STRATEGIC COLLABORATION IN PUBLIC AND NONPROFIT ADMINISTRATION A Practice-Based Approach to Solving Shared Problems American Society for Public Administration Book Series on Public Administration & Public Policy Editor-in-Chief Evan M. Berman, Ph.D. National Chengchi University, Taiwan [email protected] Mission: Throughout its history, ASPA has sought to be true to its founding principles of promot- ing scholarship and professionalism within the public service. The ASPA Book Series on Public Administration and Public Policy publishes books that increase national and international in- terest for public administration and which discuss practical or cutting edge topics in engaging ways of interest to practitioners, policy-makers, and those concerned with bringing scholarship to the practice of public administration. (cid:54)(cid:87)(cid:85)(cid:68)(cid:87)(cid:72)(cid:74)(cid:76)(cid:70)(cid:3)(cid:38)(cid:82)(cid:79)(cid:79)(cid:68)(cid:69)(cid:82)(cid:85)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:3)(cid:76)(cid:81)(cid:3)(cid:51)(cid:88)(cid:69)(cid:79)(cid:76)(cid:70)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:49)(cid:82)(cid:81)(cid:83)(cid:85)(cid:82)(cid:192)(cid:87)(cid:3)(cid:36)(cid:71)(cid:80)(cid:76)(cid:81)(cid:76)(cid:86)(cid:87)(cid:85)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:29)(cid:3)(cid:36)(cid:3)(cid:51)(cid:85)(cid:68)(cid:70)(cid:87)(cid:76)(cid:70)(cid:72)(cid:16)(cid:37)(cid:68)(cid:86)(cid:72)(cid:71)(cid:3)(cid:36)(cid:83)(cid:16) (cid:83)(cid:85)(cid:82)(cid:68)(cid:70)(cid:75)(cid:3)(cid:87)(cid:82)(cid:3)(cid:54)(cid:82)(cid:79)(cid:89)(cid:76)(cid:81)(cid:74)(cid:3)(cid:54)(cid:75)(cid:68)(cid:85)(cid:72)(cid:71)(cid:3)(cid:51)(cid:85)(cid:82)(cid:69)(cid:79)(cid:72)(cid:80)(cid:86)(cid:15)(cid:3)Dorothy Norris-Tirrell and Joy A. Clay (cid:42)(cid:82)(cid:89)(cid:72)(cid:85)(cid:81)(cid:80)(cid:72)(cid:81)(cid:87)(cid:3)(cid:38)(cid:82)(cid:81)(cid:87)(cid:85)(cid:68)(cid:70)(cid:87)(cid:76)(cid:81)(cid:74)(cid:29)(cid:3)(cid:51)(cid:85)(cid:82)(cid:80)(cid:76)(cid:86)(cid:72)(cid:86)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:51)(cid:72)(cid:85)(cid:76)(cid:79)(cid:86)(cid:15)(cid:3)William Sims Curry (cid:48)(cid:68)(cid:81)(cid:68)(cid:74)(cid:76)(cid:81)(cid:74)(cid:3)(cid:51)(cid:88)(cid:69)(cid:79)(cid:76)(cid:70)(cid:3)(cid:54)(cid:72)(cid:70)(cid:87)(cid:82)(cid:85)(cid:3)(cid:51)(cid:85)(cid:82)(cid:77)(cid:72)(cid:70)(cid:87)(cid:86)(cid:29)(cid:3)(cid:36)(cid:3)(cid:54)(cid:87)(cid:85)(cid:68)(cid:87)(cid:72)(cid:74)(cid:76)(cid:70)(cid:3)(cid:41)(cid:85)(cid:68)(cid:80)(cid:72)(cid:90)(cid:82)(cid:85)(cid:78)(cid:3)(cid:73)(cid:82)(cid:85)(cid:3)(cid:54)(cid:88)(cid:70)(cid:70)(cid:72)(cid:86)(cid:86)(cid:3)(cid:76)(cid:81)(cid:3)(cid:68)(cid:81)(cid:3)(cid:40)(cid:85)(cid:68)(cid:3) (cid:82)(cid:73)(cid:3)(cid:39)(cid:82)(cid:90)(cid:81)(cid:86)(cid:76)(cid:93)(cid:72)(cid:71)(cid:3)(cid:42)(cid:82)(cid:89)(cid:72)(cid:85)(cid:81)(cid:80)(cid:72)(cid:81)(cid:87)(cid:15)(cid:3)David S. Kassel (cid:50)(cid:85)(cid:74)(cid:68)(cid:81)(cid:76)(cid:93)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:68)(cid:79)(cid:3)(cid:36)(cid:86)(cid:86)(cid:72)(cid:86)(cid:86)(cid:80)(cid:72)(cid:81)(cid:87)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:44)(cid:80)(cid:83)(cid:85)(cid:82)(cid:89)(cid:72)(cid:80)(cid:72)(cid:81)(cid:87)(cid:3)(cid:76)(cid:81)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:51)(cid:88)(cid:69)(cid:79)(cid:76)(cid:70)(cid:3)(cid:54)(cid:72)(cid:70)(cid:87)(cid:82)(cid:85)(cid:15)(cid:3) Kathleen M. Immordino (cid:48)(cid:68)(cid:77)(cid:82)(cid:85)(cid:3)(cid:47)(cid:72)(cid:68)(cid:74)(cid:88)(cid:72)(cid:3)(cid:58)(cid:76)(cid:81)(cid:81)(cid:72)(cid:85)(cid:86)(cid:29)(cid:3)(cid:56)(cid:86)(cid:76)(cid:81)(cid:74)(cid:3)(cid:54)(cid:83)(cid:82)(cid:85)(cid:87)(cid:86)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:38)(cid:88)(cid:79)(cid:87)(cid:88)(cid:85)(cid:68)(cid:79)(cid:3)(cid:38)(cid:72)(cid:81)(cid:87)(cid:72)(cid:85)(cid:86)(cid:3)(cid:68)(cid:86)(cid:3)(cid:55)(cid:82)(cid:82)(cid:79)(cid:86)(cid:3) (cid:73)(cid:82)(cid:85)(cid:3)(cid:40)(cid:70)(cid:82)(cid:81)(cid:82)(cid:80)(cid:76)(cid:70)(cid:3)(cid:39)(cid:72)(cid:89)(cid:72)(cid:79)(cid:82)(cid:83)(cid:80)(cid:72)(cid:81)(cid:87)(cid:15)(cid:3)Mark S. Rosentraub (cid:55)(cid:75)(cid:72)(cid:3)(cid:41)(cid:82)(cid:85)(cid:80)(cid:88)(cid:79)(cid:68)(cid:3)(cid:73)(cid:82)(cid:85)(cid:3)(cid:40)(cid:70)(cid:82)(cid:81)(cid:82)(cid:80)(cid:76)(cid:70)(cid:3)(cid:42)(cid:85)(cid:82)(cid:90)(cid:87)(cid:75)(cid:3)(cid:82)(cid:81)(cid:3)(cid:48)(cid:68)(cid:76)(cid:81)(cid:3)(cid:54)(cid:87)(cid:85)(cid:72)(cid:72)(cid:87)(cid:3)(cid:36)(cid:80)(cid:72)(cid:85)(cid:76)(cid:70)(cid:68)(cid:15)(cid:3)Gerald L. Gordon (cid:55)(cid:75)(cid:72)(cid:3)(cid:49)(cid:72)(cid:90)(cid:3)(cid:41)(cid:68)(cid:70)(cid:72)(cid:3)(cid:82)(cid:73)(cid:3)(cid:42)(cid:82)(cid:89)(cid:72)(cid:85)(cid:81)(cid:80)(cid:72)(cid:81)(cid:87)(cid:29)(cid:3)(cid:43)(cid:82)(cid:90)(cid:3)(cid:51)(cid:88)(cid:69)(cid:79)(cid:76)(cid:70)(cid:3)(cid:48)(cid:68)(cid:81)(cid:68)(cid:74)(cid:72)(cid:85)(cid:86)(cid:3)(cid:36)(cid:85)(cid:72)(cid:3)(cid:41)(cid:82)(cid:85)(cid:74)(cid:76)(cid:81)(cid:74)(cid:3)(cid:68)(cid:3)(cid:49)(cid:72)(cid:90)(cid:3) (cid:36)(cid:83)(cid:83)(cid:85)(cid:82)(cid:68)(cid:70)(cid:75)(cid:3)(cid:87)(cid:82)(cid:3)(cid:42)(cid:82)(cid:89)(cid:72)(cid:85)(cid:81)(cid:68)(cid:81)(cid:70)(cid:72)(cid:15)(cid:3)David E. McNabb (cid:55)(cid:75)(cid:72)(cid:3)(cid:41)(cid:68)(cid:70)(cid:76)(cid:79)(cid:76)(cid:87)(cid:68)(cid:87)(cid:76)(cid:89)(cid:72)(cid:3)(cid:47)(cid:72)(cid:68)(cid:71)(cid:72)(cid:85)(cid:3)(cid:76)(cid:81)(cid:3)(cid:38)(cid:76)(cid:87)(cid:92)(cid:3)(cid:43)(cid:68)(cid:79)(cid:79)(cid:29)(cid:3)(cid:53)(cid:72)(cid:72)(cid:91)(cid:68)(cid:80)(cid:76)(cid:81)(cid:76)(cid:81)(cid:74)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:54)(cid:70)(cid:82)(cid:83)(cid:72)(cid:3) (cid:68)(cid:81)(cid:71)(cid:3)(cid:38)(cid:82)(cid:81)(cid:87)(cid:85)(cid:76)(cid:69)(cid:88)(cid:87)(cid:76)(cid:82)(cid:81)(cid:86)(cid:15)(cid:3)James H. Svara American Society for Public Administration Series in Public Administration and Public Policy advanving excellence in public service... STRATEGIC COLLABORATION IN PUBLIC AND NONPROFIT ADMINISTRATION A Practice-Based Approach to Solving Shared Problems DOROTHY NORRIS-TIRRELL JOY A. CLAY R C CRC Press C Taylor & Francis Group Boca Raton London New York CRC Press is an imprint of the Taylor & Francis Group, an informa business CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2010 by Taylor and Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed in the United States of America on acid-free paper 10 9 8 7 6 5 4 3 2 1 International Standard Book Number: 978-1-4200-8875-5 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. 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CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Norris-Tirrell, Dorothy. Strategic collaboration in public and nonprofit administration : a practice-based approach to solving shared problems / Dorothy Norris-Tirrell, Joy A. Clay. p. cm. -- (American Society for Public Administration book series on public administration & public policy) Includes bibliographical references and index. ISBN 978-1-4200-8875-5 (hardcover : alk. paper) 1. Local government--United States. 2. Strategic planning--United States. 3. Problem solving--United States. 4. Public-private sector cooperation--United States. 5. Nonprofit organizations--United States--Management. I. Clay, Joy A. II. Title. III. Series. JS331.N67 2010 361.6068--dc22 2009053435 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Contents List of Tables .................................................................................................vii List of Figures ................................................................................................ix Preface ............................................................................................................xi Acknowledgments .......................................................................................xvii About the Authors ........................................................................................xix Contributors .................................................................................................xxi 1 The Promise of Strategic Collaboration .................................................1 DOROTHY NORRIS-TIRRELL AND JOY A. CLAY 2 A New Lens: The Life Cycle Model of Collaboration ...........................27 DOROTHY NORRIS-TIRRELL AND JOY A. CLAY 3 Assessing Collaborative Readiness: The Missing Strategic Step ...........55 JOY A. CLAY AND DOROTHY NORRIS-TIRRELL 4 Strategic Collaboration in Action: Six