Simply a Great Manager: The 15 fundamentals of being a successful manager

193 Pages·2008·1.94 MB·English

by  Mike Hoyle

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SIMPLY
A GREAT
MANAGER
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SIMPLY
A GREAT
MANAGER
THE 15
FUNDAMENTALS
OF BEING A
SUCCESSFUL
MANAGER
Michael Hoyle
Peter Newman
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Copyright © 2008 Michael Hoyle and Peter Newman
First published in 2008 by:
Marshall Cavendish Limited
Fifth Floor
32–38 Saffron Hill
London EC1N 8FH
United Kingdom
T: [phone]
F: [phone]
[email protected]
www.marshallcavendish.co.uk
The right of Michael Hoyle and Peter Newman to be identified as the
authors of this work has been asserted by them in accordance with the
Copyright, Designs and Patents Act 1988.
All rights reserved
No part of this publication may be reproduced, stored in a retrieval
system or transmitted in any form or by any means including
photocopying, electronic, mechanical, recording or otherwise, without
the prior written permission of the rights holders, application for which
must be made to the publisher.
A CIP record for this book is available from the British Library
ISBN-13 978-1-904879-76-3
ISBN-10 1-904879-76-4
Illustrations by Ray Jelliffe
Designed and typeset by Phoenix Photosetting, Chatham, Kent
Printed and bound in Great Britain by
Mackays of Chatham, Chatham, Kent
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This book is dedicated to our wives,
Lynda and Marion, and to our children:
Andrew, Sarah, Tom and Nick, David and Julia
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Contents
Warning to Readers xi
Preface xiii
1. Managers and Managing 1
Who are Managers? 3
What is Managing? 4
Principles of Managing Successfully 5
Contents of This Book 8
How to Use This Book 9
2. The Virtues of Great Managers 11
1 Having the Courage to Confront Situations 14
2 Understanding Your Priorities 20
3 Knowing Your Objectives 24
4 Listening and Learning 28
5 Knowing Yourself 32
6 Believing in Teams 36
7 Believing in Delegation 41
8 Knowing the Value of Time 45
9 Believing in People Development 49
10 Being a Motivator 56
11 Being in Control 62
12 Looking for Win+Win Outcomes 68
13 Taking Decisions and Sticking to Them 72
14 Being Results-Oriented 75
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x SIMPLY A GREAT MANAGER
15 Being Imaginative 81
The Virtues for Managing Act Together as a Net 85
3. The Virtues for Managing in Action 87
Managing Your Boss 90
Managing Your Team 100
Managing Your Key Investor 109
Starting Your Own Business 116
Handling an Untruthful Member of Staff 125
Handling Uncooperative Staff 131
Conclusions 137
4. What Next? 139
Leaving the Wrong Attitudes Behind 141
Managing Yourself to Improve Yourself! 144
Notes 149
Sources 153
Appendix: Self-Assessment Forms 157
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Warning to Readers
Many readers may expect this book to contain a host of
sophisticated ideas about personal relations, psychology,
information technology and so on. It doesn’t.
Some readers may expect the ideas we present to be
complicated, difficult to understand or new. They are none
of these things. In fact, this is a simple book written in a
simple style using simple concepts.
This is not an apology. It is not that we are treating you,
our readers, as though you had limited intelligence. It is just
that managing is simple and we have found no reason to
make our explanations anything other than simple.