Steelhead Appliance Installation and Configuration...Steelhead Appliance Installation and ...

104 Pages·2011·5.08 MB·English

Steelhead Appliance
Installation and Configuration Guide
Version 6.0.1
January 2010
© 2003-2010 Riverbed Technology, Incorporated. All rights reserved.
Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor and the Riverbed logo are trademarks or registered trademarks of
Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.
Linux is a trademark of Linus Torvalds in the United States and in other countries. VMware is a trademark of VMware,
Incorporated. Oracle and JInitiator are trademarks or registered trademarks of Oracle Corporation. Microsoft, Windows, Vista,
Outlook, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation. UNIX is a registered trademark
in the United States and in other countries, exclusively licensed through X/Open Company, Ltd.
Parts of this product are derived from the following software:
Apache © 2000-2003. The Apache Software Foundation. All rights reserved.
Busybox © 1999-2005 Eric Andersen
ethtool © 1994, 1995-8, 1999, 2001, 2002 Free Software Foundation, Inc
Less © 1984-2002 Mark Nudelman
Libevent © 2000-2002 Niels Provos. All rights reserved.
LibGD, Version 2.0 licensed by Boutell.Com, Inc.
Libtecla © 2000, 2001 by Martin C. Shepherd. All rights reserved.
Linux Kernel © Linus Torvalds
login 2.11 © 1993 The Regents of the University of California. All rights reserved.
md5, md5.cc © 1995 University of Southern California, © 1991-2, RSA Data Security, Inc.
my_getopt.{c,h} © 1997, 2000, 2001, 2002, Benjamin Sittler. All rights reserved.
NET-SNMP © Copyright 1989, 1991, 1992 by Carnegie Mellon University. All rights reserved. Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California. All rights reserved.
OpenSSH © 1983, 1990, 1992, 1993, 1995, 1993 The Regents of the University of California. All rights reserved.
pam © 2002-2004 Tall Maple Systems, Inc. All rights reserved.
pam-radius © 1989, 1991 Free Software Foundation, Inc.
pam-tacplus © 1997-2001 by Pawel Krawczyk
sscep © 2003 Jarkko Turkulainen. All rights reserved.
ssmtp © GNU General Public License
syslogd © 2002-2005 Tall Maple Systems, Inc. All rights reserved.
Vixie-Cron © 1988, 1990, 1993, 1994 by Paul Vixie. All rights reserved.
Zile © 1997-2001 Sandro Sigalam © 2003 Reuben Thomas. All rights reserved.
This product includes software developed by the University of California, Berkeley and its contributors. This product is derived
from the RSA Data Security, Inc. MD5 Message-Digest Algorithm.
For detailed copyright and license agreements or modified source code (where required), see the Riverbed Technical Support site
at https://support.Riverbed.com. Certain libraries were used in the development of this software, licensed under GNU Lesser
General Public License, Version 2.1, February 1999. For a list of libraries, see the Riverbed Technical Support at https://
support.Riverbed.com. You must log in to the support site to request modified source code.
Other product names, brand names, marks, and symbols are registered trademarks or trademarks of their respective owners.
The content of this manual is furnished on a RESTRICTED basis and is subject to change without notice and should not be
construed as a commitment by Riverbed Technology, Incorporated. Use, duplication, or disclosure by the U.S. Government is
subject to restrictions set forth in Subparagraphs (c) (1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR
52.227-19, as applicable. Riverbed Technology, Incorporated assumes no responsibility or liability for any errors or inaccuracies
that may appear in this book.
Riverbed Technology
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Web: http://www.riverbed.com 771122--0000000011--0099
Contents
Preface.........................................................................................................................................................7
About This Guide..........................................................................................................................................7
Types of Users.........................................................................................................................................7
Document Conventions.........................................................................................................................8
Hardware and Software Dependencies......................................................................................................8
Ethernet Network Compatibility.................................................................................................................8
SNMP-Based Management Compatibility.................................................................................................9
Antivirus Compatibility................................................................................................................................9
Additional Resources..................................................................................................................................10
Online Notes..........................................................................................................................................10
Riverbed Documentation and the Support Knowledge Base........................................................10
Related Reading....................................................................................................................................10
Safety Guidelines.........................................................................................................................................11
Contacting Riverbed....................................................................................................................................11
Internet...................................................................................................................................................11
Technical Support.................................................................................................................................11
Professional Services............................................................................................................................11
Documentation......................................................................................................................................11
Chapter 1 - Overview of the Steelhead Appliance.................................................................................13
Overview of the Steelhead Appliance......................................................................................................14
The Auto-Discovery Process...............................................................................................................15
Configuring Optimization...................................................................................................................16
Fail-to-Wire (Bypass) Mode.................................................................................................................16
Fail-to-Block (Disconnect) Mode........................................................................................................18
New Features in Version 6.0.......................................................................................................................18
Upgrading RiOS to Version 6.0..................................................................................................................22
Upgrading 1U xx20s to Version 6.0....................................................................................................22
Upgrading RiOS Software...................................................................................................................23
Downgrading the Software.................................................................................................................24
Technical Specifications..............................................................................................................................24
Steelhead Appliance Installation and Configuration Guide iii
Contents

