SRI LANKA: IMPROVING THE RURAL AND URBAN INVESTMENT CLIMATE An Investment Climate Assessment Based on an Urban and Rural Enterprise Survey Carried Out by the Asian Development Bank and The World Bank with Support from Sri Lanka’s Department of Census and Statistics and ACNielsen Lanka (Pvt.) Ltd. January, 2005 2004 The International Bank for Reconstruction and Development/The World Bank 1818 H Street Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org E-Mail: TABLE OF CONTENTS Acronyms and Abbreviations iv Acknowledgments v Executive Summary - English E I - Sinhala S I - Tamil T I I. Investment Climate Matters 1 1.1 What is the Investment Climate and Why Does it Matter? 1 1.2 Overview of the Economy: Achievements and Challenges 2 II. The Different Profiles of Urban and Rural Enterprises 8 2.1 Great Diversity in the Enterprise Landscape 8 2.2 Greater Stability and Longevity among Urban Enterprises 10 2.3 More Assets and Higher Productivity in Urban Enterprises 11 2.4 Registration among Rural Firms Surprisingly High 11 2.5 Weak Links between Rural and Urban Firms 13 2.6 Strong Links with Agriculture 13 III. The Investment Climate and Its Impact on Enterprise Performance 15 3.1 Sri Lanka’s Investment Climate: Strong on Governance, Weak on Infrastructure and Finance 15 3.2 Good Governance: Sri Lanka’s Success Story 16 3.3 Infrastructure: The Weakest Part of the Investment Climate 19 3.4 Access to Finance Costly and Limited 23 3.5 Growing Regional Differences across the Country 27 3.6 How the Investment Climate Affects Firms' Performance 29 IV. International Competitiveness: Challenges and Opportunities 32 4.1 Unlocking the Potential of Foreign Direct Investment 32 4.2 Restoring Stability 34 4.3 Easing Difficult Labor Market Conditions 35 4.4 Increasing the Efficiency of Ports and Customs to Facilitate Trade 38 4.5 Performance and Challenges of Key Export Sectors 40 V. Conclusions and Policy Recommendations 48 5.1 A Policy Strategy Recognizing the Sharp Rural-Urban Differences 48 5.2 Policy Recommendations 49 Appendixes Appendix 1: Urban Manufacturing Survey: Sampling Methodology 55 Appendix 2: Urban Services Survey (Tourism and Information Technology): Sampling Methodology 59 Appendix 3: Rural Survey: Instrument and Sampling Methodology 61 Appendix 4: Urban Manufacturing Survey: Technical Appendix on Investment Climate and Firm Performance 69 Appendix 5: Rural Survey: Technical Appendix on Investment Climate, Firm Performance and Start Up 80 Appendix 6: Rural Summary Tables 92 References 99 iii ACRONYMS AND ABBREVIATIONS ASYCUDA - Automated System for Customs Data BOI - Board of Investment CEB - Ceylon Electricity Board EPZ - Export Processing Zone ERA - Electricity Reform Act EU - European Union FDI - Foreign Direct Investment FMRA - Fiscal Management (Responsibility) Act FTA - Free Trade Agreement GDP - Gross Domestic Product GN - Grama Niladhari GNI - Gross National Income GoSL - Government of Sri Lanka IC - Investment Climate ICA - Investment Climate Assessment ICT - Information and Communication Technology IT - Information Technology ITU - International Telecommunications Union LECO - Lanka Electricity Company LG - Local Government MFA - Multi- Fibre Arrangement MFI - Microfinance Institutions NGO - Non Government Organization NWSDB - National Water Supply Development Board OECD - Organization for Economic Cooperation and Development PS - Pradeshiya Sabha PUCSL - Public Utilities Commission of Sri Lanka RDA - Road Development Authority R&D - Research and Development SAGT - South Asia Gateway Terminals Ltd. SLPA - Sri Lanka Port Authority SLR - Sri Lankan Rupee TEWA - Termination of Employment of Workers Act TFP - Total Factor Productivity UBS - Unemployment Benefit System UI - Unemployment Insurance USA - United States of America UK - United KIngdom WB - World Bank WDI - World Development Indicators iv ACKNOWLEDGEMENTS THE AUTHORS GRATEFULLY ACKNOWLEDGE the support received and the collaboration with Sri Lanka's Department of Census and Statistics and ACNielsen Lanka (Pvt.) Ltd. This report was prepared by a joint Asian Development Bank (ADB) - World Bank team led by Abuzar Asra, Rana Hasan and Ernesto Pernia from the ADB and Esperanza Lasagabaster, Mona Sur and Ismail Radwan from the World Bank. Other staff contributing to the report include Gemma Estrada, Dalisay Maligalig and Georgina Nepomuceno from the ADB, and Terrence Abeysekera, Kareem Aziz, Uwe Deichmann, Klaus Deininger, Naresha Duraiswamy, Marjorie Espiritu, Sriyani Hulugalle, Giuseppe Iarossi, Songqin Jin, Radha Singla, Giovanni Tanzillo and Dina Umali-Deininger from the World Bank. Financial support from the Bank Netherlands Partnership Program for the Rural Investment Climate Survey is gratefully acknowledged. The team thanks Mr. Selvin Ireneuss and staff from the Secretary for Immediate Humanitarian and Rehabilitation Need (SIHRN) for their support and assistance in facilitating