ROOT CAUSE FAILURE ANAL YSIS PLANT ENGINEERING MAINTENANCE SERIES Vibration Fundamentals R. Keith Mobley Root Cause Failure Analysis R. Keith.Mobley Maintenance Fundamentals R. Keith Mobley ROOT CAUSE FAILURE ANAL YSIS ~ R. Keith Mobley Boston Oxford Auckland Johannesburg Melbourne NewDelhi Newnes is an imprint of Butterworth-Heinemann. Copyright © 1999 by Butterworth-Heinemann R A member ofthe Reed Elsevier group All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form orby any means, electronic, mechanical, photocopying, recording, orotherwise, with- out the prior written permission of the publisher. €> Recognizing the importance of preserving what has been written, Butterworth-Heinemann prints its books on acid-free paper whenever possible. Library of Congress Cataloging-in-Publication Data Mobley, R. Keith, 1943- Root cause failure analysis /by R. Keith Mobley. p."tm. - (Plant engineering maintenance series) Includes index. ISBN 0-7506-7158-0 (alk. paper) I. Plant maintenance. 2. System failures (Engineering) 1. Title. II. Series. TS192.M625 1999 658.2'02-dc21 98-32097 CIP British Library Cataloguing-in-Publication Data A catalogue record for this book isavailable from the British Library. The publisher offers special discounts on bulk orders of this book. For information, please contact: Manager of Special Sales Butterworth-Heinemann 225 Wildwood Avenue Woburn, MA 01801-2041 Tel: 781-904-2500 Fax: 781-904-2620 For information on all Newnes publications available, contact our World Wide Web home page at: http://www.newnespress.com 109876543 Printed in the United States ofAmerica CONTENTS io Part I Introduction to Root Cause Failure Analysis I Chapter 1 Introduction 3 Chapter 2 General Analysis Techniques 6 Chapter 3 Root Cause Failure Analysis Methodology 14 Chapter 4 Safety-Related Issues 58 Chapter 5 Regulatory Compliance Issues 62 Chapter 6 Process Performance 72 Part II Equipment Design Evaluation Guide 75 Chapter 7 Pumps 77 Chapter 8 Fans, Blowers, and Fluidizers 97 Chapter 9 Conveyors 112 Chapter 10 Compressors 123 Chapter 11 Mixers andAgitators 147 Chapter 12 Dust Collectors 153 Chapter 13 Process Rolls 164 Chapter 14 Gearboxes/Reducers 171 Chapter 15 Steam Traps 187 Chapter 16 Inverters 194 Chapter 17 Control Valves 202 Chapter 18 Seals and Packing 220 vi Contents Part III Equipment Troubleshooting Guide 237 Chapter 19 Pumps 239 Chapter 20 Fans, Blowers, and Fluidizers 246 Chapter 21 Conveyors 251 Chapter 22 Compressors 254 Chapter 23 Mixers andAgitators 264 Chapter 24 Dust Collectors 266 Chapter 25 Process Rolls 269 Chapter 26 Gearboxes orReducers 271 Chapter 27 Steam Traps 276 Chapter 28 Inverters 278 Chapter 29 Control Valves 280 Chapter 30 Seals andPacking 282 Chapter 31 Others 285 List ofAbbreviations 288 Glossary 291 •. References 305 Index 306 Part I INTRODUCTION TO ROOT CAUSE FAILURE ANALYSIS 4 RootCauseFailureAnalysis deviation modes. These tables list the common symptoms of machine and process- related problems and identify the probable cause(s). PURPOSE OFTHE ANALVSIS The purpose of RCFA is to resolve problems that affect plant performance. It should not be an attempt tofix blame for the incident. This must be clearly understood by the investigating team and those involved in the process. Understanding that the investigation is not an attempt to fix blame is important for two reasons. First, the investigating team must understand that the real benefit of this analytical methodology is plant improvement. Second, those involved in the incident generally will adopt a self-preservation attitude and assume that the investigation is intended to find and punish the person or persons responsible for the incident. There- fore, it is important for the investigators to allay this fear and replace it with the posi- tive team effort required to resolve the problem . •• EFFECTIVE USE OFTHE ANALVSIS Effective use of RCFA requires discipline and consistency. Each investigation must be thorough and each of the steps defined in this manual must be followed. Perhaps the most difficult part of the analysis is separating fact from fiction. Human nature dictates that everyone involved in an event or incident that requires aRCFA is conditioned by his or her experience. The natural tendency of those involved is to fil- ter input data based on this conditioning. This includes the investigator. However, often such preconceived ideas and perceptions destroy the effectiveness of RCFA. It is important for the investigator or investigating team to put aside its perceptions, base the analysis on pure fact, and not assume anything. Any assumptions that enter the analysis process through interviews and other data-gathering processes should be clearly stated. Assumptions that cannot be confirmed or proven must be discarded. PERSONNEL REQUIREMENTS The personnel required to properly evaluate an event using RCFA can be quite sub- stantial. Therefore, this analysis should be limited to cases that truly justify the expen- diture. Many of the costs of performing an investigation and acting on its recommendations are hidden but nonetheless are real. Even asimple analysis requires an investigator assigned to the project until it is resolved. In addition, the analysis requires the involvement of all plant personnel directly or indirectly involved in the incident. The investigator generally must conduct numerous interviews. In addition, many documents must be gathered and reviewed to extract the relevant information. Introduction 5 In more complex investigations, a team of investigators is needed. As the scope and complexity increase, so do the costs. As a result of the extensive personnel requirements, general use of this technique should be avoided. Its use should be limited to those incidents or events that have a measurable negative impact on plant performance, personnel safety, or regulatory compliance. WHEN TO USE THE METHOD The use of RCFA should be carefully scrutinized before undertaking a full investiga- tion because of the high cost associated with performing such an in-depth analysis. The method involves performing an initial investigation to classify and define the problem. Once this iscompleted, afull analysis should be considered only ifthe event can be fully classified and defined, and it appears that a cost-effective solution can be found. Analysis generally is not performed on problems that are found to be random, nonre- dlITing events. Problems that often justify the use of the method include equipment, machinery, or systems failures; operating performance deviations; economic perfor- mance issues; safety; and regulatory compliance issues. 2 GENERAL ANALYSIS mCHNIQUES A flumber of general techniques are useful for problem solving. While many com- mo,~ or overlapping, methodologies are associated with these techniques, there also are differences. This chapter provides abrief overview of the more common methods used to perform an RCFA. FAILURE MODE AND EFFECTS ANALYSIS A failure mode and effects analysis (FMEA) is adesign-evaluation procedure used to identify potential failure modes and determine the effect of each on system perfor- mance. This procedure formally documents standard practice, generates a historical record, and serves as a basis for future improvements. The FMEA procedure is a sequence of logical steps, starting with the analysis of lower-level subsystems or com- ponents. Figure 2-1 illustrates atypical logic tree that results with aFMEA. The analysis assumes a failure point of view and identifies potential modes of fail- ure along with their failure mechanism. The effect of each failure mode then is traced up to the system level. Each failure mode and resulting effect is assigned a criticality rating, based on the probability of occurrence, its severity, and its delecta- bility. For failures scoring high on the criticality rating, design changes to reduce it are recommended. Following this procedure provides amore reliable design. Also such correct use of the FMEA process results in two major improvements: (1) improved reliability by antici- pating problems and instituting corrections prior to producing product and (2) improved validity of the analytical method, which results from strict documentation of the rationale for every step in the decision-making process. 6
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