Staff Appreciation

56 Pages·2009·8.05 MB·English

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ADA & ISDS ANNUAL SESSIONS ROBERT KIMBROUGH SPOOKY ZOO BRANCH NEWS
DECEMBER 2009 WWW.CDS.ORG
___________
The Official Publication of the Chicago Dental Society
Staff
Appreciation
ACTIONS SPEAK LOUDER THAN WORDS
Contents | Zoom in | Zoom out For navigation instructions please click here Search Issue | Next Page
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REVIEW PreviousPage | Contents | Zoomin | Zoomout | FrontCover | SearchIssue | NextPage ABEFMaGS
REVIEW PreviousPage | Contents | Zoomin | Zoomout | FrontCover | SearchIssue | NextPage ABEFMaGS
2010 dues renewal
Don’tforgetthatthedeadlineforpaying
your2010professionalduesismid-
nightDec.31,ifyouwanttobeableto
Midwinter Meeting transportation
writethemoffonyour2009taxreturn.
FreeentrancetotheMid-
IfyouhappentobestayingataMidwinterMeetingblockhotelthereisaneasyandhassle-
winterMeeting(Feb.25-27)
freewaytogettothenewMcCormickPlaceWestBuilding.Shuttlebusserviceisavailable
isoneofthemanybenefits
betweenthefollowingCDSroomblockhotelsandMcCormickPlaceWestduringpeak
ofhavingaCDSmember-
hoursof7-11a.m.,and3-6:30p.m.
ship.Yourcurrentdues
ServicewillbeprovidedthroughoutthedaytoandfromMcCormickPlaceandthe
ChicagoHiltonandTowers.Also,shuttlebusservicetoandfromtheHyattRegencyChica- mustbepaidinfulltobe
gowillbeprovidedduringnon-peakperiodsonthehouronly.Theshuttlebuspick-up eligible.Also,don’tforgetaboutthe
pointswillbeclearlymarkedinthehotellobbies.Planyourtriptoallowsufficienttravel rebatecouponyoureceivewithyour
timeforanydelaysduetoChicagoweatherortrafficconditions. registrationmaterialswhenyoupre-reg-
isterforthemeeting.Couponscanbe
RedRoute: ChicagoHilton&Towers/BlackstoneHotel(alldayservice) redeemedafterthepurchaseofgoodsor
ChicagoHilton&Towers,8thStreetentrance
servicesattheMidwinterMeetingfrom
BlackstoneHotel,atChicagoHilton&Towers,8thStreetentrance
a2010exhibitor.
GreenRoute: RenaissanceChicago/PalmerHouseHilton
Youcanpayyourtri-partitedueseasi-
RenaissanceChicago,WackerDriveentrance
lyonlinebyvisitingwww.isds.org.Keep
PalmerHouseHilton,WabashStreetentrance
inmindthatISDScannotguaranteethat
GoldRoute: HyattRegency/Swissotel
HyattRegencyChicago/Swissotel:WackerDriveentranceofthe VisaorMasterCardpaymentsmade
HyattRegencyChicagoHotel;(SwissotelguestsmeetatHyattHotel) onlineorbytelephoneDec.30or31
BlueRoute: HotelInterContinental/Sheraton/FairmontHotel willbeprocessedinthe2009calendar
HotelInterContinental,IllinoisStreetdoor year,duetothevolumeofpayments
SheratonChicago,NWCorner,ColumbusDrive&NorthWaterStreet madeatthelastminute.Soplanahead
FairmontHotel,LowerLevelonColumbusDriveatLakeStreet andregisterearly!