Principles .................................73 DOROTHY NORRIS-TIRRELL AND JOY A. CLAY 5 Attending to the Forgotten: The Elderly, Collaborative Practice, and Evacuation .....................................................................................99 PAMELA J. JENKINS, JOHN J. KIEFER, AND SHIRLEY LASKA 6 Running Out of Classrooms! Solving Overcrowding through Collaborative School Planning ...........................................................123 ESTEBAN DALEHITE 7 Moving beyond Hierarchies: Creating Effective Collaboration Networks for West Nile Virus Biosurveillance in Oregon ..................151 G. BRIAN BURKE, CHRISTOPHER M. WIRTH, THERESA A. PARDO, AMY D. SULLIVAN, HYUCKBIN KWON, AND J. RAMON GILGARCIA v vi(cid:1) (cid:79)(cid:1)Contents 8 Information Stewardship and Collaboration: Advancing Evidence-Based Public Policy Decision Making ................................177 JOY A. CLAY AND CINDY MARTIN 9 Choices and Challenges: Sustaining a Rural Health Network when Funding Vanishes ......................................................................209 DANA J. PATTON AND KENDRA B. STEWART 10 Collaboration, Citizen Participation, and Environmental Protection in the Marine Oil Trade of Alaska ....................................233 GEORGE J. BUSENBERG 11 Paving the Way for Public Transportation in Texas through Public Collaboration ..........................................................................253 SARMISTHA R. MAJUMDAR, JASON PIERCE, AND COLLEEN MOYNIHAN 12 Cape Fear Healthy Carolinians: Taking Risks, Crossing Boundaries .........................................................................................269 THOMAS J. BARTH AND ELIZABETH J. DEMSKI 13 Building a Community–Higher Education Collaboration to Meet the Needs of the Local Nonprofit Sector ............................................293 DOROTHY NORRISTIRRELL AND SUSAN TOMLINSON SCHMIDT 14 The Mastery of Strategic Collaboration Practice ................................313 JOY A. CLAY AND DOROTHY NORRIS-TIRRELL Appendix A: Recommended Reading List for Collaborative Practice ........327 Appendix B: Collaboration Operating Guidelines Sample .........................329 Appendix C: Participant Agreement ...........................................................333 Appendix D: Matrix of Collaboration Participant Roles ...........................335 Appendix E: Checklist for Strategic Collaboration Meetings .....................337 Appendix F: Parliamentary Procedure Highlights for Effective Meetings .................................................................................................339 Appendix G: Collaborative Analysis of a Contested Policy Issue Checklist.................................................................................................341 Appendix H: Recent Collaboration Practice Literature .............................343 References ...................................................................................................355 Index ...........................................................................................................373 List of Tables Table 1.1 People Skills Essential for Collaboration..........................................12 Table 1.2 Analytic Skills Essential for Collaboration ......................................13 Table 1.3 Boundary-Spanning Skills Essential for Collaboration....................14 Table 1.4 Overview of Cases ...........................................................................19 Table 2.1 Usable Knowledge for Strategic Collaboration Practice ...................33 Table 2.2 Diagnosing Collaboration Decline ..................................................45 Table 2.3 Steps of Strategic Collaboration ......................................................49 Table 3.1 Collaborative Readiness Assessment and Decision to Proceed or Not .............................................................................................70 Table 3.2 Key Readiness Questions to Be Addressed Prior to Forming a Strategic Collaboration ...................................................................71 Table 4.1 Collaborative Readiness Checklist ...................................................76 Table 4.2 The Stages of Collaboration: Conventional Activities and Strategic Practice .............................................................................79 Table 4.3 Taking the Collaboration