Selected Readings on Information Technology and Business Systems Management

566 Pages·2009·14.23 MB·English

by  In Lee

Selected Readings on
Information Technology
and Business Systems
Management
In Lee
Western Illinois University, USA
InformatIon scIence reference
Hershey • New York
Director of Editorial Content: Kristin Klinger
Senior Managing Editor: Jennifer Neidig
Managing Editor: Jamie Snavely
Assistant Managing Editor: Carole Coulson
Typesetter: Michael Brehm
Cover Design: Lisa Tosheff
Printed at: Yurchak Printing Inc.
Published in the United States of America by
Information Science Reference (an imprint of IGI Global)
701 E. Chocolate Avenue, Suite 200
Hershey PA 17033
Tel: [phone]
Fax: [phone]
E-mail:
Table of Contents
Prologue ...........................................................................................................................................xviii
About the Editor .............................................................................................................................. xxix
Section I
Fundamental Concepts and Theories
Chapter I
E-Entrepreneurship: The Principles of Founding Electronic Ventures ................................................... 1
Tobias Kollmann, University of Duisburg-Essen, Germany
Chapter II
The Role of Government in E-Business Adoption ............................................................................... 16
Barbara Roberts, The University of Southern Queensland, Australia
Mark Toleman, The University of Southern Queensland, Australia
Chapter III
The Role of Simulation in Business Process Reengineering ................................................................ 33
Firas M. Alkhaldi , Arab Academy for Banking and Financial Sciences, Jordan
Mohammad Olaimat, Arab Academy for Banking and Financial Sciences, Jordan
Abdullah Abdali Rashed, Saba University, Yemen
Chapter IV
Environmental Drivers of E-Business Strategies Among SMEs .......................................................... 59
Alessandro Arbore, Bocconi University, Italy
Andrea Ordanini, Bocconi University, Italy
Section II
Development and Design Methodologies
Chapter V
Conficts, Compromises, and Political Decisions: Methodological Challenges
of Enterprise-Wide E-Business Architecture Creation ......................................................................... 71
Kari Smolander, Lappeenranta University of Technology, Finland
Matti Rossi, Helsinki School of Economics, Finland
Chapter VI
Nazar Foods Company: Business Process Redesign Under Supply Chain Management Context ....... 94
Vichuda Nui Polatoglu, Anadolu University, Turkey
ChapterVII
BROOD: Business Rules-Driven Object Oriented Design ................................................................. 108
Pericles Loucopoulos, Loughborough University, UK
Wan M.N. Wan Kadir, Universiti Teknologi Malaysia, Malaysia
Chapter VIII
Best Practice in Company Standardization ......................................................................................... 141
Henk J. de Vries, Erasmus University, Rotterdam, The Netherlands
Florens J. C. Slob, Van Gansewinkel Zuid-Holland, Vlaardingen, The Netherlands
Section III
Tools and Technologies
Chapter IX
Best Practice in Leveraging E-Business Technologies to Achieve Business Agility ......................... 164
Ehap H. Sabri, University of Texas at Dallas, USA
Chapter X
Building Dynamic Business Process in P2P Semantic Web ............................................................... 186
Timon C. Du, The Chinese University of Hong Kong, Hong Kong, China
Eldon Y. Li, National Chengchi University, Taiwan & California Polytechnic State University, USA
Chapter XI
Patterns for Designing Agent-Based E-Business Systems .................................................................. 202
Michael Weiss, Carleton University, Canada
Chapter XII
Performance Evaluation of Consumer Decision Support Systems ..................................................... 225
Jiyong Zhang, Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland
Pearl Pu, Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland
Chapter XIII
E-Business Technologies in E-Market Literature ............................................................................... 244
Nikos Manouselis, Agricultural University of Athens, Greece
Section IV
Utilization and Application
Chapter XIV
Process-Oriented Assessment of Web Services .................................................................................. 269
Jan-Hendrik Sewing, Siemens Management Consulting, Germany
Michael Rosemann, Queensland University of Technology, Australia
Marlon Dumas, Queensland University of Technology, Australia
Chapter XV
Application of Web Services in the Context of E-Procurement: An SME Foci ................................. 294
Stanley Oliver, University of Bolton, UK
Kiran Maringanti , University of Bolton, UK
Chapter XVI
E-Business Adoption in SMEs: Some Preliminary Findings
