RQ 1991 - 1992: Vol 31 Index

15 Pages·2.8 MB·English

Index, Volume 31
Fall 1991-
Summer 1992
Academic Programs for Information Literacy: Arp, Lori and Gerald (Jay) Schafer
Theory and Structure, 31:485-97 Connecting Bibliographic Instruction and
Active Learning in Action, 31:326-31 Collection Development: A Management
ADA. See AMERICANS WITH DISABILI- Plan, 31:398-406
TIES ACT (ADA) ASSOCIATION OF COLLEGE AND RE-
Adult Services (column), 31:15-17; 31:150- SEARCH LIBRARIES
53; 31:473-76 Rader, Hannelore B., Information Literacy:
ADULT SERVICES A Revolution in the Library, 31:25-29
DiMattia, Susan S., Dogs—or Stars? 31:
307-309
Liroff, Cynthia Riggs, and Connie Van Barbuto, Domenica M. and Elena E.
Fleet, Silver Editions II: Humanities Pro- Cevallos
gramming for Older Adults, 31:473-76 End-User Searching: Program Review and
Rettig, James, Rethinking Reference and Future Prospects, 31:214-27
Adult Services, 31:463-66 Barnett, Chip
AIDS Letter, 31:131-32
Luckenbill, W. Bernard, AIDS Information Beals Revisited: Sad Tidings, Lamentation,
Services in American Public Libraries: A and Anti-Research, 31:301-305
Profile of Attitudes. . . , With Policy Sug- Beaton, Barbara, ed.
gestions, 31:50-57 Interlibrary Loan Training and Continuing
The Alert Collector (column), 31:19-23; 31: Education Model Statement of Objectives,
155-61; 31:315-24; 31:478-83 31:177-84
AMERICAN LIBRARY ASSOCIATION Beck, Susan J.
DiMattia, Susan S., From the President of Information Specialists’ Use of Machine-
RASD, 31:144-45 Assisted Reference Tools: Evaluation Cri-
Rader, Hannelore B., Information Literacy: teria, 31:35-8
A Revolution in the Library, 31:25-29 Best Bibliographies in History—1991, 31:31-
AMERICANS WITH DISABILITIES ACT 34
(ADA) Best Bibliographies in History—1992, 31:508-
Bray, Jessica Adams, The Americans with 12
Disabilities Act of 1990: New Questions, BIBLIOGRAPHIC INSTRUCTION
31:315-24 Arp, Lori, and Gerald (Jay) Schafer, Con-
Anderson, Charles, ed. necting Bibliographic Instruction and
The Exchange (column), 31:9-12; 31:147- Collection Development: A Management
49; 31:311-13; 31:468-71 Plan, 31:398-406
ARCHIVAL REFERENCE SERVICES Rader, Hannelore B., Information Literacy:
Cox, RichardJ. , Researching Archival Ref- A Revolution in the Library, 31:25-29
erence as an Information Function: Ob- Werking, Richard Hume, A Critical Look at
servations on Needs and Opportunities, Possibilities for and Obstacles to Library
31:387-97 Use, 31:162-66
Index, Volume 31
Fall 1991-
Summer 1992
Academic Programs for Information Literacy: Arp, Lori and Gerald (Jay) Schafer
Theory and Structure, 31:485-97 Connecting Bibliographic Instruction and
Active Learning in Action, 31:326-31 Collection Development: A Management
ADA. See AMERICANS WITH DISABILI- Plan, 31:398-406
TIES ACT (ADA) ASSOCIATION OF COLLEGE AND RE-
Adult Services (column), 31:15-17; 31:150- SEARCH LIBRARIES
53; 31:473-76 Rader, Hannelore B., Information Literacy:
ADULT SERVICES A Revolution in the Library, 31:25-29
DiMattia, Susan S., Dogs—or Stars? 31:
307-309
Liroff, Cynthia Riggs, and Connie Van Barbuto, Domenica M. and Elena E.
Fleet, Silver Editions II: Humanities Pro- Cevallos
gramming for Older Adults, 31:473-76 End-User Searching: Program Review and
Rettig, James, Rethinking Reference and Future Prospects, 31:214-27
Adult Services, 31:463-66 Barnett, Chip
AIDS Letter, 31:131-32
Luckenbill, W. Bernard, AIDS Information Beals Revisited: Sad Tidings, Lamentation,
Services in American Public Libraries: A and Anti-Research, 31:301-305
Profile of Attitudes. . . , With Policy Sug- Beaton, Barbara, ed.
gestions, 31:50-57 Interlibrary Loan Training and Continuing
The Alert Collector (column), 31:19-23; 31: Education Model Statement of Objectives,
155-61; 31:315-24; 31:478-83 31:177-84
AMERICAN LIBRARY ASSOCIATION Beck, Susan J.
