Relief Supply Chain Management for Disasters: Humanitarian Aid and Emergency Logistics Gyöngyi Kovács HUMLOG Institute, Hanken School of Economics, Finland Karen M. Spens HUMLOG Institute, Hanken School of Economics, Finland Senior Editorial Director: Kristin Klinger Director of Book Publications: Julia Mosemann Editorial Director: Lindsay Johnston Acquisitions Editor: Erika Carter Development Editor: Joel Gamon Production Editor: Sean Woznicki Typesetters: Natalie Pronio, Jennifer Romanchak, Milan Vracarich, Jr. Print Coordinator: Jamie Snavely Cover Design: Nick Newcomer Published in the United States of America by Business Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.igi-global.com Copyright © 2012 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Relief supply chain management for disasters: humanitarian aid and emergency logistics / Gyöngyi Kovács and Karen M. Spens, editors. p. cm. Includes bibliographical references and index. Summary: “This book furthers the scholarly understanding of SCM in disaster relief, particularly establishing the central role of logistics in averting and limiting unnecessary hardships”--Provided by publisher. ISBN 978-1-60960-824-8 (hbk.) -- ISBN 978-1-60960-825-5 (ebook) -- ISBN 978- 1-60960-826-2 (print & perpetual access) 1. Disaster relief. 2. Humanitarian assistance. 3. Logistics. I. Kovacs, Gyongi, 1977- II. Spens, Karen M., 1963- HV553.R373 2011 363.34’80687--dc22 2011015748 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. Editorial Advisory Board Ruth Banomyong, Thammasat University, Thailand Anthony Beresford, Cardiff University, UK Susanne Hertz, Jönköping International Business School, Sweden Marianne Jahre, Lund University, Sweden Paul Larson, University of Manitoba, Canada Tore Listou, Norwegian Defence Command and Staff College, Norway Peter Schmitz, CSIR, South Africa Peter Tatham, Cranfield University, UK List of Reviewers Ruth Banomyong, Thammasat University, Thailand Elisabeth Barber, University of New South Wales, Australia Ira Haavisto, Hanken School of Economics, Finland Graham Heaslip, National University of Ireland, Maynooth, Ireland Paul Larson,University of Manitoba, Canada Aristides Matopoulos, University of Macedonia, Greece Stephen Pettit, Cardiff Business School, UK Joseph Sarkis, Clark University, USA Peter Schmitz, CSIR, South Africa Per Skoglund, Jönköping International Business School, Sweden Peter Tathaml,Cranfield University, UK David Taylor, Cranfield University, UK Rolando Tomasini, Hanken School of Economics, Finland Y-C J Wu, National Kaohsiung First University of Science and Technology, Taiwan Table of Contents Foreword ...............................................................................................................................................xi Preface ..................................................................................................................................................xii Chapter 1 Strategic Partners and Strange Bedfellows: Relationship Building in the Relief Supply Chain ............1 Paul D. Larson, University of Manitoba, Canada Chapter 2 Humanitarian Partnerships ‒ Drivers, Facilitators, and Components: The Case of Non-Food Item Distribution in Sudan ............................................................................................................................16 Rolando M. Tomasini, Hanken School of Economics, Finland Chapter 3 Relief Supply Chain Planning: Insights from Thailand ........................................................................31 Ruth Banomyong, Thammasat University, Thailand Apichat Sodapang, Chiangmai University, Thailand Chapter 4 Humanitarian Aid Logistics: The Wenchuan and Haiti Earthquakes Compared ..................................45 Anthony Beresford, Cardiff University, UK Stephen Pettit, Cardiff University, UK Chapter 5 The Application of Value Chain Analysis for the Evaluation of Alternative Supply Chain Strategies for the Provision of Humanitarian Aid to Africa ..................................................................68 David H. Taylor, Sheffield, UK Chapter 6 Designing Post-Disaster Supply Chains: Learning from Housing Reconstruction Projects ................90 Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Aristides Matopoulos, University of Macedonia, Greece Odran Hayes, European Agency for Reconstruction, Ireland Chapter 7 Local Sourcing in Peacekeeping: A Case Study of Swedish Military Sourcing .................................103 Per Skoglund, Jönköping International Business School, Sweden Susanne Hertz, Jönköping International Business School, Sweden Chapter 8 Military Involvement in Humanitarian Supply Chains .......................................................................123 Elizabeth Barber, University of New South Wales, Australian Defence Force Academy, Australia Chapter 9 Challenges of Civil Military Cooperation / Coordination in Humanitarian Relief ............................147 Graham Heaslip, National University of Ireland - Maynooth, Ireland Chapter 10 Developing and Maintaining Trust in Hastily Formed Relief Networks ............................................173 Peter Tatham, Griffith University, Australia Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Chapter 11 A Study of Barriers to Greening the Relief Supply Chain ..................................................................196 Joseph Sarkis, Clark University, USA Karen M. Spens, HUMLOG Institute, Hanken School of Economics, Finland Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Chapter 12 Disaster Impact and Country Logistics Performance .........................................................................208 Ira Haavisto, Hanken School of Economics, Finland Compilation of References ...............................................................................................................225 About the Contributors ....................................................................................................................244 Index ...................................................................................................................................................249 Detailed Table of Contents Foreword ...............................................................................................................................................xi Preface ..................................................................................................................................................xii Chapter 1 Strategic Partners and Strange Bedfellows: Relationship Building in the Relief Supply Chain ............1 Paul D. Larson, University of Manitoba, Canada This chapter is about relationship building in relief supply chains. Its primary purpose is to present and discuss the author’s actor-based typology of humanitarian relationships. The framework includes rela- tionships among NGOs, as well as between NGOs and UN agencies, military units, and business firms. Examples are used to explore unique issues in the various types of relationships. One particular NGO, Airline Ambassadors International, is offered as an example of an NGO that builds relationships with a wide variety of humanitarian actors. The chapter also examines compatibility and complementarity of organizations across the three phases of humanitarian work: preparation, response and recovery or development. Research opportunities are discussed in the concluding comments. Chapter 2 Humanitarian Partnerships ‒ Drivers, Facilitators, and Components: The Case of Non-Food Item Distribution in Sudan ............................................................................................................................16 Rolando M. Tomasini, Hanken School of Economics, Finland Through the use of a case study this chapter discusses the design of a partnership between humanitarian organizations to understand what are the drivers, facilitators, and components of the partnership. This research has been designed using a topical literature review and a case study. The practical implications include a discussion and guidelines for designing partnerships under high uncertainty and limited resources. Chapter 3 Relief Supply Chain Planning: Insights from Thailand ........................................................................31 Ruth Banomyong, Thammasat University, Thailand Apichat Sodapang, Chiangmai University, Thailand The purpose of this chapter is to provide a framework for the development of relief supply chain sys- tems. An illustrative case study is presented in order to help relief supply chain decision makers in their relief supply chain planning process. Developing simulation models to test proposed relief supply chain response plans is much less risky than actually waiting for another disaster to happen and test the proposed relief supply chain model in a real life situation. The simulated outcome can then be used to refine the developed relief supply chain response model. Chapter 4 Humanitarian Aid Logistics: The Wenchuan and Haiti Earthquakes Compared ..................................45 Anthony Beresford, Cardiff University, UK Stephen Pettit, Cardiff University, UK This chapter contrasts the response to the Wenchuan earthquake (May 2008) which took place in a landlocked region of China with that of the January 2010 earthquake in Haiti, which as an island nation, theoretically easily accessible to external aid provision via air or sea. In the initial period following the Wenchuan earthquake, the response was wholly internal, as a detailed needs assessment was carried out. Once the Chinese authorities had established the scale of response required, international assistance was quickly allowed into the country. Several multimodal solutions were devised to minimize the risk of supply breakdown. Haiti required substantial external aid and logistics support, but severe organi- zational and infrastructural weaknesses rendered the supply chain extremely vulnerable locally. This translated to a mismatch between the volume of aid supplied and logistics capability, highlighting the importance of ‘last-mile’ distribution management. The two earthquakes posed extreme challenges to the logistics operations, though both required a mix of military and non-military input into the logistics response. Nonetheless, in each case the non-standard logistics solutions which were devised broadly met the requirements for effective aid distribution in extreme environments. Chapter 5 The Application of Value Chain Analysis for the Evaluation of Alternative Supply Chain Strategies for the Provision of Humanitarian Aid to Africa ..................................................................68 David H. Taylor, Sheffield, UK The study reported in this chapter was commissioned in 2009 by the charity ‘Advance Aid’ in order to provide an independent evaluation to compare conventional methods of supplying humanitarian aid prod- ucts to Africa from outside the continent, with a proposed model of local manufacture and pre-positioned stocks. The evaluation was carried out using ‘value chain analysis’ techniques based on ‘lean’ concepts to provide a strategic evaluation of alternative supply models. The findings show that a system of local manufacturing and pre-positioned stockholding would offer significant advantages over conventional humanitarian supply chains in terms of responsiveness, risk of disruption and carbon footprint, and that delivered costs would be similar to or significantly better than current non-African supply options. Lo- cal manufacturing would also have important benefits in terms of creating employment and economic growth, which in the long run would help African states to mitigate and/or respond to future disasters and thus become less dependent on external aid. Chapter 6 Designing Post-Disaster Supply Chains: Learning from Housing Reconstruction Projects ................90 Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Aristides Matopoulos, University of Macedonia, Greece Odran Hayes, European Agency for Reconstruction, Ireland Post-disaster housing reconstruction projects face several challenges. Resources and material supplies are often scarce, several and different types of organizations are involved, and projects must be com- pleted as quickly as possible to foster recovery. Within this context, the chapter aims to increase the understanding of relief supply chain design in reconstruction. In addition, the chapter is introducing a community based