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Risk From the CEO and Board Perspective: What All Managers Need to Know About Growth in a Turbulent World PDF

322 Pages·2003·0.94 MB·English
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RISK FROM THE CEO AND BOARD PERSPECTIVE This page intentionally left blank. RISK FROM THE CEO AND BOARD PERSPECTIVE Mary Pat McCarthy and Timothy P. Flynn Contributing author: Rob Brownstein McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2004 KPMG LLP, the U.S. member firm of KPMG International, a nonoper- ating Swiss association. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publica- tion may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 0-07-145718-6 The material in this eBook also appears in the print version of this title: 0-07-143471-2. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at [email protected] or (212) 904-4069. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGraw-Hill”) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or subli- cense the work or any part of it without McGraw-Hill’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohib- ited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indi- rect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. DOI: 10.1036/0071457186 ������������ Want to learn more? We hope you enjoy this McGraw-Hill eBook! If you’d like more information about this book, its author, or related books and websites, please click here. For more information about this title, click here Contents Acknowledgments vii Introduction ix Section I: Companies at Risk 1 Chapter 1: Executive Agenda 3 Chapter 2: The Salt Lake Olympics and Risk’s Shifting Sands 31 Chapter 3: Risk in a Modern Global Business Context 57 Section II: Mitigating Pervasive Risk 83 Chapter 4: Treatment Options 85 Chapter 5: The Numbers Game—Responding to Financial Risk 107 Chapter 6: The Enemy Within—Responding to Operational Risk 131 Section III: Governing Principles 149 Chapter 7: We the People of the Board 151 Chapter 8: The Audit Committee, Risk and Regulation 177 v Contents Chapter 9: Inside Section 404 205 Chapter 10: Internal Control—Insights from the Field 227 Chapter 11: Holistic, Integrated Approaches to Risk Management 247 Chapter 12: The End of the Beginning 267 Recognition 277 Bibliography 279 Endnotes 287 Index 293 vi Acknowledgments Sitting down to write a book is a proposition filled with risk, but we were rewarded beyond our due by the gracious consideration and support that so many people gave to this project. We are indebted to each of these individuals and know with certainty this book is better for their help. To General Barry McCaffrey, for his insights on the greatest risks of all, those played out in the field of battle. To the 15 executives and board members who graciously shared their time and experiences with us: Richard Bressler, Senior Executive Vice President and CFO of Viacom; Brent Callinicos, Corporate Vice President and Treasurer of Microsoft; Doh-Seok Choi, President and CFO of Samsung; Jeff Clarke, Executive Vice President of Global Operations of Hewlett-Packard; Robert Dellinger, Executive Vice President and CFO of Sprint; Scott Di Valerio, Corporate Vice President and Corporate Controller of Microsoft; Pattie Dunn, Vice Chairman of Barclays Global Investors and a member of Hewlett-Packard’s Board of Directors; Rod Eddington, CEO of British Airways; Jeff Henley, Executive Vice President and CFO of Oracle; Mark Hurd, CEO of NCR; Jay Keyworth, Chairman of the Progress & Freedom Foundation and a member of Hewlett-Packard’s Board of vii Copyright © 2004 KPMG LLP, the U.S. member firm of KPMG International, a nonoperating Swiss association. Click here for terms of use. Acknowledgments Directors; Peter Oppenheimer, Senior Vice President of Finance and Corporate Controller of Apple Computer; Ken West, Chairman of the Board of the National Association of Corporate Directors, former CEO of Harris Bankcorp, member of the Board of Directors of Motorola and The Pepper Companies, and the Senior Consultant for Corporate Governance at TIAA/CREF; Robert Woods, CBE, CEO of P&O Group; and John Wren, CEO of Omnicom Group. To our partners and colleagues, for the wisdom and assis- tance they so generously gave: Stephen Allis, Amy Beard, Tim Bell, Donna Bonavita, Alun Bowen, Darryl Briley, Stuart Campbell, Mark Carleton, Michael Conover, Frederic Cooper, Malcolm Dahn, Patricia Derry, Jonathan Eesley, Patty Eisenbarth, Bob Elliott, Carl Geppert, Terrence Henzey, Ted Horne, Diane Kiffin-Nardin, Peter Kim, Dut LeBlanc, Neil Lerner, Gary Lord, Lisa Madden, Dale LeMasters, Gary Matuszak, Young Jin Park, Tim Pearson, Scott Reed, Chris Rice, Greg Russo, Terri Santisi, Phil Schimmel, Ted Senko, Richard Smith, Charlie Steadman, Ashley Steel, Ron Steger, Claudia Taft, Mark Terrell, Dabie Tsai-Blake, Joseph Verga, YG “Ken” Yun, and Hiroaki Yoshihara. To the steadfast support of Rob Brownstein and McGraw- Hill, and to Marie Glenn, for her assistance in researching, writing and producing this book. Mary Pat McCarthy Timothy Flynn November 2003 viii

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What all managers need to know about growth in a turbulent world Especially in these turbulent times, good risk management is about exploiting opportunities for growth while protecting value already created. To do this, corporate leaders must, first and foremost, learn to manage the chain of cause a
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