Table Of Content

Security and Compliance Handbook a Introducing Front Froth bax for tata gs you soem to the peopl meeage apps you need get wrk done er our milinborin fel ar wher os cn ety npr commurcron, get coer fo decor, and ink ton fat wih your te, Toay mae tan 5.500 tomers tt Front protect the mort serie set Front’s Commitment to Security Since curcustomer bore are ther most exesv bark of one nomaton primoy natty have bee tthe cere of rb day nt, fx mryiaton,Fronaivs tobe seu applcaoninaconnc ith cui best racist ul the confining and by four carer data, spit of nape thi docu exerbes he inane retin om onto proacynrsavd Enterprise Architecture wncious e & sotinnnin =e | eo oon a | = a ® 7 ContontSerrishottod on ANS 53 ane _ - o— awe Debus Set OS. BP emcmett VAieyeame endsres are equipped with Irtagatacfalover an out ricoh rape lat zones or reckon Ona YZ Sutetnacietbuted actos where wanes niin Roig somo snd ANS £98 message queues. p77 TF 2 “ “ Security Controls ‘putes tans owt pro eso. Senteedmirisvete scons tiger otestors Imation ‘Al production toms eared mutator popicaton sou coder stordina secre evromont end changes go Uvough peat aon Fronthas ected staging enorme ot developer end tostna, separate om predict, ‘Alconpary-owed sits eo eereted ana aro MOM tector, soning Fert anne remetey Compliance | Data Privacy ‘Acta intranat scired wth T1512 enrpion nd ing AES 86-bit enon. [MA nd cert conmunaton etop aed ‘noble raquo TPS comectons ‘Auster etal gly aparece toon ‘tie hate und toate runt ing eats Fronthas sacrty montorntchlogyn plo cetoct eyetomanomalas Ccunomarcen deat which geographic locaton hosts Compliance Fronts 8062 Tipe ten ‘Type 2eoraant Frosthas leveled SMS based on Front adhere tothe EUS ond EUS Phy Front conducts el he party nara ute src sourtypentnets Th tpn at wa conducted Insp 200, Governance _Aterolyen go trough backround chsh pr toempoyment. _Aerelyee undergo general cry ain and tostng expert ents sarc arbor roast. ngs go trough ateraleecrty tang ane teste btora ging acento preston eta ronal sate dats hci curate Ieormatonecurty management tem tmhnize ‘hard coet wcty roche. Frontha ene ration seit ripen progento detect ndreepondto ents, reer ‘ron end aan bunees corti nthe vert e222 Fenton Enterprise Application Security Front was deslged to reste ecuresnd cotaborstiv experence for companies nd ther tems. To ensures Front can be eployedin componce with the security needs of your organization, we've developed ute of security features, some ot ‘hich are highlghted below, ‘Multi-Factor Authentication tndvual and administrator can enable o-foctor authoriction, which odds on extra yar of securty tote Font sccount, Multi-Team Workspaces ‘The Teems feature allows orgeniztons to bull -mutpe workpaces, each containing ts own resources ike tgs, rules, responses, nd enites tin one Front count. IP Restrictions ‘Company sdministrstrs can whitest he IP ‘senses rom which thelr employees ean cease Font. Gmail/ofhes365 OAuth Front securely connects to fll mel nd Ofhco 65 ‘secounte through an OAuth process tet eso enables Front to suppor 2-way syne wth email providers. ‘Admin Access Controls Front’ amin console provides acinistrators 2ccese to manage teammate setings ke signatures and preferences, gling them heightened corto ‘over each user's workepace Roles & Permissions Adminstrator can dein user role wth 2 customized et of parmsslon, ke aowing cortain era to craters or retrcting them from reaponding to messages Conversation Audit Tra ‘Al ue rule oF APL act wil generate an act story that wilbe logged tothe conversation for sucttpurpowes Delegated Inboxes -AFront user can delogate thor indvidul workspace te another teammate enabling them to menage ther teommetss work queue without having te sharelogln credential e222 Fenton Frequently Asked Questions Doos Front retain a copy of my communication data? ‘Yor Front securely saves «copy of every communication recsled to our EU or US AWS servers This enables Front to sssoclateFont-specite actions ike sslgnment ard comments, hich don translate to Exchange and Gal tothe comerstion.Adetionaly, ths elows Front to dlvera seamless and quick experience to end users a they ragate ‘ard serch the patorm, Can | request Front to delete my data? ‘in complance wth GDPR, Font wl delete any company’s dst once an expt request le eubmited and the requests dentineaton|s propery valdoted Al deletion request willbe completed immeditay, but metadata can ake up to 10 dys tobe purged trom backups. ‘What types of personal data does Front store? ‘Customere mey ubmit personal date to Front, the extent of which determined and controlled by the custome ints sol cecrtion, which may include, but not be mite tothe folowing categories of pereons deta: Ft and lt name, “Til, ob Tie, Employer, ContstIfermaton (company mal phone, physical business addres, oc network) IP dress, Locafzation dts, Slgnture, Picts, teraction with end user, Web application usage, Dat lating to data ‘subjects teraction wit email communietion in cannecton with Fronts aml racking festure. More nfrmation can be foundin Fronts Teme of Service (rntapp.com/terma-of- serves). ‘What eubprocessors does Front have? Front he partnerships wth two subprocesors: Amazon Web Services (AWS) and SendGrd. Amszon Web Services provides infrastructure as service, which Front averages nthe eapsiy to stor customer dt, Sends coud: based SMTP provide that Front leverages to delver outbound messages for companies thet dn'tutiize Front’ ative Gel or Offe385 comnsctos or dont have @ custom SMTP setup of thar own sree co e222 Fenton