and beneficiary perspective to relief supply chains by evaluating the implications of local components for supply chain design in reconstruction. This is achieved through the means of secondary data analysis based on the evaluation reports of two major housing reconstruction projects that took place in Europe the last decade. A comparative analysis of the organizational designs of these projects highlights the ways in which users can be involved. The performance of reconstruction supply chains seems to depend to a large extent on the way beneficiaries are integrated in supply chain design impacting positively on the effectiveness of reconstruction supply chains. Chapter 7 Local Sourcing in Peacekeeping: A Case Study of Swedish Military Sourcing .................................103 Per Skoglund, Jönköping International Business School, Sweden Susanne Hertz, Jönköping International Business School, Sweden This case study explores the Swedish armed forces’ sourcing from local suppliers in the area of the peacekeeping operation in Liberia. The paper discusses why, what, and how the Swedish armed forces develop local sourcing. For the study, a theoretical framework was developed with an industrial network perspective based on three cornerstones: supplier buyer relation development, internationalization, and finally, souring and business development in a war-torn country. The results of the study show that both implicit and explicit reasons to source locally exist. Every operation is unique, and therefore the sourcing needs to be tailored for each operation. Local sourcing was developed in the country based on existing needs and when opportunities arose. Theoretically, new insights of differences between business rela- tions in military operations and normal business to business relations were gained. Practically, this study illustrates the importance to develop and diversify sourcing in international operations. Chapter 8 Military Involvement in Humanitarian Supply Chains .......................................................................123 Elizabeth Barber, University of New South Wales, Australian Defence Force Academy, Australia The purpose of this chapter is to demonstrate the multitude of activities that military logisticians can provide throughout the various stages in relief supply chains. Most military joint doctrine identifies hu- manitarian assistance (HA) as one of the “Military Operations Other Than War” (MOOTW) that military personnel are trained to undertake. Part of this HA involves contributing to humanitarian supply chains and logistics management. The supply chain management processes, physical flows, as well as associated information and financial systems form part of the military contributions that play an important role in the relief supply chain. The main roles of the military to relief supply chains include security and protec- tion, distribution, and engineering. Examples of these key contributions will be provided in this chapter. Chapter 9 Challenges of Civil Military Cooperation / Coordination in Humanitarian Relief ............................147 Graham Heaslip, National University of Ireland - Maynooth, Ireland The term civil military coordination (CIMIC) suggests the seamless division of labor between aid work- ers and international military forces. The media coverage from crises such as New Orleans, Kosovo, the tsunami in Asia, Pakistan, Liberia, Sierra Leone, Chad ,and more recently Haiti, showing humanitarian organizations distributing food and medicines under the protection of military forces, or aid workers and military working together to construct refugee camps, set up field hospitals, provide emergency water and sanitation, et cetera, has heightened the expectation of a smooth interaction. Due to fundamental differences between international military forces, humanitarian and development organizations in terms of the principles and doctrines guiding their work, their agendas, operating styles, and roles, the area of civil military coordination in disaster relief has proven to be more difficult than other interagency relationships. This chapter will identify the many factors that render integration and collaboration prob- lematic between diverse organizations, and especially so between civilian and military agencies. The chapter will conclude with proposals to improve CIMIC within disaster relief. Chapter 10 Developing and Maintaining Trust in Hastily Formed Relief Networks ............................................173 Peter Tatham, Griffith University, Australia Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Although there is a vast body of academic and practitioner literature championing the importance of trust in long-term business relationships, relatively little has been written which discusses the development and maintenance of trust in networks that are formed at short notice and that often operate for a limited period of time. Some models of trust and trusting behavior in such “hastily formed relief networks” (HFRN) do exist , however, and the aim of this chapter is to consider the theoretical application of one of the most prominent examples –known as “swift trust” – to a post-disaster humanitarian logistics scenario. Presented from the perspective of a HFRN, the chapter presents a discussion of the practical application of the swift trust model. Chapter 11 A Study of Barriers to Greening the Relief Supply Chain ..................................................................196 Joseph Sarkis, Clark University, USA Karen M. Spens, HUMLOG Institute, Hanken School of Economics, Finland Gyöngyi Kovács, HUMLOG Institute, Hanken School of Economics, Finland Relief supply chain (SC) management is a relatively unexplored field. In this field, practitioners have shown some interest in greening practices, but little practical or academic literature exists to help pro- vide insights into combining the two fields. Adoption of green SC principles in the relief SC requires a systematic study of existing barriers in order to remove these barriers and allow introduction of green practices. The aim of this chapter is to explore barriers to implementation of green practices in the relief
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