DiMattia, Susan S., From the President of Information Specialists’ Use of Machine-
RASD, 31:144-45 Assisted Reference Tools: Evaluation Cri-
Rader, Hannelore B., Information Literacy: teria, 31:35-8
A Revolution in the Library, 31:25-29 Best Bibliographies in History—1991, 31:31-
AMERICANS WITH DISABILITIES ACT 34
(ADA) Best Bibliographies in History—1992, 31:508-
Bray, Jessica Adams, The Americans with 12
Disabilities Act of 1990: New Questions, BIBLIOGRAPHIC INSTRUCTION
31:315-24 Arp, Lori, and Gerald (Jay) Schafer, Con-
Anderson, Charles, ed. necting Bibliographic Instruction and
The Exchange (column), 31:9-12; 31:147- Collection Development: A Management
49; 31:311-13; 31:468-71 Plan, 31:398-406
ARCHIVAL REFERENCE SERVICES Rader, Hannelore B., Information Literacy:
Cox, RichardJ. , Researching Archival Ref- A Revolution in the Library, 31:25-29
erence as an Information Function: Ob- Werking, Richard Hume, A Critical Look at
servations on Needs and Opportunities, Possibilities for and Obstacles to Library
31:387-97 Use, 31:162-66
INDEX 603
Williams, Karen, and Jennifer Cox, Active Vyhnanek, Louis, ed., Best Bibliographies in
Learning in Action, 31:326-31 History—1991, 31:31-34
BIBLIOGRAPHIES COMMUNICATION
Getchell, Charles M., Jr., ed., Best Bibliogra- Nolan, Christopher, Closing the Reference In-
phies in History—1992, 31:508-12 terview: Implications for Policy and Prac-
Vyhnanek, Louis, ed., Best Bibliographies in tice, 31:513-23
History—1991, 31:31-34 A Comparison of Legal and Health Information
Bittel, John C. Services in Public Libraries, 31:185-96
Service to State Government in Ohio, 31:150- Connecting Bibliographic Instruction and Col-
53 lection Development: A Management Plan,
Bray, Jessica Adams 31:398-406
The Americans with Disabilities Act of 1990: Correction, 31:133
New Questions, 31:315-24 Cox, Jennifer; Karen Williams and
Brenneise, Harvey Active Learning in Action, 31:326-31
Letter, 31:600 Cox, Richard J.
Bucknall, Tim and Rikki Mangrum Researching Archival Reference as an Infor-
U-Search: A User Study of the CD-ROM mation Function: Observations on Needs
Service at the University of North Carolina and Opportunities, 31:387-97
at Chapel Hill, 31:542-53 A Critical Look at Possibilities for and Obstacles
Budd, John M., Steven D. Zink, and Jeanne to Library Use, 31:162-66
Voyles Crowley, Terence
‘“How Much Will It Cost?’’ Predictable Pric- Letter, 31:601
ing of ILL Services . . . , 31:70-74 Current Issues (column), 31:167-74; 31:333-37;
Bunge, Mary-Beth; John Saylor and 31:499-506
Synthesis: A National Engineering Education
Coalition, 31:478-83
BUSINESS INFORMATION DATABASE SEARCHING
Favini, Robert, The Job Hunter’s Search for Bucknall, Tim, and Rikki Mangrum, U-
Search: A User Study of the CD-ROM Ser-
Company Information, 31:155-61
vice at the University of North Carolina at
Chapel Hill, 31:542-53
DATABASE USE
CD-ROM
Bucknall, Tim, and Rickki Mangrum, U-
Bucknall, Tim, and Rikki Mangrum, U-
Search: A User Study of the CD-ROM Ser-
Search: A User Study of the CD-ROM Ser-
vice at the University of North Carolina at
vice at the University of North Carolina at
Chapel Hill, 31:542-53
Chapel Hill, 31:542-53
Nipp, Deanna, and Salwa Shamy, CD-ROM Databases (column), 31:86-87; 31:247-50; 31:
409-13; 31:557-61
Troubleshooting Manual: Support for Ref-
DiMattia, Susan S.
erence Desk Librarians, 31:339-45
From the President of RASD (column), 31:
Cevallos, Elena E.; Domenica M. Barbuto
144-45; 31:307-309
and
Dewdney, Patricia; Joanne G. Marshall, and
End-User Searching: Program Review and
Muta Tiamiyu
Future Prospects, 31:214-27
A Comparison of Legal and Health Informa-
Chance in the Midst of Design: Approaches to
Library Research Serendipity, 31:524-32 tion Services in Public Libraries, 31:185-96
DISABILITIES, PEOPLE WITH
Childers, Thomas; Cynthia Lopata, and Bray, Jessica Adams, The Americans with
Brian Stafford
Disabilities Act of 1990: New Questions, 31:
Measuring the Difficulty of Reference Ques-
315-24
tions, 31:237-43 Dogs—or Stars? 31:307-309
Closing the Reference Interview: Implications
for Policy and Practice, 31:513-23 Dwyer, Catherine M.; Eleanor A. Gossen, and
Lynne M. Martin
COLLECTION DEVELOPMENT
Known-Item Search Failure in an OPAC, 31:
The Alert Collector (column), 31:19-23; 31: 228-36
155-61; 31:315-24; 31:468-71 Dye, Judith, ed.
