Strategic Public Personnel Administration: Building and Managing Human Capital for the 21st Century Edited by Ali Farazmand PRAEGER P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 STRATEGIC PUBLIC PERSONNEL ADMINISTRATION i P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 ii P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 STRATEGIC PUBLIC PERSONNEL ADMINISTRATION Building and Managing Human Capital for the 21st Century VOLUME 1 EDITED by ALI FARAZMAND iii P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 LibraryofCongressCataloging-in-PublicationData Strategicpublicpersonneladministration:buildingandmanaginghumancapitalforthe 21stcentury/editedbyAliFarazmand. p. cm. Includesbibliographicalreferencesandindex. ISBN–0–275–96536–8(set:alk.paper)—ISBN–0–275–99378–7(vol1:alk. paper)—ISBN–0–275–99380–9(vol2:alk.paper)—1.Publicadministration. 2.Manpowerplanning. 3.Strategicplanning. 4.Policysciences. 5.Globalization. 6.Publicadministration—UnitedStates. 7.Civil service—UnitedStates—Personnelmanagement. I.Farazmand,Ali. JF1351.S8562007 352.6(cid:1)234—dc22 2006029132 BritishLibraryCataloguinginPublicationDataisavailable. Copyright©2007byAliFarazmand Allrightsreserved.Noportionofthisbookmaybe reproduced,byanyprocessortechnique,withoutthe expresswrittenconsentofthepublisher. LibraryofCongressCatalogCardNumber:2006029132 ISBN:0–275–96536–8(set) 0–275–99378–7(v.1) 0–275–99380–9(v.2) Firstpublishedin2007 PraegerPublishers,88PostRoadWest,Westport,CT06881 AnimprintofGreenwoodPublishingGroup,Inc. www.praeger.com PrintedintheUnitedStatesofAmerica Thepaperusedinthisbookcomplieswiththe PermanentPaperStandardissuedbytheNational InformationStandardsOrganization(Z39.48–1984). 10 9 8 7 6 5 4 3 2 1 iv P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 CONTENTS VOLUME1 Preface ix PARTI. STRATEGICPUBLICPERSONNELADMINISTRATION/HRM: HISTORY,DEVELOPMENT,ANDTRANSFORMATION 1 StrategicPublicPersonnelAdministration:AConceptualFramework forBuildingandManagingHumanCapitalinthe21stCentury 3 AliFarazmand 2 U.S.PublicPersonnelAdministrationinHistoricalPerspective 23 PaulP.VanRiper 3 TowardaNewPerspectiveinStrategicHumanResource ManagementinthePublicSector 43 DonaldE.KlingnerandGamalSabet 4 AccountabilityChallengesFacingPublicSectorHRMinanEraof Downsizing,Devolution,Diffusion,andEmpowerment 67 J.StevenOttandLisaA.Dicke 5 MakingtheTransitiontoStrategicHumanResource Management:Precursors,Strategies,andTechniques 85 StevenW.Hays 6 ProductiveHumanResourceManagementforthe 21stCentury:ContextandStrategies 101 MarcHolzer,HedyIsaacs,andSeok-HwanLee v P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 vi Contents 7 “StrategicPlanning”asFakery:GovernmentDoesItWhile PretendingItDoesNot 121 FrederickThayer 8 InnovationsinStrategicHumanResourceManagement:Building CapacityintheAgeofGlobalization 141 AliFarazmand PARTII. BUREAUCRACY,CIVILSERVICE,ANDPOLITICS 9 PoliticsandStrategicPublicPersonnelManagement:TheLeastBad System? 163 RobertMaranto 10 EndingCivilServiceParalysis:EmergingPracticesandTrendsin StateHumanResourceManagement 183 SallySelden 11 AModestProposalRegardingPoliticalAppointees 199 WilliamL.MurrayandGaryL.Wamsley 12 CivilServiceReformintheUnitedStates:AStrategicAnalysisof Past,Present,andFuture 227 AliFarazmand VOLUME2 Preface ix PARTIII. ORGANIZATIONALBEHAVIORANDSTRATEGICPPM 13 PhaseModelofBurnoutasLeverageinMeeting“FutureForces” ChallengingHRD 249 RobertT.GolembiewskiandThomasA.Myers 14 JobMobilityAssignments:MechanismsforHumanResource CapacityDevelopment 281 LoisRecascinoWiseandBarbaraLamb 15 HighPerformanceWorkTeams 301 MichaelKlausner 16 LinkingPerformanceAppraisaltoOrganizationalStrategicPlanning: AChallengingTaskintheNewCentury 319 BehroozKalantari 17 GownGoestoTown:On-CampusCommitmentandOff-Campus ConsultingbyPublicAdministrationandAffairsFaculty 329 JamesS.BowmanandCaroleL.Jurkiewicz P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 Contents vii PARTIV. ISSUESANDTRENDSINPUBLIC PERSONNELADMINISTRATION 18 EqualOpportunity,AffirmativeAction,andtheConstitution:New ChallengesFacingPublicHumanResourceManagement 351 JackP.DesarioandJamesD.Slack 19 TheHumanResourcesPerspective onWorkplaceViolence 383 LloydG.NigroandWilliamL.Waugh,Jr. 20 FramingGender,FramingWork:TheDisparateImpactof TraditionalHRMPractices 399 MaryE.GuyandJenniferA.Killingsworth 21 StrategicHumanResourceManagement:ApplyingTechnologyto Function 419 CaroleL.Jurkiewicz 22 StrategicPublicSectorLaborRelationsandHighPerforming Workplaces:ConfrontationorCooperation? 441 DavidG.Carnevale 23 TotalQualityManagement(TQM)andGlobalization:ChangingRole ofGovernment,Challenges,andOpportunities 459 AliFarazmand Index 477 AbouttheEditorandContributors 493 P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 viii P1:FBQ/JZK P2:FBQ GGBD051FM1 November28,2006 14:45 PREFACE Thehistoryofpublicpersonneladministrationisasoldashumancivilizations. Indeed,strategicpublicpersonneladministrationhasbeeninpracticeforat least 2500 years, if not longer, with planning, recruitment, and development of long-term career professional experts for key strategic positions in government andpublicadministrationleadership.Severalgreatancientcivilizations—forex- ample, Persia, China, Assyria, Egypt, and Rome—practiced strategic personnel management systems, some systematically and others unsystematically. An ex- ample of a systematic and elaborate strategic public management is what was practiced by the ancient Persian Empire, so famous for its highly efficient and effectivepublicbureaucracythatmanagedthelargestempiretheworldhasever known. This was evident in the planning for, and development of, political and ad- ministrative leadership elites as well as key professional experts in the ancient world-stateAchaemenidPersianEmpirethatgovernedvirtuallytheentireknown world of the time. In building the historic structure of the palace city complex of Persepolis in the 5th century B.C. that employed hundreds of thousands of workersandtechnicalprofessionalsandengineers,educatedwomenalsoplayed a major role as “compensation managers and supervisors” many of whom also occupiedkeymanagerialpositionsinthehugebureaucracy. Similar strategic positions and personnel were managed in all other areas of themeritoriousPersianbureaucracy—frombuildingandrunningtheContinental RoyalHighwaythatextendedfromPersepolisandPersianGulftoSardis,capital oftheLydianSatrapyintheeasternMediterraneanarea;tobuildingandmanaging hundredsofmileslongundergroundirrigationcanalsystems,Qanats;tothecon- struction and management of the Suez Canal (circa 500 B.C.) under Darius the Great. Although the centralized professional bureaucracy of Persia was pushed ix
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