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Role Play and Clinical Communication: Learning the Game PDF

153 Pages·2018·1.583 MB·English
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Role Play and Clinical Communication Role Play and Clinical Communication LEARNING THE GAME JOHN SKELTON Director, Interactive Studies Unit Department of Primary Care and General Practice University of Birmingham Boca Raton London New York CRC Press is an imprint of the Taylor & Francis Group, an informa business First published 2008 by Radcliffe Publishing Published 2016 by CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2008 John Skelton CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works ISBN-13: 978-1-84619-126-8 (pbk) John Skelton has asserted his right under the Copyright, Designs and Patents Act 1998 to be identifi ed as the author of this work. This book contains information obtained from authentic and highly regarded sources. While all reasonable efforts have been made to publish reliable data and information, neither the author[s] nor the publisher can accept any legal responsibility or liability for any errors or omissions that may be made. The publishers wish to make clear that any views or opinions expressed in this book by individual editors, authors or contributors are personal to them and do not necessarily reflect the views/opinions of the publishers. The information or guidance contained in this book is intended for use by medical, scientific or health-care professionals and is provided strictly as a supplement to the medical or other professional’s own judgement, their knowledge of the patient’s medical history, relevant manufacturer’s instructions and the appropriate best practice guidelines. Because of the rapid advances in medical science, any information or advice on dosages, procedures or diagnoses should be independently verified. The reader is strongly urged to consult the relevant national drug formulary and the drug companies’ and device or material manufacturers’ printed instructions, and their websites, before administering or utilizing any of the drugs, devices or materials mentioned in this book. This book does not indicate whether a particular treatment is appropriate or suitable for a particular individual. Ultimately it is the sole responsibility of the medical professional to make his or her own professional judgements, so as to advise and treat patients appropriately. The authors and publishers have also attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library. Typeset by Pindar New Zealand (Egan Reid), Auckland, New Zealand Contents Preface vii About the authors viii Chapter 1 Introduction 1 Chapter 2 A refl ection on Socrates 17 Chapter 3 The language of the classroom 31 Chapter 4 Rich contexts 45 Chapter 5 The rules of the game 59 Chapter 6 Ask, don’t tell 75 Chapter 7 The basic scenario 85 John Skelton and Connie Wiskin Chapter 8 Strange shadows 95 John Skelton and Connie Wiskin Chapter 9 Notes on the game of writing scientifi c text 107 Chapter 10 The good doctor 123 Appendix 137 Index 139 Preface This, the second of two books which look at aspects of the teaching of comm uni- cation in a clinical setting, builds in particular on the work of the Interactive Studies Unit (ISU), based at the University of Birmingham Medical School, since the inception of the Unit in the early 1990s. The ISU has been involved in the teaching of many thousands of health professionals and students of the health professions, and certainly for me personally it has been a rewarding experience. Well, actually, no – that’s not the point. The best of the students we’ve encountered over the years have frankly had the capacity to reaffi rm our faith in human nature. I owe debts to too many colleagues to name – the present core team within the Unit, the support of Departmental colleagues over the years, and that of col- leagues within the West Midlands Postgraduate Workforce Deanery. However, I must single out Dr Kate Thomas, and the other founder members of the ISU, namely Professor Dave Fitzmaurice, Dr Phil Hammond and Dr Connie Wiskin, who has kindly agreed to co-author two chapters of this book, and whose energies, quick practical intelligence and huge enthusiasm are a marvel. Phil Hammond has moved on, but versions of many of the scenarios discussed here were created by him, and we all owe a considerable debt to his excellent eye for what would have clinical and educational value. John Skelton January 2008 vii About the authors John Skelton is Director of the Interactive Studies Unit (ISU) at the University of Birmingham Medical School, where he is Professor of Clinical Communication. He is also Associate Dean for Educational Quality, and Director of the Medical School Education Unit. John is a literature graduate who, before getting involved in medical education, worked as a language teacher, teacher educator and applied linguist in Spain, Oman, Singapore and the UK. He still maintains his interest in education overseas, and has undertaken short consultancies in two dozen countries. Connie Wiskin is Deputy Director of the Interactive Studies Unit (ISU) and Senior Lecturer in Clinical Communication. Connie set up the role play team at the University of Birmingham Medical School in 1991, and has remained committed to medical education since then. She has a background in humanities, and her research fi eld is interactive summative assessment. Connie has presented her work on teaching and assessment methodologies internationally, and has produced a number of nationally available video/DVD training packages. viii I mentioned my debt to my family in the Preface to the fi rst of this two-book series, and it remains constant. JS With thanks to my dad, Danny Wiskin, for getting me started. CW

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