Arp, Lori, and Gerald (Jay) Schafer, Connect-
Sources (column), 31:84-129; 31:246-89; 31:
ing Bibliographic Instruction and Collection
408-54
Development: A Management Plan, 31:
398-406
Favini, Robert, The Job Hunter’s Search for EDUCATIONAL REFORM
Company Information, 31:155-61 Saylor, John, and Mary Beth Bunge, Synthe-
Getchell, Charles, Jr., ed., Best Bibliographies sis: A National Engineering Education Co-
in History—1992, 31:508-12 alition, 31:478-83
604 SUMMER 1992 RQ
ELECTRONIC FORMATS Gossen, EleanoAr. ; with Catherine M. Dwyer
Saylor, John, and Mary-Beth Bunge, Synthe- and Lynne M. Martin
sis: A National Engineering Education Co- Known-Item Search Failure in OPAC, 31:
alition, 31:478-83 228-36
ELECTRONIC SERVICES GOVERNMENT INFORMATION
Kalin, Sally W., Support Services for Remote Bittel, John C. Service to State Government
Users of Online Public Access Catalogs, 31: in Ohio, 31:150-53
197-213 Guidelines for Medical, Legal, and Business Re-
END-USER SEARCHING sponses at General Reference Desks, 31:
Barbuto, Domenica M., and Elena E. 554-55
Cevallos, End-User Searching: Program
Review and Future Prospects, 31:214-27
Harley, Bruce
Bucknall, Tim, and Rikki Mangrum, U-
Environmental Policy Research and Govern-
Search: A User Study of the CD-ROM Ser-
vice at the University of North Carolina at mental Publications, 31:533-41
Chapel Hill, 31:542-53 HEALTH INFORMATION
Dewdney, Patricia, Joanne G. Marshall, and
Dwyer, Catherine M., Eleanor A. Gossen,
and Lynne M. Martin, Known-Item Muta Tiamiyu, A Comparison of Legal and
Health Information Services in Public Li-
Search Failure in OPAC, 31:228-36
ENGINEERING EDUCATION braries, 31:185-96
Saylor, John, and Mary-Beth Bunge, Synthe- Herro, Steve
sis: A National Engineering Education Co- Letter, 31:291
alition, 31:478-83 HISTORY
Environmental Policy Research and Govern- Getchell, Charles M., Jr., ed., Best Bibliogra-
phies in History—1992, 31:508-12
ment Publications, 31:533-41
Vyhnanek, Louis, ed., Best Bibliographies in
ETHICS
History—1991, 31:31-34
Letter, 31:131-33
HISTORY SECTION (RASD)
Evaluating the Reference Interview: A Theoreti-
cal Discussion of the Desirability and Achie- BIBLIOGRAPHY AND INDEXES COM-
MITTEE
vability of Evaluation, 31:75-81
EVALUATION. See MEASUREMENT AND Getchell, Charles M., Jr., ed., Best Bibliogra-
EVALUATION; PERFORMANCE phies in History—1992, 31:508-12
Vyhnanek, Louis, ed., Best Bibliographies in
EVALUATION
The Exchange (column), 31:9-12; 31:147-49; History—1991, 31:31-34
31:311-13; 31:468-71 ‘*How Much Will It Cost?’’ Predictable Pricing
of ILL Services . . . , 31:70-74
HUMANITIES
FAMILY PROGRAMMING Liroff, Sylvia Riggs, and Connie Van Fleet,
Lopuszynski, Cynthia L., “‘Reading Is a Fam- Silver Editions II: Humanities Program-
ily Affair... ,’’ 31:15-17 ming for Older Adults, 31:473-76
Favini, Robert
The Job Hunter’s Search for Company Infor-
INFORMATION BROKERS. See INFOR-
mation, 31:155-61
MATION SERVICES
FEES
Information Entrepreneurship: Sources for Ref-
Budd, John M., Steven D. Zink, and Jeanne
Voyles, ‘‘How Much Will It Cost?’’ Pre- erence Librarians, 31:346-55
INFORMATION LITERACY. See also BIB-
dictable Pricing of ILL Services .. . , 31:
70-74 LIOGRAPHIC INSTRUCTION
Library Literacy (column), 31:25-29; 31:162-
From the Editors (column), 31:5-6; 31:141-43;
66; 31:326-21; 31:485-97
31:301-305; 31:461-62
From the President of RASD (column), 31:144- McCrank, Lawrence J., Academic Programs
for Information Literacy: Theory and
45; 31:307-309; 31:463-66
Structure, 31:485-97
FUTURISM
Rettig, James, Rethinking Reference and Rader, Hannelore B., Information Literacy:
A Revolution in the Library, 31:25-29
Adult Services, 31:463-66
INFORMATION NEEDS
Watson, Bob, Keference Services in an Infor-
Getchell, Charles M., Jr., ed. mation Age: A Public Library Perspective,
Best Bibliographies in History—1992, 31: 31:499-506
508-12 INFORMATION SERVICES. See also REF-
Gilton, Donna L. ERENCE AND INFORMATION SER-
Information Entrepreneurship: Sources for VICES
Reference Librarians, 31:346-55 Gilton, Donna L., Information Entrepreneur-
INDEX 605
ship: Sources for Reference Librarians, 31: Liroff, Sylvia Riggs and Connie Van Fleet
346-55 Silver Editions II: Humanities Programming
Information Specialists’ Use of Machine- for Older Adults, 31:473-76
Assisted Reference Tools: Evaluation Crite- LITERACY. Se INFORMATION LIT-
ria, 31:35-38 ERACY
Instructions to Authors, 31:134-35; 31:294-95 Lopata, Cynthia; with Thomas Childers and
INTERFACE DESIGN, USER. See USER IN- Brian Stafford
TERFACE DESIGN Measuring the Difficulty of Reference Ques-
INTERLIBRARY LOAN SERVICES tions, 31:237-43
Budd, John M., Steven D. Zink, and Jeanne Lopuszynski, Cynthia L.