SilverRoute: ChicagoMarriott/AllertonHotelChicago/OmniChicago
ChicagoMarriott,Rush/Ohio,SWcorner
Omni/AllertonHotelChicago,HuronStreet/MichiganAvenueNEcorner Jointheconversationonline
OrangeRoute: WestinRiverNorth/CourtyardMarriottRiverNorth/ConradHotel
TheChicagoDentalSocietyandthe
WestinRiverNorth,DearbornStreet(acrossfromdoorway)
CDSReviewareonlineatFacebookand
Courtyard-MarriottRiverNorth,HubbardStreet(acrossfromdoorway)
ConradHotel,onIllinois/RushStreet,SEcorner Twitter.We’llusethesesitestopose
OtherGates questions,tosolicitinputandfeedback
•TaxiCabPick-up/Drop-off/AccessibleDrop-offat:Gate40 formagazinefeatures,andtoupdate
•PrivateLimousines,VisitingBuschartersat:Gate42 membersondentalnews.Ifyou’re
online,too,wehopeyou’llfollowus!
SpecialTransportation
Transportationarrangementscanbemadeforvisitorswhohavehandicappedconditions. On Twitter
VansareavailablebetweenthedesignatedMidwinterMeetinghotelsandMcCormickPlace
@Chicago_Dental
WestfromThursday,Feb.25,throughSaturday,Feb.27,onanarrangedbasis.Forservice,
@CDSReview
seetheshuttlebusdispatcherondutyattheHyattRegencyChicagoHotelorcallAmerican
SightseeingChicagodirectlyat312.251.3100between8a.m.and5:30p.m.
On Facebook
Newin2010! www.facebook.com/ChicagoDentalSociety
IfyouhappentobecomingfromOgilvieorUnion/Amtraktrainstationsspecial,limited www.facebook.dj/CDSReview
shuttleservicewillbeprovidedtoandfromtheWestBuilding.AmericanSightseeingChica-
gowillincludesignsinbuswindowsforbothdirections.Makesureyouallowsufficienttime
foranytraindelaysthatmayoccur.Servicetobeasfollows: You snooze,you lose
•FromTrainStationstoMcCormickPlaceWest:8and9:30a.m. Pre-registrationforthe2010Midwinter
•FromMcCormickPlace(Gate41)toTrainStations:4:30and6p.m.
MeetingcontinuesthroughJan.31.The
earlieryoupre-register,themoreyou
cansaveonfeesforpaidcourses.
Don’tmissyouropportunitytoattend
thecoursesofyourchoice.Register
today!Visitwww.cds.org/mwm.
DECEMBER2009 CDSREVIEW 1
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Sept.16 Regional Meeting minutes
TheRegionalMeetingoftheChicagoDentalSocietyconvened andthecandidates’namesdulypublishedintheMay/June
Sept.16attheDruryLane,OakbrookTerrace,at9a.m.,with 2009,July/August2009andSeptember/October2009issuesof
CDSPresidentDavidKumamotopresiding. theCDSReview,inaccordancewiththebylaws.Hefurther
Dr.Kumamotocalledthemeetingtoorderat9a.m.Atten- reportedthatsincenotmorethanonecandidatehadbeen
tionwasdirectedtotheminutesofthemeetingofJan.21. nominatedforeachelectiveoffice,inaccordancewithCDS
InasmuchastheminutesofthemeetingofJan.21werepub- Bylaws,thesecretarywouldcastasingleunanimousballoton
lishedintheJuly/August2009issueoftheCDSReview,a behalfofalltherespectivecandidatesforoffice.
motionwasentertainedtodispensewithreadingthem. MOVEDbyDr.Alder,secondedbyDr.Maragos,andcar-
MOVEDbyGaryAlder,secondedbyDanielBerman,and ried,thatasingleunanimousballotbecastonbehalfofallthe
carriedtodispensewithreadingtheJan.21minutesatthis respectivecandidatesforoffice.
time. Dr.KumamotothencongratulatedTreasurer-electRichard
MOVEDbyDr.Alder,secondedbyThomasMachnowski, Holba,VicePresident-electDavidFultonJr.,Secretary-elect
andcarriedtoaccepttheminutesofthemeetingofJan.21. JohnGerding,andIanElliott,whowillbecomepresident-elect.