from Electronic Components Industry ................................................................................................ 321
Mark Xu, Portsmouth Business School, UK
Ravni Rohatgi, Southampton, UK
Yanqing Duan, University of Bedfordshire, UK
Chapter XVII
How Can Internet Service Providers Tap into the Potentially-Lucrative Small Business Market? .... 339
Avinash Waikar, Southeastern Louisiana University, USA
Minh Q. Huynh, Southeastern Louisiana University, USA
Chapter XVIII
Process-Driven Business Integration Management for Collaboration Networks ............................... 356
Dominik Vanderhaeghen, Institute for Information Systems (IWi) at the German Research Center
for Artifcial Intelligence (DFKI), Germany
Anja Hofer, Institute for Information Systems (IWi) at the German Research Center for Artifcial
Intelligence (DFKI), Germany
Florian Kupsch, Institute for Information Systems (IWi) at the German Research Center for
Artifcial Intelligence (DFKI), Germany
Chapter XIX
Measurements in E-Business .............................................................................................................. 375
Damon Aiken, Eastern Washington University, USA
Section V
Critical Issues
Chapter XX
E-Business in Developing Countries: A Comparison of China and India .......................................... 385
Peter V. Raven, Seattle University, USA
Xiaoqing Huang, Seattle University, USA
Ben B. Kim, Seattle University, USA
Chapter XXI
A Model of Information Security Governance for E-Business ........................................................... 404
Dieter Fink, Edith Cowan University, Australia
Tobias Huegle, Edith Cowan University, Australia
Martin Dortschy, Institute of Electronic Business–University of Arts, Germany
Chapter XXII
A Security Blueprint for E-Business Applications .............................................................................. 416
Jun Du, Tianjin University, China
Yuan-Yuan Jiao, Nankai University, China
Jianxin (Roger) Jiao, Nanyang Technological University, Singapore
Chapter XXIII
E-Business Process Management and Intellectual Property: Issues and Implications ....................... 427
Kathleen Mykytyn, Southern Illinois University, USA
Peter Mykytyn, Southern Illinois University, USA
Chapter XXIV
E-Business Risk Management in Firms .............................................................................................. 448
Ganesh Vaidyanathan, Indiana University South Bend, USA
Section VI
Emerging Trends
Chapter XXV
Evaluating E-Business Leadership and its Links to Firm Performance ............................................ 471
Jing Quan, Salisbury University, USA
Chapter XXVI
Business Networking: The Technological Infrastructure Support ..................................................... 481
Claudia-Melania Chituc, Faculty of Engineering of the University of Porto (FEUP),
INESC Porto, Portugal
Américo Lopes Azevedo, Faculty of Engineering of the University of Porto (FEUP),
INESC Porto, Portugal
Chapter XXVII
Outsourcing Non-Core Business Processes: An Exploratory Study .................................................. 499
Adriana Romaniello, Universidad Rey Juan Carlos, Spain
B. Dawn Medlin, Appalachian State University, USA
Chapter XXVIII
Delivering the ‘Whole Product’: Business Model Impacts and Agility Challenges
in a Network of Open Source Firms .................................................................................................. 516
Joseph Feller, University College Cork, Ireland
Patrick Finnegan, University College Cork, Ireland
Jeremy Hayes, University College Cork, Ireland
Index ................................................................................................................................................... 530
Detailed Table of Contents
Prologue ...........................................................................................................................................xviii
About the Editor .............................................................................................................................. xxix
Section I
Fundamental Concepts and Theories
Chapter I
E-Entrepreneurship: The Principles of Founding Electronic Ventures ................................................... 1
Tobias Kollmann, University of Duisburg-Essen, Germany
The fundamental advantages of information technology in regard to effciency and effectiveness assure
that its diffusion in society and in most industries will continue. The constant and rapid development of
Internet-related technologies in the accompanying net economy has inevitably had a signifcant infu-
ence on various possibilities for developing innovative online business concepts and realizing these by
establishing entrepreneurial ventures. The term “e-entrepreneurship” respectively describes the act of
founding new companies that generate revenue and profts independent from a physical value chain.
