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Robert's rules of innovation: a 10-step program for corporate survival PDF

228 Pages·2010·13.124 MB·English
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E1FFIRS 01/12/2010 13:22:30 Page4 E1FFIRS 01/12/2010 13:22:28 Page1 ROBERT’S RULES OF INNOVATION A 10-Step Program for Corporate Survival ROBERT F. BRANDS with Martin J. Kleinman JohnWiley&Sons,Inc. E1FFIRS 01/12/2010 13:22:29 Page2 Copyright#2010byRobertF.Brands.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey. PublishedsimultaneouslyinCanada. Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,or transmittedinanyformorbyanymeans,electronic,mechanical,photocopying, recording,scanning,orotherwise,exceptaspermittedunderSection107or 108ofthe1976UnitedStatesCopyrightAct,withouteitherthepriorwritten permissionofthePublisher,orauthorizationthroughpaymentofthe appropriateper-copyfeetotheCopyrightClearanceCenter,Inc.,222 RosewoodDrive,Danvers,MA01923,(978)750-8400,fax(978)646-8600,oron thewebatwww.copyright.com.RequeststothePublisherforpermissionshould beaddressedtothePermissionsDepartment,JohnWiley&Sons,Inc.,111River Street,Hoboken,NJ07030,(201)748-6011,fax(201)748-6008,oronlineat www.wiley.com/go/permissions. LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhave usedtheirbesteffortsinpreparingthisbook,theymakenorepresentationsor warrantieswithrespecttotheaccuracyorcompletenessofthecontentsofthis bookandspecificallydisclaimanyimpliedwarrantiesofmerchantabilityor fitnessforaparticularpurpose.Nowarrantymaybecreatedorextendedby salesrepresentativesorwrittensalesmaterials.Theadviceandstrategies containedhereinmaynotbesuitableforyoursituation.Youshouldconsult withaprofessionalwhereappropriate.Neitherthepublishernorauthorshall beliableforanylossofprofitoranyothercommercialdamages,includingbut notlimitedtospecial,incidental,consequential,orotherdamages. Forgeneralinformationonourotherproductsandservicesorfortechnical support,pleasecontactourCustomerCareDepartmentwithintheUnited Statesat(800)762-2974,outsidetheUnitedStatesat(317)572-3993or fax(317)572-4002. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontent thatappearsinprintmaynotbeavailableinelectronicbooks.Formore informationaboutWileyproducts,visitourwebsiteatwww.wiley.com. LibraryofCongressCataloging-in-PublicationData: Brands,RobertF.,1957– Robert’srulesofinnovation:a10-stepprogramforcorporatesurvival/ RobertF.Brands,withMartinJ.Kleinman. p. cm. Includesindex. ISBN978-0-470-59699-9(cloth) 1. Newproducts. 2. Technologicalinnovations—Management. 3. Diffusionofinnovations—Management. 4. Organizationalchange. I. Kleinman,MartinJ. II. Title. HF5415.153.B7252010 0 658.4 063—dc22 2009046362 PrintedintheUnitedStatesofAmerica 10 9 8 7 6 5 4 3 2 1 E1FFIRS 01/12/2010 13:22:30 Page3 DNAisalargepartofwhoyouareand whatyoubecome:Idedicatethisbookto myentrepreneurialgrandfather,whomIlooked upto,andwhoinspiredme. E1FFIRS 01/12/2010 13:22:30 Page4 E1FTOC 01/21/2010 16:33:36 Page5 Contents Introduction ix CHAPTER1 INNOVATION,SURVIVAL,ANDTHE ‘‘AHA!’’MOMENT 1 HowDoIGetto‘‘Aha!’’? 3 InnovationIsNotaLuxury 7 WhereDoesInnovationBegin? 11 CHAPTER2 THEINNOVATOR’SMANIFESTO: ROBERT’SRULESOFINNOVATION 17 Inspire 20 NoRisk,NoInnovation 23 NewProductDevelopment Process 26 Ownership 31 ValueCreation 34 Accountability 36 TrainingandCoaching 39 IdeaManagement 40 ObserveandMeasure 44 NetResultandReward 46 v E1FTOC 01/21/2010 16:33:36 Page6 vi Contents CHAPTER3 THEINNOVATIONAUDIT: THEINVALUABLEDISCOVERY PROCESSTHATSETSTHESTAGE FORACTION 47 TheAuditProcess 48 TheShortAudit 50 TheIn-DepthAudit 52 TheImportanceofEstablishinga Benchmark 60 CHAPTER4 INNOVATIONEMANCIPATION: KEYSTOFREEINGYOUR INNERINNOVATOR 65 DefeatingDevil’sAdvocatesto BecomeanAgentforChange 65 InnovationDemocratizationIs theKey 67 The Role of the Consensus Builder 72 ThePathofanInnovation Champion 74 TheInnovationPayoff: AQuick,Real-LifeStory 84 CHAPTER5 INNOVATIONINTHETIMEOF MULTINATIONALTEAMS 87 TheCareandFeedingof Creatives 87 ForCreativePeople,It’sabout MorethanMoney 91 Babel,Babble,andtheGlobal TeamLeader 97 E1FTOC 01/21/2010 16:33:36 Page7 Contents vii TeamBuilding,OneStepat aTime 98 VivalaDifference! 101 ArethaWasRight:It’s AllAboutR-E-S-P-E-C-T 106 CHAPTER6 PATENTLYOBVIOUS: THECAREANDFEEDINGOFYOUR INTELLECTUALPROPERTY 109 IntellectualProperty:TheBig Picture 111 IntellectualProperty101 113 FrequentlyAskedQuestions 121 Remember:TheWolvesAre AlwaysattheDoor 131 CHAPTER7 INNOVATIONIMPLEMENTATION 133 GettingStarted 133 DefineYourOrganization’sNeeds 136 NPDProcessinAction 140 CreatingaRoadMaptoSuccess 146 GuidelinesforProgress 147 CHAPTER8 INNOVATIONCHECKLIST 151 PreflightPreparation 152 OrIfYouReallyWantYour InnovationProgramtoFlop... 167 AdviceandEncouragement fromthePros:ARoundtable Discussion 168 SustainableInnovationandYou 173 E1FTOC 01/21/2010 16:33:36 Page8 viii Contents APPENDIXA PRODUCTDEVELOPMENT PROCESS 177 APPENDIXB THEFIVESTAGESOFTHE PRODUCTIONDEVELOPMENT PROCESS:EXAMPLE1 187 APPENDIXC THEFIVESTAGESOFTHE PRODUCTIONDEVELOPMENT PROCESS:EXAMPLE2 193 KeyResourcesandLinks 201 Acknowledgments 203 AbouttheAuthors 205 Index 207

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