Table Of Content

THE YEAR IN REVIEW 2000 Bural Telecommunications Index of Articles An NTCA Member Case Study: Jetnet ADSI Bundling Takes Off at Panhandle Telephone Cooperative Human Resources I'll Have a Number One—Hold the Caller ID by Kirk Welch, January/February, p. 39 Workplace Violence ... Keeping Employees Strategic Bundling Delivers Bundles of Joy, by Safe, by Marlette M. Saul, RISK Get Where You Want to Be, by Michael Tim Owens, January/February, p. 22 MANAGER, May/June, p. 42 Brunner, EXECUTIVE VIEWPOINT, May/June, p. 50 Employee Retention: Making the Right Offer, Keeping the Best People, by Debra Kay An Evolution: The Traditional PSTN Give Rosenfeld, September/October, p. 24 Differentiation: How to ‘Stand Out’ in a Way to Nontraditional Solutions, Competitive Marketplace, by Kevin Kutcher, by A. Bernardin Arnason, July/August, p. 14 CShhiiffftiinnga Strat1etgpia1e0s2: 4A Reernee) wed | Era 7 for January/February, p. 14 Wiring Customer Residences for Tomorrow, by Employee Compensation, by Robert L. Mathis, September/October, p. 30 One Telco’s Story: Differentiating through Lori Roemhild, November/December, p. 24 Branding, by Bruce Bohnsack, Annual NTCA Survey Shows Slight Climb January/February, p. 18 in Telco Pay Rates, by Charles Fetzer, Finance September/October, p. 34 The 7 Habits of Highly Aggressive Intruders, The New RUS Telecommunications Loan by Phil Smith, TAPPING YOUR MARKETS, Program: It's Not Your Father’s REA, by Hiring for Rapid Growth: Know the January/February, p. 48 Battlefield, by Kevin Leonard, Lanie Glisson, FEDERAL FORUM, September/October, p. 36 Mega-mergers’ Impact: A Mixed Bag for Small March/April, p. 58 Telcos, by Larry Kahaner, May/June, p. 26 Joy in the Workplace, Maintaining Maximizing Members’ Wealth Using Net Relationships with Humor, by Allie The Competitive Future Looks Bright, Present Value Analysis, by J. Frederick Bowling, September/October, p. 40 by Michael E. Brunner, EXECUTIVE Johnson, Thomas I. Smythe Jr. and John VIEWPOINT, July/August, p. 58 G. Fulmer Jr. FINANCIAL PAGE, The Soul at Work: Human Capital with a November/December, p. 56 Human Face, by Roger Lewin and Birute Balancing the Pros and Cons of Growth, Regine, WORK FORCE, by Rick Schadelbauer, PERSPECTIVE, September/October, p. 44 September/October, p. 10 Government and Industry Leaders Employee Retention Ensures Overall Success, The Electrics are Coming! The Electrics are Changing of the Guard at NTIA: Greg Rohde by Michael E. Brunner, EXECUTIVE Coming! by Rick Schadelbauer, Takes the Helm, by Jennifer Mayne, VIEWPOINT, September/October, p. 62 November/December, p. 36 March/April, p. 20 Look to the Youth of Today for the Leaders The High Cost of Directory Assistance—for Senator Ron Wyden: Taking a Stand for Rural of Tomorrow, by Michael Brunner, Telcos and Consumers, by Rachel Brown, America, by Kate Ranta; introduction by EXECUTIVE VIEWPOINT, TAPPING YOUR MARKETS, Jessica Bridges, September/October, p. 14 November/December, p. 66 November/December, p. 48 Congressman Chip Pickering: Shaping Telecommunications Policy, by Kate Ranta; Index Emerging Technologies introduction by Jessica Bridges, November/December, p. 14 1999 Rural Telecommunications Index of Faster than a Speeding Byte: Delivering Articles, January/February, p. 58 Broadband to Rural America, by Jennifer Mayne, January/February, p. 30 STRATEGIC BUNDLIDNEGLI VERS BUNDLES OF J0Y } Pau “Tl Have a — Fy Number One— a Hold the > Caller 1D" THE YEAR IN REVIEW 2000 Bural Telecommunications Index of Articles An NTCA Member Case Study: Jetnet ADSI Bundling Takes Off at Panhandle Telephone Cooperative Human Resources I'll Have a Number One—Hold the Caller ID by Kirk Welch, January/February, p. 39 Workplace Violence ... Keeping Employees Strategic Bundling Delivers Bundles of Joy, by Safe, by Marlette M. Saul, RISK Get Where You Want to Be, by Michael Tim Owens, January/February, p. 22 MANAGER, May/June, p. 42 Brunner, EXECUTIVE VIEWPOINT, May/June, p. 50 Employee Retention: Making the Right Offer, Keeping the Best People, by Debra Kay An Evolution: The Traditional PSTN Give Rosenfeld, September/October, p. 24 Differentiation: How to ‘Stand Out’ in a Way to Nontraditional Solutions, Competitive Marketplace, by Kevin Kutcher, by A. Bernardin Arnason, July/August, p. 14 CShhiiffftiinnga Strat1etgpia1e0s2: 4A Reernee) wed | Era 7 for January/February, p. 14 Wiring Customer Residences for Tomorrow, by Employee Compensation, by Robert L. Mathis, September/October, p. 30 One Telco’s Story: Differentiating through Lori Roemhild, November/December, p. 24 Branding, by Bruce Bohnsack, Annual NTCA Survey Shows Slight Climb January/February, p. 18 in Telco Pay Rates, by Charles Fetzer, Finance September/October, p. 34 The 7 Habits of Highly Aggressive Intruders, The New RUS Telecommunications Loan by Phil Smith, TAPPING YOUR MARKETS, Program: It's Not Your Father’s REA, by Hiring for Rapid Growth: Know the January/February, p. 48 Battlefield, by Kevin Leonard, Lanie Glisson, FEDERAL FORUM, September/October, p. 36 Mega-mergers’ Impact: A Mixed Bag for Small March/April, p. 58 Telcos, by Larry Kahaner, May/June, p. 26 Joy in the Workplace, Maintaining Maximizing Members’ Wealth Using Net Relationships with Humor, by Allie The Competitive Future Looks Bright, Present Value Analysis, by J. Frederick Bowling, September/October, p. 40 by Michael E. Brunner, EXECUTIVE Johnson, Thomas I. Smythe Jr. and John VIEWPOINT, July/August, p. 58 G. Fulmer Jr. FINANCIAL PAGE, The Soul at Work: Human Capital with a November/December, p. 56 Human Face, by Roger Lewin and Birute Balancing the Pros and Cons of Growth, Regine, WORK FORCE, by Rick Schadelbauer, PERSPECTIVE, September/October, p. 44 September/October, p. 10 Government and Industry Leaders Employee Retention Ensures Overall Success, The Electrics are Coming! The Electrics are Changing of the Guard at NTIA: Greg Rohde by Michael E. Brunner, EXECUTIVE Coming! by Rick Schadelbauer, Takes the Helm, by Jennifer Mayne, VIEWPOINT, September/October, p. 62 November/December, p. 36 March/April, p. 20 Look to the Youth of Today for the Leaders The High Cost of Directory Assistance—for Senator Ron Wyden: Taking a Stand for Rural of Tomorrow, by Michael Brunner, Telcos and Consumers, by Rachel Brown, America, by Kate Ranta; introduction by EXECUTIVE VIEWPOINT, TAPPING YOUR MARKETS, Jessica Bridges, September/October, p. 14 November/December, p. 66 November/December, p. 48 Congressman Chip Pickering: Shaping