With this in mind, this chapter focuses on the process of creating electronic customer value within the
net economy as well as the success factors and development phases of electronic ventures.
Chapter II
The Role of Government in E-Business Adoption ............................................................................... 16
Barbara Roberts, The University of Southern Queensland, Australia
Mark Toleman, The University of Southern Queensland, Australia
This chapter provides an analysis of the role of government in e-business adoption with empirical evi-
dence from Australia. It is shown that government infuence is multifaceted. Governments champion
e-business adoption for national economic gain; they provide the physical network on which much of
e-business depends and increasingly provide e-government services to improve regulation and compli-
ance effectiveness. E-government in particular can act as a strong driver of organizational adoption for
some types of e-business processes. The authors hope that further research by IS professionals will guide
future e-business project directions by improving the understanding of government’s role in e-business
adoption in practice, which in turn will improve theoretical understanding of how the benefts can best
be maximized.
Chapter III
The Role of Simulation in Business Process Reengineering ................................................................ 33
Firas M. Alkhaldi , Arab Academy for Banking and Financial Sciences, Jordan
Mohammad Olaimat, Arab Academy for Banking and Financial Sciences, Jordan
Abdullah Abdali Rashed, Saba University, Yemen
This chapter discusses the importance of business process simulation, illustrating the relationship be-
tween business process reengineering (BPR) and change management and focusing on both the role
of simulation in supporting BPR and the effect of simulation on business environment related skills,
business management related skills, leadership related skills, employees empowering level, process im-
provement, ethical issues, and stakeholders’ management skills. This selection also discusses the value
of simulation in implementing reengineering strategies, presents future challenges of business process
simulation, and describes the limitations of simulation technology in reengineering business processes.
Finally, it concludes with a discussion of the characteristics of successful simulation and simulation
applications.
Chapter IV
Environmental Drivers of E-Business Strategies Among SMEs .......................................................... 59
Alessandro Arbore, Bocconi University, Italy
Andrea Ordanini, Bocconi University, Italy
In front of traditional interpretations of the digital gap based on endogenous conditions of the frms,
this chapter intends to emphasize the importance that some external pressures may have on the e-busi-
ness strategy of small and medium enterprises (SMEs). The environmental factors analyzed here are
market position, competitive intensity, and institutional pressures. SMEs have been grouped according
to their level of e-business involvement, in relation to the number of e-business solutions adopted so
far. A general conclusion is that different models seem to explain exclusion and involvement. Specif-
cally, two factors among those analyzed reveal to be more suitable in explaining e-business exclusion.
They are the size of a SME and a lack of institutional pressures to adopt. On the other hand, e-business
involvement seems to be primarily prompted by a selective competitive environment and not by imita-
tive behaviors, as in the previous case.
Section II
Development and Design Methodologies
Chapter V
Conficts, Compromises, and Political Decisions: Methodological Challenges
of Enterprise-Wide E-Business Architecture Creation ......................................................................... 71
Kari Smolander, Lappeenranta University of Technology, Finland
Matti Rossi, Helsinki School of Economics, Finland
This chapter describes the architecture development process in an international ICT company, which is
building a comprehensive e-business system for its customers. The implementation includes the inte