study on employment level and skill gap analysis in hospitality & allied sectors. request for proposal

116 Pages·2017·0.3 MB·English

STUDY ON EMPLOYMENT LEVEL AND SKILL GAP
ANALYSIS IN HOSPITALITY & ALLIED SECTORS.

REQUEST FOR PROPOSAL
[09/02/2018]
Market Research Division

Ministry of Tourism

Government of India

SECTION 1: INSTRUCTIONS TO CONSULTANCY FIRMS

1.1 Introduction
1.1.1 Tourism industry provides employment to millions of people in
India both directly and indirectly through its linkage with other sectors
of the economy. Tourist flows to a destination depends to some extent
upon the quality of available infrastructure as well as manpower. It is
necessary to estimate the requirement of infrastructure / manpower in
hospitality sector so that necessary steps can be taken to bridge the
gap between demand and supply of manpower.

The Ministry of Tourism has decided to conduct a STUDY ON
EMPLOYMENT LEVEL AND SKILL GAP ANALYSIS IN HOSPITALITY &
ALLIED SECTORS. The Objective of the Study is to assess the current
level of direct employment in the Hospitality & Allied Sectors and to
assess the annual gap between the supply and demand of manpower
over the next 7 years i.e. upto 2025.

Details of the proposed study are given in Section 2 – Terms of
Reference.

1.1.2 The consultancy firm are invited to submit their proposals for
undertaking the above assignment. A proposal for the assignment must
include the following (each in a separate envelope and all 3 envelopes
in a bigger envelope), as stated later in this document:

(i) Relevant documents in support of minimum eligibility conditions,
(ii) A Technical Proposal and

(iii) A Financial Proposal

Proposals without supporting documents and those which are not in
format or separately sealed are liable to be rejected.

Ministry of Tourism will provide the inputs as necessary, and make
available relevant information.

1.1.3 Please note that (i) the costs of preparing the proposal

including a visit to the Client, are not reimbursable as a direct cost of
the assignment; and (ii) Ministry of Tourism is not bound to accept
any of the proposals submitted.

1.1.4 The Consultancy firm are required to provide professional,

objective, and impartial advice and at all times hold Ministry of
Tourism's interests paramount, without any consideration for future
work, and strictly avoid conflicts with other assignments or their own
corporate interests.

1.1.5 Consultancy firm must observe the highest standards of ethics

during the selection and execution of such contracts. Ministry of
Tourism may reject a proposal at any stage if it is found that the firm
recommended for award has indulged in corrupt or fraudulent activities
in competing for the contract in question, and may also declare a firm
ineligible, either indefinitely or for a stated period of time, if at any
time it is found that the firm has engaged in corrupt or fraudulent
practices in competing for, or in executing, the contract.

1.2 Pre Bid Conference

A Pre-bid conference will be held on 16/02/2018 at 11.00 AM at Ministry
of Tourism in the chamber of Economic Advisor (Tourism), Room No. 6,
C- 1 Hutments, Dara Shikoh Road, New Delhi.

1.3 Clarification and Amendment of RFP Document

Consultancy firm may request a clarification on any aspect of the RFP
document before the proposal submission date. At any time before the
submission of proposals, Ministry of Tourism may, for any reason,
whether at its own initiative or in response to a communication from
any firm, issue a clarification or amend the RFP. These amendments/
clarifications will be placed on the website of the Ministry of Tourism
along with the RFP.
1.4 Preparation of Proposal

Consultancy firm are requested to submit relevant documents in
support of Minimum Eligibility Conditions, a Technical proposal and a
Financial Proposal as specified in the RFP.

(a) Minimum Eligibility Criteria

1. The Consultancy firm should be an entity registered under the

Companies Act, 1956 or Society’s Act. or Limited Liability Partnership
(LLP) Act. Consortium of firm is not allowed. Registration
certificate of the firm shall be considered as supporting document in
this regard.