Series 250, 550, 1050, 2050, 5050, 6050, 7050......................................................................................24
Model 50, 100, 200, and 300.................................................................................................................25
Model 520, 1020, 1520, 2020, 3020, 3520, 5520, 6020, and 6120.......................................................26
Model 500, 510, 1000, 1010, 2000, 2010, 3000, 3010, 3510, 5000, and 5010.....................................27
Environmental Specifications....................................................................................................................29
Series xx50 Status Lights and Ports...........................................................................................................31
Series 250 and 550.................................................................................................................................31
Series 1050 and 2050.............................................................................................................................32
Series 5050 and 6050.............................................................................................................................33
Series 7050..............................................................................................................................................36
Series xx00 and xx10 Status Lights and Ports..........................................................................................38
Model 50, 100, 200, and 300.................................................................................................................38
Model 500, 510, 1000, 1010, 2001, and 2010.......................................................................................39
Model 3000, 3010, 5000, and 5010.......................................................................................................40
Series xx20 Rev-A and Rev-B Status Lights and Ports...........................................................................41
Model 520, 1020, 1520, and 2020 Rev-A.............................................................................................41
Model 520, 1020, 1520, and 2020 Rev-B.............................................................................................42
Model 3020, 3520, 5520, 6020, and 6120.............................................................................................43
Bypass Card Status Lights..........................................................................................................................44
Bypass Cards Series xx50 Status Lights.............................................................................................44
Bypass Card Manufacturing Numbers Series xx50.........................................................................44
Four-Port Copper Gigabit-Ethernet PCI-E Bypass Card................................................................45
Two-Port SX Multimode Fiber Gigabit-Ethernet PCI-E Bypass Card...........................................46
Four-Port SX Multimode Fiber Gigabit-Ethernet PCI-E Bypass Card..........................................46
Two-Port LX Single Mode Fiber Gigabit-Ethernet PCI-E Bypass Card........................................47
Four-Port LX Single Mode Fiber Gigabit-Ethernet PCI-E Bypass Card.......................................47
Two-Port SR Multimode Fiber 10 Gigabit-Ethernet PCI-E Bypass Card......................................48
Bypass Cards Series xx00, xx10, and xx20 Status Lights.................................................................49
Bypass Card Manufacturing Numbers Series xx00, xx10, and xx20.............................................49
Two-Port Copper Fast-Ethernet PCI-X Bypass Card.......................................................................50
Two-Port Copper Gigabit-Ethernet PCI-X Bypass Card-A............................................................51
Two-Port Copper Gigabit-Ethernet PCI-X Bypass Card-B.............................................................52
Four-Port Copper Gigabit-Ethernet PCI-X Bypass Card................................................................52
Six-Port Copper Gigabit-Ethernet PCI-X Bypass Card...................................................................54
Two-Port SX Multimode Fiber Gigabit-Ethernet PCI-X Bypass Card..........................................54
Four-Port SX Multimode Fiber Gigabit-Ethernet PCI-X Bypass Card..........................................55
Chapter 2 - Installing and Configuring the Steelhead Appliance.........................................................57
Choosing a Network Deployment............................................................................................................57
Checking Your Inventory............................................................................................................................59
Preparing Your Site for Installation...........................................................................................................60
Completing the Configuration Checklist ................................................................................................60
Steelhead Appliance Ports...................................................................................................................62
Bypass Card Interface Naming Conventions...................................................................................62
Powering On the Steelhead Appliance.....................................................................................................63
iv Steelhead Appliance Installation and Configuration Guide
Contents

