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Starting a Business A L L - I N - O N E 01_9781119868569-ffirs.indd i Trim size: 7.375 in × 9.25 in February 25, 2022 1:43 PM 01_9781119868569-ffirs.indd ii Trim size: 7.375 in × 9.25 in February 25, 2022 1:43 PM Starting a Business A l l - I N - O N E 3rd Edition by Kathleen R. Allen, PhD; Peter Economy; Paul and Sarah Edwards; Lita Epstein; Alexander Hiam; Greg Holden; Peter Jaret; Jeanette Maw McMurtry, MBA; Joyce Mazero; Jim Muehlhausen, JD; Bob Nelson, PhD; Steven D. Peterson; Jim Schell; Barbara Findlay Schenck; Michael H. Seid; John A. Tracy, CPA; Tage C. Tracy, CPA; and Eric Tyson, MBA 01_9781119868569-ffirs.indd iii Trim size: 7.375 in × 9.25 in February 25, 2022 1:43 PM Starting a Business All-in-One For Dummies®, 3rd Edition Published by: John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, www.wiley.com Copyright © 2022 by John Wiley & Sons, Inc., Hoboken, New Jersey Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/ permissions. Trademarks: Wiley, For Dummies, the Dummies Man logo, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc., and may not be used without written permission. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc., is not associated with any product or vendor mentioned in this book. LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: WHILE THE PUBLISHER AND AUTHORS HAVE USED THEIR BEST EFFORTS IN PREPARING THIS WORK, THEY MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY MAY BE CREATED OR EXTENDED BY SALES REPRESENTATIVES, WRITTEN SALES MATERIALS OR PROMOTIONAL STATEMENTS FOR THIS WORK. THE FACT THAT AN ORGANIZATION, WEBSITE, OR PRODUCT IS REFERRED TO IN THIS WORK AS A CITATION AND/ OR POTENTIAL SOURCE OF FURTHER INFORMATION DOES NOT MEAN THAT THE PUBLISHER AND AUTHORS ENDORSE THE INFORMATION OR SERVICES THE ORGANIZATION, WEBSITE, OR PRODUCT MAY PROVIDE OR RECOMMENDATIONS IT MAY MAKE. THIS WORK IS SOLD WITH THE UNDERSTANDING THAT THE PUBLISHER IS NOT ENGAGED IN RENDERING PROFESSIONAL SERVICES. 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Library of Congress Control Number: 2022933659 ISBN 978-1-119-86856-9 (pbk); ISBN 978-1-119-86857-6 (ebk); ISBN 978-1-119-86859-0 (ebk) 01_9781119868569-ffirs.indd iv Trim size: 7.375 in × 9.25 in February 25, 2022 1:43 PM Contents at a Glance Starting a Business All-in-One Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Book 1: Moving from Idea to Reality . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CHAPTER 1: Your Business in Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER 2: Refining and Defining Your Business Idea . . . . . . . . . . . . . . . . . . . . . . . . . 27 CHAPTER 3: Creating a Business Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 CHAPTER 4: Finding Your Target Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 CHAPTER 5: Considering a Franchise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Book 2: Planning for Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . 101 CHAPTER 1: Writing a Business Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 CHAPTER 2: Finding the Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 CHAPTER 3: Setting Your Franchise’s Wheels in Motion . . . . . . . . . . . . . . . . . . . . . . . 135 CHAPTER 4: Starting a Home-Based Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 CHAPTER 5: Creating an Online Presence for Your Business . . . . . . . . . . . . . . . . . . . 193 CHAPTER 6: Starting with the Right Legal Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Book 3: Handling Your Finances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 CHAPTER 1: Setting Up the Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 CHAPTER 2: Reporting Profit or Loss in the Income Statement . . . . . . . . . . . . . . . . . 257 CHAPTER 3: Reporting Financial Condition in the Balance Sheet . . . . . . . . . . . . . . . 281 CHAPTER 4: Reporting Cash Sources and Uses in the Statement of Cash Flows . . .305 CHAPTER 5: Controlling Costs and Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 CHAPTER 6: Satisfying the Tax Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Book 4: Managing Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 CHAPTER 1: Tackling the Hiring Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 CHAPTER 2: Setting Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 CHAPTER 3: Embracing Corporate Social Responsibility . . . . . . . . . . . . . . . . . . . . . . . 415 CHAPTER 4: Managing with Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 CHAPTER 5: Delegating to Get Things Done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Book 5: Marketing and Promotion . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 CHAPTER 1: Optimizing Your Marketing Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 CHAPTER 2: Laying a Foundation for Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465 CHAPTER 3: Taking Stock of Your Business Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485 CHAPTER 4: Forging Your Brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499 CHAPTER 5: Creating Marketing Communications That Work . . . . . . . . . . . . . . . . . . 515 CHAPTER 6: Social Marketing: Facebook, Twitter, Instagram, LinkedIn, and Pinterest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 Book 6: Staying in Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 CHAPTER 1: Developing Employees through Coaching and Mentoring . . . . . . . . . . 547 CHAPTER 2: Keeping Your Customers Loyal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563 CHAPTER 3: Cultivating a Growing Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593 Table of Contents INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Foolish Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Icons Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Beyond the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Where to Go from Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 BOOK 1: MOVING FROM IDEA TO REALITY . . . . . . . . . . . . . . . . . . . 