Voyles, “‘How Much Will It Cost?’ Pre- “*Reading Is a Family Affair. . . > 31:15-17
dictable Pricing of ILL Services... , 31: Lovejoy, Eunice G.
70-74 Letter, 31:133
Beaton, Barbara, Interlibrary Loan Training Lukenbill, W. Bernard
and Continuing Education Model State- AIDS Information Services in American Pub-
ment of Objectives, 31:177-84 lic Libraries: A Profile of Attitudes
Interlibrary Loan Training and Continuing Ed- .. . , With Policy Suggestions, 31:50-57
ucation: Modei Statement of Objectives, 31:
177-84
MACHINE-ASSISTED REFERENCE SEC-
The Job Hunter’s Search for Company Informa- TION (RASD). See MARS (RASD)
tion, 31:155-61 McCrank, Lawrence J.
Academic Programs for Information Literacy:
Kalin, Sally W. Theory and Structure, 31:485-97
Support Services for Remote Users of Online McMillan, Gail; Donald J. Kenney and
Public Access Catalogs, 31:197-213 State Library Associations: How Well Do
Kenney, Donald J. and Gail McMillan They Support Professional Development?
State Library Associations: How Well Do 31:377-86
They Support Professional Development? Maggiore, Dolores J.
31:377-86 Letter, 31:455-56
Known-Item Search Failure in an OPAC, 31: MANAGEMENT
228-36 Arp, Lori, and Gerald (Jay) Schafer, Connect-
Kohl, David F. ing Bibliographic Instruction and Collection
Editor’s Note, 31:85 Development: A Management Plan, 31:
Ed., Sources (column), 31:84-129; 31:246- 398-406
89; 31:408-54; 31:556-99 Mangrum, Rikki; Tim Bucknall and
U-Search: A User Study of the CD-ROM Ser-
LEGAL INFORMATION vice at the University of North Carolina at
Dewdney, Patricia, Joanne G. Marshall, and Chapel Hill, 31:542-53
Muta Tiamiyu, A Comparison of Legal and MARS (RASD)
Health Information Services in Public Li- MEASUREMENT AND EVALUATION
braries, 31:185-96 OF SERVICE COMMITTEE
LESBIAN LITERATURE Beck, Susan J., ed., Information Specialists’
Letters, 31:455-56 Use of Machine-Assisted Reference Tools,
Raaflaub, Yvonne, Problems of Access to Les- 31:35-38
bian Literature, 31:19-23 Marshall, Joanne G.; with Patricia Dewdney
Letters, 31:131-33, 31:291, 31:455-56 31:600, and Muta Tiamiyu
LIBRARY ASSOCIATIONS A Comparison of Legal and Health Informa-
Kenney, Donald J., and Gail McMillan, State tion Services in Public Libraries, 31:185-96
Library Associations: How Well Do They Martin, Lynne M.; with Catherine M.
Support Professional Development?, 31: Dwyer and Eleanor A. Gossen
377-86 Known-Item Search Failure in an OPAC,
LIBRARY EDUCATION 31:228-36
Letter, 31:291 MEASUREMENT AND EVALUATION
LIBRARY INSTRUCTION. See BIBLIO- Barbuto, Domenica M., and Elena E.
GRAPHIC INSTRUCTION; INFOR- Cevallos, End-User Searching: Program
MATION LITERACY Review and Future Prospects, 31:
Library Literacy (column), 31:25-29; 31:162- 214-27
66; 31:326-31; 31:485-97 Childers, Thomas, Cynthia Lopata, and
Liestman, Daniel Brian Stafford, Measuring the Difficulty
Chance in the Midst of Design: Approaches to of Reference Questions, 31:237-43
Library Research Serendipity, 31: 524-32 Dwyer, Catherine M., Eleanor A. Gossen,
606 SUMMER 1992 RQ
and Lynne M. Martin, Known-Item troduction to Effective OPAC Screens, 31:
Search Failure in an OPAC, 31:228-36 357-69
Smith, Lisa L., Evaluating the Reference In- ONLINE PUBLIC ACCESS CATALOGS
terview: A Thecretical Discussion of the De- Dwyer, Catherine M., Eleanor A. Gossen,
sirability and Achievability of Evaluation, and Lynne M. Martin, Known-Item
31:75-81 Search Failure in OPAC, 31:228-36
Witucke, Virginia, and C. J. Schumaker, An- Kalin, Sally W., Support Services for Remote
alyzing Reference Activities: The Afford- Users of Online Public Access Catalogs, 31:
able Solution, 31:58-69 197-213
Measuring the Difficulty of Reference Ques- Shires, Nancy Lee, and Lydia P. Olszak,
tions, 31:237-43 What Our Screens Should Look Like: An
Mistakes and Failures at the Reference Desk, 31: Introduction to Effective OPAC Screens,
39-49 31:357-69
MODELS ONLINE SEARCHING
Beaton, Barbara, Interlibrary Loan Training Beck, Susan J., Information Specialists’ Use
and Continuing Education Model State- of Machine-Assisted Reference Tools: Eval-
ment of Objectives, 31:177-84 uation Criteria, 31:35-38
Nipp, Deanna, and Salwa Shamy, CD-ROM
Troubleshooting Manual: Support for Ref- PERFORMANCE EVALUATION
erence Desk Librarians, 31:339-45 Beck, Susan J., Information Specialists’ Use
Witucke, Virginia, and C. J. Schumaker, An- of Machine-Assisted Reference Tools: Eval-
alyzing Reference Activities: The Afford- uation Criteria, 31:35-38
able Solution, 31:58-69 Olszak, Lydia P., Mistakes and Failures at the
Reference Desk, 31:39-49
NATIONAL COUNCIL FOR THE AGING Smith, Lisa L., Evaluating the Reference In-
Liroff, Sylvia Riggs, and Connie Van Fleet, terview: A Theoretical Discussion of the De-