Connecting to the Steelhead Appliance...................................................................................................64
Configuring In-Path Steelhead Appliances.............................................................................................65
Avoiding Duplex Mismatch................................................................................................................65
The Configuration Wizard..................................................................................................................65
Connecting the Steelhead Appliance to Your Network..................................................................69
Verifying Your Connections................................................................................................................70
Connecting to the Management Console..........................................................................................72
Verifying Your Configuration.............................................................................................................73
Configuring Out-of-Path Steelhead Appliances.....................................................................................74
Before You Begin...................................................................................................................................74
Connecting the Steelhead Appliance to Your Network..................................................................77
Configuring the Client-Side Appliance.............................................................................................77
Chapter 3 - Troubleshooting....................................................................................................................79
Troubleshooting...........................................................................................................................................79
Cables.....................................................................................................................................................80
Duplex Mismatch.................................................................................................................................80
SMB Signing (before RiOS v5.5).........................................................................................................81
In-Path Steelhead Appliances Connection........................................................................................81
Oplock Issues........................................................................................................................................82
CIFS Overlapping Open Optimization Denies Multi-User Access...............................................83
IP address Configuration.....................................................................................................................84
Asymmetric Routing............................................................................................................................85
Packet Ricochet.....................................................................................................................................85
Packet Ricochet — Internet Control Messaging Protocol (ICMP) Redirects................................86
Auto-Discovery Failure.......................................................................................................................87
Protocol Optimization Errors..............................................................................................................88
Server-Side Out-of-Path Connection Caveats..................................................................................88
Specific Problems..................................................................................................................................89
Resetting a Lost Password..........................................................................................................................89
Network Integration Checklist..................................................................................................................91
Appendix A - Installing the DC Power Supply.......................................................................................93
DC Power Supply Specifications and LED Indicators...........................................................................93
Technical Specifications.......................................................................................................................93
LED Indicators......................................................................................................................................94
Requirements for Steelhead Appliances with DC Input Power...........................................................94
DC Supply and Ground Conductor Requirements................................................................................94
Overcurrent Protection Requirements......................................................................................................95
Connecting the DC Power Supply to the Steelhead Appliance............................................................95
Acronyms and Abbreviations..................................................................................................................97
Index........................................................................................................................................................103
Steelhead Appliance Installation and Configuration Guide v
Contents

vi Steelhead Appliance Installation and Configuration Guide
Preface
Welcome to the Steelhead Appliance Installation and Configuration Guide. Read this preface for an overview of
the information provided in this guide and for an understanding of the documentation conventions used
throughout. This preface contains the following sections:
(cid:132) “About This Guide,” next
(cid:132) “Hardware and Software Dependencies” on page8
(cid:132) “Ethernet Network Compatibility” on page8
(cid:132) “SNMP-Based Management Compatibility” on page9
(cid:132) “Antivirus Compatibility” on page9
(cid:132) “Additional Resources” on page10
(cid:132) “Safety Guidelines” on page11
(cid:132) “Contacting Riverbed” on page11
About This Guide
The Steelhead Appliance Installation and Configuration Guide describes how to install and configure the
Steelhead appliance.
Types of Users
This guide is written for storage and network administrators familiar with administering and managing
WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
Steelhead Appliance Installation and Configuration Guide 7
Preface Hardware and Software Dependencies

Document Conventions
This manual uses the following standard set of typographical conventions to introduce new terms, illustrate
screen displays, describe command syntax, and so forth.
Convention Meaning
italics Within text, new terms and emphasized words appear in italic typeface.
boldface Within text, commands, keywords, identifiers (names of classes, objects, constants, events,
functions, program variables), environment variables, filenames, GUI controls, and other
similar terms appear in bold typeface.
Courier Information displayed on your terminal screen and information that you are instructed to
enter appears in Courier font.
< > Within syntax descriptions, values that you specify appear in angle brackets. For example:
interface <ipaddress>
[ ] Within syntax descriptions, optional keywords or variables appear in brackets. For example:
ntp peer <addr> [version <number>]
{ } Within syntax descriptions, required keywords or variables appear in braces. For example:
{delete <filename> | upload <filename>}
| Within syntax descriptions, the pipe symbol represents a choice to select one keyword or
variable to the left or right of the symbol. (The keyword or variable can be either optional or
required.) For example:
{delete <filename> | upload <filename>}
Hardware and Software Dependencies
The following table summarizes the hardware and software requirements for the Steelhead appliance.
Riverbed Component Hardware and Software Requirements
Steelhead Appliance 19 inch (483 mm) two or four-post rack. (The Model 50,
100, 200, 250, 300, 550 does not require a rack.)
Steelhead Management Console, Steelhead Central Any computer that supports a Web browser with a color
Management Console image display.
The Management Console has been tested with Mozilla
Firefox version v2.0.x and v3.0.x, and Microsoft Internet
Explorer version v7.0.x, and v8.0.x.
NOTE: Javascript and cookies must be enabled in your
Web browser.
Ethernet Network Compatibility
The Steelhead appliance supports the following types of Ethernet networks:
(cid:132) Ethernet Logical Link Control (LLC) (IEEE 802.2 - 2005)
(cid:132) Fast Ethernet 100 Base-TX (IEEE 802.3 - 2005)
8 Steelhead Appliance Installation and Configuration Guide
SNMP-Based Management Compatibility Preface