2. The consultancy firm should have an annual Gross Turnover of not

less than Rs. 5 crore during each of the last three years, i.e., 2014 -
15, 2015-16 and 2016-17.The Firm will be required to submit a
certificate from an auditor / chartered accountant authenticating that
the turnover is through consultancy business for each of the 3 years.

3. The Consultancy Firm should be in existence for the last 5 years

i.e. 2013-14 to 2017 -18 and have a minimum of 1 completed
assignment (value of services not less than 50 lakh) in the field of
surveys / studies during the preceding 5 years. Each assignment
should be an independent one and not a part of another assignment.
Completion Certificate / sanction of final release along with work
order / final invoice along with proof of payment shall be considered
as supporting in this regard.
4. The exact information on various eligibility criteria as mentioned

may be furnished in a separate sealed cover with supporting
documents. The technical proposals of only those consultancy firms
will be evaluated who meet the minimum eligibility criteria.

(b) Technical Proposal

1. The Consultancy firms are expected to provide the Technical

Proposal as specified in the RFP. Material deficiencies in providing
the information requested may result in rejection of a proposal.

2. While preparing the Technical Proposal, Consultancy firm must

give particular attention to the following:

(i) It is desirable that the majority of the key

professional staff proposed is permanent employees of
the firm or have an extended and stable working
relationship with it. Names of only those to be actively
involved with the project should be given.

(ii) Proposed professional staff must, at a minimum,

have the experience indicated below:

3. Qualifications for Professional Staff

The minimum required experience of proposed professional
staff is:
S. Title Expertise required Number of
No. years of

Professional

Experience

A P r o j e c t Post Graduate in 10

Manager* Statistics/ Economics/ years
Management/ Information
Technology with experience
in overall co-ordination of
the tasks, liaison with
clients, providing advice
and guidance to various
teams, etc.
B Te c h n i c a l Post Graduate in Statistics 5 years
Staff with experience in designing

of questionnaire finalization
(a )Sur v e y
of methodology and

Statistician*
analysis of data gathered
etc., Experience of

designing tourism sector
surveys/similar studies is
desirable.

Experience in designing of

software for Database
Management and Data
(b)Information
Processing
Technology

Specialist
5 years
C S u p p o r t Experience in research 3 years
Staffs studies, report preparation
etc.
*Services of these experts/ professionals should be available for full
duration of the project. Identification of a part time expert/
professional will have adverse impact on suitability of technical
proposal. These expert/ professionals should be always available
during the meetings in Ministry of Tourism.

4. The Technical Proposal shall provide the following information
using the formats given in attached Standard Forms (Section
3):

(i) A brief description of the firm’s organization and an

outline of recent experience on assignments (Section 3B) of
a similar nature.

(ii) Any comments or suggestions on the Terms of

Reference (Section 3C).

(iii) A description of the methodology and work plan for

performing the assignment (Section 3D).

(iv) A list of the proposed staff team by specialty, the

tasks that would be assigned to each staff team member
(Section 3E).

(v) CVs of proposed professional staff, duly signed

recently, and the authorized representative submitting the
proposal (Section 3F).
(vi) Activity scheduling giving details of commencement

and completion of different activities (Section 3G).

5. The Technical Proposal shall not include any financial
information.

(c) Financial Proposal

In preparing the Financial Proposal, Consultancy firm are expected to
take into account the requirements and conditions outlined in the RFP
document. The Financial Proposal should be firm and give appropriate
breakups of costs for different activities and also total cost exclusive of
taxes.

The Financial Proposal should clearly estimate, as a separate amount,
the taxes and other charges imposed under the applicable law.

The Financial Proposal should be valid for at least 90 days from the
last date of submission of proposals.

(d) Submission, Receipt, and Opening of Proposals

1. The original proposal (Minimum Eligibility Criteria, Technical
Proposal and Financial Proposal) shall be prepared in indelible