‘The greatest way to live with honour in this world is to be what we pretend to be.’ —Socrates Copyright © 2018 by Bernadette Jiwa All rights reserved. Published in Australia by Perceptive Press. www.thestoryoftelling.com National Library of Australia Publication Data available via www.nla.gov.au ISBN: 978-0-9944328-1-0 Printed in the United States of America Cover Design: Reese Spykerman Interior Design: Kelly Exeter 10 9 8 7 6 5 4 3 2 1 First Edition For Adam, Kieran and Matthew—the making of me. And for Aimee and Leanne. Your Dad would be so proud of who you are. CONTENTS Preface Who Are You—And Why Do You Need to Know? We Are More Powerful Than We Think Introduction Two Kinds of Companies The Downside of Playing to Win Redefining Greatness Move Intentionally and Build Things Part One The Reason Meaning Is a Competitive Advantage Narrative and Identity Who Do You Think You Are? The Narrative Effect The Business of Story Story As Strategy The Story-Driven Framework Part Two Building a Story-Driven Company Courage and Conviction Maximum Impact The Power of Your Backstory The Importance of Values The Value of Purpose Vision Strategy Case Stories Tesla Emma Bridgewater Pottery Miss Gertrude Salon Wikipedia Les Mills Group Same Day Dental Finland’s Baby Welcome Kits James Day Wedding Photography The Virgin Group The Michelin Group IKEA Heat Holders Thermal Socks Small Giants Melbourne’s Happiest Tram Driver Fiasco Gelato Part Three Developing Your Story-Driven Strategy Conclusion The Making of Us Creating the Future We Want to See Resources References Acknowledgements About the Author PREFACE ‘To know who you are is the greatest power of all.’ —Sherrilyn Kenyon and Dianna Love Every one of us—regardless of where we were born, how we were brought up, how many setbacks we’ve endured or privileges we’ve been afforded— has been conditioned to compete to win. Ironically, the people who create fulfilling lives and careers—the ones we respect, admire and try to emulate— choose an alternative path to success. They have a powerful sense of identity. They don’t worry about differentiating themselves from the competition or obsess about telling the right story. They tell the real story instead. Successful organisations and the people who create, build and lead them don’t feel the need to compete, because they know who they are and they’re not afraid to show us. How about you? What do you stand for? Where are you headed and why? What’s been the making of you? What will make your career or company great? You must be able to answer these questions if you want to build a great company, thriving entrepreneurial venture or fulfilling career. Whether you’re an individual or you’re representing an organisation or a movement, a city or a country, Story Driven gives you a framework to help you consistently articulate, live and lead with your story. This book is about how to stop competing and start succeeding by being who you are, so you can do work you’re proud of and create the future you want to see. WHO ARE YOU—AND WHY DO YOU NEED TO WHO ARE YOU—AND WHY DO YOU NEED TO KNOW? Who are you? In a connected world of less-linear career paths and more opportunities to influence change, this is the big question of our time—the most important question anyone starting a career or a company, and building a life and a legacy, can ask. Our answers can help us to consistently act with integrity and to differentiate ourselves or our organisations by being more, not less, of who we are. But it’s a question we have stopped asking in the age of comparison. Sure, we may have done a bit of personality profiling here and there or had an offsite retreat to work on our branding and external messaging, but these attempts to label ourselves don’t often get to the heart of what makes us unique. In a digital world, as the village becomes global, it’s never been more important to have a powerful sense of identity and to avoid the temptation of just competing to win. When I was a kid, and maybe when you were, too, every professional or craftsperson in the village, from the doctor to the baker, knew the particular role he or she played in the community. The people who ran businesses did so with pride. They had a purpose. They were clear about their values and the difference they made. In a globalised world, without the grounding of the village, we don’t always have that sense of being visible, contributing members of tight-knit groups or local neighbourhoods. So, in a commercial environment, we have tried instead to understand our competitive advantage. We have become reactive to the competitive landscape, rather than responsive to the needs of our communities—those people we hope to serve. We are so focused on the competition, or even the threat of it, that we’ve forgotten to double down on what makes us and our work unique and valuable. It’s hard to figure out how to be great at what you do, in the way only you can do it, by focussing on what everyone else is doing. My goal is to give you an alternative—a way to discover (or rediscover) and stay true to who you are and to remain conscious of how your contribution can impact the world. WE ARE MORE POWERFUL THAN WE THINK
Description: