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Strategic Human Resource Management PDF

746 Pages·2003·3.37 MB·English
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VIEW SSttrraatteeggiicc HHuummaann RReessoouurrccee MMaannaaggeemmeenntt Taken from: Strategic Human Resource Management, Second Edition by Charles R. Greer Copyright © 2001, 1995 by Prentice-Hall, Inc. A Pearson Education Company Upper Saddle River, New Jersey 07458 Compilation Copyright © 2003 by Pearson Custom Publishing All rights reserved. This copyright covers material written expressly for this volume by the editor/s as well as the compilation itself. It does not cover the individual selections herein that first appeared elsewhere. ii Permission to reprint these has been obtained by Pearson Custom Publishing for this edition only. Further reproduction by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system, must be arranged with the individual copyright holders noted. This special edition published in cooperation with Pearson Custom Publishing. Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 Please visit our web site at www.pearsoncustom.com ISBN 0–536–72690–6 BA 996748 PEARSON CUSTOM PUBLISHING 75 Arlington Street, Suite 300 Boston, MA 02116 A Pearson Education Company iii iv Table of Contents SECTION ONE.................................................................1 An Investment Perspective and Human Resources....2 (cid:132) HUMAN RESOURCE INVESTMENT CONSIDERATIONS...6 (cid:132) INVESTMENTS IN TRAINING AND DEVELOPMENT .....14 (cid:132) INVESTMENT PRACTICES FOR IMPROVED RETENTION ............................................................32 (cid:132) INVESTMENTS IN JOB-SECURE WORKFORCES ..........42 (cid:132) ETHICAL IMPLICATIONS OF EMPLOYMENT PRACTICES.............................................................56 (cid:132) NONTRADITIONAL INVESTMENT APPROACHES.........58 (cid:132) SUMMARY...............................................................67 (cid:132) NOTES....................................................................74 STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents SECTION TWO ..............................................................93 The Human Resource Environment...........................94 (cid:132) TECHNOLOGY AND ORGANIZATIONAL STRUCTURE............................................................96 (cid:132) WORKER VALUES AND ATTITUDINAL TRENDS ........ 109 (cid:132) MANAGEMENT TRENDS ......................................... 116 (cid:132) DEMOGRAPHIC TRENDS ........................................ 143 (cid:132) TRENDS IN THE UTILIZATION OF HUMAN RESOURCES.......................................................... 153 (cid:132) INTERNATIONAL DEVELOPMENTS.......................... 163 (cid:132) SUMMARY............................................................. 169 (cid:132) NOTES.................................................................. 178 Strategy Formulation..............................................202 (cid:132) IMPORTANCE OF HUMAN RESOURCES TO STRATEGY............................................................ 203 (cid:132) THEORETICAL FOUNDATIONS................................ 206 (cid:132) INTERNATIONAL STRATEGY .................................. 219 (cid:132) HUMAN RESOURCE CONTRIBUTIONS TO STRATEGY............................................................ 232 (cid:132) STRATEGY-DRIVEN ROLE BEHAVIORS AND PRACTICES........................................................... 237 (cid:132) STRATEGIC HUMAN RESOURCE ACTIVITY TYPOLOGY............................................................ 239 (cid:132) CLASSIFYING HUMAN RESOURCE TYPES................. 245 (cid:132) NETWORK ORGANIZATIONS AND STRATEGY.......... 252 vi STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents (cid:132) ORGANIZATIONAL LEARNING ................................ 254 (cid:132) INTEGRATION OF STRATEGY AND HUMAN RESOURCE PLANNING ........................................... 257 (cid:132) THE HUMAN RESOURCE MANAGER AND STRATEGIC PLANNING .......................................... 268 (cid:132) SUMMARY............................................................. 272 (cid:132) NOTES.................................................................. 281 vii STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents SECTION THREE .........................................................299 Human Resource Planning......................................300 (cid:132) THE STRATEGIC ROLE OF HUMAN RESOURCE PLANNING ............................................................ 301 (cid:132) OVERVIEW OF HUMAN RESOURCE PLANNING......... 307 (cid:132) MANAGERIAL ISSUES IN PLANNING........................ 314 (cid:132) SELECTING FORECASTING TECHNIQUES ................ 319 (cid:132) FORECASTING THE SUPPLY OF HUMAN RESOURCES.......................................................... 326 (cid:132) FORECASTING THE DEMAND FOR HUMAN RESOURCES.......................................................... 348 (cid:132) SUMMARY............................................................. 363 (cid:132) NOTES.................................................................. 370 viii STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents SECTION FOUR...........................................................384 Strategy Implementation: Workforce Utilization and Employment Practices ....................385 (cid:132) EFFICIENT UTILIZATION OF HUMAN RESOURCES ... 386 (cid:132) DEALING WITH EMPLOYEE SHORTAGES................. 397 (cid:132) SELECTION OF EMPLOYEES ................................... 406 (cid:132) DEALING WITH EMPLOYEE SURPLUSES.................. 416 (cid:132) SPECIAL IMPLEMENTATION CHALLENGES............... 440 (cid:132) SUMMARY............................................................. 446 (cid:132) NOTES.................................................................. 451 Strategy Implementation: Reward and Development Systems...................................................................452 (cid:132) STRATEGICALLY ORIENTED PERFORMANCE MEASUREMENT SYSTEMS ...................................... 467 (cid:132) STRATEGICALLY ORIENTED COMPENSATION SYSTEMS.............................................................. 480 (cid:132) EMPLOYEE DEVELOPMENT..................................... 499 (cid:132) SUMMARY............................................................. 525 (cid:132) NOTES.................................................................. 535 ix STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents SECTION FIVE ............................................................548 The Performance Impact of Human Resource Practices..................................................................549 (cid:132) INDIVIDUAL HIGH-PERFORMANCE PRACTICES........ 551 (cid:132) LIMITATIONS OF INDIVIDUAL PRACTICES.............. 607 (cid:132) EVOLUTION OF PRACTICES ................................... 608 (cid:132) SYSTEMS OF HIGH-PERFORMANCE HUMAN RESOURCE PRACTICES.......................................... 609 (cid:132) INDIVIDUAL BEST PRACTICES VS. SYSTEMS OF PRACTICES........................................................... 614 (cid:132) UNIVERSAL PRACTICES VS. CONTINGENCY PERSPECTIVES...................................................... 616 (cid:132) EMPIRICAL EVIDENCE: THE CASE FOR UNIVERSAL BEST PRACTICES................................................... 618 (cid:132) EMPIRICAL EVIDENCE: THE CASE FOR THE CONTINGENCY VIEW............................................. 622 (cid:132) SORTING THROUGH THE EVIDENCE....................... 627 (cid:132) SUMMARY............................................................. 631 (cid:132) NOTES.................................................................. 639 x

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