the rural survey in the North and East. Thanks are also extended to the various Divisional Secretary and Grama Niladhari officers for their support. v vi EXECUTIVE SUMMARY Over the past 25 years Sri Lanka has seen steady economic growth accompanied by a profound transformation of its trade and industrial structure. Led by the garment sector, manufacturing exports took off in the late 1970s, growing by 32 percent a year between 1978-95. Spurring this remarkable transformation were the opening of trade and liberalization of some sectors in the late 1970s. Also contributing, thanks to an early commitment to human development, was the country’s skilled and literate labor force, a feature distinguishing Sri Lanka from other lower-middle-income countries. While this progress is heartening, Sri Lanka has failed to keep pace with East Asian countries in economic growth and poverty reduction. In the 1960s Sri Lanka had a per capita income comparable to those of the Republic of Korea, Malaysia, and Thailand. Today its per capita income is less than half of Thailand’s and an even smaller share of Malaysia’s and Korea’s. Not surprisingly, Sri Lanka has made limited gains in poverty reduction. The share of the population in poverty remains comparatively high, at about 22.7 percent. Of most concern is the skewed distribution of growth. Economic activity has been strongly concentrated in Western Province while growth in rural areas has lagged far behind. As a result, poverty in Sri Lanka today is primarily a rural phenomenon. Sri Lanka’s slower growth and poverty reduction can be attributed, in part, to its civil conflict of 1983-2001, but a host of other institutional, macroeconomic, and microeconomic factors have also held the country back. This investment climate assessment is aimed at understanding which factors have made it difficult for firms to do business in Sri Lanka and how these obstacles have affected their productivity. What are the most severe obstacles in Sri Lanka’s investment climate? To help answer that question, the assessment uses micro-level data from a survey of the urban and rural investment climates conducted in 2004. The urban survey covered 449 formal establishments in manufacturing (textiles, garments, food and beverages, rubber products, and industrial equipment) and 94 firms in the tourism and information technology sectors. The rural survey covered 1,327 nonfarm enterprises and 555 households not participating in rural nonfarm activities.1 Sri Lanka’s rural enterprises are largely based outside the home. Most are engaged in manufacturing or trading, with a far smaller share involved in services. These enterprises are small, employing an average of 2.4 workers, including family members. This investment climate assessment is the first to include an analysis of entrepreneurship in rural areas, allowing a more comprehensive look at the business environment. Fostering the growth of the rural nonfarm sector is critical to reducing poverty in Sri Lanka, still largely a rural society. Some 85 percent of the population lives in rural areas and rural nonfarm enterprises contribute significantly to GDP. The survey findings suggest that the total value added by all rural nonfarm enterprises in 2003 was SL Rs 185 billion-equivalent to 12 percent of GDP or 78 percent of agricultural GDP in 2003. Strong on Governance, Weak on Infrastructure and Finance Sri Lanka stands out among developing countries for its good governance, and firms benefit from the low levels of red tape and corruption. But despite differences between the urban and rural E I SRI LANKA: IMPROVING THE RURAL AND URBAN INVESTMENT CLIMATE investment climates, urban manufacturing and rural enterprises alike suffer from poor-quality infrastructure (especially energy and transport) and costly and limited access to finance (see figures 1 and 2). Success in Governance FIGURE 1 Top Five Urban Constraints and Their Rural Ratings In sharp contrast with neighboring countries, Sri Lanka has made big strides in reducing red tape, and it has improved the governance 50 Urban framework to the point where it no 40 Rural longer poses a significant obstacle to 30 doing business. Procedures for 20 registering a new firm are 10 simple-and, unusually, more 0 Electricity Policy Macro Finance Labor than half of rural enterprises uncertainty instability (cost) regulations are registered. The one exception to the success story st nd rd th th Urban rank 1 2 3 4 5 in governance is the continuing th th nd th Rural rank 5 10 N/A 2 15 need to achieve peace and political stability. Source: Asian Development Bank and World Bank, Sri Lanka Investment Climate Survey, 2004. Weaknesses in Infrastructure Electricity, cited as a top constraint by Sri Lankan enterprises, represents an entry barrier and a significant operational cost for both rural and urban firms. Access to electricity is heavily concentrated in urban areas