Sales Letters That Sizzle : All the Hooks, title: Lines, and Sinkers You'll Ever Need to Close Sales author: Lewis, Herschell Gordon. publisher: NTC Contemporary isbn10 | asin: 0844223484 print isbn13: 9780844223483 ebook isbn13: 9780071394505 language: English subject Sales letters, Direct marketing. publication date: 1999 lcc: HF5730.L48 1999eb ddc: 658.8/1 subject: Sales letters, Direct marketing. Page iii Sales Letters That Sizzle Second Edition All the Hooks, Lines, and Sinkers You'll Ever Need to Close Sales Herschell Gordon Lewis NTC Business Books NTC/Contemporary Publishing Group Page iv Library of Congress Cataloging-in-Publication Data Lewis, Herschell Gordon, 1926 Sales letters that sizzle : all the hooks, lines, and sinkers you'll ever need to close sales bHerschell Gordon Lewis. 2nd ed., new and rev. ed. p. cm. ISBN 0-8442-2348-4 1. Sales letters. 2. Direct marketing. I. Title. HF5730.L48 1999 658.8' 1dc21 98-55946 CIP Cover design by Scott Rattray Cover and interior illustration copyright © Barton Stabler/Artville, LLC. Interior design by City Desktop Productions, Inc. Published by NTC Business Books A division of NTC/Contemporary Publishing Group, Inc. 4255 West Touhy Avenue, Lincolnwood (Chicago), Illinois 60646-1975 U.S.A. Copyright © 1999 by NTC/Contemporary Publishing Group, Inc. All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of NTC/Contemporary Publishing Group, Inc. Printed in the United States of America International Standard Book Number: 0-8442-2348-4 99 00 01 02 03 04 05 HP 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Page v CONTENTS Preface ix Acknowledgments xiii Part I 1 Rules and Tools: Tricks of the Trade 1 3 Everybody Writes Letters! Three Reasons Some Letters Succeed While Others Fail 7 Who Are We? 12 2 27 Ten Easy Pieces 3 47 What's on Top? And What's in the Middle? The First Law of Overlines 47 When Should You? When Shouldn't You? 48 Rules and Techniques of Overline Writing 52 Printed Legends and Pictures 56 Johnson Boxes 56 What Else Is "In"? 58 What About Highlighting? 68 Page vi Handwriting Within the Letter 68 Conclusion 74 4 75 What's at the End? The Rule for P.S. Writing 75 Public-Domain Postscripts 76 Experiments, Good and Bad 76 One P.S. per Customer, Please 77 Two Postscripts? No Postscripts? 77 5 87 Envelopes: Crucial and Too Often Overlooked The First Rule of Envelope Copy 87 How About Direct Mail? 88 Envelope Sizes 90 The Second Rule of Envelope Copy 90 Obfuscation + Complication = Negation 93 New Developments in Envelopes 93 Speaking of Free . . . 94 The Third and Fourth Rules of Envelope Copy 98 The Fifth Rule of Envelope Copy 99 How a Database Can Enhance Envelope Copy 103 Challenging the Recipient 104 Speed Formats 105 Do the Enclosures Back Up the Promise on the 105 Envelope? The Seventh and Eighth Rules of Envelope Copy 106 Does Humor Work on Envelopes? 109 The Ninth Rule of Envelope Copy 109 Conclusion 110 6 111 The Newest Medium: E-Mail Four Major E-Mail Selling Techniques 111 Don't Forget the Lead-In Line. 118 The Value of Timeliness 118 Basic Tips, Squared 119 Page vii Part II 123 100 Letter Openings That Will Work Every Time 7 125 The Importance of the Opening The Three-Way Matchup: Message . . . Target . . . 126 Motivator In Favor of Provocative Openings 126 When Does a Letter Actually Begin? 127 Are There Really a Hundred Effective Ways to Begin a 127 Sales Letter? Do These Openings Apply to E-Mail? 128 Why Limit Yourself to One Hundred? 128 Subtle Differences Can Be BIG Differences. 129 The Benefit of Multiple Options 129 8 131 The First 25 Ways to Start a Letter 9 175 25 More Ways to Start a Letter-Openings 26 to 50 10 215 25 More Ways to Start a Letter-Openings 51 to 75 11 245 25 More Ways to Start a Letter-Openings 76 to 100 12 269 A Concluding Thought Page ix PREFACE This is the second edition of this book. Has the method of creating sales letters changed enough to warrant a second edition? Wellll . . . If you've saved some of the letters you've received over the years, because you felt they were either effective or ineffective, you'll probably agree that an evolutionary process exists, even with standard communications. Handwriting, marginal notes, big display type above the greeting, subheads, multiple colorsthese are additions and power-enhancers designed to lift a letter above the clutter . . . to swing an apathetic or even hostile reader into a positive orbit . . . and to create excitement and the ultimate symbol of success: the desire to lift the phone or a pen because of a "Yes!" reaction. What sometimes happens is that form overcomes substance. Or the writer cares more about impressing associates in the office than about generating the buying impulse. Or the writer just doesn't know how to grab the rhetorical triggerand fire! Another circumstance warranting a second edition: The first edition of Sales Letters That Sizzle was published early in the last decade of the twentieth century. It made no mention of the World Wide Web and its amazing child, e-mail. How could it? The World Wide Web wasn't even a gleam in anyone's electronic eye. The twenty-first century is a new, faster-paced, more brutally competitive ball game. We have to throw strikes or our team loses. And this new edition, with new examples and a new awareness of what works and what doesn't work, can be your pitching coach.
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