REVENUE AND OPERATIONAL IMPACTS OF DEPEAKING FLIGHTS AT HUB AIRPORTS A Dissertation Presented to The Academic Faculty By Donald Samuel Katz In Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy in Civil Engineering Georgia Institute of Technology December, 2012 REVENUE AND OPERATIONAL IMPACTS OF DEPEAKING FLIGHTS AT HUB AIRPORTS Approved by: Dr. Laurie A. Garrow, Advisor Dr. Jorge A. Laval School of Civil and Environmental School of Civil and Environmental Engineering Engineering Georgia Institute of Technology Georgia Institute of Technology Dr. Michael O. Rodgers Dr. Jeffrey P. Newman School of Civil and Environmental School of Civil and Environmental Engineering Engineering Georgia Institute of Technology Georgia Institute of Technology Dr. Matthew J. Higgins Date Approved: November 6, 2012 Ernest Scheller Jr. School of Business Georgia Institute of Technology ACKNOWLEDGEMENTS I would like to show my gratitude to the professors at Georgia Tech who have helped me along the way in preparing my thesis work. My advisor Dr. Laurie Garrow has helped steer me in the right direction as I progressed through my project, aiding in getting me feedback from inside and outside the department, and scoping my project based on my interest. I would also like to thank Dr. Jorge Laval, Dr. Michael Rodgers, Dr. Jeffrey Newman, and Dr. Matthew Higgins for serving on my committee and providing helpful feedback to help make this project stronger. I am grateful to my Airport Cooperative Research Program Graduate Award panel members who graciously gave their time to review my work and meet to discuss my progress. Dr. Irina Ioachim, Dr. Annalisa Weigel, and John Fischer provided excellent feedback and helped the research move forward. Thank you also to Larry Goldstein for administering the program, arranging the committee, and helping to organize meetings. I would like to extend thanks to my fellow students in Dr. Garrow’s research group who have provided aid along the way. I particularly would like to thank Brittany Luken for teaching me to use SAS and aiding in the development of minimum and maximum connection times. I would also like to thank Susan Hotle in aiding to develop the count models to verify the regression models. Finally, a thank you to Gregory Macfarlane who has kindly allowed me to bounce ideas off of him and who I have sought the advice of throughout the project. I would most certainly like to thank my father, mother, and sister for listening to me during the highs and lows of developing and performing my research work. I am glad to have the strong foundation you have given me. Thank you also to Felix and Janet Dessel for encouraging me as I worked, and for providing detailed edits on the text. I lastly would like to thank my wife Amy, who has supported and encouraged me through every step of performing my research and writing my dissertation. Your love, patience, and encouragement have made the completion of my degree a better experience. This dissertation was aided by the support of the National Science Foundation. I am forever grateful to have received the honor of earning a Graduate Research Fellowship, which has allowed me the freely explore a topic of my choice. iii TABLE OF CONTENTS ACKNOWLEDGEMENTS ............................................................................................... iii LIST OF TABLES ........................................................................................................... viii LIST OF FIGURES ......................................................................................................... xiii LIST OF ABBREVIATIONS ........................................................................................ xviii SUMMARY ..................................................................................................................... xix CHAPTER 1 INTRODUCTION ........................................................................................ 1 1.1 Overview .............................................................................................................. 1 1.2 Context ...................................................................................................................... 2 1.3 Research Problem ..................................................................................................... 4 1.4 Research Question .................................................................................................... 7 1.5 Purpose Statement ..................................................................................................... 7 1.6 Contributions............................................................................................................. 9 1.7 Note on Naming Conventions ................................................................................. 10 CHAPTER 2 LITERATURE REVIEW ........................................................................... 11 2.1 Introduction ............................................................................................................. 11 2.2 Rise of Banked Schedules ....................................................................................... 12 2.2.1 Development of Hub-and-Spoke System .......................................................... 12 2.2.2 Banked Schedules at the New Hubs ................................................................. 17 2.2.3 Adding to Banked Schedules ............................................................................ 19 2.2.4 Looking for Another Option ............................................................................. 21 2.3 The Switch to Depeaked Schedules ........................................................................ 22 2.3.1 Depeaking’s Need - Problems with Banked Schedules .................................... 23 2.3.2 Why Not Depeak? ............................................................................................. 26 2.3.3 Difference from Low Cost Carrier Scheduling ................................................. 27 2.3.4 Climate for Depeaking ...................................................................................... 29 2.3.5 Choosing to Depeak a Specific Airport ............................................................ 30 2.4 Uncertainty in Effects of Depeaking ....................................................................... 32 2.4.1 Hubbing and Price ............................................................................................. 32 2.4.2 Peaking and Price .............................................................................................. 33 2.5 History of Airline Depeaking.................................................................................. 