such as Western Province, leaving rural areas such as Uva Province grossly underserved. Less than 70 percent of rural enterprises use electricity from the national grid. Where electricity is available, the cost is high and supply unreliable, exposing firms to frequent outages and raising their production costs. Unreliable supply, leads nearly 75 percent of urban manufacturing firms in Sri Lanka to own a generator, a significantly higher proportion than competitor countries such as China (27 percent). For these Sri Lankan firms, generators cost the equivalent of 12 percent of their fixed assets on average- absorbing resources that could otherwise be invested productively in their core business. Not only is owning a generator costly, operating it is also expensive. It can cost 3 to 4 times as much to generate electricity with a generator. Lack of reliable electricity reduces the productivity of urban E II TFISoGopUur RcFeE:i vA2seia Rn DuerURvaerulob 35421rpCa0monl er nartas nTBntkrarkanakni sanpntdos rW1 9tasotnrthld B TaFn(ihknc,eoa Ssinrtci2 ) 4eLUtnahrndbkaa Inv(F eaRiscntacmaetn1e3isncn2srte gd)CthslimaURteruD bSreuamrlnN4veat/yhnA, d2004. Elec1t5ristchtity Pcoenrcsetrnatiangt ea so mf fairjmors ocri tsinegvere Percentage of firms citing constraint as major or severe EXECUTIVE SUMMARY manufacturing firms by almost half, while among rural firms the productivity of those without connections to the grid is 25 percent lower than those with connections. Moreover, lack of electrification lessens the probability that rural households will set up a new enterprise. Transport is the biggest constraint for rural firms. It also poses an important obstacle to urban manufacturing firms and the expansion of tourism. Nearly a third of rural enterprises cited transport as a major or severe obstacle to starting or operating a business. While Sri Lanka has a dense road network by regional standards, it performs poorly in road quality relative to its Asian competitors. As much as 90 percent of the country’s paved road network is in poor condition because of lack of maintenance. As with electricity, transport conditions vary markedly across regions, with the inhabitants of Western Province enjoying the greatest mobility. For rural firms the poor quality of roads and lack of transport compound marketing problems and raise transport costs, reducing productivity. About a quarter of urban firms also suffer transport problems, resulting in losses equivalent to 7 percent of sales. The telecommunications sector, an early reformer, performs much better than electricity and transport. Even so, waiting times for new lines remain substantially longer than those in China and Malaysia. Costly and Limited Access to Finance The cost of finance hampers urban and rural firms alike, with almost a third of urban firms and rural businesses citing it as a major constraint. Rural entrepreneurs are also constrained by limited access to finance. Small urban manufacturing firms pay significantly higher average interest rates (18 percent) than large ones (12 percent). They also pay higher rates than rural enterprises (14.5 percent), which benefit from subsidies from some state financial institutions, especially Samurdhi banks and microfinance institutions. (These subsidies, however, threaten the viability of these institutions.) With support from international donors, commercial banks have also started to enter the market for small and medium-size enterprise finance, though their lending remains concentrated in Colombo. Because of these distortions, interest rates in rural areas vary widely. Moreover, high and persistent budget deficits add to the cost of finance as government crowds out the private sector to meet its borrowing requirements. Rural enterprises avail themselves of external finance but have extremely limited access to formal finance. They obtain most of their financing for new investments from internal sources (43 percent) and family and friends (35 percent). Public financial institutions, despite a widespread presence in rural areas, account for a far smaller share of rural investment finance, while private commercial banks provide a minimal share (2 percent), mostly to larger enterprises. In the urban manufacturing sector, small firms have less access to bank finance than large ones, forcing them to rely more on internal financing, leasing, and informal and family sources. For firms with inadequate external finance, the consequence is limited opportunities for growth. Collateral plays a vital role in the availability of finance. Results from the urban manufacturing survey show that greater productivity does not translate into easier access to bank loans. Apparently unable to discriminate on the basis of performance, banks instead rely heavily on the value of collateral when considering a loan application. Collateral in the form of land is especially important for rural E III