Savvy Interviewing : The Nonverbal title: Advantage Career Savvy Series author: Krannich, Caryl Rae.; Krannich, Ronald L. publisher: Impact Publications isbn10 | asin: 1570231230 print isbn13: 9781570231230 ebook isbn13: 9780585213293 language: English Employment interviewing, Nonverbal subject communication, Body language. publication date: 1999 lcc: HF5549.5.I6K723 1999eb ddc: 650.14 Employment interviewing, Nonverbal subject: communication, Body language. Page i Savvy Interviewing Page ii Books & CD-ROMs by Drs. Caryl and Ron Krannich 101 Dynamite Answers to Interview Questions 101 Secrets of Highly Effective Speakers 201 Dynamite Job Search Letters Best Jobs For the 21st Century Change Your Job, Change Your Life The Complete Guide to International Jobs and Careers The Complete Guide to Public Employment The Directory of Federal Jobs and Employers Discover the Best Jobs for You! Dynamite Cover Letters Dynamite Networking For Dynamite Jobs Dynamite Resumes Dynamite Salary Negotiations Dynamite Tele-Search The Educator's Guide to Alternative Jobs and Careers Find a Federal Job Fast! From Air Force Blue to Corporate Gray From Army Green to Corporate Gray From Navy Blue to Corporate Gray Get a Raise in 7 Days High Impact Resumes and Letters International Jobs Directory Interview For Success Job-Power Source CD-ROM Jobs and Careers With Nonprofit Organizations Jobs For People Who Love to Travel Mayors and Managers Moving Out of Education Moving Out of Government The Politics of Family Planning Policy Re-Careering in Turbulent Times Resumes & Job Search Letters For Transitioning Military Personnel Savvy Interviewing Savvy Resume Writer Shopping the Exotic South Pacific Treasures and Pleasures of Australia Treasures and Pleasures of China Treasures and Pleasures of Hong Kong Treasures and Pleasures of India Treasures and Pleasures of Indonesia Treasures and Pleasures of Italy Treasures and Pleasures of Paris and the French Riviera Treasures and Pleasures of Singapore and Bali Treasures and Pleasures of Thailand Ultimate Job Source CD-ROM Page iii Savvy Interviewing The Nonverbal Advantage Caryl Rae Krannich Ronald L. Krannich Page iv Copyright (c) 2000 by Caryl Rae Krannich and Ronald L. Krannich. All rights reserved. Printed in the United States of America. No part of this book may be used or repro- duced in any manner whatsoever without written permission of the publisher: IM- PACT PUBLICATIONS, 9104 Manassas Dr., Suite N, Manassas Park, VA 20111, Fax 703/335-9486. Liability/Warranty: The author and publisher have made every attempt to provide the reader with accurate information. However, given constant changes in the employ- ment field, they make no claims that this information will remain accurate at the time of reading. Furthermore, this information is presented for information purposes only. The author and publisher make no claims that using this information will guarantee the reader a job. The author and publisher shall not be liable for any loss or damages incurred in the process of following the advice presented in this book. Library of Congress Cataloging-in-Publication Data Krannich, Caryl Rae Savvy interviewing: the nonverbal advantage / Caryl Rae Krannich, Ronald L. Krannich p. cm.(The career savvy series) Includes bibliographical references and index. ISBN 1-57023-123-0 1. Employment interviewing. 2. Nonverbal communication. 3. Body language. I. Krannich, Ronald L. II. Title. III. Series. HF5549.5.I6K723 1999 650.14dc21 99-052712 Publisher: For information on Impact Publications, including current and forthcoming publications, authors, press kits, bookstore, and submission requirements, visit Impact's Web site: www.impactpublications.com Publicity/Rights: For information on publicity, author interviews, and subsidiary tights, contact the Public Relations and Marketing Department: Tel. 703/361-7300 or Fax 703/335-9486. Sales/Distribution: Bookstore sales are handled through Impact's trade distributor: National Book Network, 15200 NBN Way, Blue Ridge Summit, PA 17214, Tel. 1-800-462-6420. All other sales and distribution inquiries should be directed to the publisher: Sales Department, IMPACT PUBLICATIONS, 9104 Manassas Dr., Suite N, Manassas Park, VA 20111-5211, Tel. 703/361-7300, Fax 703/335- 9486, or [email protected] Book design by Kristina Ackley Page v Contents Interviews in Your Future 1 Preoccupied with the Verbal 1 Job Interview Decisions 2 K,S,Q + VIQ + NVI = Successful Outcome 4 The Performance Interview: Understanding and 5 Influencing a Decision What is Your NVIQ? 5 Advance Your Future 10 The Nonverbal Advantage 11 What is Nonverbal Communication? 12 Why Are Nonverbal Messages Important? 13 How Do Nonverbal Behaviors Affect the Interview 16 Outcome? Nonverbal Behavior in Different Interview Settings 20 The Telephone Interview 20 Nonverbal Behaviors in the Telephone Interview 22 The Videoconference Interview 23 Nonverbal Behaviors in the Videoconference Interview 25 The Face-to-Face Interview 26 Nonverbal Behaviors in the Face-to-Face Interview 27 Take Advantage of Your Best Image 28 You Want to Fit inNot Stand Out 29 Good Grooming Pays: Men 31 Dress to Your Highest Potential: Men 34 Your Extra EdgeYour Personal Coloring is Key: Men 42