Telecommunications Policy, by Kate Ranta; Index Emerging Technologies introduction by Jessica Bridges, November/December, p. 14 1999 Rural Telecommunications Index of Faster than a Speeding Byte: Delivering Articles, January/February, p. 58 Broadband to Rural America, by Jennifer Mayne, January/February, p. 30 STRATEGIC BUNDLIDNEGLI VERS BUNDLES OF J0Y } Pau “Tl Have a — Fy Number One— a Hold the > Caller 1D" , ’ i} , XC Infrastructure Management iryn Slatky, July/August Monitoring Operations and Other Secrets to a There's No Business Like No Business: How t by Aaryn Slafky Healthy Network, by Louis A. Steinberg, be Prepared When Di saster Strikes, by Claire TECH TALK, July/August, p. 50 Blackburn, RISK MANAGER, September/October, p. 48 M Aaryn Slafky, MEM International ynpany Holiday Parties: iIl t's vrN ot All Fun I BER FOCUS ember/December, p. 52 7 : and Games, by Marilyn Blake, RISK Exporting the Cooperative Model Overseas, by wprphine grc athy : MANAGER, November/December, p. 62 Marlee Norton, November/December, p. 28 Public Relations that Spark Sales, by PhillipM Internet Marketing NOTEBOOK, March/April, p. 52 ist Babes in the Woods, by Marc Connelly Effective Content on the Internet, by Ann DieSei lvestre, May/June, p 14 P-EERRSSPPEECCTTIIVV E, Jé Janué ary/Feb‘rburaurayr,y ,p Revenue , , Marketing for Today and Tomorrow, Traffic Snarls on the Internet Highway, ; by Michael E. Brunner, EXECUTIVI by David Lowe, July/August, p. 22 VIEWPOINT, January/February, p. 62 A Glimpse Into the Future: What Will the ; Building Image and Increasing Sales Internet Look Like in the Next 10 Years? by aes nae EXPOnentially, by Jill O'Rourke, Chitra Sharathchandra, July/August, p. 24 PR NOTEBOOK, May/June, p. 38 Money Changes Everything: Recipr AU es, sag9e Outss f iAhboou t ; Higsahle Spe7 cs / Compensation and the Internet, by Kenneth y Brian Bissonette, July/August Johnson, FEDERAL FORUM, September/October, p. 52 NTCA Meetings Legislation and Regulation Celebrating Tradition, Preparing for Change The Politics of Privacy, by Jill Canfield, Divide, by Michael I ; Wrap-up off NTCA’s 200{)0 Annual Meeting and March/April, p. 28 t deagae Depry IVE VIEWPOINT Expo, by Jennifer Mayne, March/April, p Let's Save Retirement Security, Now! Preview VTCA 201 na Mor by Tammie Logan, PERSPECTIVI by Noni Nicolaou, November/December! May/June, p. 10 lapted by Scott p. 42 wvtn ite npaanpeerl Pursuing and Meeting the Digital Challe Based Telephone Service for by Tom Wacker, PERSPECTIVE, NICA Members FEDERAL FORUM July/August, p. 10 Shirley Manning, AS t Flurry of Telecom Legislation Awaits 2000 David hina INDUSTRY INNOVATOR, Election Winners, by Jessica Bridges, ' : January/February, p. 54 Wireless September/October, p. 18 , , 4 I Jouvie Duty: NTCA Members anpma ; \ ; Avai ce os h6mT e. masnanad Rural Task Force Connects on Proxy Model, engtear : Elected Office, by Alexia Bowie, yy Grant Saroka, by Scott Reiter, PERSPECTIVE, March/April, p. 14 November/December, p. 10 . Hitting the Ground Running: A Profile o é ution for E911 Phase The Resurgence of Rural America, by Kate : Owens, by Paul Shultz, May/June, e, by George Marble, TECH Ranta, November/December, p. 18 TALK, September/October, p. 588 Boon HE \ fo Che) 4 ENSATign at Coes