Attentionwasthendirectedtotheminutesofthemeetingof HenotedthattheseofficerswouldbeinstalledSunday,Nov.
April29.Inasmuchastheofficialminutesofthemeetingof 15,alongwithMichaelStablein,whowillassumetheofficeof
April29werepublishedintheJuly/August2009issueofthe thepresident.Theseofficerswillassumetheirrespectiveduties
CDSReview,amotionwasentertainedtodispensewithreading Jan.1andwillcontinuethroughDec.31,2010,inaccordance
them. withthefiscalyear.Dr.KumamotonotedthattheCDS50-year
MOVEDbyDr.Alder,secondedbyDr.Berman,andcarried graduateswouldalsoberecognizedatthattime.Dr.Kumamo-
todispensewithreadingtheApril29minutesatthistime. toextendedanopeninvitationtoallCDSmembers,theirfami-
MOVEDbyJamesM.Maragos,secondedbyDr.Alder,and liesandfriendstojointhemonthisoccasionatthe
carriedtoaccepttheminutesofthemeetingofApril29. Ritz-CarltonHotel,topersonallycongratulatethemandwish
TherewerenoreportsoftheBoard,StandingorSpecial themwellwhileenjoyingrefreshments.
committees. Withnofurtherbusiness,Dr.KumamotocalleduponDr.
TherewasnoUnfinishedBusinesstoreport. MaragostointroduceRichardSullivan,DDS,whopresented
Dr.Kumamotoreportedthatthenominatingpetitionsfor theprogramonImplants.
the2010officershadbeendulyfiledintheCDScentraloffice, Themeetingwasadjournedat2p.m.(cid:2)
Looking for a dental hygienist?
TheCDSonlineJobBoardhelpsconnectdentistswithdentalhygienists
CDSmembersmaypostpositionsavailable;dentalhygienistsseekingjobsmayposttheirrésumés;andeachmay
browsetheother’spostings.Itisagreatwaytoconnectthejobseekerswiththejobposters.AnditisFREE!
FormoreinformationontheJobBoardvisitwww.cds.org/jobboard.
2 CDSREVIEW DECEMBER2009
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Contents
STAFF
Editor:WalterF.Lamacki,DDS
DirectorofPublicationsand
ManagingEditor:WillConkis
PublicationsCoordinator/Designer:TomLong Page16
SeniorWriter:JoannaBrown
EditorialAssistant:RachelAzark
CORRESPONDENCE&CONTRIBUTIONS
Addresseditorialcorrespondenceto:
ChicagoDentalSociety
CDSReview
401N.MichiganAve.,Suite200
Chicago,IL60611-5585
Phone:[phone]
Fax:[phone] Page25 Page8
e-mail:_re_vie_w_@_cd_s_.o_rg
Dr.Lamacki’se-mail:w_l_am_a_ck_i@_a_ol_.c_om_
Website:www.cds.org
Features
Allmaterialsubmittedforpublishingconsideration
mustbee-mailedortypewritten,nothand-written.
8 Staff appreciation
Originalarticlespublishedhereinbecomethe
propertyofthepublication. SeniorWriterJoannaBrownexplainswhyrecognizingtheeffortsofyouremployeesnot
onlymakestheirdaybutalsomakesforamoreproductiveteam.
ADVERTISING
NationalSales: 12 2009 ADA Annual Session
DeanMather
DirectorofPublicationsWillConkisreportstheactionsoftheHouseofDelegatesand8th
M.J.MrvicaAssociates,Inc.
2WestTauntonAve. DistrictTrusteeDennisManning’srunforpresident-electin2010.
