SpringerBriefs in Business For further volumes: http://www.springer.com/series/8860 Giorgio Gandellini · Alberto Pezzi Daniela Venanzi Strategy for Action–II Strategy Formulation, Development, and Control 1 3 Giorgio Gandellini Daniela Venanzi Alberto Pezzi Department of Economics Department of Business Studies University of Rome III University of Rome III Rome Rome Italy Italy ISSN 2191-5482 ISSN 2191-5490 (electronic) ISBN 978-88-470-2474-8 ISBN 978-88-470-2475-5 (eBook) DOI 10.1007/978-88-470-2475-5 Springer Milan Heidelberg New York Dordrecht London Library of Congress Control Number: 2011942911 © The Author(s) 2013 This work is subject to copyright. 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Gandellini To my parents A. Pezzi To Paolo and Alice D. Venanzi Overview The innovative and unique feature of this work on strategic management (consisting of two conceptually related, (consisting of two conceptually related, but independent volumes), which sets it apart from the myriad of books on the subject, is that, it trans- lates into practical and operational frameworks many of the most relevant concepts that characterize this area. Its aim is providing university students and practitioners with a concrete, decision making, and action-oriented overview, sometimes icono- clastic, of the strategic management process. The objective is reached through the adoption, in most parts of this work, of a set of logical and judgmental models, which show the operational interrelation- ships among the relevant factors that have an impact on firms’ competitiveness and that are or can be translated, where appropriate, into spreadsheet templates. The model which introduces the first volume sets the stage for addressing the issue of value creation for the market, and the major phases of the strategic management process: environmental analysis, strategy formulation, and develop- ment, strategy evaluation, and control. Its conceptual and operational structure is described in the first part, together with a practically oriented definition of strat- egy, and a discussion of both the importance of strategic planning and of the logic and benefits of the judgmental modeling approach to decision making. The second part addresses the classical approaches to the analysis of the exter- nal and internal environmental factors, which have an impact on the “functioning” of the basic model, i.e., the structural characteristics of the industry context, and the companies’ technical, organizational, financial, and human resources, includ- ing the translation into operational models of otherwise rather theoretical concepts. The contents of the second volume, further summarized below, are focused on the development and control of strategic moves from both a “business” and a “corporate” perspectives, and cover other relevant issues that are “transversal” to these contexts: organization, ownership, collaborative strategies, value creation, and financial aspects. vii Contents 1 Introduction to the Second Volume ............................. 1 2 Business Strategy: Formulation, Development and Control ......... 3 2.1 The Strategy Pillars ...................................... 3 2.1.1 Putting Strategy in its Place .......................... 4 2.1.2 The Five Major Pillars of Strategy ..................... 5 2.2 How do Firms Formulate Strategies? ......................... 6 2.2.1 Deliberate Strategy Framework ....................... 7 2.2.2 Positioning Framework ............................. 11 2.2.3 Emergent Strategy Framework ........................ 13 2.3 Competitive Advantage ................................... 15 2.3.1 Results and Sources of Competitive Advantage ........... 17 2.3.2 Assessing and Anticipating Competitive Dynamics ........ 18 2.4 Sustaining Superior Performance ............................ 19 2.4.1 The Threats to Sustainability ......................... 19 2.4.2 Some Examples ................................... 20 2.4.3 Preventing the Threats or Reacting to them .............. 22 2.5 New Developments in Strategy Formulation and Control: Critique and Integration of the “Blue Ocean Strategy” Approach ... 23 2.5.1 The Blue Ocean Myth .............................. 23 2.5.2 The “Value Curve” Approach ......................... 25 2.5.3 The Major Problems with the “Value Curve” Approach .... 26 2.5.4 A More Systematic Approach ........................ 28 2.5.5 The Need for Appropriate Quantification ................ 29 2.5.6 An Articulated and Integrated “Strategic and Economic Control Dashboard” .................... 29 2.5.7 Testing the New Approach ........................... 34 2.5.8 Potential Weaknesses of the Strateco Dashboard and Its Components ................................ 35 References .................................................. 36 ix x Contents 3 Corporate Strategy: Diversification and Management of Multiple SBUs ............................................ 39 3.1 Objectives and Configurations of Diversification ............... 39 3.2 Vertical Diversification and Integration ....................... 42 3.3 Horizontal Diversification and Expansion ..................... 44 3.3.1 Cost Reduction .................................... 44 3.3.2 Revenue Enhancement .............................. 49 3.4 Geographic Diversification ................................. 50 3.4.1 Assessment of the Countries’ Attractiveness ............. 50 3.4.2 Countries’ Profiles and Their Impact on the Key Success Factors .................................... 58 3.4.3 Entry and Development Strategies ..................... 65 3.4.4 A Comprehensive Dashboard for Strategic Management in Multiple Businesses and Countries .................. 69 3.5 Unrelated Diversification .................................. 71 3.5.1 Pros and Cons ..................................... 72 3.5.2 Passing the Essential Tests ........................... 73 3.6 Strategy … in Action! ..................................... 74 3.6.1 Background ...................................... 75 3.6.2 Decisions and Available Budget ....................... 75 3.6.3 Estimates About the Market Characteristics and the Competition ................................ 77 3.6.4 The Structure and Impact of Our Strategic Decisions ...... 79 3.6.5 The Decisions Made by the Competitors in the First Year ... 80 3.6.6 Market and Economic Results ........................ 81 3.6.7 The Decisions Made by the Competitors in the Second Year ... 84 References .................................................. 88 4 Organization, Ownership and Collaboration Strategies ............ 89 4.1 Basic Organizational Structures ............................. 89 4.2 The Essential Elements for Designing an Organizational Structure ... 