(cid:132) Gigabit Ethernet over Copper 1000 Base-T and Fiber 1000 Base-SX (LC connector) and Fiber 1000 Base
LX (IEEE 802.3 - 2005)
The Steelhead appliance ports support the following connection types and speeds:
(cid:132) Primary - 10/100/1000 Base-T, auto-negotiating
(cid:132) Auxiliary - 10/100/1000 Base-T, auto-negotiating
(cid:132) LAN - 10/100/1000 Base-TX or 1000 Base-SX or 1000 Base-LX, depending on configuration
(cid:132) WAN - 10/100/1000 Base-TX or 1000 Base-SX or 1000 Base-LX, depending on configuration
Note: 1000 Base-SX and 1000 Base-LX interface options are not available for the Steelhead appliance 250 and 550 models.
The Steelhead appliance supports VLAN Tagging (IEEE 802.1Q - 2005). It does not support the ISL protocol.
All copper interfaces are auto-sensing for speed and duplex (IEEE 802.3 - 2005).
The Steelhead appliance auto-negotiates speed and duplex mode for all data rates and supports full duplex
mode and flow control (IEEE 802.3 – 2005).
The Steelhead appliance with a Gigabit Ethernet card supports Jumbo Frames on in-path and primary
ports.
SNMP-Based Management Compatibility
The Steelhead appliance supports a proprietary Riverbed MIB accessible through SNMP. SNMP v1 (RFCs
1155, 1157, 1212, and 1215) and SNMP v2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418) are supported,
although some MIB items can only be accessible through SNMPv2.
SNMP support allows the Steelhead appliance to be integrated into network management systems such as
Hewlett Packard OpenView Network Node Manager, BMC Patrol, and other SNMP-based network
management tools.
Antivirus Compatibility
The Steelhead appliance has been tested on clients and file servers generating CIFS traffic with the
following antivirus software with no impact on performance:
(cid:132) Network Associates (McAfee) VirusScan v7.0.0 Enterprise on the server
(cid:132) Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the server
(cid:132) Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the client
(cid:132) Symantec (Norton) AntiVirus Corporate Edition v8.1 on the server
The Steelhead appliance has been tested on clients and file servers generating CIFS traffic with the
following antivirus software with moderate impact on performance:
(cid:132) F-Secure Anti-Virus v5.43 on the client
(cid:132) F-Secure Anti-Virus v5.5 on the server
Steelhead Appliance Installation and Configuration Guide 9
Preface Additional Resources

(cid:132) Network Associates (McAfee) NetShield v4.5 on the server
(cid:132) Network Associates VirusScan v4.5 for multi-platforms on the client
(cid:132) Symantec (Norton) AntiVirus Corporate Edition v8.1 on the client
Additional Resources
This section describes resources that supplement the information in this guide. It contains the following
sections:
(cid:132) “Online Notes,” next
(cid:132) “Riverbed Documentation and the Support Knowledge Base” on page10
(cid:132) “Related Reading” on page10
Online Notes
The following online file supplements the information in this manual. It is available on the Riverbed
Technical Support site at https://support.riverbed.com.
Online File Purpose
<product>_<version_number>.pdf Describes the product release and identifies fixed problems, known
problems, and workarounds. This file also provides documentation
information not covered in the manuals or that has been modified since
publication.
Please examine this file before you begin the installation and configuration process. It contains important
information about this release of the Steelhead appliance.
Riverbed Documentation and the Support Knowledge Base
For a complete list and the most current version of Riverbed documentation log in to the Riverbed Technical
Support Web site located at https://support.riverbed.com.
The Riverbed Knowledge Base is a database of known issues, how-to documents, system requirements, and
common error messages. You can browse titles or search for key words and strings. To access the Riverbed
Knowledge Base, log in to the Riverbed Technical Support site located at
https://support.riverbed.com.
Related Reading
To learn more about network administration, consult the following books:
(cid:132) Microsoft Windows 2000 Server Administrator’s Companion by Charlie Russell and Sharon Crawford
(Microsoft Press, 2000)
(cid:132) Common Internet File System (CIFS) Technical Reference by the Storage Networking Industry Association
(Storage Networking Industry Association, 2002)
(cid:132) TCP/IP Illustrated, Volume I, The Protocols by W. R. Stevens (Addison-Wesley, 1994)
10 Steelhead Appliance Installation and Configuration Guide