Berlin,NJ08009 16 2009 ISDS Annual Session
Phone:[phone]
Fax:[phone] LeoFinleyandRobertUngerwererecognizedfortheirachievementsinSeptember.
e-mail:_dm_a_th_er_@_m_rv_ica_.c_om_ 18 Spooky Zoo
Foradvertisingspecificationsandinformation: AndrewCampbellwasonhandtocapturethispopularannualeventinphotos.
TomLong:312.836.7326;fax:[phone]
SUBSCRIPTIONS
Columns
CDSmembers,$17(USandCanada);
Nonmembers,$25(US/Canada);SchoolsandOther 6 President’sPerspective: SoyouwanttobepresidentofCDS?
Institutions,$30(US/Canada);Foreign,$45.
20 InOtherWords: What’sholdingyouback?
Singlecopies$4,exceptPreliminaryProgramissue
$10domestic,$20(U.S.funds)foreign. 21 It’stheLaw: Preparefortheunthinkable
52 FinalImpressions: Moreschools+moredentistsdoesnotequalmoreaccesstocare
Circulation:8,150.Periodicalspostagepaidat
Chicago,IL,andatadditionalmailingoffices.
Postmaster:Sendaddresschangesto: Departments
ChicagoDentalSociety
MemberServices 4....................................................Directory 28............Applicants&DeceasedMembers
401N.MichiganAve.,Suite200 22................................................GoingLocal 31..............................................BranchNews
Chicago,IL60611-5585
24..........................................DentalDateline 43................................ClassifiedAdvertising
Copyright2009bytheChicagoDentalSociety. 25.................................................SnapShots 51......................................AdvertisingIndex
CDSReview(USPS573-520)December2009, 26............................................MeetingPlace
Vol.102,No.7.CDSReviewispublishedseven
timesayearbytheChicagoDentalSociety.
Opinionsandstatementsexpressed,however,are
thoseofthewriterandnotnecessarilythoseofCDS. COVERPHOTO:JohnMcNulty;COVERDESIGN:TomLong
DECEMBER2009 CDSREVIEW 3
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Directory
CDS Officers
President:DavidKumamoto;6424N.NorthwestHwy.,Chicago60631;773.763.5030,_sp_or_td_ds_@_ui_c.e_d_u
President-elect:MichaelStablein;9Nottingham,Lincolnshire60069;847.317.9127,_m_sta_b_le_in_@_ao_l.c_o_m
Secretary:IanElliott;1315MacomDr.,Suite106,Naperville60564;630.862.3600,_ie_dd_s_@a_o_l.c_o_m
VicePresident:JohnGerding;24W500MapleAve.,Suite101,Naperville60540;630.369.2020,_jg_er_di_ng_d_d_s@_m_sn_.c_o_m Contact CDS
Treasurer:DavidFultonJr.;1308SunsetAve.,Waukegan60087;847.249.2621,_iam_d_o_cj_r@_h_ot_m_ai_l.c_om_
Sendcommentsandsuggestionsto:
ChicagoDentalSociety
401N.MichiganAve.,Suite200
Branch Officers Chicago,IL60611-5585
_re_vie_w_@_cd_s_.o_rg
ENGLEWOOD
Website:www.cds.org
Director:JohnMoore(2010);4550W.103rdSt.,OakLawn60453;708.425.5290,_pe_ri_od_o_cto_r_@c_o_m_ca_st_.ne_t
President:CarloPagni;4435W.95thSt.,OakLawn60453;708.423.5990,q_u_b_de_n_t@_co_m_c_as_t.n_e_t
TheCDSReviewreservestherightto
Correspondent:ThomasRemijas;9761SouthwestHwy.,OakLawn60453;708.422.8222,_tp_zl@_h_o_tm_a_il.c_o_m
editorrejectanylettersubmittedto
theeditor.Allsubmissionsareedited
KENWOOD/HYDEPARK
forgrammarandstyleinaccordance
Director:MelanieWatson-Montgomery(2011);3330W.177thSt.,Unit1G,HazelCrest60429;708.798.7400,
withtheAssociatedPressStylebook
m_e_lr_oz_d_en_ta_l1_@_ya_h_oo_.c_om_ andBriefingonMediaLaw.
President:ReubenCollins;222W.HuronSt.,Suite4002,Chicago60654;312.573.2000,_rcq_d_e_nt_@a_o_l.c_o_m
Correspondent:ShereceThompson;9127S.WesternAve.,Chicago60643;773.238.9777,_sth_o_m_p_so_nd_d_s@_s_bc_g_lo_ba_l._ne_t
CDS Staff
NORTHSIDE
ExecutiveDirector:
Director:JamesRobinson(2009);25E.WashingtonSt.,Suite1211,Chicago60602;312.263.5090,_tn_td_ds_1_@a_o_l.c_o_m
RandallGrove
President:GenaroRomoJr.;4148S.ArcherAve.,Chicago60632;773.247.3345,_dr_ge_n_er_om_o_@_a_ol_.co_m_
312.836.7308,_rg_ro_ve_@_cd_s_.o_rg
Correspondent:AliceBoghosian;9101N.GreenwoodAve.,Suite302,Niles60714;847.296.4030,a_g_bd_d_s@_h_o_tm_a_il.c_o_m
AssociateExecutiveDirector:
NORTHSUBURBAN BarryRanallo
Director:SusanBeckerDoroshow(2010);3901W.HowardSt.,Skokie60076;847.677.2774,_sb_dd_d_s@_a_o_l.c_om_ 312.836.7314,_br_an_a_llo_@_cd_s_.o_rg
President:MarkJacob;4119DundeeRd.,Northbrook60062;847.564.2180,m_a_rk_ja_co_b_1@_c_o_m_ca_st_.n_et
Correspondent:KyintChwa;9229NatchezAve.,MortonGrove60053;847.272.0600,_ky_in_th_ch_w_a@_a_m_e_rit_ec_h._ne_t DirectorofCommunications:
KeriKramer
NORTHWESTSIDE 312.836.7330,_kk_ra_m_er_@_cd_s._or_g
Director:MaryStarsiak(2009);5754W.IrvingParkRd.,Chicago60634;773.545.0057,_dr_m_st_ars_ia_k@_y_a_ho_o_.co_m_
President:SamuelGrandinetti;6322N.CiceroAve.,Chicago60646;773.736.8070,s_a_mg_r_an_di_ne_tt_i@_y_ah_oo_.c_o_m DirectorofExhibitServices:
Correspondent:ChesterKlos;5841W.BelmontAve.,Chicago60634;773.622.3454,_ck_50_d_k@_a_ol_.c_om_ LisaGirardi
312.836.7327,_lg_ira_rd_i@_c_ds_.o_rg_
NORTHWESTSUBURBAN
DirectorofMemberServices:
Director:TheodoreBorris(2010);411W.WalnutSt.,MountProspect60056;847.253.3203,_tjb_o_r@_co_m_c_as_t._ne_t
JoanneGirardi
President:MatthewGauthier;1600W.CentralRd.,ArlingtonHeights60005;847.392.6220,_in_fo_@_nw_o_m_s._co_m
312.836.7320,_jg_ira_rd_i@_c_d_s.o_r_g
Correspondent:AngieWillox;201N.ArlingtonHeightsRd.,ArlingtonHeights60004;847.670.9020,a_n_gi_ew_ill_ox_@_h_ot_m_ail_.co_m_
DirectorofPublications:
SOUTHSUBURBAN
WilliamConkis
Director:PhilipSchefke(2011);9611W.165thSt.,Suite14,OrlandPark60467;708.460.1818,d_r_pls_d_ds_@_ao_l.c_o_m 312.836.7325,_wc_o_nk_is_@_cd_s._or_g
President:KevinPatterson;61W.144thSt.,Riverdale60827;708.849.8627,_kp_at_te_rs_on_dd_s_@a_o_l.c_om_
Correspondent:KeyurShah;4440LincolnHwy.,Suite300,Matteson60443;708.481.6086,_k__sh_ah_6_6@_h_o_tm_ai_l.c_om_ DirectorofScientificPrograms:
