ReRRteehttihhniiknnikkniignn ggO uooruu Wrr WWorooldrrll dd anaadnn ddC rCCerraeetaainttiignn gg a aaD iDDffiieffffreeerrneetnn Ftt uFFtuuuttruuerree XXXXXXXXXXXXX_FM.indd Page i 19/05/21 11:37 PM This page intentionally left blank XXXXXXXXXXXXX_FM.indd Page ii 19/05/21 11:37 PM ReRRteehttihhniiknnikkniignn ggO uooruu Wrr WWorooldrrll dd anaadnn ddC rCCerraeetaainttiignn gg a aaD iDDffiieffffreeerrneetnn Ftt uFFtuuuttruuerree World Scientifi c 12023_9789811227547_TP.indd 2 4/5/21 8:53 AM XXXXXXXXXXXXX_FM.indd Page iii 19/05/21 11:37 PM Published by World Scientific Publishing Co. Pte. Ltd. 5 Toh Tuck Link, Singapore 596224 USA office: 27 Warren Street, Suite 401-402, Hackensack, NJ 07601 UK office: 57 Shelton Street, Covent Garden, London WC2H 9HE Library of Congress Control Number: 2021015322 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library. RESET Rethinking Our World and Creating a Different Future Copyright © 2021 by World Scientific Publishing Co. Pte. Ltd. All rights reserved. This book, or parts thereof, may not be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording or any information storage and retrieval system now known or to be invented, without written permission from the publisher. For photocopying of material in this volume, please pay a copying fee through the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, USA. In this case permission to photocopy is not required from the publisher. ISBN 978-981-122-754-7 (hardcover) ISBN 978-981-122-755-4 (ebook for institutions) ISBN 978-981-122-756-1 (ebook for individuals) For any available supplementary material, please visit https://www.worldscientific.com/worldscibooks/10.1142/12023#t=suppl Typeset by Diacritech Technologies Pvt. Ltd. Chennai - 600106, India Printed in Singapore Yulin - 1X2X02X3 X- RXeXseXt.iXndXdX 1XXX_FM.indd Page iv 11/05/21 104/:52/270 2P1 M 9:14:15 am For our future children and the wonderful world we could give them. v XXXXXXXXXXXXX_FM.indd Page v 19/05/21 11:37 PM CONTENTS HELLO WORLD ix FOREWORD xi The year nobody expected I THE BIG RESET 3 Chapter 1: THE CATALYST 5 How we got here and why it matters Chapter 2: ONE FOR THE TEAM 19 When competition lost to collaboration Chapter 3: WHAT GOT US HERE WON’T GET US THERE 35 Getting ready for a new operating system Chapter 4: WE’RE IN THIS TOGETHER 49 Discovering a better globalism II THE NEW GLOBAL 63 Chapter 5: SOCIAL CAPITAL(-ISM) 65 The human currency Chapter 6: THE SLOW DEATH OF INDUSTRIALISM 77 Why the next age won’t be industrial Chapter 7: INSTITUTION TO DISTRIBUTION 85 A wealth of empowerment Chapter 8: DIGITAL BY DEFAULT 99 The interface revolution vi XXXXXXXXXXXXX_FM.indd Page vi 19/05/21 11:37 PM III THE FUTURE YOU 115 Chapter 9: SIMPLICITY 117 Focusing on pure value Chapter 10: DO YOU SEE WHAT I SEE? 129 Transparency above all Chapter 11: NEED FOR NEEDS 143 Enabling the right choices with design thinking beyond propositions and users Chapter 12: THE KALE DOUGHNUT 153 Inspiring us to live our best lives IV THE FUTURE OF WORK 165 Chapter 13: BECAUSE IT MATTERS 167 Rediscovering purpose Chapter 14: SO MUCH AT STAKE 183 Transitioning to stakeholder capitalism Chapter 15: VALUE GENERATION 195 Intergenerational workplace challenges Chapter 16: LEADING WITH AGILITY 203 A new take on leadership and organisational structure V A WONDERFUL WORLD 215 EPILOGUE 217 How will all this shape our fates? ACKNOWLEDGEMENTS 227 INDEX 231 vii XXXXXXXXXXXXX_FM.indd Page vii 19/05/21 11:37 PM XXXXXXXXXXXXX_FM.indd Page viii 19/05/21 11:37 PM hello world ‘ Optimism is an effective antidote ’ to bad fortune. XXXXXXXXXXXXX_FM.indd Page ix 19/05/21 11:37 PM