Silver Editions II: Humanities Program- sirability and Achievability of Evaluation,
ming for Older Adults, 31:473-76 31:75-81
NATIONAL ENDOWMENT FOR THE Problems of Access to Lesbian Literature, 31:19-
HUMANITIES
Liroff, Sylvia Riggs, and Connie Van Fleet, PROFESSIONAL DEVELOPMENT
Silver Editions II: Humanities Program- Beaton, Barbara, Interlibrary Loan Training
ming for Older Adults, 31:473-76 and Continuing Education Model State-
NATIONAL ENGINEERING EDUCATION ment of Objectives, 31:177-84
DELIVERY SYSTEM (NEEDS) Kenney, Donald J., and Gail McMillan, State
Saylor, John, and Mary-Beth Bunge, Synthe- Library Associations: How Well Do They
sis: A National Engineering Education Co- Support Professional Development? 31:
alition, 31:478-83 377-86
NETWORKS Professional Materials (column), 31:124-29; 31:
Saylor, John and Mary-Beth Bunge. Synthe- 280-89; 31:444-54; 31:592-99
sis: A National Engineering Education Co- PUBLIC LIBRARIES
alition, 31:478-83 Luckenbill, W. Bernard, AIDS Information
Nipp, Deanna and Salwa Shamy Services in American Public Libraries: A
CD-ROM Troubleshooting Manual: Support Profile of Attitudes . . . , With Policy Sug-
for Reference Desk Librarians, 31:339-45 gestions, 31:50-57
Nolan, Christopher W.
Closing the Reference Interview: Implications QUESTIONS. See REFERENCE QUES-
for Policy and Practice, 31:513-23 TIONS
OHIO, STATE LIBRARY OF Raaflaub, Yvonne
Bittel, John C., Service to State Government Problems of Access to Lesbian Literature, 31:
in Ohio, 31:150-53 19-23
OLDER ADULTS Rader, Hannelore B.
Liroff, Sylvia Riggs, and Connie Van Fleet, Information Literacy: A Revolution in the Li-
Silver Editions II: Humanities Program- brary, 31:25-29
ming for Older Adults, 31:473-76 ‘Reading Is a Family Affair . . . 9 31:15-17
Olszak, Lydia P. READING PROGRAMS
Letter, 31:600-601 Lopuszynski, Cynthia L., ‘“‘Reading Is a Family
Mistakes and Failures at the Reference Desk, Affair... ,”? 31:15-17
31:39-49 REFERENCE AND INFORMATION SER-
Olszak, Lydia P.; Nancy Lee Shires and VICES. See also ARCHIVAL REFER-
What Our Screens Should Look Like: An In- ENCE SERVICES
INDEX 607
Dewdney, Patricia,P o mone G. Marshall, and vice at the University of North Carolina at
Muta Tiamiyu, AC omparison of Legal and Chapel Hill, 31:542-53
Health Information Services in Public Li- Cox, RichardJ. ,R esearching Archival Refer-
braries, 31:185-96 ence as an Information Function: Observa-
DiMattia, Susan S., Dogs—or Stars?, 31:307- tions on Needs and Opportunities, 31:387-
309 97
Luckenbill, W. Bernard, AIDS Information Dewdney, Patricia, Joanne G. Marshall, and
Services in American Public Libraries: A
Muta Tiamiyu, A Comparison of Legal and
Profile of Attitudes . . . , With Policy Sug-
Health Information Services in Public Li-
gestions, 31:50-57
Olszak, Lydia P., Mistakes and Failures at the braries, 31:185-96
Reference Desk, 31:39-49 Rettig, James, Reference Research Ques-
Rettig, James, Reference Research Ques- tions, 31:167-74
tions, 31:167-74 Van Fleet, Connie, and Danny P. Wallace,
Rettig, James, Rethinking Reference and Beals Revisited: Sad Tidings, Lamentation,
Adult Services, 31:463-66 and Anti-Research, 31:301-305
Watson, Bob, Reference Services in an Infor- Van Fleet, Connie, and Danny P. Wallace,
mation Age: A Public Library Perspective, From the Editors, 31:141-43; 31:301-305
31:499-506 Whitlach, Jo Bell, Research Topics from the
Witucke, Virginia, and C. J. Schumaker, An- Program—Unanswered Questions, 31:
alyzing Reference Activities: The Afford- 333-37
able Solution, 31:58-69 Witucke, Virginia, and C. J. Schumaker, An-
Reference Books (column), 31:87-124; 31:250- alyzing Reference Activities: The Afford-
80; 31:413-44; 31:561-92
able Solution, 31:58-69
REFERENCE INTERVIEWS Research Topics from the Program—Unan-
Nolan, Christopher, Closing the Reference In-
swered Questions, 31:333-37
terview: Implications for Policy and Prac-
Researching Archival Reference as an Informa-
tice, 31:513-23 tion Function: Observations on Needs and
Smith, Lisa L., Evaluating the Reference In-
terview: A Theoretical Discussion of the De- Opportunities, 31:387-97
sirability and Achievability of Evaluation, Rethinking Reference and Adult Services, 31:
31:75-81 463-66
REFERENCE LIBRARIANSHIP Rettig, James
Beck, Susan J., ed., Information Specialists’ From the President of RASD (column), 31:
Use of Machine-Assisted Reference Tools: 463-66
Evaluation Criteria, 31:35-38 Reference Research Questions, 31:167-74
Olszak, Lydia P., Mistakes and Failures at the Rethinking Reference and Adult Services, 31:
Reference Desk, 31:39-49 463-66
Rettig, James, Reference Services in an Infor-
mation Age: A Public Library Perspective,
31:463-66 Sauer, James L.
