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Software Project Management for Dummies (ISBN - 0471749346) PDF

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Software Project Management FOR DUMmIES ‰ by Teresa Luckey,PMP,MBA,and Joseph Phillips,PMP 01_749346 ffirs.qxp 8/30/06 10:15 PM Page i 01_749346 ffirs.qxp 8/30/06 10:15 PM Page i Software Project Management FOR DUMmIES ‰ by Teresa Luckey,PMP,MBA,and Joseph Phillips,PMP 01_749346 ffirs.qxp 8/30/06 10:15 PM Page i Software Project Management For Dummies® Published by Wiley Publishing, Inc. 111 River Street Hoboken, NJ 07030-5774 www.wiley.com Copyright © 2006 by Wiley Publishing, Inc., Indianapolis, Indiana Published by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permit- ted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd., Indianapolis, IN 46256, (317) 572-3447, fax (317) 572-4355, or online at http://www.wiley.com/go/permissions. Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book. LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: THE PUBLISHER AND THE AUTHOR MAKE NO REP- RESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY MAY BE CRE- ATED OR EXTENDED BY SALES OR PROMOTIONAL MATERIALS. THE ADVICE AND STRATEGIES CON- TAINED HEREIN MAY NOT BE SUITABLE FOR EVERY SITUATION. THIS WORK IS SOLD WITH THE UNDERSTANDING THAT THE PUBLISHER IS NOT ENGAGED IN RENDERING LEGAL, ACCOUNTING, OR OTHER PROFESSIONAL SERVICES. IF PROFESSIONAL ASSISTANCE IS REQUIRED, THE SERVICES OF A COMPETENT PROFESSIONAL PERSON SHOULD BE SOUGHT. NEITHER THE PUBLISHER NOR THE AUTHOR SHALL BE LIABLE FOR DAMAGES ARISING HEREFROM. THE FACT THAT AN ORGANIZATION OR WEBSITE IS REFERRED TO IN THIS WORK AS A CITATION AND/OR A POTENTIAL SOURCE OF FUR- THER INFORMATION DOES NOT MEAN THAT THE AUTHOR OR THE PUBLISHER ENDORSES THE INFOR- MATION THE ORGANIZATION OR WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT MAY MAKE. FURTHER, READERS SHOULD BE AWARE THAT INTERNET WEBSITES LISTED IN THIS WORK MAY HAVE CHANGED OR DISAPPEARED BETWEEN WHEN THIS WORK WAS WRITTEN AND WHEN IT IS READ. For general information on our other products and services, please contact our Customer Care Department within the U.S. at 800-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002. For technical support, please visit www.wiley.com/techsupport. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Control Number: 2005935165 ISBN-13: 978-0-471-74934-9 ISBN-10: 0-471-74934-6 Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 1B/RZ/QZ/QW/IN 01_749346 ffirs.qxp 8/30/06 10:15 PM Page ii About the Authors Teresa Luckey was born in Indianapolis, Indiana, the eighth of twelve children. She earned the degree of Bachelor of Science from the University of Southern Indiana, with a major in Education. She earned her teaching endorsements in Computer Education and Mathematics from the University of Indianapolis and thoroughly enjoyed teaching (and learning from) junior high students for several years. After deciding to expand her horizons beyond the teaching profession, she pursued her interests in information systems and project management while working at hospitals in Indianapolis, and then moved on to a consulting firm, where she now works as a manager implementing health- care systems. Teresa earned her Master of Business Administration degree from Indiana Wesleyan University, where she served as co-class president with her husband, David. She is just shy of completing her Master of Science in New Media at Indiana University School of Informatics. One of these days — soon — she hopes to finish that degree so that she can maintain her reputation as a life-long learner. Teresa earned her Project Management Professional Certification through the Project Management Institute in 2001 and continues to maintain her certifica- tion. She enjoys contributing to the field of project management, particularly with regard to healthcare software. Teresa takes pleasure in spending time with her family — especially her husband David and their children, Amanda, Sara, and Adam. Being a firm believer in the axiom that there’s more to life than work, Teresa and her family are passionate about traveling and exploring all types of music. 01_749346 ffirs.qxp 8/30/06 10:15 PM Page iii Joseph Phillips, PMP, Project+, is the Director of Education for Project Seminars. He has managed and consulted on projects for various industries, including technical, pharmaceutical, manufacturing, and architectural, among others. Phillips has served as a project management consultant for organizations cre- ating project offices, maturity models, and best-practice standardization. As a leader in adult education, Phillips has taught organizations how to successfully implement project management methodologies, information technology project management, risk management, and other courses. Phillips has taught courses at Columbia College, University of Chicago, Indiana University, and others. He is a Certified Technical Trainer and has taught over 10,000 professionals. Phillips has contributed as an author or editor to more than 30 books on technology, careers, and project management. Phillips is a member of the Project Management Institute and is active in local project management chapters. He has spoken on project management, project management certifications, and project methodologies at numerous trade shows, PMI chapter meetings, and employee conferences. When not writing, teaching, or consulting, Phillips can be found behind a camera or on the working end of a fly rod. You can contact Phillips through www. projectseminars.com. 01_749346 