AloysiusKleszynski,DDS
WESTSIDE 312.836.7312,_ak_le_sz_yn_sk_i@_c_ds_.o_rg
Director:DonaldTuck(2011);1121WarrenAve.,Suite120,DownersGrove60515;630.969.0654,d_n_tu_ck_@_c_om_c_as_t._ne_t
President:GaryClemens;3340S.OakParkAve.,Suite301,Berwyn60402;708.795.1255,g_c_le_m_14_7_14_@_am_e_ri_te_ch_.n_e_t Manager,Financialand
Correspondent:CharlesThometz;7351W.NorthAve.,RiverForest60305;708.366.2300,_lke_g_en_e_va_1@_g_m_ai_l.c_om_ InformationServices:
MohammedAdil
WESTSUBURBAN 312.836.7316,_m_ka_di_l@_cd_s_.o_rg
Director:WilliamKleiber(2009);911N.ElmSt.,Suite225,Hinsdale60521;630.323.0060,d_g_kl_ei_be_r@_c_o_m_ca_st_.n_et
President:MarkPloskonka;1818KellyCt.,Darien60561;773.846.6000,_pl_os_ko_n_ka_@_m_sn_.c_o_m Manager,Mediationand
Correspondent:KennethKorpan;6827ChurchCt.,Woodridge60517;630.879.2011,_kid_a_k@_a_o_l.c_om_ PeerReview:
HelenRabitoy
312.836.7331,_m_ed_ia_ti_on_@_cd_s_.o_rg
PHONEDIRECTORY
American Dental Association
CDSReview................312.836.7325
211E.ChicagoAve.,Chicago60611;312.440.2500or800.621.8099;Fax:[phone];www.ada.org Communications........312.836.7330
Classifiedadvertising312.836.7323
Displayadvertising....312.836.7326
Membership...............312.836.7321
Illinois State Dental Society PeerReview...............312.836.7331
Referrals.....................312.836.7305
1010S.SecondSt.,P.O.Box376,Springfield62705;217.525.1406or800.475.4737;Fax:[phone];www.isds.org ScientificPrograms....312.836.7312
4 CDSREVIEW DECEMBER2009
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protection
peaceofmind
support
Providing everything you expect
All in one place
ProfessionalLiability|EmploymentPracticesLiability|OfficeProperty
thedentists.com|Adentist-ownedcompany|TDICisendorsedby
Foraquote,callISDS-memberdentist,RennieHolmes,DMD,at866.834.2487.
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President’s Perspective
by David Kumamoto, DDS
CallDr.Kumamotoat773.763.5030,orwrite_sp_o_rt_d_ds_@_u_ic_.e_d_u.
So you want to be president of CDS?
O
verthepastyear,I’vebeenasked:“Whatdoesit cer,butdealingwithproblemsiswhatleadersdo.Ifyoudo
taketobecomepresidentoftheChicagoDental notlikedealingwithproblemsandfindingsolutions,then
Society?”Therearemanypartstotheanswerof maybetheleadershiptrailisnotforyou.AsCDSgrows,the
thatquestion.Everypresident,ofcourse,hasbeen problemswillnotbecomeeasiertosolve.
