Red Wings Airlines Regulations on Air Transportation of Passengers, Baggage and Cargo PDF
Preview Red Wings Airlines Regulations on Air Transportation of Passengers, Baggage and Cargo
СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 APPROVED General Director JSC «Red Wings» E. A. Klyucharev «13. 01. 2017» Red Wings Airlines Regulations on Air Transportation of Passengers, Baggage and Cargo (Amendment № 1 / 10.01.2017) Номер страницы Дата разработки страницы Номер Изменения 1 10.01.2017 1 Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 Implementation date 17.01.2017 Order of the General Director № 4/ОД-2017 as of 13.01.2017 0 SERVICE INFORMATION 0.1 Approval Sheet Approved: Position Date Signature Surname and Initials First Deputy General Director for 10.01.2017 Signature Shishov I. V. Operations Deputy General Director for Flight 10.01.2017 Signature Silnitskiy A. N. Safety Deputy General Director for Aviation 10.01.2017 Signature Panyaev A. M. Security Deputy General Director for 10.01.2017 Signature Yung I. V. Organization of the Flight Work Deputy General Director for Legal Issues 11.01.2017 Signature Lazaryan H. R. Deputy General Director for Quality 10.01.2017 Signature Krivogornitsin E. V. Director of the Ground Handling 10.01.2017 Signature Grinenko M. A. Department Director of the Commercial Department 11.01.2017 Signature Chernyshev S. E. Номер страницы Дата разработки страницы Номер Изменения 2 10.01.2017 1 Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 0.2 Document Information Number: 5-СТО-2 Version: 6 Document Title: Red Wings Airlines Regulations on Air Transportation of Passengers, Baggage and Cargo Document Type: Standard File Type: MS-WORD.doc Document Originator: Head of Carriage Management Service of Ground Handling Department Date: 10.10.2016 Originator’s Phone: (+7-495) 229-25-30 доб.(622) Originator’s E-mail: [email protected] Номер страницы Дата разработки страницы Номер Изменения 3 10.10.2016 - Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 0.3 Amendment record Sheet for the current Version of the Document Number of Date of Numbers of Dates of Numbers of New Pages Amendment Amendment Deleted Pages Deleted Pages 1 10.01.2017 1 - 2; 4 - 6; 70 10.10.2016 1 - 2; 4 - 6; 70 Номер страницы Дата разработки страницы Номер Изменения 4 10.01.2017 1 Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 0.4 List of effective Pages of the Document Page Number Dates of effective Pages Number of Amendment 1 - 2 10.01.2017 1 3 10.10.2016 - 4 - 6 10.01.2017 1 7 - 69 10.10.2016 - 70 10.01.2017 1 71-134 10.10.2016 - Номер страницы Дата разработки страницы Номер Изменения 5 10.01.2017 1 Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 RESERVED PAGE Номер страницы Дата разработки страницы Номер Изменения 6 10.01.2017 1 Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 0.5 Table of Contents 0 SERVICE INFORMATION .................................................................................................. 2 0.1 Approval Sheet ............................................................................................................. 2 0.2 Document Information ................................................................................................. 3 0.3 Amendment record Sheet for the current Version of the Document ............................ 4 0.4 List of effective Pages of the Document ...................................................................... 5 0.5 Table of Contents ......................................................................................................... 7 0.6 Purpose of the Document ........................................................................................... 11 0.7 Scope of the Document .............................................................................................. 11 0.8 Abbreviations ............................................................................................................. 13 0.9 Terms and Definitions ................................................................................................ 13 0.10 Regulatory Framework ............................................................................................... 23 1 GENERAL INFORMATION .............................................................................................. 25 1.1 General ....................................................................................................................... 25 1.2 Legislation interrelation ............................................................................................. 26 1.3 Changing the Regulations .......................................................................................... 27 2 CONDITIONS OF AIR CARRIAGE OF PASSENGERS, BAGGAGE AND CARGO ... 29 2.1 Air Carriage Contract for passengers, baggage, and cargo ........................................ 29 2.2 Transportation documents .......................................................................................... 30 2.3 Execution of air transportation ................................................................................... 31 2.3.1 Execution of air transportation on schedule ...................................................... 31 2.3.2 Execution of charter air transportation ............................................................. 32 2.4 Transportation route, changes of route, date, and time of departure .......................... 33 2.5 Provision of services and information ........................................................................ 33 2.6 Aircraft capacity booking ........................................................................................... 37 2.7 Information about the passenger, baggage and cargo ................................................ 38 2.8 Fees, taxes, duties and discounts ................................................................................ 41 3 TRANSPORTATION OF PASSENGERS ......................................................................... 45 3.1 Passenger documents (passenger ticket and baggage check) ..................................... 45 3.2 Invalid passenger ticket .............................................................................................. 51 3.3 Validity of the passenger ticket .................................................................................. 51 3.4 Tickets registration and passenger baggage handling for transportation ................... 52 3.5 Departure procedures ................................................................................................. 55 3.6 Service of passengers on board of the aircraft ........................................................... 56 3.7 Transportation of children .......................................................................................... 57 3.7.1 Transportation of accompanied children .......................................................... 