REFERENCE QUESTIONS Letter, 31:455
Saylor, John and Mary-Beth Bunge
Anderson, Charles, ed. The Exchange (col-
umn), 31:9-12; 31:147-49; 31:311-13; 31: Synthesis: A National Engineering Education
468-71 Coalition, 31:478-83
Schafer, Gerald (Jay); Lori Arp and
Childers, Thomas, Cynthia Lopata, and
Brian Stafford, Measuring the Difficulty of Connecting Bibliographic Instruction and
Reference Questions, 31:237-43 Collection Development: A Management
Witucke, Virginia, and C. J. Schumaker, An- Plan, 31:398-406
alyzing Reference Activities: The Af- SCHOLARSHIP
fordable Solution, 31:58-69 Van Fleet, Connie, and Danny P. Wallace,
Reference Research Questions, 31:167-74 From thee m: 31:141-43
Reference Services in an Information Age: A Schumaker, C J ; Virginia Witucke and
Public Library Perspective, 31:499-506 Analyzing Reference Activities: The Afford-
ae Selution, 31:58-69
Reichel, Mary, ed. SEARCHING. Se END-USER SEARCH-
Library Literacy (column), 31:25-29; 31:162-
ING; ONLINE SEARCHING
66; 31:326-31; 31:485-97 Service to State Government in Ohio, 31:150-53
REMOTE ACCESS USERS Shamy, Salwa; Deanna Nipp and
Kalin, Sally W., Support Services for Remote CD-ROM Troubleshooting Manual: Support
Users of Online Public Access Catalogs, 31: for Reference Desk Librarians, 31:339-45
197-213 Shires, Nancy Lee and Lydia P. Olszak
RESEARCH AND EVALUATION What Our Screens Should Look Like: An In-
Bucknall, Tim, and Rikki Mangrum, U- troduction to Effective OPAC Screens, 31:
Search: A User Study of the CD-ROM Ser- 357-69
RQ
608 SUMMER 1992
Silver Editions Il: Humanities Programming for Troubleshooting Manual: Support for Ref-
Older Adults, 31:473-76 erence Desk Librarians, 31:339-45
Simpson, Janice,e d.
Adult Services (column), 31:15-17; 31:150-53
Smith, Lisa L. Van Fleet, Connie and Danny P. Wallace
Evaluating the Reference Interview: A Theo- Ed., Adult Services (column), 31:473-76
retical Discussion of the Desirability and Ed., Current Issues (column), 31:167-74;
Achievability of Evaluation, 31:75-81 31:333-37; 31:499-506
Sources (column), 31:84-129; 31:246-89; 31: From the Editors (column), 31:5-6; 31:141-
408-54; 31:556-99 43; 31:301-305; 31:461-62
Stafford, Brian; with Thomas Childers and Year’s End: Looking Back at Volume 31, 31:
Cynthia Lopata 461-62
Measuring the Difficulty of Reference Ques- Van Fleet, Connie; Sylvia Riggs Liroff and
tions, 31:237-43 Silver Editions II: Humanities Program-
Stankus, Tony, ed. ming for Older Adults, 31:473-76
The Alert Collector (column), 31:19-23; 31: Voyles, Jeanne; with John M. Budd and
155-61; 31:315-24; 31:478-83 Steven D. Zink
STATE LIBRARY AGENCIES
‘‘How Much Will It Cost?’’ Predictable
Bittel, John C., Service to State Government Pricing of ILL Services . . . , 31:70-74
in Ohio, 31:150-53
STATE LIBRARY ASSOCIATIONS Vyhnanek, Louis, ed.
