Strategic Human Resource Management-Formulating and Implementing HR Strategies for a Competitive Advantage

185 Pages·2020·3.698 MB·\185

by  Ananda Das Gupta (Author)

Contents Contents
Strategic Human Resource

Management

Strategic Human Resource

Management

Formulating and Implementing HR

Strategies for a Competitive Advantage

Ananda Das Gupta
A PRODUCTIVITY PRESS BOOK
First published 2020
by Routledge
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and by Routledge
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© 2020 Taylor & Francis
The right of Ananda Das Gupta to be identified as author of this work has been asserted by him in
accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form
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Library of Congress Cataloging-in-Publication Data
Names: Das Gupta, Ananda, 1955- author.
Title: Strategic human resource management : formulating and implementing
HR strategies for a competitive advantage / Ananda Das Gupta.
Description: New York, NY : Routledge, 2020. | Includes bibliographical
references and index.
Identifiers: LCCN 2019056496 (print) | LCCN 2019056497 (ebook) | ISBN
9780367345242 (hbk) | ISBN 9780429327728 (ebk)
Subjects: LCSH: Personnel management. | Strategic planning. |
Organizational effectiveness.
Classification: LCC HF5549 .D35 2020 (print) | LCC HF5549 (ebook) | DDC
658.3/01--dc23
LC record available at https://lccn.loc.gov/2019056496
LC ebook record available at https://lccn.loc.gov/2019056497
ISBN: 978-0-367-34524-2 (hbk)
ISBN: 978-0-429-32772-8 (ebk)
Typeset in Garamond
by Deanta Global Publishing Services, Chennai, India
Contents

Author ..................................................................................xi

1 Introduction to Strategic Human Resource

Management .............................................................1

Introduction ......................................................................... 1

Learning Objectives ............................................................ 2

I ........................................................................................ 2

II .....................................................................................14

Theoretical Foundations of SHRM .............................14

Implications of HRM Practices ...................................16

III ....................................................................................18

SHRM and Organizational Performance ....................18

Case Study of Strategic Human Resource

Management in Walmart Stores .....................................22

Introduction ................................................................22

Conclusion ..........................................................................26

References ..........................................................................26

2 Strategy: Concept and Process...............................31

It Is Imperative for the Corporate World to Design

Strategic HR Management ..................................................34

Process Improvements to Move toward Enduring

Human Resource Management ..........................................36

Strategic HRM Helps to Create Employer Branding .........36

Role of Strategic HRM for Achieving Global

Ambitions .......................................................................36

Embarking on a Journey ................................................37

v
vi ◾ Contents
Working Out a Winning Formula ..............................38

Mastering the International Matrix ............................39

Bibliography .......................................................................47

3 Strategic Human Resource Management:

Concept and Process ..............................................49

Competitive Human Resources Strategies .........................49

Implications for Human Resources Strategy .....................51

What Does an Effective HR Agenda Need to Do? ............51

Why Do So Few HR Strategies Provide These Benefits? ....52

Four Steps to an HR Agenda .............................................52

Step 1: Enterprise People Philosophies and Themes ......53

Potential Action Items ................................................55

Step 2: Business Unit People Plan .................................55

Organizational Capabilities – Path to People Plans ......56

Organization Capabilities Defining the Work of HR in

Supporting the Growth Strategy of the Business .............57

The Competency Lever ..................................................57

The Process and Structure Lever ...................................58

The Culture Lever...........................................................59

Involving Line Leaders in the Capabilities Discussion ..59

Step 3: Company-Wide People Priorities .......................61

References ..........................................................................62

4 Formulating and Implementing HR Strategies ......65

Corporate Governance and the HR Agenda .....................65

Global Integration ..........................................................66

Most Commonly Integrated Global Practices ................66

Potential Action Items ................................................... 68

Step 4: HR-Organization Renewal (Operational Plans) ........68

Potential Action Items ....................................................70

Completing the HR Strategy Process .............................71

References ..........................................................................73

5 Roles in Strategic HRM ..........................................75

People Development and Team Work ..............................75

The Process of Performance Management ....................75

Clarifying Responsibilities ..........................................76
Contents ◾ vii
Developing Performance Indicators and Objectives .....77

Preparing Action Plans .............................................. 80

The Need for Teamwork ................................................81

Action-Centered Leadership .......................................... 84

Leadership Tasks ....................................................... 84

Team Processes ............................................................. 88

Stages of Team Development.................................... 88

Clear Objectives and Agreed Performance Goals ........88

Openness and Confrontation .....................................89

Support and Trust .......................................................89

Cooperation and Conflict ...........................................89

Good Decision-Making ............................................. 90

Appropriate Leadership ............................................. 90

Review of the Team Process ..................................... 90

Sound Inter-Group Relationships ...............................91

Individual Development Opportunities .....................91

Top 25 Companies in India ...........................................92

Strategic HRM and Employer Branding .........................95

References ........................................................................105

6 Improving Business Performance through

Strategic HRM ......................................................107

The Best and the Rest ......................................................107

Best Practices ...................................................................109

Becoming the Best: Lessons from around the Globe .......111

Designing the Role of Corporate HR with a Focus on

Strategic HRM ...................................................................112

Notes Based on Discussions with the HR Head

of SRF ...............................................................................117

Notes Based on Discussions with the Regional HR

Manager of SBCH ...........................................................122

Notes Based on Discussions with Mr. Roy Chowdhary

of Baxter ...........................................................................126

Notes Based on Discussions with the HR Head

of  Samtel ...........................................................................129

Bibliography .....................................................................136
viii ◾ Contents
7 Strategies for Improving Organizational

Effectiveness ........................................................137

Corporate HR at the Heart of the Business ....................137

Performance Management ...........................................137

Organizational Development .......................................138

Employee Development ...............................................138

Employee Relation ........................................................138

Benefits of Corporate HR .............................................141

Roles of Corporate HR .....................................................142

Role of Corporate HR in Relation to Unit HR/

Divisional HR ...............................................................142

The Relationship of Corporate HR with Different

Departments .................................................................143

Governmental and Societal Obligations of

Corporate HR ...............................................................144

Role of Corporate HR in Strategic Manpower

Planning ........................................................................145

Role of Corporate HR as a Business Partner...............146

Corporate HR in a Proactive Role ...............................146

Role of Corporate HR as an Employee Advocate .......147

Role of Corporate HR as a Change Agent ...................148

Role of Corporate HR in Transforming the Culture

and Creating Cultural Awareness .................................149

Measures for Developing a Good

Organizational Culture .............................................150

Role of Corporate HR in Recruitment and Selection .....150

Role of Corporate HR in Career Development

and Growth .................................................................. 151

Role of Corporate HR in Retention of Employees ......152

Role of Corporate HR in Employee Compensation

and Benefits ..................................................................152

Role of Corporate HR in Trade Union Relations .........153

Role of Corporate HR in Total Quality Management .....153

Competencies and Qualities Required for

Corporate  HR ...................................................................157

Training and Development Process .................................158
Contents ◾ ix
Role of Corporate HR in Training and Development ....158

Continuous Improvement with Respect to

Process Identification ...............................................160

Conclusion, Recommendation and Key Issues ...............162

Recommendation..........................................................162

Changing Role of HR ...................................................163

Key Issues .....................................................................164

Bibliography .....................................................................164

Index ..........................................................................167