34 2.5.1 Major Airline Events of the Early 2000s .......................................................... 35 2.5.2 Airline Depeaking Timeline.............................................................................. 36 2.5.3 American Airlines’ Depeaking ......................................................................... 38 2.6 Competition’s Reaction to Depeaking .................................................................... 40 2.7 Hubbing in Other Sectors........................................................................................ 42 2.8 Affiliate Airlines ..................................................................................................... 44 2.8.1 Affiliate Airline Basics and Benefits ................................................................ 45 2.8.2 Types of Affiliate Airline Contracts ................................................................. 46 2.9 The Hub Airport and Its Revenue ........................................................................... 48 iv 2.9.1 Issues with Being a Hub ................................................................................... 49 2.9.2 Commercial Revenue ........................................................................................ 51 2.9.3 Commercial Revenue for Hub Airports ............................................................ 52 2.9.4 Positive Purchasing Environment ..................................................................... 55 CHAPTER 3 METHODOLOGY ..................................................................................... 58 3.1 Introduction ............................................................................................................. 58 3.2 Study Structure........................................................................................................ 58 3.2.1 Project Motivation and Goal ............................................................................. 59 3.2.2 Research Questions ........................................................................................... 60 3.3 Datasets ................................................................................................................... 61 3.3.1 Supply Data ....................................................................................................... 61 3.3.2 Demand Data .................................................................................................... 62 3.3.3 Supplemental Datasets ...................................................................................... 64 3.4 Preparing the Datasets............................................................................................. 67 3.4.1 Time Zones ....................................................................................................... 68 3.4.2 Cleaning the On-Time Performance Database.................................................. 69 3.4.3 Adding Affiliate Airlines to Schedule .............................................................. 77 3.4.4 Adding Seating Capacity .................................................................................. 85 3.4.5 Cleaning the DB1B Database ........................................................................... 86 3.4.6 Prorating Fares .................................................................................................. 90 3.4.7 Choosing Time Periods for Case Studies’ Datasets .......................................... 93 3.5 Analysis Methodology ............................................................................................ 96 3.5.1 Choosing Cases ................................................................................................. 98 3.5.2 Schedule Reproduction and Measurements .................................................... 109 3.5.3 Measurement of Schedule Banks .................................................................... 111 3.5.4 Creating Connection Opportunities ................................................................ 124 3.5.5 Supply Analysis .............................................................................................. 126 3.5.6 Demand Analysis ............................................................................................ 129 3.5.7 Operations Analysis ........................................................................................ 134 3.5.8 Competition ..................................................................................................... 137 3.5.9 Multivariate Relationships .............................................................................. 143 3.5.10 Assessing Depeaking and Effects ................................................................. 146 3.5.11 Dwell Time and Airport Revenue ................................................................. 150 CHAPTER 4 RESULTS ................................................................................................. 153 4.1 Introduction ........................................................................................................... 153 4.2 American Airlines at Chicago O’Hare (ORD)...................................................... 153 4.2.1 Data Periods Used and Input Parameters ........................................................ 154 4.2.2 Supply Results ................................................................................................ 156 4.2.3 Demand Results .............................................................................................. 166 4.2.4 On-Time Results ............................................................................................. 167 4.2.5 Dual-Hub: United Airlines’ Response ............................................................ 171 4.2.6 Predicting Changes in Supply ......................................................................... 176 4.2.7 Assessing Depeaking and Effects ................................................................... 179 4.2.8 Summary ......................................................................................................... 184 4.3 American Airlines at Dallas/Fort Worth (DFW) .................................................. 185 4.3.1 Data Periods Used and Input Parameters ........................................................ 185 v 4.3.2 Supply Results ................................................................................................ 187 4.3.3 Demand Results .............................................................................................. 197 4.3.4 On-Time Results ............................................................................................. 