Table Of Content

Small Business Reports— Index 1992 LS Surviving the Credit Crunch— Chapman; September The Benefits of Growing Older (age-weight- The Tax Man Cometh—Shirley; ed profit-sharing plans)}—McKeon; December November What’s Your Business Worth? (business Money Talks (compensation)—Edwards; valuation)—Haas; February February Pay, Performance and Productivity (incentive pay programs)—Grossmann; eS Freedom of Choice (cafeteria plans)— O’Brien; January eee Get Well Soon (wellness programs)— Bernstein; September A Capital Idea (Investor Visa Program)— Get With the Program (employee Basel; March assistance programs)—Rosenszweig Giving Credit Where It’s Due (devel- and Kramer; August oping a credit policy)— Atkinson; June A Healthcare Sampler—Sampson; How to Raise $1 Million (private place- ments)—Sherman; August................ p.16 How to Control Workers’ Comp— Davis; August Keeping Your Fair Share (shareholders Managed-Care Strategies— agreement)—Rago; August Becker; April Make Your Move (evaluating economic development agencies)—Brown; Medical Self-Defense (self- October insurance)—Turell; June The Modern-Day Swap (bartering)— All for One, One for All (purchasing Kleiman; April coalitions)—Polk; October A New Lease on Life (leasing)— Friedland; January EAU de ee A Package Deal (prepackaged bankruptcies)—Morris and The Art of the Interview— Dobbs; March Dettore; February Selecting a Payroll Bureau— Benefits ’R Us (childcare)— Greenhaus; May Gardephe; May Selling Your Company—Fox and Dealing with Sexual Harassment—Webb; Elek; May January DECEMBER 1992 77 Small Business Reports—Index 1992 Resourceful Recruiting—Fyock; Organize Your Efforts (keeping your workplace An Rx for Drug Abuse— union-free)—Myers; August Mangan; May Reducing Product Liability Exposure— A Survey for Their Thoughts Olson; March (employee opinion surveys)— Separation Anxiety (employee partes SOCHIBET ossoce ee s ox p.11 separation agreement)s— Things Are Looking Up (appraisal Thorne; July systems)—LaMountain; June Using Employment Contracts— Will the ADA Disable Your Company?— Gaus; June Nichols; January When a Stranger Calls (handling references)—Thorne; May DEES Damage Control (disaster preparation)— EE SS Kessler; November 1992 ......... p.16 All in a Day’s Work (office productivit)y— Se Sassone; July Breaking Your Backlog STRATEGIES (surviving a work crunch)— Putting Wind in Your Sales (how Cyr; March to work with Eximbank)— Bringing Help on Board (boards of Davidson; July directors)—Feldman; April Sending Employees Abroad— Fighting Phone Fraud—Mandell; Thompson; May November Getting Objective About Quality— Bat Andreichuk; March Go with the Flow (pinpointing Classified Information (classifying productivity problems)— exempt and nonexempt employees)— Kliem; July AIO SOMETAIIET 655555. Sisivis eeaw sine s p.15 How Do You Spell Safety? (safety Do-It-Yourself Documents (legal procedure translation)— self-help products)— Rimalower; September Jacobs; October It’s Just a Suggestion (employee Enforcing a Non-compete suggestion program)s— Agreement—Key and Mangan; February Cooper; February Long Live the Business (succession Handling a Subpoena— planning)—Davis; November Stevens; January Master the Move— It’s Not Your Fault (unemployment Farren; December compensation claims)— Thorne; November Minding Your Mailroom— Keeping It Out of Court Mandell; August ...........5..%. p.11 (alternative dispute resolution More Power to Them (case history)}— techniques)—Jacobs; June McCune; November 78 SMALL BUSINESS REPORTS Quality Makes a Difference— PERSONAL FINANCIAL Henricks; December ‘ PLANNING Shake, Rattle and Roll (surviving a market shakedown)— Generous to a Fault (screening McCune; Sepiember charities)—Stern; August......... p.60 Slow Dancing with an Elephant Join the Club (investment clubs)— (strategic partnerships)— Sullivan; July Henricks; June Hedging Your Bets (choosing a Structuring an Acquisition Strategy— stock market newsletter)— Green; December Stern; March Technology Transfer— Nichols; April Seas MARKETING Closing the Sales Gap (improving sales efforts)—Garda; April Come Back Soon (frequent Distribution by Design (evaluating buyer programs)— distribution channels)— Houlden; November Sherman; May Image Is Everything (brand equity )}— Everybody Sells (cross-functional Lukeman; December sales teams)—Hills; October Keeping Your Customers Satisfied The Long Arm of Franchising— (complaint handling systems)— Sherman; January Baher; February Pricing Your Services— Making Service Count— Cort; December Bixler; January Selling to the Fortune 500— The Marketing is Mutual (joint Henricks; July marketing )—Henricks; September US Marketing to Minorities— Henricks; March A Buyer’s Guide to Custom On With the Show (trade shows)— Software—Fox; February Miller; June Information at Your Fingertips Packing a Promotional Punch (using online databases—) (specialty advertising)— Bates; December Jacobs; October The Missing Link (local area The Printed Word (customer networks)—Orfanello; newsletters)—Floyd; April September A Public Relations Primer (choosing a public relations firm)—Jay; July DECEMBER 1992 79