SOCIAL IDENTITY PROCESSES IN ORGANIZATIONAL CONTEXTS This page intentionallyl eft blank SOCIAL IDENTITY PROCESSES IN ORGANIZATIONAL CONTEXTS Edited by Michael A. Hogg and J. Deborah Terry University of Queensland First published by The Haworth Press, 10 Alice Street, Binghamton, NY 13904-1580 This edition published 2012 by Psychology Press Psychology Press Psychology Press Taylor & Francis Group Taylor & Francis Group 711 Third Avenue 27 Church Road New York, NY 10017 Hove, East Sussex BN3 2FA © 2001 by Taylor & Francis Group, LLC Psychology Press is an imprint ojthe Taylor & Francis Group, an injorma business International Standard Book Number-13: 978-1-84169-057-5 (Softcover) Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Social identity processes in organizational contexts / edited by Michael A. Hogg and Deborah J. Terry. p. cm. Includes bibliographical references and index. ISBN 1-84169-007-4 (case: alk. paper)--ISBN 1-84169-057-0 (paper: alk. paper) 1. Group identity. 2. Organizational behavior. I. Hogg, Michael A., 1954- II. Terry, Deborah J. HM753 .S62 2000 302.3'5--dc21 2001019213 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the Psychology Press Web site at http://www.psypress.com Contents About the Editors ix List of Contributors xi Preface and Acknowledgments xiii Social Identity Theory and Organizational Processes 1 J. Michael A. Hogg & Deborah Terry 2 Social Identity Dynamics in Modern Organizations: 13 An Organizational Psychology/Organizational Behavior Perspective Michael G. Pratt 3 Which Hat to Wear? The Relative Salience of Multiple 31 Identities in Organizational Contexts Blake E. Ashforth & Scott A. Johnson 4 Identity Orientation and Intergroup Relations 49 in Organizations Shelley Brickson & Marilynn Brewer 5 Majority-Minority Relations in Organizations: 67 Challenges and Opportunities Miles Hewstone, Robin Martin, Claudia Hammer-Hewstone, J. Richard Crisp, & Alberto Voci 6 Self-Categorization and Work-Group Socialization 87 Richard L. Moreland, John M. Levine, & Jamie C. McMinn v vi CONTENTS 7 Social Identity, Commitment, and Work Behavior 101 Naomi Ellemers 8 Ambiguous Organizational Memberships: Constructing 115 Organizational Identities in Interactions With Others Caroline Bartel & Jane Dutton 9 Organizational Identification: Psychological Anchorage 131 and Turnover Dominic Abrams & Georgina Randsley de Moura 10 Cooperation in Organizations: A Social Identity Perspective 149 Tom Tyler 11 Identity and Trust in Organizations: One Anatomy 167 of a Productive but Problematic Relationship Roderick M. Kramer 12 How Status and Power Differences Erode Personal 181 and Social Identities at Work: A System Justification Critique of Organizational Applications of Social Identity Theory John T. Jost & Kimberly D. Elsbach 13 Social Identification, Group Prototypicality, and 197 Emergent Leadership Michael A. Hogg 14 Your Wish Is Our Command: The Role of Shared 213 Social Identity in Translating a Leader's Vision Into Followers' Action s. Alexander Haslam & Michael J. Platow 15 Intergroup Relations and Organizational Mergers 229 J. Deborah Terry CONTENTS vii 16 Organizational Identity After a Merger: Sense of 249 Continuity as the Key to Postmerger Identification Daan van Knippenberg & Esther van Leeuwen 17 Corporate Mergers and Step family Marriages: 265 Identity, Harmony, and Commitment Samuel L. Gaertner, Betty A. Bachman, Jack Dovidio, & Brenda S. Banker References 283 Author Index 325 Subject Index 337 This page intentionallyl eft blank About the Editors Michael A. Hogg is professor of social psychology and director of the Centre for Research on Group Processes at the University of Queensland. He is also director of research for the Faculty of Social and Behavioural Sciences and is a fellow of the Academy of the Social Sciences in Australia. His research interests are in group processes, intergroup relations, collective self-conception, and so cial identity and self-categorization processes. He has published 15 books and over 140 research articles, chapters, and other scholarly works. He is the found ing editor, with Dominic Abrams, of the journal Group Processes and Inter group Relations and serves on the editorial board of a number of journals in cluding Journal of Personality and Social Psychology, Personality and Social Psychology Bulletin, and European Review of Social Psychology. His most re cent books include, with Abrams, Social Identity and Social Cognition (1999) and Intergroup Relations: Essential Readings (2001); with Foddy, Smithson, and Schneider, Resolving Social Dilemmas (1999); and, with Tindale, Blackwell Handbook of Social Psychology: Group Processes (2001). Deborah J. Terry is professor of social psychology and head of the School of Psychology at the University of Queensland. Her main research interests are attitudes, social influence, persuasion, group processes, and intergroup rela tions. She also has applied research interests in organizational and health psy chology. She has published more than 90 journal articles and book chapters in these areas, and is editor, with Gallois and McCamish, of The Theory of Rea soned Action: Its Application to AIDS-Preventive Behaviour (1993) and, with Hogg, of Attitudes, Behavior, and Social Context: The Role of Group Norms and Group Membership (1999). She is on the editorial board of the journals Group Dynamics: Theory, Research, Practice, and Group Processes and Inter group Relations. Ix