Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program February 2012 This publication was produced for review by the United States Agency for International Development. It was prepared by Morgan Borszcz Consulting, LLC. i Acknowledgements The United States Agency for International Development (USAID) requested a review of the Ambassadors’ Girls’ Scholarship Program (AGSP), focusing on overarching lessons learned and best practices in scholarship program implementation as well as capacity building investments made with local non-governmental organizations implementing the program in the field. This review was conducted under the leadership and guidance of Catherine Powell Miles of USAID’s Education Office in the Africa Bureau (AFR/SD/ED). Morgan Borszcz Consulting, LLC implemented the review under contract AID- OAA-C-10-00119. Three United States-based contractors implemented AGSP in Africa: Academy for Educational Development (AED; now FHI 360), Winrock International Institute for Agricultural Development, and World Education, Inc. Each organization provided documentation and reports submitted to USAID during AGSP implementation, organized in-country meetings with their field-based partners, and worked in collaboration with MBC to ensure that information on scholarship program implementation and capacity building was made available for review. In particular we would like to thank Michele Akpo of FHI 360, Kadiatou Coulibaly of World Education, Inc., and Martha Saldinger of Winrock International. We thank them and their team members for their insights, time, helpful suggestions and assistance. We extend our sincerest appreciation to the staff of the local non-governmental organizations and community-based organizations that participated in meetings to share information about AGSP implementation, their own capacity building and views on future of scholarship programs and support to future USAID efforts in the field. Their efforts in support of education of vulnerable students have been commendable. The MBC team participating in the review includes Mr. Alex Amenabar, Mr. Nathan Johnson, Ms. Karen Ramsey, and Dr. Jennipher Rosecrans. The team received support with facilitation of meetings or note taking from Mrs. Kaye A. Efem (World Education), Ms. Michele Akpo (FHI 360), Ms. Akousua Ampofo (World Education), Dr. Kadiatou Coulibaly (World Education), Ms. Sika Houngnihin (World Education), Mr. Frederic Kouihongbe (World Education), Ms. Grace Sil Mabouang (consultant), Dr. Julia Miller (Winrock International), Mr. Roger Musumari (consultant), Ms. Katie Orlemanski (FHI 360), Mr. Abdul Sacoor (consultant), and Ms. Katharine Torre (Winrock International). Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program ii Acronyms Acronym Description AED Academy for Educational Development AEI Africa Education Initiative AFR Africa AGSP Ambassadors’ Girls’ Scholarship Program CBO Community Based Organization CSO Civil Society Organization EDDI Education for Development and Democracy Initiative FAO Food and Agricultural Organization FY Fiscal Year HIV/AIDS Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome IETC International Evaluation and Training Corporation IGA Income generating activities IP Implementing Partner IT Information Technology M&E Monitoring and Evaluation MBC Morgan Borszcz Consulting, LLC MDG Millennium Development Goal MOE Ministry of Education MTA Mid-Term Assessment NGO Non-Governmental Organization OVC Orphans and Vulnerable Children PTA Parent Teacher Association SOW Scope of Work SSA Sub-Saharan Africa TLMP Textbooks and Learning Materials Program TT Teacher Training UNDP United Nations Development Program USAID United States Agency for International Development USAID/AFR/SD/ED United States Agency for International Development Africa Bureau, Office of Sustainable Development, Education Division USAID/W United States Agency for International Development headquarters in Washington, D. C. US United States USG United States Government WEI World Education International WFP World Food Program Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program iii Table of Contents Acknowledgements ............................................................................................................................................................ i Acronyms............................................................................................................................................................................. ii Executive Summary ........................................................................................................................................................... 1 I. Introduction ................................................................................................................................................................ 1 II. Who Were the Local Implementing Partners? ................................................................................................. 2 III. What Was Learned from AGSP Implementation? .......................................................................................... 2 IV. How Can We Maximize on Investments Made in Local Capacity Building? ............................................. 3 V. Conclusions ............................................................................................................................................................... 4 I. Introduction ............................................................................................................................................................... 5 1.0 Best Practices Review .................................................................................................................................... 5 1.1 Approach and Methodology of Data Review ....................................................................................... 6 1.2 Key Data Sets .............................................................................................................................................. 6 1.3 Deliverables .................................................................................................................................................. 