ffirs.qxp 8/30/06 10:15 PM Page iv Dedication I dedicate this effort to David, Amanda, Sara, and Adam Luckey. Authors’ Acknowledgments Teresa Luckey: Thanks to Kevin Kirschner, Editorial Manager, for his confi- dence in me and for providing me with this opportunity. I appreciate Katie Feltman, Acquisitions Editor, for her diligence in bringing this book to fruition and for her patience in gracefully answering all of my questions. Nicole Haims, Project Editor, provided a great deal of guidance and support to me and I am grateful to her for her efforts. Ed Kirschner, thanks for your ideas and input, and most of all thank you to David, Amanda, Sara, and Adam Luckey for your unrelenting support throughout this and all endeavors. Joe Phillips: Books, like projects, are never done alone. Thank you to Teresa Luckey for her hard work and incredible input on this project. A humongous thank you to Katie Feltman and all the folks at For Dummies for their patience and persistence. I would also like to thank the hundreds of folks who have attended my PMP Boot Camps. Your questions, conversations, and recommendations have helped me write a better book. Finally, thank you to Elizabeth Lee, Rick Gordon, Scot Conrad, Phil Stuck, and my son, Kyle. Both authors would like to recognize and thank Cynthia Snyder and Karen Scott for being conscientious and thorough while reviewing this book. 01_749346 ffirs.qxp 8/30/06 10:15 PM Page v Publisher’s Acknowledgments We’re proud of this book; please send us your comments through our online registration form located at www.dummies.com/register/. Some of the people who helped bring this book to market include the following: Acquisitions, Editorial, and Media Development Project Editor: Nicole Haims Acquisitions Editor: Katie Feltman Technical Editors: Cynthia Snyder and Karen Scott Editorial Manager: Jodi Jensen Media Development Manager: Laura VanWinkle Editorial Assistant: Amanda Foxworth Sr. Editorial Assistant: Cherie Case Cartoons: Rich Tennant (www.the5thwave.com) Composition Services Project Coordinator: Jennifer Theriot Layout and Graphics: Claudia Bell, Carl Byers, Lauren Goddard, Lynsey Osborn, Heather Ryan, Julie Trippetti Proofreaders: David Faust, Jessica Kramer, Techbooks Indexer: Techbooks Publishing and Editorial for Technology Dummies Richard Swadley, Vice President and Executive Group Publisher Andy Cummings, Vice President and Publisher Mary Bednarek, Executive Acquisitions Director Mary C. Corder, Editorial Director Publishing for Consumer Dummies Diane Graves Steele, Vice President and Publisher Joyce Pepple, Acquisitions Director Composition Services Gerry Fahey, Vice President of Production Services Debbie Stailey, Director of Composition Services 01_749346 ffirs.qxp 8/30/06 10:15 PM Page vi Contents at a Glance Introduction .................................................................1 Part I: Starting Your Software Project ............................7 Chapter 1: Examining the Big Picture of Project Management.....................................9 Chapter 2: Initiating a Software Project.........................................................................25 Chapter 3: Creating the Software Scope........................................................................55 Part II: Planning Your Software Project........................77 Chapter 4: Planning for Communications .....................................................................79 Chapter 5: Planning for Software Project Risks..........................................................107 Chapter 6: Planning for Software Quality....................................................................131 Chapter 7: Building the Project Team..........................................................................147 Chapter 8: Creating Project Time Estimates...............................................................165 Chapter 9: Building Your Project Budget ....................................................................191 Part III: Executing Your Software Project Plan............209 Chapter 10: Working the Project Plan..........................................................................211 Chapter 11: Working with Project People....................................................................229 Chapter 12: Procuring Goods and Services ................................................................245 Part IV: Controlling Your Software Project..................263 Chapter 13: Managing Changes to the Software Project ...........................................265 Chapter 14: Using Earned Value Management in Software Projects ........................281 Chapter 15: Tracking Project Performance.................................................................295 Part V: Closing Your Software Project.........................313 Chapter 16: Finalizing the Project Management Processes ......................................315 Chapter 17: Documenting Your Software Project.......................................................333 Part VI: The Part of Tens ...........................................347 Chapter 18: Ten Ways to Make Your Software Project Crash and Burn ..................349 Chapter 19: Ten Ways to Make Any Software Project Better ....................................359 Appendix: Formal Project Management Training and Certification .........................................369 Index .......................................................................375 02_749346 ftoc.qxp 8/30/06 10:22 PM Page vii 02_749346 ftoc.qxp 8/30/06 10:22 PM Page viii

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