different categories of stakeholders? 2. Have the QFR good practice standards been implemented? If so, was it triggered or facilitated by the QFR? Have other good practices and standards of anticipation and management of restructuring been implemented? 3. How has the QFR been implemented by each stakeholder category (employers/ employees/ employee representatives/ authorities etc.)? In particular, what was the role of the social partners and/or European Works Councils (EWC) in the anticipation and management of restructuring? 4. To what extent has the QFR contributed to the improvement of the restructuring practices in the EU? What was the result of the QFR in terms of actual increase and/or improved quality as regards different stages (i.e. anticipation and management) and different categories of stakeholders in the restructuring activities? 5. Has the QFR produced net positive benefits compared to the outcomes produced through other EU and MS level initiatives/programs and if so, in which domain? 6. Were there any undesirable or negative effects? If so, which and who was affected (it could be that the interventions were beneficial for e.g. older workers, but negative for young workers etc.)? 7. Has the QFR been applied to employees and officials from public administration? 8. Has the QFR been applied in the Small to medium enterprises (SMEs)? 9. To what extent is the QFR coherent with other EU acts applicable in case of restructuring1? 10. Are there any innovative tools that have been developed in order to apply the QFR? What are they? 11. How could better results be obtained within the current approach, i.e. the QFR based on good practices? 1 Directive 2002/14 on Information and Consultation, Directive 2001/23 on transfer of undertakings, Directive 1998/59 on collective redundancies, Directive 2005/56 on cross- border mergers, and Directive 2009/38 on European works council. 1 Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 12. Would a different approach to promotion of the socially responsible restructuring bring more added value? 1.2 Purpose of the report This final report presents specific findings in relation to each research question and provides information on the available evidence base, sources of information and gaps in information or weaknesses in data availability. This report is structured in the following way:  Section 2 provides an overview of the policy initiatives that led to the production of the QFR. It also outlines the key features of the QFR and presents an intervention logic for the QFR.  Section 3 presents the work undertaken and outlines the evidence which supports the answers to each study question and discusses the limitations of the evidence base.  Section 4 presents the results of a data and literature review to outline the main drivers and impacts of restructuring in Europe.  Section 5 presents research findings for each of the study questions.  Section 6 details the study conclusions and recommendations.  Annex I contains a full description of the study tasks.  Annex II provides a bibliography which lists the sources used in the production of this report and a list of case studies which contributed to the evidence base. 2 Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 2 The context within which QFR was developed This section outlines the key policy initiatives which preceded the QFR and outlines the key features of the QFR. It concludes by presenting an intervention logic for the QFR, broken down by the stakeholder groups for which QFR recommends various good practices. 2.1 EU policies on restructuring and change Policy makers in Europe have been concerned with the impact of restructuring on workers since the beginning of the European Coal and Steel Community, and this concern moved higher on the policy agenda following the creation of the Single Market and adverse publicity around examples of large-scale factory closures, sometimes associated with moving jobs to other parts of the Union or indeed outside the EU. Some of the early responses can be found in the EU Directives on Collective Redundancies (98/59/EC), European Works Councils (94/45/EC) and Worker Information and Consultation (Directive 2002/14/EC). In order to be able to track developments in relation to restructuring, one of the key EU activities in this policy field was the establishment of the European Monitoring Centre on Change (EMCC) and the European Restructuring Monitor (ERM). Established in 2001, the Centre is a key measure to underpin collaborative efforts across Europe in the area of restructuring. EMCC is a place for exchanging practice, information and ideas on the management and anticipation of change. It provides a ‘focal point’ for companies, social partners, national and regional authorities, and European agencies to monitor and keep abreast of critical developments and their likely impact at company, sectoral and territorial levels. The EMCC covers developments which may be due to, for example, changes in legislation, emerging new technologies, or the introduction of new business practices. The EMCC was also a source of information for the purposes of this study as the EMCC maintains the European Restructuring Monitor (ERM). The ERM monitors the employment impact of restructuring events in Europe. The database is based on media announcements in national media sources, and as such it mainly monitors large scale restructuring events. The ERM also provides a database on national public support instruments for restructuring to assist companies and workers to anticipate and manage restructuring and also includes information on