Best Bibliographies in History—1991, 31:
Kenney, Donald, and Gail McMillan, State
Library Associations: How Well Do They 31-34
Support Professional Development? 31:
377-86 Wallace, Danny P.; Connie Van Fleet and
Support Services for Remote Users of Online Ed., Adult Services (column), 31:473-76
Public Access Catalogs, 31:197-213 Ed., Current Issues (column), 31:167-74;
SURVEYS
31:333-37; 31:499-306
Barbuto, Domenica M., and Elena E. From the Editors (column), 31:5-6; 31:141-
Cevallos, End-User Searching: Program
43; 31:301-305; 31:461-62
Review and Future Prospects, 31:214-27
Luckenbill, W. Bernard, AIDS Information Year’s End: Looking Back at Volume 31, 31:
Services in American Public Libraries: A 461-62
Profile of Attitudes . . . , With Policy Sug- Watson, Bob
gestions, 31:50-57 Reference Services in an Information Age:
Swan, John A Public Library Perspective, 31:499-506
Letter, 31:132-33 Werking, Richard Hume
Synthesis: A National Engineering Education A Critical Look at Possibilities for and Ob-
Coalition, 31:478-83 stacles to Library Use, 31:162-66
What Our Screens Should Look Like: An In-
Tiamiyu, Muta; with Patricia Dewdney and troduction to Effective OPAC Screens, 31:
Joanne G. Marshall 357-69
A Comparison of Legal and Health Informa- Whitlatch, Jo Bell
tion Services in Public Libraries, 31:185-96 Research Topics from the Program—Unan-
swered Questions, 31:333-37
U-Search: A User Study of the CD-ROM Ser- Williams, Karen and Jennifer Cox
vice at the University of North Carolina at Active Learning in Action, 31:326-31
Chapel Hill, 31:542-53 Witucke, Virginia and C. J. Schumaker
USE OF LIBRARIES Analyzing Reference Activities: The Afford-
Werking, Richard Hume, A Critical Look at able Solution, 31:58-69
Possibilities for and Obstacles to Library
Use, 31:162-66 Year’s End: Looking Back at Volume 31, 31:
USER INTERFACE DESIGN 461-62
Shires, Nancy Lee, and Lydia P. Olszak,
What Our Screens Should Look Like: An
Introduction to Effective OPAC Screens, Zink, Steven D. with John M. Budd and
31:357-69 Jeanne Voyles
USER MANUALS ‘‘How Much Will It Cost?’’ Predictable
Nipp, Deanna, and Salwa Shamy, CD-ROM Pricing of ILL Services . . . , 31:70-74
609
Sources Battley, Nick, comp., St. James World Futures
& Options Directory, 1991-92, 31:428
Beiser, Karl, Essential Guide to dBase IV in
Author-Title Index Libraries, 31:595-96
to Materials Reviewed Besher, Alexander, ed., The Pacific Rim Al-
manac, 31:260-61
Black Literature Criticism: Excerpts . . . Vol.
Abate, Frank R., Omni Gazetteer of the 1, 31:564
United States of America, 31:422-23 Blain, Virginia, ed., The Feminist Companion
Academic Abstracts Full Text Elite [CD- to Literature in English, 31:98-99
ROM], 31:409-10 Bleiler, Everett F., Science Fiction: The Early
The All Moscow Information Yearbook 1990- Years, 31:426-27
91, 31:88 The Bohemian Register, 31:413-14
Allen, Robert, ed., The Oxford Encyclopedic Boll, John J., Subject Analysis in Online Cata-
English Dictionary, 31:575-76 logs, 31:129
Aluri, Rao, Subject Analysis in Online Cata- The Book Buyer’s Advisor, 31:124
logs, 31:129 Boustani, Rafic, The Atlas of the Arab World:
America: History and Life on Disc [CD- Geopolitics and Society, 31:563-64
ROM], 31:410-12 Boyce, Charles, Shakespeare A to Z, 31:109
American Art Directory, 1991-92. 53d ed., 31: Broido, G., ed., The All Moscow Information
434-35 Yearbook 1990-91, 31:88
American Indian Literature, 31:90 Burlingame, Dwight F., ed., Library Develop-
American Indian Women: A Guide to Re- ment: A Future Imperative, 31:446-47
search, 31:561-62 Business Information Desk Reference, 31:254-
American Masses and Requiems, 31:251
American Salaries and Wages Survey, 31:251- Byrd, Caroline, ed., The Librarian in the Uni-
52 versity, 31:126
Angus, Susan G., ed., Invest Yourself: The Byrne, Deborah J., MARC Manual: Under-
Catalogue of Volunteer Opportunities, standing and Using MARC Records, 31:
31:586-87 286-87
Annals of the Metropolitan Opera, 31:90-91
Ardis, Susan B., Introduction to U.S. Patent
California: An Environmental Atlas & Guide,
Searching: The Process, 31:444, 446 31:255
Are You at Risk?, 31:252-53
California Indians, 31:571-72
Aronoff, Craig E., ed., Initial Public Offerings
Calloway, Colin G., Indians of the Northeast,
Annual: 1989, 31:100-101; 31:572-73
31:571-72
Asia and the Pacific, 31:562 Cantor, George, Historic Landmarks of Black
Asian Americans Information Directory, 31:
America, 31:259
562-63
Caputo, Janette S., Stress and Burnout in Li-
The Atlas of the Arab World: Geopolitics and
brary Service, 31:128-29
Society, 31:563-64
Carlen, Claudia, Papal Pronouncements, A
Atlas of United States Environmental Issues, Guide: 1740-1978, 31:261
31:253-54
Carrasquillo, Angela L., Hispanic Children
Automation and Organizational Change in Li-
and Youth in the United States, 31:418
braries, 31:280-81
Carroll, Jane, ed., The Columbia Dictionary
Avrin, Leila, Scribes, Script and Books, 31: of Political Biography, 31:414-15
450-51 Cassell, Kay Ann, Developing Public Library
Collections, Policies, and Procedures. .