7 2.0 Background Information ................................................................................................................................ 8 3.0 What was the Africa Education Initiative? ................................................................................................. 8 4.0 Why Focus on Girls’ Education? ..................................................................................................................... 9 5.0 What was the Ambassadors’ Girls’ Scholarship Program? ...................................................................... 11 6.0 How Was AGSP Implemented? ................................................................................................................. 13 6.1 The Implementation Model ........................................................................................................................... 13 6.2 Scholar Selection .............................................................................................................................................. 15 6.3 Scholarship Packages...................................................................................................................................... 16 6.4 Mentoring ......................................................................................................................................................... 18 6.5 Community Involvement .............................................................................................................................. 19 6.6 NGO Capacity-Building ................................................................................................................................ 20 II. Who Were The Local Partners? ........................................................................................................................ 22 III. What Have We Learned? ................................................................................................................................ 24 1.0 Scholarship Implementation Process ........................................................................................................ 24 1.1 Scholar Selection .............................................................................................................................................. 24 1.2 Scholarship Packages...................................................................................................................................... 25 1.3 Data Management ........................................................................................................................................... 26 1.4 Financial and Administrative Systems ........................................................................................................ 27 2.0 Community and Parental Involvement ........................................................................................................... 28 Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program iv 3.0 Mentoring .............................................................................................................................................................. 30 4.0 NGO Capacity Building ..................................................................................................................................... 34 IV. How Can We Maximize and Build on Investments Made in Local Capacity Building? ..................... 35 V. What Can We Conclude on Capacity Building? ............................................................................................. 43 VI. List of References and Works Cited ............................................................................................................. 44 VII. Appendices .......................................................................................................................................................... 52 Annex A: Local NGO Listing ............................................................................................................................... 52 Annex B: Survey Instrument for Local Partners ............................................................................................. 56 Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program 1 Executive Summary I. Introduction The Education Office in the United States Agency for International Development’s Africa Bureau (USAID AFR/SD/ED) requested a review of the Ambassadors’ Girls Scholarship Program (AGSP) in 2011 to examine overarching lessons learned and best practices from the seven-year program and to link the investments made in capacity building with local non-governmental and community based organizations to the new procurement reforms. AGSP was implemented in more than 40 countries from 2004 – 2011 and was funded out of the Africa Education Initiative (AEI). The program provided more than 550,000 scholarships to vulnerable scholars across the continent and provided mentoring services and life skills support to the scholars to increase educational access and opportunities for positive educational outcomes. AGSP was managed by three U.S.-based Implementing Partners (IPs) with field implementation activities conducted by more than 126 organizations1 across the continent in the respective host countries. The breakdown of IP to host country is below: Academy for Educational Development (AED; now part of FHI 360) – East Africa Burundi, Cameroon, Chad, Democratic Republic of Congo (DRC), Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Kenya, Niger, Rwanda, Somalia, South Sudan, Tanzania, and Uganda. Winrock International – Southern Africa Angola, Botswana, the Republic of Congo, Gabon, Lesotho, Madagascar, Malawi, Mozambique, Namibia, São Tomé and Príncipe, South Africa, Swaziland, and Zambia. World Education, Inc. – West Africa Benin, Burkina Faso, Cape Verde, the Gambia, Ghana, Guinea, Liberia, Mali, Mauritania, Nigeria, Senegal, Sierra Leone, and Togo AGSP was intended to address the barriers to girls’ education and to provide girls with the means to surmount them and excel in the classroom. Specifically, the objectives of the program were to: Increase girls’ access to primary and secondary school education across sub-Saharan Africa; Provide mentoring services to the beneficiaries; Increase community visibility and awareness into the importance of girls’ education; and, Provide opportunities to students to learn beyond the classroom. To that end, hundreds of thousands scholarships were disbursed, thousands of mentors trained to provide classroom and lifestyle guidance to scholars, and parents and communities energized and engaged in the education of their children. Additionally, by using NGOs and CBOs to implement these efforts, the organizational capacity, coverage, and service offerings of local organizations were all 1 There were 126 organizations that implemented AGSP but not all of them held sub-contracts for the duration of the scholarship program. Two organizations did not manage scholarships but did work on mentoring and/or training activities. Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program 2 enhanced. By the end of AGSP, many African NGOs were self-sufficient and able to leverage their experience and successes into new work in the education sector and beyond. AGSP was funded and managed out of AFR/SD/ED in Washington, DC but the program was implemented in sub-Saharan Africa. AFR/SD/ED signed contracts with three U.S.-based IPs. These partners managed AGSP implementation from the 2004-2005 school year through the 2010-2011 school year. Each IP entered into an agreement with AFR/SD/ED to provide oversight of NGOs and implementation in their respective regions, to track their metrics and outcomes, and general technical and administrative guidance. While there was a common model for implementation, operating in more than 40 countries with different environments meant that each IP needed to tailor project implementation to the realities of each country to be most effective. II. Who Were the Local Partners? The three U.S.-based IPs worked with 126 local organizations during AGSP implementation. These local partners worked in the field to implement the scholarship programs including financial and administrative reporting, mentoring, scholar oversight and community outreach. All of the NGOs/CBOs identified to support AGSP were selected by the IPs based on criteria that each established at the onset of the program. The local organizations selected had to meet some level of competency and capability in terms of staffing, infrastructure and ability to implement the program. Evaluation factors included: Number and type of staff available to work on AGSP; Access to the Internet and other communications infrastructure; Previous work on USAID-funded projects or with the United States Embassy; Financial and accounting systems; and, Ability to handle reporting on time and with information required by USAID and the IPs. Many of these organizations were local NGOs, CBOs or branches of larger international NGOs and worked across different development sectors. Some were based in headquarters and traveled to remote sites, while some were more localized or regional within the country, depending on the needs and size of the program. III. What Have We Learned? “What have we learned from AGSP?” is a broad question that must take into account experiences from more than 40 different country environments, localized experiences, and cultural contexts within those countries, as well as different management practices and organizational styles of three local organizations as well as local NGOs/CBOs. This review examined what may be termed promising or best practices and lessons learned but there were no proscribed or rigid ways that the programs were implemented across the board to achieve results given the broad geographical coverage of AGSP. What worked well in some communities or some countries did not work well in others. What was a lesson learned in one country or setting may have been a best practice in an already established and standardized operating system in another location. This report covers four main implementation areas in the discussion on aspects of what we have learned from AGSP. These areas include: the scholarship implementation process, community and parental involvement, mentoring, and NGO/CBO capacity building. These areas are overlapping and linked as AGSP was a dynamic program with interdependent processes. Data utilized for the analysis comes from Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program 3 key data sources – facilitated workshops, surveys, and reports submitted to USAID by AED, Winrock International and World Education – with particular emphasis on insights from the field partners. IV. How Can We Maximize and Build on Investments Made in Local Capacity Building? As the Agency moves forward with procurement reforms and it undertakes concerted efforts to include a greater number of local procurement mechanisms, USAID Headquarters and Missions can build upon AGSP’s work in capacity development. The local NGOs/CBOs have received support in specific aspects of scholarship implementation such as mentoring and in specific functional skill sets including budgeting and report writing. These organizations can be tapped into, if they meet technical and contractual requirements under specific procurement actions, to implement new projects in education, HIV/AIDS prevention, or other sectors. Local NGOs/CBOs were generally consistent during facilitated meetings that they had a basic level of competence and skill sets to work with USAID, but would need additional support in program and proposal design and in fundraising for sustainability. At its earliest stages in planning and implementation, AGSP did not include provisions or requirements for baseline data on scholars or on the NGOs/CBOs. To have some assessment of the changes in capacity, the post-AGSP surveys completed by the local partners included questions on capacity in eleven different areas including management, financial and accounting systems, procurement capability, staffing levels, monitoring and evaluation, data management, organization mission and vision, relationship with the Ministry of Education, relationships with national and regional entities and implementation. The organizations provided a self-assessment of how they had changed or grown during the project implementation period. This cannot