restructuring related legislation providing an overview on national regulations associated with restructuring. The second milestone in the development of EU restructuring policy was the 2005 Communication from the Commission “Restructuring and employment. Anticipating and accompanying restructuring in order to develop employment: the role of the European Union”2. The Communication presents restructuring as being at the heart of the re-launched Lisbon Strategy, calling on the EU and Member States to tackle the negative consequences of restructuring using active labour market policies to assist affected workers, lifelong learning to enhance overall employability and the anticipation of change in industrial sectors. To achieve this, it emphasises the importance of mobilising all national and Community resources, and enhancing partnership between the EU and Member States, as well as the social partners and civil society, all with a view to ensuring that the negative effects of restructuring on employment and working conditions are as short-lived and limited as possible. The Communication, although important in the history of EU policy in the field of restructuring, is less relevant to the aims of the study, given that it did not set out practical tools in the same way that the QFR does. 2 http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52005DC0120&from=EN 3 Monitoring application of the EU Quality Framework for anticipation of change and restructuring - VT/2015/036 Also in 2005, DG EMPL established the Restructuring Task Force and the Restructuring Forum. The task force coordinated policies on restructuring, and the analyses made by the different services on the phenomenon of restructuring (causes of restructuring, as well as the best ways of anticipating change). It also prepared and organised the different sessions of the Restructuring Forum in the different Member States. Its overall mission was to provide an EU-wide gathering to frame, support and ultimately build upon initiatives and policy measures that existed at the time in response to the challenges posed by restructuring. The 2009 Communication from the Commission on “A shared commitment for employment” called for better anticipation and management of restructuring, through the exchange of experiences (e.g. 'Toolkit for restructuring') and sectoral partnerships. On 11 February 2009, the Commission held a workshop aimed at gathering a group of experts and restructuring stakeholders in order to develop a series of “Restructuring Process Checklists”. Afterwards a set of comprehensive checklists was published, containing concrete actions aimed at anticipating, managing and reacting to restructuring. Between 2009-2010, the European Commission ran a series of national seminars on restructuring (project A.R.E.N.A.S), which sought to bring together key stakeholders to debate the national framework for the anticipation of restructuring and legislation, as well as other measures supporting the implementation of follow-up processes to restructuring which limit the negative impact of such processes on companies, individuals and territories. National reports are available for each of these seminars which have contributed towards the literature review for this study3. The Commission staff working document “Restructuring in Europe 2011”4 illustrated EU action in the field of anticipating skills needs and developing competences; highlighted the role of EU funds in support of restructuring processes, the impact of restructuring in EU regions and the role of ‘smart specialisation’ strategies; analysed the role of social dialogue, legal instruments and Member States’ support measures in this field; outlined the challenges and the EU responses to them; and highlighted some tentative lessons learned in recent years on anticipation and management of change and restructuring. The Commission staff working document was followed by the 2012 “Green Paper: Restructuring and anticipation of change: what lessons from recent experience?”5 The paper renewed the debate on restructuring and was accompanied by a public consultation aiming to get further insights into best practices that contribute to a successful restructuring process especially in the context of the economic crisis. The Commission was eager to encourage permanent business adaptation to fast-changing economic circumstances while pursuing a high level of employment and social protection through the appropriate supporting measures. Measures supporting the reallocation of resources between firms and occupations through supporting internal and external flexibility where particularly emphasised. In early 2013, the European Parliament adopted a resolution endorsing a report of Alejandro Cercas – Resolution on information and consultation of workers, anticipation and management of restructuring based on Article 225 of the TFEU (known as the Cercas Report)6. The resolution called on the European Commission to prepare a proposal for a legal act on the information and consultation of employees, and the anticipation and management of restructuring. 3 http://www.employment-studies.co.uk/resource/ec.europa.eu/social/BlobServlet?docId=6149&langId=en 4 http://ec.europa.eu/social/main.jsp?langId=en&catId=89&newsId=1166&furtherNews=yes 5 Ibid. 6 http://www.europarl.europa.eu/sides/getDoc.do?type=TA&reference=P7-TA-2013-0005&language=EN 4

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Broughton. CZ, Ales Kroupa, Research Institute for Labour and Social. Affairs (VUPSV) Kogan Page, London. CEEP (2014) “CEEP opinion on the
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