57 3.7.2 Transportation of unaccompanied children ...................................................... 58 3.8 Transportation of people with disabilities, elderly, sick passengers .......................... 60 3.9 Transportation of passengers with vision, hearing disabilities ................................... 62 3.10 Transportation of pregnant women and newborn babies ........................................... 62 3.11 Transportation of deported passengers and passengers who are denied entry to the territory of a foreign state or the Russian Federation ........................................... 63 3.12 Transportation of officials .......................................................................................... 63 3.13 Transportation of employees of the State Courier Service at the Government of the Russian Federation on duty .................................................................................. 64 Номер страницы Дата разработки страницы Номер Изменения 7 10.10.2016 - Проверьте актуальность: http://info.flyredwings.com СТО 5-СТО-2 Red Wings Airlines Regulations on Air Transportation of Passengers, Ревизия 6 Baggage and Cargo Департамент наземного обеспечения Дата Ревизии 10.10.2016 3.14 Transportation of transit and transfer ......................................................................... 65 3.15 Transportation of business class passengers .............................................................. 66 3.16 Transportation of passengers traveling with service tickets ....................................... 67 3.17 Provision of additional seats to the passengers .......................................................... 67 3.18 Transportation of diplomatic couriers ........................................................................ 68 3.19 Transportation under escort ........................................................................................ 68 4 TRANSPORTATION OF BAGGAGE ............................................................................... 69 4.1 General requirements ................................................................................................. 69 4.2 Free baggage allowance ............................................................................................. 70 4.3 Checked baggage ........................................................................................................ 73 4.4 Passenger's belongings (hand luggage) ...................................................................... 76 4.5 Excess, oversized and heavy baggage ........................................................................ 76 4.6 Documents for payment for excess baggage .............................................................. 78 4.7 Transportation of baggage with provision of additional seats in the aircraft cabin ... 78 4.8 Requirements for the content of baggage and hand luggage ...................................... 79 4.9 Transportation of weapons, ammunition and special equipment ............................... 83 4.10 Transportation of pets and birds ................................................................................. 86 4.11 Baggage packing ........................................................................................................ 88 4.12 Baggage dispensing .................................................................................................... 88 4.13 Store, search and sales of baggage ............................................................................. 89 4.14 Transportation of regulated products as baggage ....................................................... 92 4.15 Transportation of small self-propelled devices equipped lithium batteries ............... 93 4.16 Baggage declared value .............................................................................................. 94 5 TRANSPORTATION OF CARGO..................................................................................... 95 5.1 General requirements ................................................................................................. 95 5.2 Airway bill .................................................................................................................. 96 5.3 Admission of cargo to transportation ......................................................................... 98 5.4 Weighing of cargo .................................................................................................... 100 5.5 Requirements for packaging and labeling of cargo .................................................. 100 5.6 Transportation of light cargo .................................................................................... 103 5.7 Transportation of heavy and oversized cargo ........................................................... 103 5.8 Transportation of perishable goods .......................................................................... 104 5.9 Transportation of animals ......................................................................................... 105 5.10 Transportation of dangerous goods .......................................................................... 106 5.11 Transportation of human and animal remains .......................................................... 106 5.12 Loading and unloading of cargo ............................................................................... 107 5.13 Delivery of cargo at a destination point ................................................................... 107 5.14 Storage and sale of cargo .......................................................................................... 109 6 ADMINISTRATIVE PROCEDURES .............................................................................. 113 6.1 General requirements ............................................................................................... 113 6.2 Payment of fines and other costs .............................................................................. 114 7 LIABILITY INSURANCE ................................................................................................ 115 8 REFUND OF THE AMOUNT FOR UNPERFORMED TRANSPORTATION .............. 117 8.1 General requirements ............................................................................................... 117 8.2 Persons entitled to the refund of unperformed transportation .................................. 117 8.3 Refund of paid amounts ........................................................................................... 118 9 RIGHTS ............................................................................................................................. 119 Номер страницы Дата разработки страницы Номер Изменения 8 10.10.2016 - Проверьте актуальность: http://info.flyredwings.com
Description:The list of books you might like