control for external factors that can confuse attribution to AGSP but does provide some measure of how the local organizations perceive capacity development. In all of the meetings the local NGOs/CBOs highlighted those areas where they felt additional support was needed to carry forward with working with USAID. For example, capacity building during AGSP implementation did not include training local organizations in project design and needs assessments. These aspects had already been determined when the local partners were brought into AGSP so the resources were not needed in this area. When projects are pre-defined and contracted out to the local organization they do not gain skills in pre-assessment and project design which will help them to become more sustainable and to have deeper impact on development at the community level where they work. This also presents issues with going to scale as the organizations may not be prepared to plan out what is needed to ramp up activities and work plans and to look at broader coverage of a program, which may include needs assessment. How can USAID effectively manage the burden and risk of working with local organizations and replicate what was done in the past with local organizations? It is clear that the three IPs allocated significant staff resources to supporting and coaching the organizations. This will not necessarily be feasible as contracts are shifted to direct contracts or grants to local organizations. USAID will need to determine how they will measure capacity development prior to awarding procurement actions and how they will provide the oversight and management needed to ensure that the selected local organizations are performing to standards expected, especially with regard to financial management and reporting. One benefit of these organizations is that they have been trained and work across sectors. This places them Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program 4 strongly in a role to work on cross-cutting issues and the whole of government encompassing different agencies operating in a mission overseas. V. Conclusions Conclusions can be drawn from the AGSP experience with NGO capacity development and capacity building. While the overall impacts of AGSP are not being measured here, it is clear that the project was effective in strengthening capacity of the local partners. Capacity building under AGSP can bring lessons to the new procurement reform efforts being undertaken by USAID. The longer-term process of working closely with the NGOs/CBOs provided both formal and informal training. This can be replicated in countries and scaled up to include local partners beyond education projects and the momentum built with the local organizations can be carried through to new projects. Four main conclusions are: 1) Plan the sustainability and capacity development components of the project from the outset. 2) Instead of working in reaction to the funding criteria, if the NGOs/CBOs were given a role in the overall determination of need, they could assist with sound development planning. 3) Systems that are put into place need to be designed for long-term viability. 4) The NGOs and CBOs need effective and relevant training in budgeting, financial management, reporting, and monitoring and evaluation. An AGSP scholar reads in Mombassa, Kenya. Photo, David Black, Office of Communications, USDA, 2005. Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program 5 I. Introduction 1.0 Best Practices Review In early 2011, USAID requested a review of the Ambassadors’ Girls’ Scholarship Program (AGSP), a centrally-funded program out of the Africa Bureau that operated from 2004 – 2011 to provide scholarships and educational opportunities for children in more than 40 sub-Saharan African nations. AGSP was managed by three U.S.-based Implementing Partners (IPs) with field implementation activities conducted by more than 126 organizations2 across the continent in the respective host countries (a list of local organizations is found in Annex A). The review was intended as a desktop exercise to examine lessons learned and best practices in scholarship program implementation over the life of project and the investments made in key areas including support and local capacity development efforts undertaken with the local non-governmental organizations and community-based organizations (NGOs/CBOs) and mentors in the field. Morgan Borszcz Consulting (MBC) was engaged to undertake this desktop study. Designed to minimize burden on the three U.S.-based IPs, all relevant project reports, case studies, country pages, and other documentation previously submitted to USAID were to be sent to MBC for review, and to be used as documentation source materials for the lessons learned and best practices; information on local field partners was also to be sent to MBC. This review process was not intended to be an assessment of the programs or partners, nor was it intended to be an impact evaluation. However, USAID had conducted a Mid-Term Assessment (MTA) in 2007 and an outcomes and impact evaluation in 2009; both of which provided reflection and strategic consideration of the United States Government (USG) and USAID efforts in education reform and development assistance efforts. Within the context of a new USAID Evaluation Policy, a new Education Strategy, USAID Forward, and Procurement Reform, as well as the new overall Policy Framework for the Agency, the desktop review and deliverable format evolved during implementation to better meet the needs of AFR/SD/ED and the overall Agency. The requested changes to the Statement of Work (SOW) included designing and leading in- country meetings with representatives of the local NGOs/CBOs and a corresponding focus on reviewing opportunities to maximize on investments made in building and supporting the capacity of 2 There were 126 organizations that implemented AGSP but not all of them held sub-contracts for the duration of the scholarship program. Two organizations did not manage scholarships but did work on mentoring and/or training activities. Building on Investments in Local Capacity: Reflections on the Ambassadors’ Girls’ Scholarship Program
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