Temperature ...........................................83 Table 4.4 Key Elements of MOU or Letter of Commitment ..........................85 Table 4.5 Tools for Group Creativity and Innovation .....................................88 Table 4.6 Collaboration Dissemination Methods ...........................................89 Table 4.7 Personal Traits for the Ideal Strategic Collaboration Participant .....91 Table 5.1 Elderly Evacuation Working Group Participation .........................105 Table 6.1 1994 Descriptive Statistics for School Crowding (Enrollment/ Capacity) in Palm Beach County, Florida, by Type of School .......129 vii viii(cid:1) (cid:79)(cid:1)List of Tables Table 6.2 Key Stakeholders and Position vis-à-vis Collaborative School Planning .....................................................................................131 Table 6.3 1993 Amendments Strengthening Collaboration Provisions .......135 Table 6.4 Revenue Sources Used to Finance Concurrency and Modernization ............................................................................138 Table 6.5 Trends in New and Modernized Schools ....................................143 Table 8.1 Summary Description of Key SUDS Information Subsystems ....184 Table 8.2 Summary of SUDS Subsystems: Key Formal Partners and Their Respective Roles ................................................................190 Table 8.3 Summary of Data Sharing and Collaboration Challenges and Current Status.............................................................................193 Table 9.1 Economic Indicators in the United States, Kentucky, and the Five-County Service Region, 2006 ..............................................213 Table 9.2 Adult Overweight and Obesity Prevalence in the United States, Kentucky, and the Five-County Service Region, 2000–2002 ....................................................................214 Table 11.1 Has DCTA Provided Accurate Information to the Community? ...............................................................................261 Table 11.2 Participants’ Uncertainty about Potential Impacts on Their Community ................................................................................262 Table 14.1 The Keys to Collaborating Strategically .......................................318 Table 14.2 Avoiding Strategic Collaboration Failure ....................................321 List of Figures Figure 1.1 The continuum of collaborative activity. ..........................................5 Figure 1.2 Collaboration impacts. ....................................................................7 Figure 1.3 Three knowledge areas transferable to collaboration. .....................11 Figure 2.1 Life cycle model of collaboration. ..................................................31 Figure 2.2 Collaboration life cycle Stage 1: Exploration. ...............................34 Figure 2.3 Collaboration life cycle Stage 2: Formation. ..................................38 Figure 2.4 Collaboration life cycle Stage 3: Growth. ......................................38 Figure 2.5 Collaboration life cycle Stage 4: Maturity. .....................................41 Figure 2.6 Collaboration life cycle Stage 5a: Ending/Dissolution. ..................43 Figure 2.7 Collaboration life cycle Stage 5b: Ending/Decline. .......................45 Figure 2.8 Collaboration life cycle Stage 5c: Ending/Renewal.......................46 Figure 4.1 Framework of strategic collaboration .............................................94 Figure 6.1 Enrollment in Florida’s largest school districts, 1987–2004. ........128 Figure 6.2 Structure of collaborative school planning. ..................................140 Figure 6.3 New and modernized schools ......................................................143 Figure 7.1 Oregon West Nile virus surveillance network. .............................163 Figure 8.1 Key components in the collaborative structure. ...........................192 Figure 8.2 SUDS organization structure. .....................................................196 Figure 8.3 Community demand. ..................................................................201 Figure 9.1 Self-reported monthly income of survey respondents. ..................215 Figure 9.2 Self-reported education level by survey respondents. ....................216 ix
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