198 4.3.5 Dual-Hub: Delta Air Lines’ Response ............................................................ 200 4.3.6 Predicting Changes in Supply ......................................................................... 205 4.3.7 Assessing Depeaking and Effects ................................................................... 207 4.3.8 Summary ......................................................................................................... 213 4.4 Delta Air Lines at Atlanta (ATL).......................................................................... 213 4.4.1 Data Periods Used and Input Parameters ........................................................ 215 4.4.2 Supply Results ................................................................................................ 216 4.4.3 Demand Results .............................................................................................. 227 4.4.4 On-Time Results ............................................................................................. 228 4.4.5 Dual-Hub: AirTran’s Response ...................................................................... 230 4.4.6 Predicting Changes in Supply ......................................................................... 234 4.4.7 Assessing Depeaking and Effects ................................................................... 237 4.4.8 Summary ......................................................................................................... 242 4.5 US Airways at Philadelphia (PHL) ....................................................................... 243 4.5.1 Data Periods Used and Input Parameters ........................................................ 244 4.5.2 Supply Results ................................................................................................ 245 4.5.3 Demand Results .............................................................................................. 254 4.5.4 On-Time Results ............................................................................................. 255 4.5.5 Predicting Changes in Supply ......................................................................... 257 4.5.6 Assessing Depeaking and Effects ................................................................... 260 4.5.7 Repeaking ....................................................................................................... 266 4.5.8 Summary ......................................................................................................... 267 4.6 United Airlines at Los Angeles (LAX) ................................................................. 268 4.6.1 Data Periods Used and Input Parameters ........................................................ 269 4.6.2 Supply Results ................................................................................................ 271 4.6.3 Demand Results .............................................................................................. 281 4.6.4 On-Time Results ............................................................................................. 282 4.6.5 Predicting Changes in Supply ......................................................................... 284 4.6.6 Assessing Depeaking and Effects ................................................................... 287 4.6.7 Summary ......................................................................................................... 293 4.7 United Airlines at San Francisco (SFO) ............................................................... 293 4.7.1 Data Periods Used and Input Parameters ........................................................ 294 4.7.2 Supply Results ................................................................................................ 296 4.7.3 Demand Results .............................................................................................. 307 4.7.4 On-Time Results ............................................................................................. 308 4.7.5 Predicting Changes in Supply ......................................................................... 310 4.7.6 Assessing Depeaking and Effects ................................................................... 311 4.7.7 Summary ......................................................................................................... 316 4.8 Passenger Dwell Time and Revenue..................................................................... 317 4.8.1 Significant Factors Affecting Purchasing ....................................................... 317 4.8.2 Spending in Terminals and Income ................................................................ 321 4.9 Case Comparison .................................................................................................. 322 4.9.1 Supply Changes .............................................................................................. 324 vi 4.9.2 Demand Changes ............................................................................................ 325 4.9.3 Operations Changes ........................................................................................ 326 4.10 Current Status of Cases ....................................................................................... 326 CHAPTER 5 CONCLUSION......................................................................................... 328 5.1 Introduction ........................................................................................................... 328 5.2 Key Findings and Conclusions ............................................................................. 328 5.2.1 Airline-pertinent Conclusions ......................................................................... 329 5.2.2 Airport-pertinent Conclusions ........................................................................ 334 5.2.3 Synthesis of Conclusions ................................................................................ 337 5.3 Recommendations ................................................................................................. 338 5.4 Contributions......................................................................................................... 341 5.5 Study Limitations .................................................................................................. 342 5.5.1 Not a Full Schedule ......................................................................................... 343 5.5.2 No Passenger Connection Times .................................................................... 344 5.6 Extensions for Future Work .................................................................................. 