93 4.3 Fitting Strategy and Organization ........................... 94 4.4 Ownership Versus Market Transaction Alternatives .............. 95 4.4.1 Mergers and Acquisitions ............................ 96 4.4.2 Joint Ventures and Minority Stakes Purchase. . . . . . . . . . . . . 97 4.4.3 Strategic Alliances ................................. 98 References .................................................. 100 5 Financial Performance and Sustainability of Strategy ............. 101 5.1 Strategy and Value Creation: Old and New Metrics .............. 101 5.1.1 Competing Value-Based Metrics ...................... 101 5.1.2 The Drivers of Value Creation ........................ 109 5.2 Financial Feasibility of Strategic Moves: A General Framework ... 111 5.2.1 Sustainability of Strategy ............................ 111 5.2.2 How to Reconcile Strategic Moves and Financial Goals .... 114 References .................................................. 116 Chapter 1 Introduction to the Second Volume The first part of this second volume addresses more specifically the issue of “business strategy” (within a single strategic business unit), expanding the analysis of the strategic decisions, emphasizing the importance of a sustainable competitive advantage, and proposing an integrated conceptual and operational framework (the “Strateco Dashboard”), that complements and significantly improves the recent and well-known Blue Ocean approach to strategy development. The second part discusses strategic decisions from a “corporate” perspective (i.e. diversicfi ation and strategic management of multiple businesses), providing also a concrete example of the relationships between strategic decisions and results through a simpliefi d business simulation. Finally, the last two parts present an overview of important topics that are relevant for both the above contexts: • the organizational aspects, the issues of ownership versus market transactions, and the logic of various forms of collaborative agreements; • the measurement of the performance of strategy in terms of value creation for the shareholders, highlighting differences and similarities, as well as strengths and weaknesses, of the main metrics. Furthermore, it proposes a comprehensive and operational framework for the assessment of the nfi ancial feasibility of strategy, through the measurement of the impact of the planned strategic moves on nfi ancial needs and the evaluation of their nfi ancial sustainability. G. Gandellini et al., Strategy for Action–II, SpringerBriefs in Business, 1 DOI: 10.1007/978-88-470-2475-5_1, © The Author(s) 2013 Chapter 2 Business Strategy: Formulation, Development and Control Abstract Focusing on the major issues related to strategic management of a single strategic business unit (SBU), the rfist part of this chapter will discuss the most rel- evant aspects that should be addressed in strategy formulation. After an overview of different perspectives on the behavioral process that conducts to the formation of strat- egies, we will then focus our attention on the importance of creating and maintaining a competitive advantage. We will nfi ally present a systematic logical and operational framework for conceiving, developing and controlling a sound strategic plan that inte- grates and complements the famous Blue Ocean approach to strategy development. Keywords Strategic management • Strategic planning • Strategic business unit • Marketing strategy • Market share • Pricing strategy • Value/price ratio • Critical mass • Demand curve • Judgmental modeling • Decision support systems 2.1 The Strategy Pillars The competitive strategies adopted by companies are highly customized and strictly dependent on the various combinations of their choices of products, mar- kets, technologies, approaches versus competitors, or the manner in which these choices are implemented. For this reason, it is difficult and almost impossible to find two companies that adopt the same strategy. This diversity derives from the different points of view of the strategist who, as we will see, may either be a rational planner or a shrewd visionary. However, the variety of alternatives is also affected by a necessary process of contextualization of the strategy in the specific internal and external environment in which the firm operates. We already emphasized, in the introduction to the first volume of this series, in which we discussed the logic and context of strategic management, that “competi- tion occurs at the business unit level” (Porter 1987). Before addressing the issue of corporate strategy (i.e. strategic managing multiple businesses), we therefore need to understand the functioning of the basic “bricks” of competitive strategy. In view of this, it is preliminarily useful to identify the place of strategic decisions within G. Gandellini et al., Strategy for Action–II, SpringerBriefs in Business, 3 DOI: 10.1007/978-88-470-2475-5_2, © The Author(s) 2013 4 2 Business Strategy: Formulation, Development and Control the strategic management process, and, particularly, which type of decisions must be made in order to develop an exhaustive, systematic and consistent plan. 2.1.1 Putting Strategy in its Place How, in practice, can companies formulate a strategy? Before addressing the major issues that a good strategic plan should cover, it is useful to summarize the place of strategy in the context of the entire strategic man- agement process. Figure 2.1 adapted from Hambrick and Fredrickson (2005), highlights several important aspects: • On the one side, the major activities that managers should carry on in the strate- gic management process: – the activities in the top part of the figure, identified with circles, represent the most important decisions that need to be made; – the square in the bottom left part summarizes the contents of the cognitive and information collection phases. – The hexagon in the bottom right part identifies the actions that need to be implemented in order to realize the strategic choices. • On the other side, the interrelationships among the various activities and the iterative sequence of the process that connects them: as we can see, continuous feedbacks between aspirations and objectives, analysis, decisions, implementa- tion, and control, are fundamental for a correct strategic management approach. We should further emphasize the following points: • Even though mission, vision and objectives represent the most relevant components of the strategic choices, they represent a sort of “compass” and the conceptual and Fig. 2.1 The strategic management process, and the place of strategy
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