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Strategic Human Resource Management-Formulating and Implementing HR Strategies for a Competitive Advantage PDF

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Contents Contents Strategic Human Resource Management Strategic Human Resource Management Formulating and Implementing HR Strategies for a Competitive Advantage Ananda Das Gupta A PRODUCTIVITY PRESS BOOK First published 2020 by Routledge 52 Vanderbilt Avenue, New York, NY 10017 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2020 Taylor & Francis The right of Ananda Das Gupta to be identified as author of this work has been asserted by him in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Names: Das Gupta, Ananda, 1955- author. Title: Strategic human resource management : formulating and implementing HR strategies for a competitive advantage / Ananda Das Gupta. Description: New York, NY : Routledge, 2020. | Includes bibliographical references and index. Identifiers: LCCN 2019056496 (print) | LCCN 2019056497 (ebook) | ISBN 9780367345242 (hbk) | ISBN 9780429327728 (ebk) Subjects: LCSH: Personnel management. | Strategic planning. | Organizational effectiveness. Classification: LCC HF5549 .D35 2020 (print) | LCC HF5549 (ebook) | DDC 658.3/01--dc23 LC record available at https://lccn.loc.gov/2019056496 LC ebook record available at https://lccn.loc.gov/2019056497 ISBN: 978-0-367-34524-2 (hbk) ISBN: 978-0-429-32772-8 (ebk) Typeset in Garamond by Deanta Global Publishing Services, Chennai, India Contents Author ..................................................................................xi 1 Introduction to Strategic Human Resource Management .............................................................1 Introduction ......................................................................... 1 Learning Objectives ............................................................ 2 I ........................................................................................ 2 II .....................................................................................14 Theoretical Foundations of SHRM .............................14 Implications of HRM Practices ...................................16 III ....................................................................................18 SHRM and Organizational Performance ....................18 Case Study of Strategic Human Resource Management in Walmart Stores .....................................22 Introduction ................................................................22 Conclusion ..........................................................................26 References ..........................................................................26 2 Strategy: Concept and Process...............................31 It Is Imperative for the Corporate World to Design Strategic HR Management ..................................................34 Process Improvements to Move toward Enduring Human Resource Management ..........................................36 Strategic HRM Helps to Create Employer Branding .........36 Role of Strategic HRM for Achieving Global Ambitions .......................................................................36 Embarking on a Journey ................................................37 v vi ◾ Contents Working Out a Winning Formula ..............................38 Mastering the International Matrix ............................39 Bibliography .......................................................................47 3 Strategic Human Resource Management: Concept and Process ..............................................49 Competitive Human Resources Strategies .........................49 Implications for Human Resources Strategy .....................51 What Does an Effective HR Agenda Need to Do? ............51 Why Do So Few HR Strategies Provide These Benefits? ....52 Four Steps to an HR Agenda .............................................52 Step 1: Enterprise People Philosophies and Themes ......53 Potential Action Items ................................................55 Step 2: Business Unit People Plan .................................55 Organizational Capabilities – Path to People Plans ......56 Organization Capabilities Defining the Work of HR in Supporting the Growth Strategy of the Business .............57 The Competency Lever ..................................................57 The Process and Structure Lever ...................................58 The Culture Lever...........................................................59 Involving Line Leaders in the Capabilities Discussion ..59 Step 3: Company-Wide People Priorities .......................61 References ..........................................................................62 4 Formulating and Implementing HR Strategies ......65 Corporate Governance and the HR Agenda .....................65 Global Integration ..........................................................66 Most Commonly Integrated Global Practices ................66 Potential Action Items ................................................... 68 Step 4: HR-Organization Renewal (Operational Plans) ........68 Potential Action Items ....................................................70 Completing the HR Strategy Process .............................71 References ..........................................................................73 5 Roles in Strategic HRM ..........................................75 People Development and Team Work ..............................75 The Process of Performance Management ....................75 Clarifying Responsibilities ..........................................76 Contents ◾ vii Developing Performance Indicators and Objectives .....77 Preparing Action Plans .............................................. 80 The Need for Teamwork ................................................81 Action-Centered Leadership .......................................... 84 Leadership Tasks ....................................................... 84 Team Processes ............................................................. 88 Stages of Team Development.................................... 88 Clear Objectives and Agreed Performance Goals ........88 Openness and Confrontation .....................................89 Support and Trust .......................................................89 Cooperation and Conflict ...........................................89 Good Decision-Making ............................................. 90 Appropriate Leadership ............................................. 90 Review of the Team Process ..................................... 90 Sound Inter-Group Relationships ...............................91 Individual Development Opportunities .....................91 Top 25 Companies in India ...........................................92 Strategic HRM and Employer Branding .........................95 References ........................................................................105 6 Improving Business Performance through Strategic HRM ......................................................107 The Best and the Rest ......................................................107 Best Practices ...................................................................109 Becoming the Best: Lessons from around the Globe .......111 Designing the Role of Corporate HR with a Focus on Strategic HRM ...................................................................112 Notes Based on Discussions with the HR Head of SRF ...............................................................................117 Notes Based on Discussions with the Regional HR Manager of SBCH ...........................................................122 Notes Based on Discussions with Mr. Roy Chowdhary of Baxter ...........................................................................126 Notes Based on Discussions with the HR Head of  Samtel ...........................................................................129 Bibliography .....................................................................136 viii ◾ Contents 7 Strategies for Improving Organizational Effectiveness ........................................................137 Corporate HR at the Heart of the Business ....................137 Performance Management ...........................................137 Organizational Development .......................................138 Employee Development ...............................................138 Employee Relation ........................................................138 Benefits of Corporate HR .............................................141 Roles of Corporate HR .....................................................142 Role of Corporate HR in Relation to Unit HR/ Divisional HR ...............................................................142 The Relationship of Corporate HR with Different Departments .................................................................143 Governmental and Societal Obligations of Corporate HR ...............................................................144 Role of Corporate HR in Strategic Manpower Planning ........................................................................145 Role of Corporate HR as a Business Partner...............146 Corporate HR in a Proactive Role ...............................146 Role of Corporate HR as an Employee Advocate .......147 Role of Corporate HR as a Change Agent ...................148 Role of Corporate HR in Transforming the Culture and Creating Cultural Awareness .................................149 Measures for Developing a Good Organizational Culture .............................................150 Role of Corporate HR in Recruitment and Selection .....150 Role of Corporate HR in Career Development and Growth .................................................................. 151 Role of Corporate HR in Retention of Employees ......152 Role of Corporate HR in Employee Compensation and Benefits ..................................................................152 Role of Corporate HR in Trade Union Relations .........153 Role of Corporate HR in Total Quality Management .....153 Competencies and Qualities Required for Corporate  HR ...................................................................157 Training and Development Process .................................158 Contents ◾ ix Role of Corporate HR in Training and Development ....158 Continuous Improvement with Respect to Process Identification ...............................................160 Conclusion, Recommendation and Key Issues ...............162 Recommendation..........................................................162 Changing Role of HR ...................................................163 Key Issues .....................................................................164 Bibliography .....................................................................164 Index ..........................................................................167

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