differentinhisorherstyle.Butweallhadtofulfillcertain AlthoughtheMidwinterMeetingisoneofthemajorrespon-
“requirements”tobecomeanofficerofthedentalsocietyand sibilitiesofbeingpresidentofCDS,therearemanyotherduties
thenpresident. andresponsibilities.Youmayattendtwoorthreemeetingsper
Foronething,youmustbeinvolvedwithorganizedden- weekduringthebusytimesoftheyear.RepresentingCDSat
tistry,beginningatthebranchlevel.Ifyoulookateachbranch othermeetingsincludingIllinoisStateDentalSocietymeetings,
asaminiatureversionofCDS,youhaveastartingpointon andothermajordentalmeetingssuchasNewYork,Yankee,
whichtobuild.Evenbeforeyoubecomeabranchofficer,you CaliforniaDentalAssociation,TexasDentalAssociation,Hin-
aregenerallygivenabranchcommitteeassignmenttointro- manandtheAmericanDentalAssociationtonameafew,can
duceyoutobranchmembersandgetyouintotheorganiza- beverytimeconsumingandtakeoneawayfromworkand
tionalframeworkofthebranch.Dinnerchair,programchairs, family.Tobeanofficermeansthatyoumaymissabirthday,
etc.areexamplesofstartingpointsforbecomingabranchoffi- anniversaryorsoccergamebecauseofacommitteemeeting.
cer.Ifyoudoyourcommitteeassignmentswell,thenyoucan BeinganofficermeansyouarecommittedtoCDS.
beginthebranchofficertrackthatisgenerallyfiveyears,which AsmanypastCDSpresidentshavestated,yourtimeasan
endswiththepresidencyofthebranch. officerandpresidentgoesbyintheblinkofaneye.Soafter
WhatIhavedescribedsofaristheminimumyouneedtodo; servingasabranchpresident,CDSdirector,ISDStrusteeanda
mostCDSofficershavebeenpresidentsofotherdentalorganiza- fewotherofficesalongtheway,mytermaspresidentofCDSis
tions.Involvementinotherorganizations’activitiesprovidesexpe- comingtoanend.Ihopethismessagehasgivenyouinsight
riencethatisnecessaryforbeingagoodCDSofficer.Beingthe intowhatisinvolvedinbecomingaCDSpresident.Butyou
treasurer,secretary,vicepresident,president-electandpresidentof willneverregretservingCDSaspresident.
differentgroupsprovideson-the-jobtrainingthatyoucannotget Thankyouandseeyouallatthe145thMidwinterMeeting!(cid:2)
outofabookorseminar.AsoneAmericanDental
Associationcandidatestated,“youcannotteach
experience,youhavetoexperienceexperience.”
Afteroneservesasbranchpresident,thoseseri-
ousaboutbecomingpresidentshouldseekto
serveasaCDSbranchdirectorand/orIllinois
StateDentalSocietytrustee.Eachofficeisathree-
yearcommitment,anditisnotuncommonfor
manyCDSofficerstohaveservedinbothposi-
tions.MembersoftheCDSBoardofDirectorsget
first-handexperiencewiththeorganizationand
theoperationsoftheMidwinterMeeting,whichis
valuableexperienceforafutureCDSofficer.
Beinganofficerofaprofessionalorganization
alsoteachesonetoassumeleadership.Having
beenthepresidentofseveraldifferentdental
groups,Ihavehadtolearnhowtoleadatlocal,
MichaelStableinandDavidKumamotoarepicturedattheAsociaciónDental
stateandnationallevels.Byfar,gettingdentists
Mexicana(ADM)dentalmeetinginMexicoCityinOctoberwiththeADM’sRodri-
fromdifferentareasofthecountrytoagreeon
goEscalanteVazquez,ADAPresidentRonTankersley,theAssociazioneItaliana
policywasthemostdifficultpartofbeinganoffi- Odontoiatri’sGerhardSeebergerandADApast-presidentGregChadwick.
