Nearly a decade ago, Gallup unveiled the results of a landmarK 3D-year research project that ignited a global conversation on the topic of strengths. More than 3 million people have since taken Gallup's StrengthsFinder assessment, which forms the core of several books on this topic, including the #1 international bestseller StrengthsFinder 2.0. In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders, and even interviewed more than 10,000 followers around the wor1d to ask exactly why they followed the most important leader in their life. In Strengths Based Leadership, #1 New York Times bestselling author Tom Rath and renowned leadership consultant Barry Conchie reveal the results of this research. Based on their discoveries, the book identifies three keys to being a more effective leader: knowing your strengths and investing in others' strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who loOk to you for leadership. As you read Strengths Based Leadership, you'lI hear firsthand accounts from some of the most successful organizational leaders in recent history, from the founder of Teach For America to the president of The Ritz-Cartton, as they discuss how their unique strengths have driven their success. Filled with novel research and actionable ideas, Strengths Based Leadership will give you a new road map for leading people toward a better future. A unique access code (enclosed In the back of this book) allows you to take a new leadership version of Gallup's StrengthsFlnder program. The new version of this program provides you wtth speclflc strategies for leading wtth your top five strengths and enables you to plot the strengths of your team based on the four domains of leadership strength revealed In the book. SIR EN GI N S. GAllU P. CO M TOM RATH Gallup Global Practice Leader Tom Rath has written two # 1 international bestsellers. His first book, How Full Is Your Bucket?, was a # 1 New York Times bestseller, and his most recent book, StrengthsFinder 2.0, is a long~running #1 Wall Street Journal and #1 BusinessWeek oestseller. In total, Rath's books have sold more than a million copies and have made more than 100 appearances on the Wall Street Journal bestseller list. Rath has been with Gallup for 14 years and currently leads Gallup's workplace research and leadership consulting worldwide. He also serves on the board of VHL.org, an organization dedicated to cancer research and patient support. Rath earned degrees from the University of Michigan and the University of Pennsylvania. He and his wife, Ashley, live in Washington. D.C. BARRY CONCHIE A renowned Leadership Consultant, Gallup's Barry Conchie is sought after by CEOs around the world to assist in aligning business and talent strategies that drive performance. As an expert in executive assessment. team diagnostics. and succession planning. he brings objective measurement and insight to these important leadership areas. Conchie was a public sector leader in the UK before joining Gallup in London. In 2002. he brought his extensive global experience to Gallup's Washington. D.C. headquarters. where Conchie now leads Gallup's executive leadership consulting. He and his wife. Nicola, and children. Amy and Thomas. live in Maryland. JACKET DESIGN: CHIN·HE LAI AUTHDR PHOTOGRAPHS: RATH BY CHRISTOPHER BANKS CONCHI[ BY JAMES fERRY GALLUP PRESS STRENGTHS LEADERSHIP GREAT LEADERS, TEAMS, AND WHY PEOPLE FOLLOW TOM RATH BARRY CONCHIE To the pioneering researcher, Don Clifton (1924-2003), who spent four decades studying the strengths ofg reat leaders GALLUP PRESS 1251 Avenue of the Americas 23'd Floor New York, NY 10020 Library of Congress Control Number: 2008937114 ISBN: 978-1-59562-025-5 First Printing: 2008 1098765432 1 Copyright © 2008 Gallup, Inc. All rights reserved, including the right of reproduction in whole or in part in any form. Gallup', Clifton StrengthsFindero, The Gallup Poll', Gallup Press·, Q12°, StrengthsFinder", and the 34 Clifton Strengths Finder theme names are trademarks of Gallup, Inc. All other trademarks are property of their respective owners. The Q12 items are protected by copyright of Gallup, Inc., 1993-1998. All rights reserved. TABLE OF CONTENTS Introduction .... . 1 Part One: Investing in Your Strengths ..... .. .......... 5 Part Two: Maximizing Your Team. . . . . . . . . . .. 19 Part Three: Understanding Why People Follow. . . .77 Conclusion: Leadership That Lasts Beyond a Lifetime. . . . .. .93 Additional Resources .. 97 Taking StrengthsFinder ... 99 Leading With Your Strengths: A Guide to the 34 Themes... 101 The Research ......... "'" ..................................... 237 A: Your Strengths: The Research Behind Strengths Finder . 239 B: Your Team: Gallup's Research on Work Team Engagement ... 247 C: Why People Follow ............. .. .. ....................... 251 References ............................................... " ....... 259 A NOTE OF THANKS TO OUR TEAM Gallup has been studying human behavior for more than 70 years and consulting with organizational leaders for more than four decades. Over the years, hundreds of top scientists and leadership consultants have contributed to this collective knowledge base. Even as we write this book, Gallup consultants around the globe are spending their days working with leaders to improve their organizations' effectiveness. It is the work of the following team of experts, many of whom have devoted their lives to studying great leaders, that fills the pages of this book. Vandana Allman Curt Liesveld Jim Asplund Mary Pat Loos Dana Baugh Rachel Maglinger Cheryl Beamer Jacque Merritt Brian Brim Jan Miller Jim Clifton Jane Miller Tonya Fredstrom Laura Mussman Andrew Green Peter Ong Christy Hammer Connie Rath Anne Harbison Tony Rutigliano Jim Harter Rosemary Travis Tim Hodges Paula Walker RoddKarr Stosh Walsh Lalit Khanna Damian Welch In addition to this team of leadership experts, there were many who shaped the content of this book and its accompanying website. Our publishing team, led by business book gurus Larry Emond and Piotrek Juszkiewicz, pushed us at every turn to tell a better story. Then our world-class editors, Geoff Brewer and Kelly Henry, refined this manuscript countless times and taught us how to be more effective writers along the way. The following members of our core team spent countless hours working on the research, content, and technology that went into Strengths Based Leadership: Samantha Allemang, Sangeeta Badal, Jason Carr, Swati Jain, Trista Kunce, Emily Meyer, and Joy Murphy. Beyond this core team, we would also like to thank all the people who reviewed drafts of this book, the team who created the website, our research group, and in particular, the many critical friends in our client partnerships who kept us true to our mission and science and provided many of the subjects of our studies. Without these great partners, this book would not have been possible. And to all of the leaders who gave us their time, we extend our most sincere thanks and gratitude. INTRODUCTION The best leaders get to live on. Think for a moment about the leaders you respect - whether they lead countries, organizations, communities, or families - who continue to live on because of the way they have shaped your thoughts and beliefs. Even though you may not notice it in the moment, the most effective leaders forever alter the course of your life. Chances are, you will have many opportunities to lead during your own lifetime. If you're able to seize these opportunities, your influence will continue to grow for generations to come. Maybe it's the desire to make a lasting impact on the world that drives so many of us to want to lead. In a recent Gallup Poll, we asked people to rate their own leadership ability. Out of 1,001 people randomly surveyed, 97% rated their ability to lead as being at or above average. And more than two-thirds said they have led a group or team. The fact is, whether you are taking charge in a boardroom, on a construction site, or even in your home, it is likely that you will find yourself leading at some point in your life. So what are the keys to being a more effective leader? To answer this question, we assembled a team of experts to review