5 CHAPTER 1: Your Business in Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting an Overview of Feasibility Analysis . . . . . . . . . . . . . . . . . . . . . . . . 8 Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Business concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industry analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Market/customer analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Genesis or founding team analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Product/service development analysis . . . . . . . . . . . . . . . . . . . . . . . 10 Financial analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Feasibility decision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Timeline to launch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Understanding Your Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using a framework of industry structure . . . . . . . . . . . . . . . . . . . . . . 12 Deciding on an entry strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Researching an Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Checking out the status of your industry . . . . . . . . . . . . . . . . . . . . . . 17 Competitive intelligence: Checking out the competition . . . . . . . . . 18 Defining Your Market Niche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Narrowing your market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Developing a niche strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Zeroing In on a Brand-New Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Becoming an inventor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Teaming up with an inventor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Licensing an invention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 CHAPTER 2: Refining and Defining Your Business Idea . . . . . . . . . . 27 Recognizing the Power of a Good Idea . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Knowing the difference between passion and profitability . . . . . . 28 Turning a side gig into a business . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Planning ahead: Great ideas take time . . . . . . . . . . . . . . . . . . . . . . . 30 Checking out the competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Table of Contents vii Brainstorming New Business Ideas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Reimagining your business environment . . . . . . . . . . . . . . . . . . . . . 32 Inspiring team creativity (with or without donuts or bagels) . . . . . 34 Identifying Business Opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Tuning in to what customers have to say . . . . . . . . . . . . . . . . . . . . . 36 Pursuing changes that open up new opportunities . . . . . . . . . . . . . 37 Narrowing your choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Putting a Promising Idea to the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Doing your first reality check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Anticipating disruptive innovations: Opportunities and cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Getting a second opinion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Conducting a self-appraisal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 CHAPTER 3: Creating a Business Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Identifying Who Needs a Business Model . . . . . . . . . . . . . . . . . . . . . . . . 46 Assessing Common Aspects of All Business Models . . . . . . . . . . . . . . . 47 Understanding Business Models in Their Simplest Form . . . . . . . . . . . 49 Checking Out Examples of Business Models . . . . . . . . . . . . . . . . . . . . . . 50 Finding Success with a Business Model . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Making money with your own secret sauce . . . . . . . . . . . . . . . . . . . 53 Examining different business models in the same industry . . . . . . 56 Setting yourself apart from the competition . . . . . . . . . . . . . . . . . . . 57 Considering your competitive advantage . . . . . . . . . . . . . . . . . . . . . 58 Obtaining your competitive advantage . . . . . . . . . . . . . . . . . . . . . . . 58 Enhancing your competitive advantage . . . . . . . . . . . . . . . . . . . . . . . 60 CHAPTER 4: Finding Your Target Market . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Gauging the Target Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Determining Industry Attractiveness . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Finding the best industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Working in unserved or underserved markets . . . . . . . . . . . . . . . . . 68 Looking for Niche Attractiveness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Know the power of a good niche . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Unlimited niches exist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Markets have a habit of splitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Find unserved or underserved markets . . . . . . . . . . . . . . . . . . . . . . . 72 Checking Out Customer Attractiveness . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Finding Your Place on the Industry Value Chain . . . . . . . . . . . . . . . . . . . 75 CHAPTER 5: Considering a Franchise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Understanding What a Franchise Is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Playing by brand standards to create consistency . . . . . . . . . . . . . . 80 Setting your sights on success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 viii Starting a Business All-in-One For Dummies

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