6 CDSREVIEW DECEMBER2009
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________________________
_____________________________
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(cid:2)
Staff appreciation
Whyrecognizingtheeffortsof youremployeesnotonly
makestheirdaybutalsomakesforamoreproductiveteam
by Joanna Brown
I
magineyourbookkeeperis rewardsdon’thavetobeextravagantto greatmotivators,butstaffmembers
openingthemailatyouroffice beexceptional.Paychecksacknowledge havesimilarregardforrecognitionand
andfindsalong-overduecheck thatstaffmembersaredoingtheirjobs; gesturesthatmakethemfeellikepartof
forasignificantsumofmoney butthewaystaffmembersaretreated theteam.
fromadelinquentpatient.The duringtheregularcourseofbusiness Rather,astickynoteofthanksand
bookkeeper,smilingfromeartoear, movestaffmemberstowarddoingtheir publicallyofferedpats-on-the-back
probablydoesaquickfist-pumpbefore bestjobs,writeNateBoothandJoe speakvolumesandcostnothing.
gleefullyrecordingthenewstatusofthe Blaesintheirbook,555WaystoReward “Evenwhenyougivesomeonesome-
account:PaidInFull.Maybesheshares yourDentalTeam. thing,wrapemotionaroundit,”saidDr.
thegoodnewswiththeofficemanager, “Leadershipstartsatthetop,”echoed Booth,aformerdentistwhoalsohasa
whohasoverheardherrepeatedcallsfor MarkHyman,aprivatepracticedentist Mastersdegreeincounseling.Heisan
paymentfromthisparticularlydifficult inNorthCarolinaandafrequentlectur- author,educatorandconsultanttoden-
patient. er.“Theleaderisthefirstintheoffice tistsworldwide.“Sure,givethema
Themoreinterestingpartofthestory andthelasttoleave.Trytocatchthe bonus,butwhenyoudeliveritgive
comeswhennewstravelsthroughthe teamdoingsomethingright,notsome- themahug.”
office.Doesthedentistrespondwith thingwrong,andthankthemforsome- Inadditiontoyourdeliverymethod,
“it’sabouttime”murmuredunderhis thingeveryday.Whocansaytheyfeel bemindfulofthetimingwithwhich
breath?Ordoesthedentistapproach toomuchappreciationduringtheday?” youdeliverpraiseandrecognition.
thebookkeeperatherdeskwithapat “Giverewardsinproximitytothe
ontheback,complimentsonherpro- Actionsspeaklouder behaviorsyouwanttoacknowledge,”
fessionalismandthanksforherdili- Howyoudeliversuchrecognitionis Dr.Boothsaid.“Bespecificinwhyyou
gence? oftenmoreimportantthanthereward arerewardingpeople,whetherit’scol-
Managementexpertsagreeonthe youoffer.Beawarealsoofwhatyour lectingonalong-standingdebtorhan-
importanceofrewardingstaffmembers staffconsidersvaluable.Manybosses dlinganespeciallydifficultpatientreally
forextraordinaryefforts,andthatthe thinkmoneyandpaidvacationtimeare well.Anddoitinfrontofotherpeople
Howdoyoudoit?
TheCDSReviewasked“Howdoyoushowyourstaffappreciationforajobwelldone?”
ThesefriendsofCDSrespondedviaTwitter(@Chicago_Dental)andFacebook(www.facebook.com/ChicagoDentalSociety).
AnightatGoldenTiaraBingo!Iusedto Wegaveeveryonetheirbirthdayoff.If Ourdepartmentawardsgiftcertificates
takethemtoanicedinnerbutthey itfellinthemiddleoftheweekoron todonorschoose.org–Ireceiveda$50
approachedmeandaskedforanight theweekendtheycouldmakeitMon- giftcardtofundaschoolprogramofmy
ofBingoinsteadwiththepossibilityof dayorFridayforathree-dayweekend. choosing–Iselectedcreativewriting
winning$1,000+. Seemedtobeabighit. programataChicagoPublicSchool.It
—Adrian,dentist —Tina,graphicdesign wasacleveruseofresourcesandan
appropriateuseof'incentivepay'...
withagreatfeel-goodbenefit.
—Annie,financialservices
8 CDSREVIEW DECEMBER2009
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