+9
Backus, Karen, ed., Asian Americans Infor- 31:595
mation Directory, 31:562-63 Cataloging Motion Pictures and Video-
Bain, Alan, ed., Independent Bishops, 31:100 recordings, 31:124-25
Balz, Horst, ed., Exegetical Dictionary of the CD-ROM Reviews, 1987-1990: Optical Prod-
New Testament. Vol. 1, 31:96, 98 uct Reviews from CD-ROM Librarian,
Baseball’s Greatest Quotations, 31:254 31:593
Basic Research Methods for Librarians. 2d ed., CD-ROM Software, Dataware, and Hard-
31:592-93 ware: Evaluation, Selection, and Installa-
Basista, Paul, Handbook of Pricing and Ethical tion, 31:593-94
Guidelines. 7th ed., 31:268 Chicano Anthology Index, 31:255-56
Bataille, Gretchen M., American Indian Chicano Database on CD-ROM [CD-ROM],
Women: A Guide to Research, 31:561-62 31:557-78
Batten, Donna, ed. ,T he Clearinghouse Direc- The Clearinghouse Directory, 1991-92, 31:91,
tory, 1991-92, 31:91, 93 93
610 SUMMER 1992 RQ
Clements, Patricia, ed., The Feminist Com- Developing Public Library Collections, Poli-
panion to Literature in English, 31:98-99 cies, and Procedures. . . , 31:595
Cochran, J. Wesley, Time Management DeVenney, David P., American Masses and
Handbook for Librarians, 31:597-98 Requiems, 31:251
Coffman, Steve, ed., The FISCAL Directory Dickinson, Dan, Major League Stadiums, 31:
of Fee-Based Information Services in Li- 421
braries, 31:112-13 Dickinson, Kieran, Major League Stadiums,
Collection Development in Coilege Libraries, 31:421
31:281 Dickson, Paul, Baseball’s Greatest Quotations,
The Columbia Dictionary of Political Biogra- 31:254
phy, 31:414-15 Dictionary of Historic Documents, 31:566
The Columbia Granger’s Guide to Poetry An- The Dictionary of Modern War, 31:256-57
thologies, 31:415 Dictionary of 20th Century Design, 31:94-95
Compton’s Multimedia Encyclopedia [CD- Dictionary of the Ecumenical Movement, 31:
ROM], 31:247-48 415
Congressional Quarterly, Historic Documents Didik, Frank X., Eastern European Business
of 1990, 31:585-86 Directory, 31:567-68
Contemporary Black Biography. Vol. 1, 31: Diodato, Virgil P., Business Information Desk
564-66 Reference, 31:254-55
Contemporary Poets. 5th ed., 31:435-36 Directory of Military Bases in the U.S., 31:95
Contests for Students, 31:93 Dolling, Yolanda, ed., Who’s Who in Euro-
Cornog, Martha, Libraries, Erotica, and Por- pean Politics, 31:111-12
nography, 31:284, 286 Downs, Jane B., Journalists of the United
Costa, Betty, A Micro Handbook for Small Li- States: Biographical Sketches ..., 31:
braries and Media Centers. 3d ed., 31:449 573-74
Costa, Marie, A Micro Handbook for Small Downs, Robert B., Journalists of the United
Libraries and Media Centers 3d ed., 31: States: Biographical Sketches ..., 31:
449 573-74
County of Los Angeles Public Library. FYI Drama Criticism, 31:416
Staff, The FISCAL Directory of Fee- Draper, James P., ed., Black Literature Criti-
Based Information Services in Libraries, cism: Excerpts . . . Vol. 1, 31:564
31:112-13 Drug Evaluations Annual, 1991, 31:436-37
Cox, John, Keyguide to Information Sources The Drug File: A Comprehensive Bibliography
in Online and CD-ROM _ Database on Drugs and Doping in Sport, 31:567
Searching, 31:284 Drug-Use Testing in the Workplace, 31:95-96
Crampton, Luke, Rock Movers and Shakers: Dubowski, Kurt M., Drug-Use Testing in the
An A-Z of the People Who Make Rock Workplace, 31:95-96
Happen, 31:578-79 Dunkling, Leslie, The Guinness Book of
Cronin, Blaise, Elements of Information Man- Money, 31:99
agement, 31:444
Cultural Atlas of Mesopotamia and the Near Eastern European Business Directory, 31:567-
East, 31:93-94 68
Ei Page One [CD-ROM], 31:86-87
Darnay, Arsen J., ed., American Salaries and Elements of Information Management, 31:444
Wages Survey, 31:251-52 Encyclopedia of Field Trips and Educational
. Statistical Record of the Environ- Destinations, 31:568-69
nent, 31:579-80 Encyclopedia of Third Parties in the United
Data Bases for Special Libraries: A Strategic States, 31:569-70
Guide to Information Management, 31: The Encyclopedia of World Cultures. Vol. 1,
594-95 31:416-17
Davenport, Elisabeth, Elements of Informa- Environmental Hazards: Toxic Waste and
tion Management, 31:444 Hazardous Material, 31:570
Davis, Lynne, Fact Book on Women in Higher Epp, Ronald H., ed., Collection Development
Education, 31:258 in College Libraries, 31:281
de Vos, Gail, Storytelling for Young Adults 31: Essential Guide to dBase IV in Libraries, 31:
451, 453 595-96
Department of Drugs. Division of Toxicology, Estell, Kenneth, ed., Seller’s Guide to Govern-
Drug Evaluations Annual, 1991, 31:436- ment Purchasing, 31:427-28
37 Evinger, William R., ed., Directory of Military
Desmarais, Norman, ed., CD-ROM Reviews, Bases in the U.S., 31:95
1987-1990: Optical Product Reviews Exegetical Dictionary of the New Testament.
from CD-ROM Librarian, 31:593 Vol. 1, 31:96, 98