345 APPENDIX A AIRLINE CODES .................................................................................. 348 APPENDIX B AIRPORT CODES ................................................................................. 349 APPENDIX C AFFILIATE AIRLINES IN EACH CASE STUDY .............................. 354 REFERENCES ............................................................................................................... 363 vii LIST OF TABLES Table 2.1 Depeak or Don’t Depeak? Factors for Consideration ..................................... 32 Table 3.1 Cleaning Process to Remove Errors from On-Time Database ........................ 73 Table 3.2 Reporting Airlines to the On-Time Database in 2002 and 2003 ..................... 78 Table 3.3 Decision Process for Affiliate Matching ......................................................... 83 Table 3.4 Depeaking Occurrences for Selection of Case Studies ................................... 99 Table 3.5 Final Case Study List of Verified Depeaked Airports................................... 109 Table 3.6 Checks Performed to Identify Peaks Within a Daily Schedule ..................... 114 Table 3.7 Checks Performed to Add to the Peaks Within A Daily Schedule ............... 117 Table 3.8 Iterated Step to Build Up the Remainder of the Banks ................................. 119 Table 3.9 Dual-Hubbing Cases ...................................................................................... 141 Table 3.10 List of Variables Used in Developing Supply Prediction Model .................. 144 Table 4.1 Summary of Supply Changes for American at ORD .................................... 156 Table 4.2 Supply Measures Over Time for American’s Peaked Schedule at ORD ...... 165 Table 4.3 Supply Measures Over Time for American’s Depeaked Schedule at ORD .. 165 Table 4.4 Summary of Demand and Revenue Changes for American at ORD ............ 166 Table 4.5 Summary of Operational Changes for American at ORD ............................. 168 Table 4.6 Summary of Operational Changes for United at ORD .................................. 170 Table 4.7 Summary of Supply Changes for United at ORD ......................................... 173 Table 4.8 Regression Model Results for Change in Flights at ORD ............................. 176 Table 4.9 Supply Year-Over-Year Changes for American at ORD .............................. 180 viii Table 4.10 RASM Year-Over-Year Changes for American at ORD .............................. 182 Table 4.11 Operations Year-Over-Year Changes for American at ORD ........................ 183 Table 4.12 Summary of Supply Changes for American at DFW .................................... 187 Table 4.13 Supply Measures Over Time for American’s Peaked Schedule at DFW ...... 196 Table 4.14 Supply Measures Over Time for American’s Depeaked Schedule at DFW . 196 Table 4.15 Summary of Demand and Revenue Changes for American at DFW ............ 197 Table 4.16 Summary of Operational Changes for American at DFW ............................ 199 Table 4.17 Summary of Supply Changes for Delta at DFW ........................................... 202 Table 4.18 Regression Model Results for Change in Flights at DFW ............................ 205 Table 4.19 Supply Year-Over-Year Changes for American at DFW.............................. 209 Table 4.20 RASM Year-Over-Year Changes for American at DFW.............................. 211 Table 4.21 Operations Year-Over-Year Changes for American at DFW ....................... 212 Table 4.22 Summary of Supply Changes for Delta at ATL ............................................ 217 Table 4.23 Supply Measures Over Time for Delta’s Peaked Schedule at ATL .............. 226 Table 4.24 Supply Measures Over Time for Delta’s Depeaked Schedule at ATL ......... 226 Table 4.25 Summary of Demand and Revenue Changes for Delta at ATL .................... 227 Table 4.26 Summary of Operational Changes for Delta at ATL..................................... 229 Table 4.27 Summary of Supply Changes for AirTran at ATL ........................................ 231 Table 4.28 Regression Model Results for Change in Flights at ATL ............................. 234 Table 4.29 Supply Year-Over-Year Changes for Delta at ATL ...................................... 238 Table 4.30 RASM Year-Over-Year Changes for Delta at ATL ...................................... 240 Table 4.31 Operations Year-Over-Year Changes for Delta at ATL................................ 241 Table 4.32 Summary of Supply Changes for US Airways at PHL ................................. 246 ix Table 4.33 Supply Measures Over Time for US Airways’ Peaked Schedule at PHL ..... 253 Table 4.34 Supply Measures Over Time for US Airways’ Depeaked Schedule at PHL 253 Table 4.35 Summary of Demand and Revenue Changes for US Airways at PHL ......... 254 Table 4.36 Summary of Operational Changes for US Airways at PHL .......................... 256 Table 4.37 Regression Model Results for Change in Flights at PHL ............................. 258 Table 4.38 Supply Year-Over-Year Changes for US Airways at PHL ........................... 262 Table 4.39 RASM Year-Over-Year Changes for US Airways at PHL ........................... 264 Table 4.40 Operations Year-Over-Year Changes for US Airways at PHL ..................... 265 Table 4.41 Peaked and Repeaked US Airways Supply Measures at PHL ...................... 267 Table 4.42 Summary of Supply Changes for United at LAX ......................................... 271 Table 4.43 Supply Measures Over Time for United’s Peaked Schedule at LAX ........... 280 Table 4.44 Supply Measures Over Time for United’s Depeaked Schedule at LAX ....... 280 Table 4.45 Summary of Demand and Revenue Changes for United at LAX ................. 281 Table 4.46 Summary of Operational Changes for United at LAX .................................. 283 Table 4.47 Regression Model Results for Change in Flights at LAX ............................. 285 Table 4.48 Supply Year-Over-Year Changes for United at LAX ................................... 289 Table 4.49 RASM Year-Over-Year Changes for United at LAX ................................... 291 Table 4.50 Operations Year-Over-Year Changes for United at LAX ............................. 292 Table 4.51 Summary of Supply Changes for United at SFO .......................................... 297 Table 4.52 Supply Measures Over Time for United’s Peaked Schedule at SFO ............ 306 Table 4.53 Supply Measures Over Time for United’s Depeaked Schedule at SFO ........ 306 Table 4.54 Summary of Demand and Revenue Changes for United at SFO .................. 307 Table 4.55 Summary of Operational Changes for United at SFO ................................... 309 x
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